Jack in the Box

510

1885

10579

2 years ago

For my last visit, I'm giving five stars. That happened on Christmas Eve just after 5 p.m. I realize that many places close early on Christmas Eve, but some of them seemed to be jumping the gun and closing even earlier than the times they'd posted. I was out running last minute errands. Dear Hubby had stayed behind, and texted me asking me to bring food home. My first thought was a pastrami sandwich from a regional chain. Literally, as I pulled into the parking lot, the Open sign was up in the window, but when I got to the drive-thru microphone they said they were closed. Uh huh. Also no luck at two other fast food places. Even Starbucks had closed earlier than expected. It's not that I wouldn't have picked JITB in the first place, but it was a little out of the way. This is our preferred Jack in Simi, as it's on the way to the freeway for us when we head east. On Christmas Eve not only were they open, but they also provided a stellar fast food experience. The cashier/order taker was very friendly. The food was freshly prepared, including a meat lover's breakfast burrito sans cheese. It was actually really yummy. The prices are still reasonable. I was able to arrive home with hot food that tasted good for our casual meal. read more

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James J.

325

404

2 years ago

Sometimes there is nothing like a Jack in the Box taco urge, and I had it! Good news was these guys nailed it! Manager was totally on it, and a great meal was had by all. Pro tip - try the egg rolls! read more

Jack in the Box - Tacos!!!! - Fast Food Near Me - Simi Valley, California

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Jack B.

Sometimes you just have to have Jack in the Box. Sounds like you…

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Val M.

8 months ago

Cashier messed up my order so I had let them know and apologized for any confusion and the cashier was very rude saying comments and one of the female workers were laughing. Very rude and ugly. I understand mistakes happen and I apologize on my behave but that response was definitely ugly . read more

Business owner information

Jack B.

Hi Val, we're disappointed to hear about your experience. You should…

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Juan R.

1 year ago

Terrible service, waited there like forever then decided to leave very annoying. Then i see the person taking other peoples orders to the people that got there after us. read more

Business owner information

Jack B.

We never want to make you wait, Juan. We'll be sure to step up our…

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Thomas Christopher T.

Elite 21

134

180

4 years ago

Jack in the Box - It's clean. It's great Kudos to Jack in the Box location. - Fast Food Near Me - Simi Valley, California

Jack in the Box - Men Restroom very clean. A+ - Fast Food Near Me - Simi Valley, California

Jack in the Box - Clean dining hall - Fast Food Near Me - Simi Valley, California

Jack in the Box - It's still clean! - Fast Food Near Me - Simi Valley, California

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Wayne R.

312

2798

3 years ago

I miss Jack in the Box. I moved to Florida in 2005 and I only get to eat there if I'm in California, or driving to LA There are some If I fly to St Louis there are a few there. One by the airport. I really like their tacos . And they are reasonable. 2 for $1.49. Sourdough Jack is great and I like their onion rings too read more

Business owner information

Jack B.

Thank you for the 5-Star Review!

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Landon T.

2 years ago

OMG, so I'm currently waiting to be assisted and the manager walks away from the register, reaches into the fry bin, grabs exactly four french fries (I counted them as she dangles them in the air while talking to her co-workers) and eats them in front of me and walks to the back as if this is okay, IT'S NOT OKAY!!! The time is 3:35pm on April 24, 2024. Whoever this manager or assistant manager needs to be fired today. Silvia took care of my order and she's nice. read more

Business owner information

Jack B.

Hi Landon. Thank you for your feedback. We take food safety,…

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Jay D.

3 years ago

Bad attitude person that helped me today. She does not listen just rolls her eyes. She is a bad employee to be at cash register. 5/12/2023 @ 1:25 read more

Business owner information

Jack B.

Hi Jay, we're disappointed to hear about your experience. You should…

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Alejandro M.

3 years ago

The best costumer service around, thank you for always have fresh food and fast. We usually stopped before going to work and they are always friendly. read more

Business owner information

Jack B.

Thank you for the 5-Star Review!

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Eric N.

Elite 25

167

155

4 years ago

I've been coming to this location once a week for the last 6 months. I've never had any issue with the food. It's always hot & fresh. It's the staff that's impressed me the most. In & Out aside, I've never met more professional and enthusiastic fast food employees. They're always friendly and accurate as well. read more

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Payam Ali K.

