Everytime I have come here, this location has never disappointed me. Staff are organized, efficient, fast paced, and obviously have good leadership. Even when they get slammed, in less than 10 minutes. Drive thru is empty for at least a minute. I know this location has bad reviews from a year ago. But something had to change for them to have a comeback this good. Now, since it is next to Gather High School. It is on school days around 3:30 to 4:00 pretty packed with high school students. Even then the service is prompt. I don't know what the Taco Bell was like a year ago. But they changed there ways. The food is still top notch, I mean it's Taco Bell, you know what to expect as long as it's done right. It defiantly beats the McDonald's experience at Northdale. (Just my opinion though) The food everyone I ordered and served here has followed Serve Safe guidelines. They also got good staff even in the early morning's. I've come at 7:30 sharp on a Sunday in the past. Even then they do really well. Now ambience, depending on what time of year or day it is, will either be quiet and empty, or packed and loud. (Loud because of people talking) I will say the only time the ambiance gets chaotic is when the high schoolers come. In defense of the High School Students, any restaurant when the establishment is busy gets loud and a bit chaotic. This location gets 5 stars not only because it's an excellent location. (As I am currently writing this review) But because this location has made me fall in love with Taco Bell. I even regularly use the app. I hope those old reviewers maybe give this establishment one last chance. You never know, it may surprise you. From Logan Param, Local of Northdale read more

Taco Bell - Outside of the Taco Bell - Fast Food Near Me - Tampa, Florida

food was cold and when i told them they gave me an attitude and sweared up and down that they grilled it

I knew I should've kept driving but decided to give it a shot. NOT what a Burrito should look like. Will never go again! read more

Taco Bell - Fast Food Near Me - Tampa, Florida

These people still suck. Be better. The drive through was wrapped around the building and they only moved one car in 17 minutes!!! Don't even try read more

Taco Bell - The food they didn't make - Fast Food Near Me - Tampa, Florida

I would give this a minus five stars if I could. You now have to order on a kiosk that just about doesn't work. The food was terrible. This place will never see me again. I've gone here for years but never again!!! read more

I do customize my food a lot and everything was perfect! And Maxwell helped me out and was very nice! Great experience.

Every single time I go here they jip me on the beef in my nachos ! I say no beans and they give me enough beef for 2 chips. Then there's barely cheese or tomato's. Just literally chips for 7 bucks ! I only go here cause it's next to my house but screw this. I will just drive to Tijuana flats for now on. read more

Good service and food. Very friendly and helpful. Usually order on the mobile app, but either way it's always fast service. I eat it when I get home and it's accurate and the sauces are never missing. read more

i don't know why staff member doesn't bother to check the bag before handing it to the customer thru the drive thru window. Taco Bell at Northdale isn't the only one. Yet tonight i went there and came home to discover a burrito was missing. What a pain! So many times this habit is occurring, and i don't go there very often. So driving back should never be an option. And going there in a few weeks from now isn't going to convince the window staff to believe me that they didn't give me an item. So now my advice and new habit to remember (if I remember) would be to CHECK THE BAG BEFORE DRIVING AWAY! Yet I should never have to check the bag. The people who want a higher hourly rate but can't perform the job well, don't really deserve a higher pay rate. This performance proves it! read more

So yet another complete disaster. Wife goes through drive thru to order some food. She gets home and the order is incorrect. There is no receipt in the bag so she calls the Taco Bell and gets pushback that they don't give receipts because of Covid and that the manager made the order correctly. Manager ask for the total paid to "look for the receipt". Obviously you're not going to remember that off the bat. So I decide to drive down there to resolve the issue. By then we had identified the amount since it was paid via card. I get down here and ask to speak to a manager. They immediately knew I was connected to my wife from the earlier call as I could hear them make some comments in the back. The manager immediately says,"I made the order right." I tell her to stop because all I'm asking for is the receipt. Since that's the ONLY way to tell if the order was correct or not. I give her the amount, she does a cursory look and days oh its not in the system since its been too long. That's BS since they report all transactions to corporate. She says she isn't going to replace anything or do anything else and walks away from.me. I ask her for the corporate number and she just says it nonchalantly as she walks away. I call corporate and while I'm on hold other customers come in. Realize one employee IS NOT wearing a mask so obe customer just walked out because of it. When I get corporate on the line and. I call out to the employees for interaction and they ignored me...all while corporate could hear the interaction. Finally the two at drive thru have a side whisper and one walks over to me so I ask for the managers name. He tells me out loud while corporate is on the line that he could not give it to me. At this point, I'll have to wait for the GM to explain why I was treated poorly and how so many corporate rules were broken and whatbthey are going to do to fix the issue. I would NOT recommend this Taco Bell to anyone and would give ZERO stars if I could. read more

