Okay I rarely rate CFAs 4 stars but this trio deserved a review. First off the HIGHLIGHT of my order, my small fries. I typically get 4 regular sized fries in the carton but whomever the angel was on the fry station truly blessed me. Although speed is not this locations forte, we didn't spend more than 15 minutes on a Saturday evening. Every sauce we asked for was accounted for. Now my expectations are high for this store.. will revert on my review for our next CFA run. read more

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Not the Chic-fil-A Standard While waiting for my order to be ready, I witnessed a female employee standing by the counter blow her nose and cough in her hand. She then went to lobby and put hand sanitizer in her hands and immediately went behind the counter and began handling food orders. She NEVER washed her hands. The worst part of this unsanitary practice is there is a hand was station behind the counter which she passed by without even attempting to use to wash her hands. REALLY. I'm very disappointed with the Chic-fil-A Chicken Sandwich Deluxe. The bun was cold, dry, and hard making the bread uneatable. The bread felt like it came from refrigeration. I only ate chicken breast, which was hot, and very good. If I wanted just chicken, I would have ordered the Chic-fil-A Nuggets. Chic-fil-A #00694 New Tampa at I-75 17513 Bruce B Downs Blvd, Tampa, FL 33647 read more

Tried the mobile order today. Ordered from car at a stop light. When I arrived I went inside, found a table and scanned the QR code. Google Pay took care of the charge automatically and I waited about 4 minutes for my food to be brought directly to my table. In the order you can add extra ketchup, salt and pepper packets along with whatever additional condiments you'd like. Surprised mayo wasn't an optional sauce for fries. I enjoy the grilled chicken sandwich which comes with lettuce and tomato. You can add pickles and various other options to make it your own. Their waffle fries are the industry leader for tasty. Not too salty so you can adjust to your level. Restaurant is clean. The manager wiped off the table next to me and then asked how things were and even asked if I would like a cup of water (which I had forgotten in my order). What other fast food place is offering this type of special service? She then asked the next table if they wanted refills. As I left the restaurant the same lady wished me a nice day ahead. Makes you smile for things that are so easy but often missed at so many other food establishments. The chicken could have been a bit warmer by the time it got to me. Also miss having a drink dispenser to refill, although they are usually pretty quick to grab your cup when you walk it to the counter. Parking can often be challenging because this is a busy spot. Drive thru has two lanes and the traffic pattern is setup to flow well. This place is right off I-75 at a stop light that allows easy entrance and exit. read more

Chick-fil-A - Tables for two at the back... - Fast Food Near Me - Tampa, Florida

This is quite possibly the worst Chick-fil-a ever. They do not care about mobile orders: super slow, no one ever there to assist you, and they ALWAYS forget something in your order. Do not plan on getting everything you order! Something will be missing! It is so obvious that they do not care about mobile orders because they know that people won't see it till they get home. I'm tired of giving them chance after chance when it's bad service and forgotten items EVERY SINGLE TIME. I sincerely hope they get new management soon or plan to fix how they handle mobile orders. Until then, I will be telling everyone I know not to mobile order or drive through this location. read more

Picked up a catering order that I ordered online and was ready right on time, fresh and hot. Great service very friendly. Will definitely use this Chick-fil-A again for my catering needs. read more

This place is horrendous. First of all I got a chicken sandwich and asked for for no cheese and they put cheese in my chicken sandwich. This is absolutely disappointing. I have been coming here for a long time and I decided let's check the reviews because why not I was bored and I had something to do and then I see that many people have gotten the same treatment as me. This is absolutely terrible. If this Chick-fil-A does not fix this I WILL call corporate. read more

Chick-fil-A - Why bro - Fast Food Near Me - Tampa, Florida

Slower than a sloth at getting food out. The Wesley Chapel location has this one beat!! There's no way a customer should be in line for 6 minutes in the drive-thru. read more