Elite 19

310

565

756

6 years ago

It always feels good when a fast food restaurant not only provides amazing service, but food is always on point. I come to this Jack at least 2-3 times a week as I work down the street and it's the closest and cheapest food spot. They are always on point, kind, and quick. Shoutout to Christian and Joseph as he is always fast and extremely nice through the driver they. Easily one of the better jack in the boxes in California . read more

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Scott L.

3 years ago

Sorry guys but this is just fast food and at best I t just settles the hangry. Probably give you stomach problems and all but I'm speaking from personal experience here. I will say though.... Monster tacos late at night and s the best when your drunk and or high. Don't know what it is about them but they just make the world a better place when under the influence. read more

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John E.

2 years ago

Had asked for ranch for my tacos and they still asked again when I paid I said yes and they did not give me ranch for my tacos .

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Rocio S.

3 years ago

The woman working the drive thru window on September 19,2023 @ 9:30 pm is a rude disrespectful woman. She should have nothing to do with customer service . I spent over 25 dollars got 2 sandwiches and large fries and plenty other desserts but was told I was only allowed 2 ranch dips. If I wanted more I had to buy them. I'm pretty sure my 25 dollars worth of food could've at least included 4 ranches . Who ever is the manager of this branch should speak to this worker and let them know customer satisfaction is more important than your 50cents for another ranch. I will no longer go to this Jack in the box strictly on the fact that this woman could not spare one more ranch. Clearly she needs classes on how to handle customer care. read more

Business owner information

Jack B.

Hi Rocio, we're disappointed to hear about your experience. You…

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Nick R.

6 years ago

On their game! Have to give credit where it's due! These guys are fast and efficient! You don't truly appreciate a properly assembled sandwich until you've had a few "no-effort in the making" sandwiches from the Porter Ranch Jack n The Box. I work in Porter and wish I received the same quality of experience I receive from this Jack n Box in Simi Valley on Cochran. In the past ten years, never been dissatisfied. read more

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Christina C.

5 years ago

My poor husband went out of his way to bring me cheese fries at work on my lunch break and even asked for them special order since I get their no longer part of the menu. So he brings it and their dumped spilt open in my bag on top of the napkins. I felt so bad for him I didn't say anything because he was already so apologetic for listing my lunch break. Please pay more attention. I've worked drivethru and I know it gets hectic. Especially at lunch rush. But it's no fun trying to eat your lunch spilt and with sheesh napkins rather then cheese fries. read more

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Eddy Z.

3 years ago

I love coming to this restaurant because they manage so well. Customer service, always clean and the most important thing that the food is always accurate, hot and fresh. Not like the one in los los Angeles avenue next to Jim's tires. I want to thank the whole staff for doing such a great job. I definitely recommend this location for all those who wants to grab a snack or have a full size meal. read more

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Kaitlyn P.

455

8 years ago

This chicken patty was so old that I didn't even know it was chicken. I will not ever go here again unless I have to run in to use the bathroom read more

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Ronald M.

5 years ago

This jack in the box customer service sucks. The employees talk to you like your bothering them when your trying to place and order. If you don't like your job then quit don't give me attitude because you're have a bad day. Get out of the customer service if you can't handle it read more

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Arcy C.

8 years ago

PART 1: of 2: So this being the 2nd run in with the same guy, i finally decided to post, so first visit i paid with my card and for some reason it was declined but was charged on my card so after reviewing my phone i showed a boy(24-28) named Donaldo who assisted me (seems to be a manager of sorts) that i was charged once he had seen my phone to confirm he contested it as if i wasn't showing him on my phone!,well, stupefied at how he was handling the situation he eventually gave in after stuttering some gibberish i couldn't understand , so pleased to have a breakfast meal i didn't complain even when he basically (stared me down) as if he can ACTUALLY scare anyone with his attitude (wrong physique for it) i laughed and went my way, the second time i order a wakey bakey without the bacon and of course a simple 3$ combo that consists of hashbrowns, eggs and cheese minus the bacon bits was done as the picture shows, just hashbrowns and cheese. Now i understand that its a 3 dollar combo but my last order was two meals and it was still an unpleasant visit (purchased 28 dollars worth for me and my crew) so it wasnt the dollar value that consisted with his service its just him (Donaldo) please if you cant have someone prep a 3-piece combo because its too early (assuming thats the reason) then just replace him with someone who can, the least he do so is smile or welcome you , even as he gives you the order he walks back as soon as he give it to you creating a weird un-wanting atmosphere but there it is for those it may concern beware , not for waldo bur for DONALDO ! read more

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Jason L.