Here we go again --- yet another 1 star from me....but if I could rate them ZERO stars, I would totally do that. This place is CRAP --- the only reason I come here is my daughter loves Taco Bell and this location is convenient to our home, otherwise I'd not come to this place at all based on the CRAPPY service that we've gotten so many other times before. But after yesterday's visit, I am 100% boycotting this place and will NEVER return to this location. I hate writing angry reviews but this is warranted and I hope nobody else has an experience like mine. I work in a customer service environment myself and would NEVER treat a customer the way we were treated. I'd actually be embarrassed to work for a company or even a manager that treats people like scum. So here we go with our experience: I went through drive thru and placed an order for a shredded chicken quesarito, a side of creamy jalapeno sauce, a side of nacho cheese, cinnamon twists, and a frozen Baja Blast. The clerk repeated my order to me and I confirmed that it was correct on the screen. Drive around to the window and pay --- due to COVID I put my own credit card in the machine and they don't give me a receipt so I drive up to the next window to get the food. It's all packaged, handed to me and is sealed w/a sticker. I open the bag quickly to count my items and drive off....expecting my order to be correct right? Well, get home and I have to get logged back in for working from home and my daughter un-bags her meal...comes to me and says "Mommy, they didn't give me a quesarito again".....instead they gave her some sort of cheese burrito/wrap thingy (don't even know what it was). As disappointed as I was that she was disappointed, I couldn't run back up there like I've done before to have them exchange it for what I ordered as I had a call I had to jump on in 10 minutes. So I decided to call the store and complain about this and told my daughter that unfortunately she would have to just eat what they gave her. I called, a girl answers w/no greeting just a "hello". I tell her that I was calling to complain about an order that I just went through drive thru for and in the middle of me talking, she says "hold on" and hands the phone to the manager (I'm assuming), again w/no name or greeting just a "hello" but with a major attitude. Now know that I did not have an attitude in speaking to the other girl but I did get one when this lady picks up the phone and has one w/me w/o even knowing the circumstances. I say "hi and that I wanted to complain about an order that I just picked up through drive thru" when she interrupts me angrily and says "YOUR ORDER WAS CORRECT". I counter with "excuse me?, you didn't let me finish". To which she asks for what I ordered --- I tell her my order and she tells me that I didn't order that. That I ordered a burrito and that's what it said on the screen that they asked me to confirm and she stated that I confirmed that was correct. I told her no, I confirmed that I ordered a quesarito and it was correct on the screen. She asked me "well tell me how much you paid, how much was your total" to which I tell her "I don't recall since you all don't give me a receipt". She says "WE DON'T HAVE TO GIVE YOU A RECEIPT DUE TO COVID"....say what!? First I'm ever hearing that receipt exemption is part of the COVID protocols but whatever. I shrug it off....and she doesn't let me speak and is telling me (in a heated voice) that she made the order and she knows it was correct and she's not going to do anything to fix it....now yes, this did get my temperature rising and I was so angry by the way she was treating me that I was literally shaking....yes, I did yell right back at her and tell her that the order was incorrect and I didn't have time to run back up there but ultimately I wanted to have a credit for the next visit as I paid for a quesarito and I don't even know what they gave me. She told me that if I continued w/my tone that she was ending the call. I yelled back at her telling her that I would change my tone if she changed hers...that she began this call w/an attitude and CLICK!!!! WTF!!! My hubs and daughter were sitting at the table w/me and both looking astonished by the call --- they know that it really takes some effort to get me this angry. And I was beyond that point --- literally still shaking with anger. My hubs grabbed the bag, dropped the food in there and headed up to Taco Bell since I couldn't as he was going to go confront her and get a copy of the receipt to show what I paid for versus what we received. When he returned home, he told me about his visit and I am still in disbelief that we were treated the way we were by this lady. She is the manager of that location and an older lady but we could not get her name as she or the other staff members would not tell us. Read David L's reviews for this Taco Bell and you'll find his side of the story. We called Corporate! read more