I love CFA but this one was sort of chaos. We all know CFA gets really crowded but this one is on in such a small location that the drive thru entrance is directly in front of the line that wraps around for getting your order at the window. I ordered via the app and chose to walk in rather than drive through given I wanted to ensure I got breakfast. Inside despite me placing the order ahead and despite it not being crowded at all inside, it took me FOREVER to get my food. By the time I was out the door the entire drive through line was gone! They ended up running out of eggs so I had to wait 4 minutes longer also. Overall satisfied with the food as always. read more

Corporate needs to come give this store a makeover, the manager sits his big behind on bagging and literally does nothing while the staff moves at a snails pace, it's a sorry excuse for a cfa location, they seem more concerned with creating Instagram videos for their 5 followers rather than actually do their job read more

Ordered a spicy deluxe chicken sandwich apparently that comes with a LONG BLACK STRAIGHT HAIR in it now. So long that the hair was sticking out from the sandwich and the box! Very disappointing in chickfila; this is disgusting! Entire meal thrown out due to carelessness. Isn't it an FDA requirement to wear hairnets in kitchen. BEWARE! read more

Chick-fil-A - Spicy Deluxe Sandwich - Fast Food Near Me - Tampa, Florida

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The food is good. I bought the sandwich. I forgot what the name is but anyways the bugger was delicious.

Well run CFA. Staff is incredible. Drive thru and dine in always moves efficiently. Bathrooms are sub par (for Chik Fil A standards).

Hit the drive-through on the way to work and was greeted by 2 young ladies outside who were extremely pleasant. I don't care what time or which Chick-fil-A you go to you can always expect friendly service, hot food, and perfect order. This is the only place you don't have to check the bag before you drive off. The order will be there, you'll have your straws, napkins, and sauces!! They could start a side hustle training other restaurants. read more

Good location, fresh food and decent customer service. The lines are always long but it's quick service. read more

Chick-fil-A - Packed - Fast Food Near Me - Tampa, Florida

Great store! Great delivery!!!!! When I order from the store my order is always hot and correct!!! read more

Despite the long lines all the time no matter what day or time you go, chick-fil-a is by far the best place to grab the most juiciest and delicious chicken to go. Whether it's nuggets, tenders or sandwiches, their chicken is top notch. Service is always outstanding and I just love to hear the "my pleasure" from the employees who go above and beyond. All in all, a great pit stop for a quick bite whenever and wherever you find a chick-fil-a. read more

Chick-fil-A - Quick late lunch. 8 piece Nuggets. Mac & Cheese and a Chocolate Chunk Cookie. - Fast Food Near Me - Tampa, Florida

Where to start... Ordered a milkshake along with nuggets & fries tonight, pulled up to the drive thru to pick up my order and I saw them hand my milkshake and bag to the car in front of me. The man in there must've had it for 30 seconds or so while he looked through the contents confused until he then handed it back to the kid working the window. I thought since there's a HIGHLY CONTAGIOUS GLOBAL PANDEMIC going on right now the least they could do is make a fresh milkshake since it's in an open air container, but when I got to the window the kid just handed it to me without even second guessing it. I refused to drink it because who knows if that man coughed, spit, sneezed, or fingered around in my shake or food... This isn't the first time this location's had less than favorable service as seen in some of the pics from previous screw-ups, but what can you expect when the place is ran by high school students... read more

Chick-fil-A - Left red line is blood from the bug in my drink and to the right side is a small piece of the bug and another small blood mark - Fast Food Near Me - Tampa, Florida

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I really don't like the buns at this location. Crumbles to pieces with a chicken sandwich. Perhaps, atypical here?