Elite 19

356

465

1284

12 years ago

This Jack In the Box is in a good location, near Costco, Wal-Mart and Home Depot. It shares a parking lot with a gas station so parking can be at a premium if it's busy. Overall the restaurant is modern and clean. (Much cleaner and nicer than the Los Angeles Avenue location.) The restroom is generally clean. The employees have always been kind and helpful in my experience. The food is fresh and hot unlike some other Jack locations I've had the great displeasure of visiting. CONS: Recently this location was subjected to an armed robbery, so take that for what it's worth. Also, from time to time homeless folks hang out front. For some, that's an opportunity to be a good Samaritan but for others it's a stressful experience so I thought I'd share. Overall, my family enjoys this location and recommends it. read more

Jack in the Box - Ultimate cheeseburger - Fast Food Near Me - Simi Valley, California

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Marissa T.

5 years ago

The employee, Raul, working the drive through deserves a raise or a promotion - I'm weird and asked for two flavors in my drink, and when I got to the window to pay, one of the flavors was out so he actually took the time to ask me what I wanted instead. Doesn't sound like a big deal, but most places would have handed you a drink and either not said anything or told you once it was in your hand. Those small gestures of kindness and taking the extra minute for customers are what make a kick ass employee, so thank you, Raul!! read more

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Brad P.

384

8 years ago

I'll give them the "fast food 4 stars". No place else was open for breakfast yesterday so I tried JITB for my first time. The service was friendly, the food and coffee hot and decent and the hot sauce was pretty good too. The restrooms were even clean so they've earned the "fast food 4" read more

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Suzanne H.

5 years ago

The people at this Jack-in the box are always so nice and quick. I've been trying to give thanks wherever I'm getting take out. These are hard times for all of us and when someone is doing their best, and making a customer feel like they matter, they should be complimented. Thanks for always having a smile! read more

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Matthew N.

111

9 years ago

Hello. Two stars for you tonight. Both yelp and your doors say open until 2am(lobby). When I showed up at 12:55am ( that means I still had just over an hour to dine in the lobby) the doors were locked. People were exiting from inside and I asked the employee that was cleaning inside if they we closed and his reply was "can't you read the sign?" Yes I can A$$ hat!!! It says 2am not 12:55am. The only reason you got two stars was because you let me order inside. Other than that you guys sucked. Can you read my review? Piss off Simi Jack in the Box!!!!! read more

Jack in the Box - Door says open till 2am on Saturday so does yelp but the doors were locked!!! - Fast Food Near Me - Simi Valley, California

Jack in the Box - Door says open until 2am but they were locked!!!! I was there at 12:55am - Fast Food Near Me - Simi Valley, California

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George A.

8 years ago

Every time I come here the employees are always smiling, the sitting/eating area is always clean and the food is well prepared. So far this is my most favorite Jack In The Box place. read more

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Sarah M.

6 years ago

I'm writing this as a warning to anyone looking to eat here. I one night got the spicy popcorn chicken. I normally do, it's my favorite thing to get there. Nothing seemed wrong with it. About 6 hours later I got awoken out of my sleep and had to sprint to the bathroom to throw up over and over. For the next week it wouldn't stop. Constant diarrhea, fever of 103, and I even got hospitalized. Only come to find out that I had gotten a cute salmonella from Jack in the Box. The fastest reacting salmonella bacteria my doctor had ever seen. I would give this a 0 star rating if I could. Will never be returning to any jack in the box ever again. Please people, stay away from here. read more

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Raven R.

285

275

167

11 years ago

If I ask for egg whites that means I still want egg! Omg paper thin egg I've never seen anything so puny, thin, not worth it! Wtf is the point of an egg sandwich with the egg so thin it could blow away in the wind?! Nothing! A waste of money for bread cheese not melted and bacon... Lame next time I'll make sure to make time at home for gluten free egg sandwich I HATE FAST FOOD UGH WHY OH WHY DIDNT I LEAVE 10mins SOONER?!!! read more

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Keith S.