Taco Bell - Fast Food Near Me - Tampa, Florida

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I just left this location 7:42P Thursday night. I was in the drive thru and the associates could not get the simple order correct (??) then I pulled up to pay and could not locate my purse. I did not want to hold up the line so I explained I would come in . Once inside the establishment I noticed the manager at the counter with no teeth in her mouth assisting another customer . I almost canceled my order and I even had to ask the young adults to please give me my food ! You're standing there in a hurdle and laughing and talking while the toothless manager looks at me as though I'm doing something wrong .??! So frustrating... In my opinion ( in which I will speak) you should not be around customers or food with NO TEETH. Teeth is a part of your hygiene and very disgusting to see on a hungry stomach. Hire adults who are professional and that want to work along with presentable management and then we the customers who are paying with our own money can listen ! Ty read more

Believe the other reviewers. This specific elite review isn't about the quality of the food, because we all know what Taco Bell represents. (Taco Bell is the strip club of restaurants, but it's fine.) This review is about the absolute chaotic way that this TB is managed. This TB, while nicely remodeled inside and out, needs a complete renovation of its management - both lower and upper. Constantly out of food. Hours of operation that seem to vary from one day to the next. Broken cash registers. Inaccurately fulfilled orders. Is there even a manager? Or a team lead? Granted, it's right next to Gaither High, which means their employees are mostly high school kids, but I've been to plenty of janky TBs in rough areas where they could still throw together an awesome bean burrito, with a smile, and never out of food. I rarely dole out one stars, but enough is enough. Don't let the fancy remodel fool you: you know what they say about polishing a turd? This TB is the personification of that phrase. I suggest you drive south to the TB near IHOP, even though that one also seems to have erratic hours too. I've come to expect that this TB is always "out of refried beans," so I've stopped going here. What kind of Mexican restaurant "runs out" of its staple food? I suggest you run elsewhere for your fourth meal. read more

50% chance of getting your order right. Quality has been decent but consistency in getting the orders correct has been very bad.

If I could rate a 0, I would. My bf & I have been in the North Dale area for almost 3 years now & we visit this location often if we want Taco Bell but what we received last night was absolutely ridiculous. The chicken Chipotle melt had 3-4 pieces of chicken & was mostly all wrap! We've had this multiple times and it is not suppose to look like what we received. When my bf went back to show them & ask for a refund, they refused to give a refund stating they didn't have authorization. We are so disappointed and will not be returning to this Taco Bell. read more

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Time has not been kind to Taco Bell....or at the very least, this location. I ordered 3 different items off their value menu (which are all now $1.39 and higher)....and SHOULD NOT BE CALLED "VALUE" MENU---there is "NO VALUE!" Last time I was here, all these items were $0.99.....and tasted fairly decent. Now, in addition to being extremely overpriced, all 3 items (which were all different items) tasted vaguely the same! Too much spice...too much gooey 'processed" cheezey whiz...same old tasteless, lifeless tortilla! For the $4.52 I was charged....I could've went to Polo Tropical, Checkers, or even Burger King. My advise? AVOID taking that run to the Border---unless you go to Chipotle or anywhere else! Time has run out (and over) the Taco Bell of yesteryear! I give them a big ONE BARF! read more

