The strawberry matcha chiller 10/10! Mexican mocha latte chiller 1000/10 must try! Everyone is soooo sweet here read more

Taco Bell - Live Más Café - Fast Food Near Me - Simi Valley, California

Last time I went, Guy gets up to the window, gets his food handed to him, then says "I had an app order too!" I was right behind him, so I heard all this. I waited another 7-10 minutes as they make his food, and 3 cars behind me wait. The employee could've easily asked him to pull to the side. Today. I get 2 tacos for me. Both are PRISON FOOD QUALITY! I am so DONE WITH ALL TACO BELLS. Prices go up. Quality goes down. read more

Taco Bell - Live Más Café - Would you eat this garbage? - Fast Food Near Me - Simi Valley, California

See all

Amazing food ! I loved it as it was so tasty and helped me understand more of the concept of live MAs cafe. I liked the different aspects of the food and the ambiance was really good as well. Service was good, I ordered online and it was prepared promptly. read more

Taco Bell - Live Más Café - Fast Food Near Me - Simi Valley, California

Had my boyfriend just go to get my order and the guy answered him so rudely when my boyfriend said he wanted the tacos Doritos style he was like " NO NO NO NO WE DONT HAVE THAT NO NO NO" like ok bro not too much you work at Taco Bell do your damn job, also when ever we come here they are always so rude and unprofessional the guy that you guys have working night shifts all he does is fuck around and talk with his friends when they come so GET SOME BETTER DAMN PEOPLE UP IN THIS BITCH read more

Live Más Cafe is an amazing addition to the Taco Bell line! The drinks are so flavorful and refreshing; a perfect combination to an already satisfying menu! The dining room has been remodeled and is so much more comfortable. The staff is super fast and super friendly. I can't wait to try EVERYTHING! read more

Taco Bell - Live Más Café - Medium Mexican Mocha Chiller which I dub thee "The M3-C" - Fast Food Near Me - Simi Valley, California

See all

My boyfriend & i came here to enjoy a quick bite to eat after dealing with a hectic morning. The food was delicious, the ambiance was clean & fun, and Jack our bellrista was EXCELLENT. Jacks attitude and friendly demeanor was infectious & put us in a better mood. I will definitely be back if not just for him! Keep killing the taco game Jack (: read more

wow tall slim tan young man might of said his name was juan i've seen him multiple times working the drive through very easy going answered all my questions on some of the new liv mas café drinks and brand new exclusive food items.i walk in before they close, he opens the door for me with a smile such a gentleman. very clean lobby bathrooms smell great. Also he handed me my strawberry chiller less than a minute after placing my order i got to say that man deserves a raise if he hasn't already gotten one! read more

Music too LOUD. BLARING. You can't hear yourself think or anything anyone is saying to you. It measured consistent high 70's dB with peaks above 84 dB. I asked a young woman behind the counter if she could turn it down. She explained the music was controlled on the managers cell phone and the manager was not there. read more

I just do not get it, how hard is to make a standard menu item? Is it just do whatever you feel like? Add or subtract any ingredients the employee chooses? Out of a FIVE item order, four things were totally wrong. We were charged for higher priced items and were handed the lower value items instead. I'm guessing that a literacy test is not required to work at this Taco Bell, it might mess up their worthless ambiance. What's really sad? This Taco Bell had been doing fairly well recently, even selling visually full tacos and such much of the time. It was almost like they had employees who really cared about happy customers. What did I do to cause this? I guess its my fault as I pulled into line at the drive thru, and we all know what happens when we do that. read more

I asked for grilled cheese burrito and i found two chalupas inside the wrap. Is that a joke?.. you know, it's too bad we customers don't take the time to check our orders when going through drive thru. Unacceptable. Not cool. read more

Delish drinks and such nice staff! Great location and lovely decor! I hope more open in simi! The chillers are so good! read more

Taco Bell - Live Más Café - Opening day swag! - Fast Food Near Me - Simi Valley, California

Food was good the service was good they did mess up one of my burritos but that's fine bc they added chicken and I like chicken also they Take EBT now yay!!! The line was long but it went by slow we waited awhile overall it was ok just a typical Taco Bell read more

This place is a pain in the ass. Their dining room is still not open. I'll be damned if I'm waiting so long in the drive thru. It's Del Taco for me now! read more

Taco Bell - Live Más Café - Front door Can't even spell dining and remain correctly - Fast Food Near Me - Simi Valley, California

Ordered the chalupa tacos and fries, also nacho chicken fries. Everything was cold and old. Stale tacos. Seems like it's been sitting around for a while. Easiest job they have and can't even make a taco or fries read more

So like....am I supposed to dip the cinnamon twists in the nacho cheese? Where are the tortilla chips? Cinnamon twists are gross, would have been better off just telling me you had no chips. read more