117

9 years ago

Visited this location about 30 min ago. I ordered 6 tacos and a grilled chicken salad. I got the tacos but no grilled chicken salad in sight. I was charged for the chicken salad so I called them and got no response at all. Not even an automated message popped up. Truly a waste of money coming to this location. read more

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Claudia B.

Don’t See Your Question? Ask Away!

1250

1724

9404

15 years ago

Yes, I admit to liking something from Jack......his tacos. They are probably loaded with nothing good for me, but I can't help it. They have SO MUCH flavor. I love them. Foodies of the world, please forgive me. read more

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Traci L.

9 years ago

This Jack in the box deserves it zero stars! I order something from every location and would be charged half the price this location wants to charge! Instead of charging item + this and that = low cost, this location wants to be greedy and charge me supreme prices when I don't want the main ingredient! First location ever to do this in years and I think it's the first person to do this at this location! One bad experience will have me discontinue my purchasing for YEARS ! They tried charging me twice as much money no thank you I would rather drive to a further Jack-in-the-Box out of principle ! I can place a bet that the managers probably get a bonus for their business profits and charging people more will fill their personal bank accounts. My entire staff will not be purchasing from this location anymore! No more buying my team lunch from here! We will go to the competition! read more

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Danielle G.

148

144

9 years ago

This is a good Jack. I've never had a problem so this "complaint" is going to sound weird. Every time they ask if I want sauce I tell them exactly how much I want. 3 ranch and 2 ketchup and every time they give me too much. Tonight I got 9 ketchup. I hate to be wasteful and I won't use these later on. This also has to cost them more money. read more

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Anthony R.

416

9 years ago

Best jack I've been too ever. Food is always piping hot. Great customer service. I live in Valencia and have been going to school in simi... I don't understand the bad reviews because I have never have not been satisfied. Hats off jack in simi. read more

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Doss L.

269

132

9 years ago

It was mid night when we all went to Jack in the box and we were greeted by the most AWESOME guy!! Unusual name Estid he was so gracious and funny and we loved him!! Are new go to!! read more

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Jeremy A.

105

13 years ago

I went to the drive thru and got jumbo breakfast platter. beacon & sausage. Even said on recipe. But no! Beacon I say... When your hungry that makes me mad. Also ordered chile cheese wedges. I received nuggets and cheese. So pissed off! so I go inside get the correct food. The workers are laughing at the situation. WTF. Not funny to me. Manager says sorry and still forgets to give me pancake syrup. Jack your letting me down. You need to fire some people. read more

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Jen L.

Elite 17

435

143

11 years ago

Wow - their sausage, egg and cheese sandwich was BOMB. So delicious!

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Kevin M.

16 years ago

Fast, cheap, clean. About the best you can expect for a Jack in the box. I had a coupon for two free tacos from a laker ame a few weeks before, so i dropped in for a quick bite while running around. Tacos were good, not too greasy. Service was fast and courteous and the place was clean. read more

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More info about Jack in the Box

130 Cochran St
Simi Valley, CA 93065
Directions
(805) 955-0799
Call Now
Order Takeout or Delivery
Start Order
Visit Website
http://www.jackinthebox.com

Full menu

Hours

What time does Jack in the Box open?

Jack in the Box opens at 5:30 AM on Monday, Tuesday, Wednesday, Thursday and Sunday.Jack in the Box opens at 5:00 AM on Friday and Saturday.

What time does Jack in the Box close?

Jack in the Box closes at 11:00 PM on Monday, Tuesday, Wednesday, Thursday and Sunday.Jack in the Box closes at 12:00 AM (Next day) on Friday and Saturday.

Mon-Thu, Sun 5:30 AM - 11:00 PMFri-Sat 5:00 AM - 12:00 AM (Next day)

Payment methods

Does Jack in the Box take credit cards?

Yes, Jack in the Box takes credit cards.

Food & Alcohol

Does Jack in the Box have catering options?

No, Jack in the Box does not have catering options.

Does Jack in the Box have a drive thru?

Yes, Jack in the Box has a drive thru.

Does Jack in the Box serve alcohol?

No, Jack in the Box does not serve alcohol.

Indoor Amenities

Does Jack in the Box allow dogs?