Filthy dirty restaurant from counters to credit card machines, soda machines. Disgusting. How about hiring a teenager that gives a crap. Not only did he ring in a supreme meal, when we did not order sour cream(my soncannot have it), but register did not print a receipt and he says to me okay you're all good. I asked for a receipt and he looked dumbfounded, commenting well the receipt roll is not out of paper. Not much in the brain for this kid. SKIP THIS LOCATION. I HOPE WE DO NOT GET SICK FROM THE FILTH. read more

I have gone to this location numerous times and every single time they mess up the order. I keep trying to give them a chance and it never changes. The last 4 times I have ordered a taco supreme combo I get a basic taco with almost nothing inside the shell. The cashier never gives me a receipt, and when I try to call it just rings continuously. read more

Taco Bell - My "taco supreme" - Fast Food Near Me - Tampa, Florida

Pulled up and parked, was on my phone responding to emails . Sat in car for approximately 5 min when an employee with a headset came out an rudely stated that I need to move due to their location to a high school. When I stated I was coming in she just rolled her eyes an said I need to move. I get the dilemma, but man lady show some tact. I'm a GM of a restaurant so I get it but don't literally chase your guests away due to your location next to a school. Ehrlich location has much better service so I guess I'll just avoid this spot and continue frequenting them. read more

Worst Taco Bell! They slip together the food, they throw it in bag so it spills out everything and everywhere, they food is lacking ingredients for the price! Terrible service! read more

I have ordered nacho supremes THREE times on separate occasions and all three times they have been missing from my order. The first two times I let it slide but this is absolutely ridiculous. There's no reason for not being able to read the screen and put everything in a bag. Pretty simple actually. Don't even bother with this place. read more

My new Breakfast spot on Sundays before starting my day, the service has always been friendly Ragan H is an amazing employee with exceptional customer service,her attention to detail outstanding, I've been here the past three Sundays and was not disappointed with the fresh food, and the management team is always on point. read more

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I showed up to this Taco Bell before 11 to get breakfast and the very rude employees informed me that they had thrown all of the breakfast into the trash and and they could not serve me breakfast although it was not yet 11. I'm very disappointed in the attitudes of the employees and that They threw breakfast away before 11 and were unwilling to help. This was on December 20th. read more

Well... I usually don't review fast food restaurants, it's fast food and you get what you pay for. But, when you order 12 crunchy supreme beef tacos, you confirm that they are crunchy, your receipt says crunchy but when you drive off, look in the bag and they are all soft tacos you have to complain or ask yourself what where they thinking!!! read more

Taco bell is there for those late night dinners and fiesta cravings :) and for this convenience and deliciousness, I am ever so grateful! I really enjoyed my nachos supreme and the 10 tacos bundle that enabled me to order 5 soft and 5 hard for my family for a cheaper fixed price than just ordering 10 individual tacos. My rating of 2 stars is due to wanting to add more food to my order, but the drive thru staff told me I had to drive back around and get back in the drive thru to start another order lol , since it would mean throwing off the flow and sequence of their orders. I found this to be annoying , but I did it. Nonetheless the food was great, the service was efficient , the prices definitely crazy cheap, and I was on my way again in no time. read more

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It's really a hit or miss with this store sometimes the food won't stick to the wrapping paper but most of the time it will making it unedible and the workers are extremely rude. Just went through the drive thru and they forgot my sauce and when I asked them for it I was handed 2 hot sauce packets and I got like 5 items. If this is the closest Taco Bell to your house you might as well go somewhere else read more

I waited my third try at this location to write this review. The first time they were really stingy with the taco meat. No joke, there was barely any meat in there. Since it was about to close in an hour I shrugged it off and thought maybe they ran out of meat. The second time they forgot a few items in my order. I was already far away so I did not turn around. Today around 5-6 my friends and I gave it another shot. All of the tacos in the bag were smashed as if they wrapped it and crunched it with their hand to be funny. Nothing in the bag was heavy enough to smash all of the tacos. There is always some dirty trailer trash looking kids working there so I decided that they just might be incompetent. I will never return to this location again. It is the taco Bell across from home Depot in Dale mabry. read more