We were here at 8:00 pm with the kids and they said kids can not play because we need to clean it,store closes at 10pm why you need to close the kids part at 8pm? read more

While I appreciate replacing my order with coupons, seemingly this only happened because I wrote this review and sent in a displeased response to corporate. I still will not be back to your location. read more

Service has gone to the bottom. This particular Chik-fil-a needs to on "Restaurants on Edge". I can't understand why the line is all the way in the street just to turn around and have the wrong order given to me. The last straw, for me, was not having yogurt parfaits at 8:30 in the morning. You know how your mom says if you don't have anything nice to say, don't say it?...sorry mom! Get it together! Some people actually depend on breakfast to carry them through lunch. How do you not have yogurt parfaits at 8:30? "We were short staffed this morning." All I could see was money being lost...where's the District Manager!!!! Help! How about bacon on my sandwich. I don't eat pork...wth? There is so much more to say...this is just MY beginning. read more

Excited to try the new pimento cheese sandwich but there wasn't enough on the sandwich to even really taste. Sloppily made and disappointing. read more

Chick-fil-A - New pimento cheese sandwich - Fast Food Near Me - Tampa, Florida

Waited in line ordered my food two breakfast bowls and a chicken biscuit, Kayla asked if I wanted sauce I told her chick fil a. Got to the window she handed us our drinks then parked us. We waited for the food and then someone came out gave us our food and we started to leave. I checked the bag and we didn't get any utensils for the bowls or chick fil a sauce. So I had to wait through the line again and when we finally made it to the window again I told her she forgot our utensils that we needed two forks he handed me one fork and a chick fil a sauce and I told her we had two bowls again we need TWO forks. By then my iced coffee was gone so I asked if I could get another one for having to wait so long and they charged me lol will not be returning to this location. I thought the least they could do was give me another coffee to drink while I ate my cold food lol read more

I went to this location and had the worst experience at chick fil a I've ever had. I told the person taking my order that I'd like to split the payments and they let me know that it could be done at the window. When I got to the window I proceeded to let the cashier and manager know that I needed to split the order. The manager then told me that their system isn't capable of splitting orders! I know this is not true because I have done many split orders in the past. The manager made me feel like he just didn't want to help me and then complained that I was holding up the line and refused to split the order. I've never been treated so poorly at a chick fil a. I will not be returning to this location. -Jordan 7/31 read more

This place used to be speedy, clean - everything you would want in a fast food restaurant. Have been here a couple times in the past month. Service is poor (if you go inside) & not impressed with the staff & lack of cleanliness. What happened?? read more

0 stars !! Do not do it !! Wait is too long their food gave me food poisoning. Unorganized. Like really disappointed with what Chick-fil-A is now a days . But this location is the WORST . Throw the whole thing away ! 2811 E Fowler Ave Tampa, FL 33612 United States is the location I went to ! But I wouldn't go to any location anymore especially one with with a manager that got a little tude Food poisoning is not a joke read more

1st off i ordered chicken minis and got chicken nuggets but i just worked out so i was eating them anyway. 2nd i found 2 hairs in in my nuggets box so now i have to go somewhere else cause im dying of starvation and cant eat hairy nuggets almost made me puke tbh read more

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Don't order to pick up at the drive through on the app because it's pointless. They don't start making your food till you arrive AND speak to someone. Which is stupid because what's the point of putting an order in the app if you still have to wait in a long line of cars. My whole experience today at Chick-fil-A was stupid and a waste of time. read more

If I could rate this location 0 stars I would. Their customer service is horrible and a lot of the staff are rude. I don't recommend this location to anyone. I tried getting help from management and was quickly turned away. I worked for Chick-fil-A multiple times at different locations and know that this isn't the way that Chick-fil-A operates. I won't be coming back to this location for any reason. I originally came in for a delivery order but couldn't get help from anyone. read more

amazing service from delivery young lady Jenna was so kind and made sure I was happy with my meal.