Taco Bell - Live Más Café - Fast Food Near Me - Simi Valley, California

Went to get some food around 1am, ordered a supreme luxe box, got my food fast, went home, took a bite of my food and ALL my items were cold. There was not a single bite I was satisfied with and I felt like my money was wasted. Definitely didn't expect the best quality but I got the worst. read more

I no longer enjoy taco bell on Tapo Cyn. as I once did. The food is still good and the wait time for my order is fast, however, the wait time for my drink is way too slow. I just want a coke, but have to wait for someones frapccino to be made. I much prefer self service especially if I want a refill. read more

The food and service was great!! Their new live más cafe menu has a variety of drinks and they are so yummy !!

tried the Mexican Chocolate Mocha Latte and my friend had the Strawberry Matcha Chiller, both were amazing and full of flavor! The staff was very friendly, the place was spotless, I'd definitely recommend it! read more

Obviously, Taco Bell is not designed to be a high-level high-quality food establishment. It is straight fast food. IMO, several of their food options are quite tasty, nonetheless. The drive-through at this location is clean, nicely cared for and is usually pretty efficient and the ordertakers are pretty good. The one thing that I think can be greatly improved is the standardization of the quality of the foods that they are delivering. For example: we like crispy tacos, but half the time the tortilla is cracked or completely destroyed, and the stuffing is sparse. However, on the other hand, there have been plenty of times that the tacos have been adequately filled and the tortilla shell is in pristine condition. I think it just requires a little extra attention by the employees and/or management to ensure that the product going out is of a standardize, higher quality. read more

They are all super nice and try very hard to get orders correct.. but there is ALWAYS a horrible smell from the man hole cover when you walk up.. and now it's stinks so bad by the drink machine.. it's god awful.. like fresh crap.. .. this has been going on for a while now.. but the last time I went in there was today and it was the absolute worst smell ever.. The other thing is food is so expensive... everything here is crazy expensive now.. I paid almost $10 for a single burrito the other day and it was the size of a regular bean and cheese burrito. It was very sad saddening.. used to have a 99c menu.. nope not anymore.. read more

I've received the best service when I stop by here! The employee Juan, in particular, whom works the night shift is amazing!!! He provides the best customer service and you can see he is very hardworking, giving kind, quick and highly efficient service!!! He is definitely a huge asset to this company. The food always fresh & hot! Location, clean! read more

Women was very rude @3:40 PM , drive through. Will be heading to the next location. I told her to have a great day but was not an enjoyable experience. Very tatted women , Hispanic and seemed un happy where she was at in life. Wish her the best hopefully she is not here at this location next time I come. read more

Had a wonderful experience with Isabell and Maria at this location. They were so friendly, professional and accommodating when I had submitted the wrong order. Will definitely be coming back! read more

Dear Hubby noticed a Taco Bell at the north end of the Santa Susana Plaza and suggested it as an option for a light meal. We stopped in Friday night. The decor style is an older one, but it was clean, so that's a plus. The restroom was especially well maintained. Our orders came out quickly and were freshly prepared. The staff members were friendly and taking care of more drive-through than inside guests at the time we were there. I do wish they had more options for beverages, like Vitamin Water, for example. Overall, we fueled up for a reasonable price in a clean atmosphere. read more

They don't take orders at the front counter, fix it because I'm going to eat somewhere else rn. The girl at the counter was unable and failed to take my order. Employees are just too damn lazy to take a order. read more

Ok, look. I just left this Taco Bell 30 seconds ago and I HAD to come on here to say that your employee, Christian (or Christopher maybe) is a gorydamn treat. This dude should be brought to the Taco Bell Oval Office to TEACH some of these people out here what hospitality is all about. Am I stoned to the bone. Yes. Did Chris make my experience absolutely fantastic. Yes. GET THIS MAN A RAISE YESTERDAY, PLEASE ! read more

Ridiculous that I even have to make this review.... Asked not once, not twice but 3 times to grill my burrito. Drive thru employee just doesn't give a shit.... It's not a huge deal, but it is when there's one specific thing you like about your food, ask multiple times that they follow one simple order, and they acknowledge and refuse to do it. I understand you probably don't enjoy your job, but maybe you would if you just took a little bit of pride in whatever you do and GRILL MY DAMN BURRITO. Can't believe I'm even writing this right now. Here's a picture of my burrito for reference. read more

Taco Bell - Live Más Café - My NOT grilled Beefy 5-Layer Burrito - Fast Food Near Me - Simi Valley, California

The last two times I have ordered inside the store, they had one person handling drive-through and counter at the same time. Whether this had something to do with the new $20/hr wage forced on them by the state, I don't know, but this only makes the service suffer overall. I see an order kiosk coming here soon. read more