OMG This place literally sucks. Tacos were soggy and the stacker was just I don't even know look at pic and judge for yourself. Pretty sure it doesn't have lettuce on it either but mine did. Don't know if that's cross contamination or not. Cheese roll ups were burnt I mean it is Taco bell I don't expect much just posting my thoughts. read more

Taco Bell - Fast Food Near Me - Tampa, Florida

Worst Taco Bell around. Stay Away! They never do the food right and then cling to a non posted policy of "No Refunds" even if it's their fault. I usually wouldn't write a review for a fast food location but honestly it's dirty the employees are rude and managers are incompetent and powerless. Go anywhere else but this place. read more

Taco Bell - No meat in a "Double Chalupa" - Fast Food Near Me - Tampa, Florida

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Rudest service ever. Then when they make a mistake they blame you and make you go around through the drive thru again and they don't give you a receipt to confirm they make mistakes. Manager doesn't help either. Doesn't recommend read more

By far the worst Taco Bell I have ever been to. They either need to shut down or hire all new people. Whenever I go here rather it's middle of the day or late at night I NEVER get freshly cooked food. It's always old or stale and I end up having to go back or call and complain. I would honestly recommend you drive to another location rather than go to this Taco Bell. If I could give this location a no stars I would. read more

If I could give this place negative stars that would still be too high. Worst customer service and incompetent staff. They got my order incorrect and instead of making the replacement items they just continued to make additional orders for the next 25 minutes while the items which were correct just sit there getting cold. I asked the staff multiple times what is going on and they ignored me on multiple occasions and when they did respond they said it's coming next. There was another lady who ordered after I did equally as frustrated. I was finally able to complain enough to get a refund. In addition the entire staff in back making the food had masks all down to their chin. This is has to be a health violation with covid rising. They were all talking to each with masks not covering their noses or mouths. This was a horrible experience. I would never recommend anyone go to this location. I would like a response from senior management and some action taken. read more

So I order a box but y'all like to think tht 5 sauces are good enough for a party box who does tht y'all need to tighten up or get better workers lady looked at me like I'm dumb for asking for more sauce and then gives me three packs like I should toss tht back at you so disappointed read more

Terrible experience - girl was rude and an ass to me! Order through the app and was on foot and sign said let them know you're here and then come to the door well I had to call and she was super rude about me saying "we can't open the door" I already had paid for my food and said then give me my money back! she was a complete asshole!i just wanted some food - I'm so upset I threw it away! Don't go to this store beware of the big blue fat eyeshadowed lady read more

Don't not go to this location! I had a horrible experience and the manager named Dee yelled at me through the window She would not take my order at the front window after I let her know I was getting poured on by rain at the first window ! Horrible customer service. I am in shock that her and the other 2 ladies working are even hired there!!! I will not be back and have never been so disrespected!!! read more

One of the nicest Taco Bells. Very convenient to get into. Extremely difficult to get out. Only one way in and out. Horrible backups all the time to get out. read more

Taco Bell - Fast Food Near Me - Tampa, Florida

They are the WORST! I don't know why I continue to go back. I'm DONE! They screw up my order EVERY SINGLE TIME! How does Chick-fil-a get it right?! Maybe they need to come train your employees! And now only offering ONE packet of sauce per item?! You've lost my business for good. read more

Line took forever and the worker in the drive thru was rude when I asked for cheese only on my quesadilla and she told me that's the only way it comes, and when I got my food it had steak on it. read more

Ok it's a Taco Bell and I normally don't bother with Yelp reviews on something so ubiquitous. I have eaten at this location for over 20 years. It's so nice now , u would say best taco bell I have been to. Was horrible years ago before remodels and upgraded staff. Staff is top notch now which you wouldn't expect being right next to high school. Well done TB you and chick-fil-a will probably prevail in the future restaurant wars. Sorry couldn't resist the movie reference read more

Best taco bell I've ever been to. They're so nice here. It's very clean as well. One time at the drive through I ordered a drink with my food, which I never do, and when they gave me my drink they said I was good to go. I realized I didn't get my food and went back around. They gave me my food along with a frozen drink, one of those grillers burritos, and two tacos. Love the service here. They're so nice and friendly. read more