Great food with healthy options. Love, love the chicken soup, the grilled chicken sandwich is our "go to" for emergency hunger attacks, and the waffle fries are delicious. Service is always fast and friendly. Children love the play areas and parents love the food. read more

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This is the SLOWEST CFA I have ever been to. The food is always good when I do come, but they are SLOWWWWW!!!! I also write this after having been serviced here numerous times...I tried to give them the benefit of the doubt but it's not even busy and the lines are just sooooo slow. read more

I don't normally leave reviews for fast food places but this location is just that horrible. They messed up my order THREE times in a row so this last time I was fed up because I had to go buy this person another meal since their entire entree was missing from the bag. So I called to complain and they refer you to a hotline that literally leaves you on hold forever. Guess they don't care at all, and I won't get a refunded for the $9.99 chicken tenders that was paid for and never received, just like the other 2 times I was missing an item. Really surprising because this company is supposed to be known for great service but this location really gives it a bad name. read more

Chick-fil-A as a brand gets my thumbs up! This location is always super busy. This particular store has been around for many years so it has only one drive-thru lane. It's always busy here which illustrates just how good the service and food is. It's the standard Chick-fil-A community. Super convenient for a quick bite to eat. read more

Chick-fil-A - Grilled chicken salad - Fast Food Near Me - Tampa, Florida

I had a pretty average experience here. I come to this location often due to its proximity to my home. When I arrived, the drive-thru line was wrapped around the building (as it usually is), and partially extended out into the street. The line moved at a pretty decent pace, which was delightful, as I was in a bit of a rush. The food was as expected, except for my less than warm fries which were in stark contrast to my piping hot chicken sandwich and nuggets. I've had all sorts of experiences with this location, it's never consistently fresh or stale. All in all, I'll return to the location for its convenience whenever I have a craving. read more

Chick-fil-A - Grilled chicken nuggets - Fast Food Near Me - Tampa, Florida

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I have eaten here at New Tampa location on BBDowns with 2 other people 4 times in the past month for lunch. Each time the buns on the chicken sandwiches were stale, so dry that the buns literally fall apart while we were eating the sandwiches. I have been to other chick fil As and not had this problem. Too long in the warming drawer? Pushing the buns for another day? I don't know but I'm giving up on this one. I feel like I gave it a chance, in case they were just having a bad day there. read more

I have visited Chick-fil-A stores across the country now because I can be confident that I will always get the same great service and product. It's the same in Florida as it is in Ohio or Mississippi or Texas, and every store is a busy one. This location I have been to many times over the past decade and it's still great because it is so close to the interstate and in a very prime area of Tampa. This store was slammed for lunch, but they still got my order out in record time, including filling me a gallon of iced tea for the road, all with a smile. read more

Very disappointed, as soon as I drove off, I usually put my hands down in the bag and grab fries to find out they were as cold can be. The chicken sandwich tasted like it wasn't properly cooked. Very very disappointed! I give them two star's because the kid that took my order was very helpful. read more

Let's start up this review with a question. Do you think that there is going to be Chick-fil-A in heaven? I really hope so. This food is heavenly. The fries and the sandwiches are always hot and fresh. I love the location and you can definitely bet that I will be back and you won't find a better customer service. read more

So tonight I decided to go to Chick-fil-A as I do occasionally as I love the ice dream cones. Always buy quite a bit more while were there. Unfortunately, tonight at the drive-through at the very end, after handing us all of our food and drinks, they attempted to hand out a regular size cone as they've always had with enough ice cream to maybe reach an inch to an inch and a quarter over the top. it didn't even reach out to the side of the cone with the measly amount of ice cream they were willing to give for $1.79. Unreal unbelievable I complained they told me that was Chick-fil-A's new policy and that's the way it was. I told her to refund my money they threw it in the trash. I asked to see the manager and the girl looked at me like a deer in the headlights and basically told me that's the way it was so I drove off never to return for an ice dream cone and everything else that I buy. They turned my ice dream cone into a nightmare that I'll never have again. What the hell! Absolute total failure. Unfortunately, I have no choice but to leave Chick-fil-A a one star rating based on whoever the manager was that made this choice. Very poor management very poor choice. I am a normally very happy customer with Chick-fil-A. I will never return for an ice cream cone you have failed. read more