Yes, Jack in the Box allows dogs.

Does Jack in the Box have TVs?

No, Jack in the Box does not have TVs.

Outdoor Amenities

Does Jack in the Box have bike parking?

Yes, Jack in the Box has bike parking.

Does Jack in the Box have outdoor seating?

Yes, Jack in the Box has outdoor seating options.

Does Jack in the Box have parking?

Yes, Jack in the Box has parking options. Private Lot Parking

Other Amenities

Does Jack in the Box have free WiFi?

Yes, Jack in the Box has free WiFi.

From the Business

Specialties

Jack in the Box has always been the place for those who live outside the box. Where you can try new things and order what you want when you want it, while always getting it fast, hot and fresh. If you love the classics, burgers make up the core of our menu with the signature Jumbo Jack, Ultimate Cheeseburger, the Buttery Jack and the Sourdough Jack on our trademark toasted sourdough. If you seek good value, we offer Jack's Deals with our famous two tacos, chicken nuggets, Jr. Bacon Cheeseburger and more. We don't dictate cravings. We serve our full menu, including breakfast, all day every day. Want a burger for breakfast or breakfast sandwich for dinner? You got it.

More Info

Health Score

Ask the Community - Jack in the Box

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Came for a menudo and birria bowl with my mom who claimed to have a headache or possible hang over…read more In the worst conditions they have people thinking about this place for relief. That should tell you everything you need to know. Great Mexican spots in Simi are rare don't let this one go stop by and enjoy for yourself.

This is one of the best places in Simi with great authentic Mexican Food. Everything in their menu…read moreis very delicious. I love their tacos dorados, sopes, flautas, enchiladas, aguachiles and shrimp cocktails. Can't leave out their tasty and spicy salsas that they have to enjoy their delicious food. Great value, friendly service, and great family friendly atmosphere.

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I came here on my lunch break, as I work nearby. I hate to admit it, but I was in quite the rush…read moreand was not very polite. Despite this, the staff was so kind and patient. I cannot wait for them to get their Wine and Beer license so I can come here with my girlfriends; this would be great for all occasions. I would recommend this to anyone; it was very delicious. The place was very cozy and welcoming, making it a perfect spot to unwind. The service was quick, which is perfect for a lunch break. I'm looking forward to coming back and trying more items from their menu. This place is definitely a gem in the area, and I'm excited to see it grow even more once they start serving wine and beer.

Dear Hubby and I stopped in after running errands on a Thursday early evening. They had Thursday…read moreNight Football on, which meant that we could stay and eat our dinner until half time, then head home. When we arrived, about 6 p.m., we were the only ones in the place. The young cashier at the register immediately sprang to duty when we walked in. He greeted us and offered to answer any questions we had about the established menu items, or the daily specials. His friendliness was probably the best part of the visit. The dining room is clean and bright; not really decorated in any particular style, which is too laissez faire for my taste. In thinking about why I didn't enjoy it more, I reflect on Snapper Jack's Taco Shack in T.O., for an example of what an inviting, fun atmosphere can be. Urban Taco's ambiance is bland, very vanilla. The food turned out to be only okay. We didn't know how big the tacos would be, or if anything came on the side. After we ordered one taco apiece, the cashier suggested that most people got for at least two tacos, as they aren't that large. I decided to order a gyro for us to split, as it was more than double the price of a taco, so I figured it would be more substantial. My salmon taco with mango salsa was just so-so. The salmon was dried out and didn't have much flavor to add to the mix. The gyro which DH and I split was more satisfying, taste-wise. The cucumber sauce upped the flavor profile. The meat, while tasty, and tender, was lacking in quantity. Unlike the aforementioned Snapper Jack's, which offers either a side of rice & beans, or a handful of chips, plus a generous salsa bar with accompaniments as part of each order, Urban Taco just gives you a taco, or a gyro. No sides at all. That was disappointing. A few chips and some salsa would have been appropriate. I wasn't interested in any of their beverage options to purchase, so we went with complimentary water flavored with lemon and cucumber. Overall, not the best value in town. Not "expensive", but for only the listed items and no sides, lacking in satisfaction. I don't think we'll be rushing back.