I just need to review because the person that helped me at the drive thru was amazing! He answered all my questions, took my order so efficiently, and overall made it one of the most positive drive thru experiences ever. His name is Jose H, judging by the receipt. I asked him not to make the coffee too sweet and he said he would make it perfect for me. He did in fact make me a great iced coffee! I haven't been to Taco Bell in a while, but I didn't realize they had great vegetarian breakfast options. A wonderful fast food experience overall. Thanks for the coffee, Jose! read more

First time walked in. Old guy in front asking what the restroom passcode is. No one in the register. Employees working on the food ignore him. He asks again what the passcode is. Again he's ignored. Lady mentions you can order food at the kiosk. Finally I yell the he just wants the passcode is. Now I'm ignored. LOL We both look at each other like "This is really happening huh" He had to ask 2 more times until someone answered him. Even though though they were like 5 feet away. Food came out fast. But man, never seen that kind of lack of care. Old guy didn't even need to order. read more

I've been a customer here for a while until recently. Unfortunately this location has yet burned another bridge down with another customer. These people are fucking lazy, disrespectful, and brain dead stupid. They got my order wrong 2 times in a row and forgot my straw 2 times in a row. One of the workers there always seems to have an attitude about everything. SMH ‍ do better Taco Bell. Stop hiring a bunch of disrespectful idiots and that are making way too much per hour to basically fuck around on their phones and get peoples orders wrong and treat customers disrespectfully. Negative stars if I could... I'll gladly take my business elsewhere. read more

Ordered quesadilla and it was just a tortilla with no cheese. Unreal... will never order here again

Ordered food here for my family. Most of it came out alright but my two items (the most expensive items I might add) were wrong. I ordered a fresco style chalupa and a fresco style Crunchwrap. Both of the items had sour cream. I am a vegan so I do not eat sour cream (which is why I ordered fresco style). My husband called, asked for the items to be remade and went and picked them up again. Both items had cheese on them this time and the crunchy tortilla inside the Crunchwrap has two chunks out of it. (See photo). Not going to try again. Lesson learned. read more

Taco Bell - Live Más Café - Opened the Crunchwrap to inspect before eating. Had to pick out shredded cheddar cheese and the tortilla has chunks out of it. - Fast Food Near Me - Simi Valley, California

See all

WILL NEVER ORDER FROM THIS PLACE AGAIN. I doordashed 2 TIMES with the SAME MISTAKE. i asked for a steak quesadilla & they gave me steak & eggs, i am allergic to eggs and I EVEN CALLED to let them know i ordered again. the man took my name and said he had it there. i got it and it was wrong. i don't know how you can mess up a SIMPLE quesadilla... WORST CUSTOMER SERVICE EVER read more

Last night I came through the drive through and i was abruptly greeted at the speaker upon arrival. As I continued to tell the man at the speaker about my order, he was very snappy and rude. Once I drove up to the window to receive my food and drinks, I was feeling super rushed and unwelcomed. I managed to sneak in a quick glance at the gentleman's name tag and it read Noel; a heavier set man with some tattoos. I do not plan on returning anytime at night, that type of service should not be happening when I'm just trying to order food after a long day of work. I hope staffing issues can be handled and resolved! read more

Came back to this site since it's closest to my job , same girl giving me attitude ,this time I didn't bother to ask for a manager ,however Isabel still was rude ,rolled her eyes, from seeing her inside she seemed to be on Drugs so I can see why she has lack of respect for costumers . I really hope this location hires all new workers. Even the kid in the back looked confused and slow . read more

Terrible service. Prices are not updated as other locations so everything is a dollar or more over cost. They don't post the new specials. They don't honor the online prices. Just driving a few miles away could save you 20% or more. The people working here have no idea what they're doing and when you order something they don't even know what is in their own inventory. I asked about a church wrap special and the guy said there wasn't such a thing until his supervisor stepped in. The food does not seem anywhere near as fresh. The hard taco was so hard that I cut my mouth. read more

Worst service ever. Went there to pick up an order. I walk in and the 3 employees are gathered in the back just talking away. I stood in front of the register for more than 5 minutes waiting for them to help. One of the employees, a tall young guy finally came up to me and looked at me and said "Yeah?". I told him that I was picking up an order and told him my name. He handed me the order and I asked him if I can have some taco sauce and he said that they are in the bag. I also asked for a straw and he said that it's also in the bag. Got home and not a single taco sauce or a straw. Just rude and lazy people. read more

Must be to much to ask for fast food employees to take pride in their job. TIP...Unfortunately if you use the drive-thru they will probably get it wrong. GO INSIDE. You can then take the time to double check your order and then make sure you have enough napkins, straws, and sauces. By law you have to ask. Will they care or see this review....nope. read more