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•$

This taco food truck knows exactly what it's doing. Although their menu is minimal, the food is…read moregreat. The birria tacos (birriongos) were perfectly crispy on the outside, loaded with tender, slow-cooked shredded beef, and had just the right amount of melty cheese. But the star of the show was the rich, aromatic consomé for dipping. It was so flavorful that I could have happily had a bowl of it on its own. We also tried the asada and tacos, they delicious too. The plate came with all the necessary fixings: fresh onions, cilantro, salsa, and a lime wedge to cut through the richness. The service was fast, the owner was super friendly, and the prices were very reasonable for the quality. I will definitely be coming back!

Wednesdays and Thursdays they are at 2244 N Justin Ave, Simi Valley…read more Friday to Sunday at the Heywood address. Love the Fantasma and birria tacos. Keep coming back for more. Service is also awesome. They are very nice & patient.

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Mariachi Loco Grill & Cantina

4.3(335 reviews)

1.9 mi

My friends and I came here for dinner the other night and I was absolutely blown away by this spot…read more Visually, it's a stunning place and they've done a fabulous job with the aesthetic as it's the kind of place that feels like a party. Neon lights, cute signage, and overall they just did a really great job with the design and execution. There's a lot going on but it doesn't feel cheap. Ambiance is definitely A+. For dinner on a weeknight we found this spot wasn't too busy but we also came after happy hour. It was a relaxed vibe. Service was overall pretty good. I felt like all of the gals working were very very sweet and nice. Also, anytime we stopped them to ask for refills and such we got what we asked for. That's my only upgrade as since it wasn't super busy, it would have been nice for the staff to catch the refills on water or salsa on their own/more proactively but hey, it was again a relaxed lowkey night and the staff couldn't have been lovelier. I'm just curious how the service would be if they were super busy? Now on to the food and drinks. The menu was very impressive! Solid cocktail and drinks menu. I'm bummed I didn't get a cocktail but my party doesn't drink so it was more fun to get an agua Fresca with them. The guava one was good and served nicely chilled. However, next time I'll definitely get a cocktail because their drinks looked fun and beautiful. The food was definitely the standout for me. I ordered the cheese enchiladas Suizas and they were a 10/10. Not comparable to most enchiladas I've had but the sauce was fantastic and unique. I really loved these enchiladas and I'd honestly get them again. Solid flavor in the rice and beans as well. My friends also enjoyed their meal and it seemed like everyone was happy. The pricing is a little steep for Mexican food but also the ambiance and presentation make sense to me why it'd be a little more. For the three of us the bill was over $100. And that's for three mains and three non-alcoholic drinks. Normally at $33-ish a person I'd hope for at least a beer with my enchiladas, so keep that in mind. As a special occasion place or a spot to celebrate this spot is truly fantastic. I honestly loved my meal so much that even with the price point I'd rush back and bring more friends because this spot is vibey. Nice staff and a cute spot to diner, 5 stars in my books given the quality, taste of the food and the overall experience.

First time we went to this establishment mariachi local Grill and Cantina is hands-down bomb ass. I…read morerecommend this place to anyone. The tacos are off. The hook and portions are great. You don't go home feeling hungry. The staff was stupendous. It was a great evening and a nice place to check out for the first time we will be back if you guys want great tacos great salsa and the drinks are unbelievable and I think it's reasonably priced B V Simi Valley CA

Inside

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Campos Famous Burritos

4.1(521 reviews)

4.9 mi

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Always outstanding food, service and price from this family owned and run business…read more Try anything that includes the carne asada; the burrito, combo plate or breakfast. There's a reason they are always busy

I had the carne asada burrito as shown but it's too wet for me…read more But you may like it this way.

The patio

Crunchy tacos a la carte

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Elvira's Mexican Grill

4.6(608 reviews)

1.8 mi

Food was exceptional, service was outstanding! I recommend and suggest all locals that haven't…read moretried Elvira's give it a go!

First time here. Nice atmosphere and welcoming staff…read more We started with chips and salsa. I appreciated that you can get a small side of guacamole. I had the Chile Relleno combo with a chicken enchilada. My wife had the steak and shrimp fajitas. The Chile Relleno was the best. It was stuffed with real Mexican cheese. Very tasty. The chicken enchilada was good, bit needed more chicken. The fajitas were tasty, but maybe not the best we've tried. Still worth getting. We left extremely full and satisfied. Our waiter was super friendly. We will be back.