For a fast food joint (and historically not my favorite chain) it wasn't terrible. After being convinced by some teenagers to make a stop we ventured in for our culinary fine dining experience. It had been so long since I've been to a Taco Bell I did not know you literally stand at a monitor and place your own order. Cheaper? Faster? Not sure, but impersonal for sure. The only human contact made was with the employee who shouted my name when our meal was ready to be picked up at the counter. The positives: our order was correct, our food was hot, and I thought the free cheap holiday peppermints left on each table in the restaurant was a cheesy nice touch (hey, you don't see that often). Was the food delicious, heck no. But my standards were lower when I entered the door. read more

Taco Bell - Peppermints left on every table and at cash register. Holiday touch - Fast Food Near Me - Shawnee Mission, Kansas

Please be careful when eating here... I ordered a chicken Chalupa and started choking on something. On further inspection I found chicken feathers in my Chalupa. I attached a picture after I washed them off when I was trying to see what I was choking on. read more

Taco Bell - Chicken feathers - Fast Food Near Me - Shawnee Mission, Kansas

This Taco Bell always got my food right, the ambiance was great and the service friendly. Would come back. I speak 40 languages.

Just one more vote for the worst Taco Bell in America. I've been to this location twice. Both visits were around 12:30pm, with virtually no drive through traffic and zero customers inside (should have been my clue). Both very small, basic orders took forever to complete. The first was about 21 minutes, the second was admittedly just under 10min but there appeared to only be one other customer at the location. But the second time, I chomped down on a 1/2 inch piece of a thick plastic bag inside a bean burrito. I spit it out and threw the rest of the food away. DO NOT EVER EAT FOOD FROM THIS LOCATION. read more

All I asked was for black beans *instead* of refried beans in my cheesy bean and rice burrito. That's literally ALL that I ordered and they couldn't even get that right. This location is a joke. Would give ZERO STARS. read more

This is one of the worst Taco Bell's I've been to I stood at the front counter for over 30 mins trying to get some help with the menu board but they where to busy laughing and playing to come help us and there where was no one in line inside but us and 2 cars in the drive thru so we left with out ordering there are way to many opinions to be treated like this. I would give it no stars if I could. read more

Why is it so bad though.... Takes forever to get your food, just to find that they gave you the wrong thing. This has happened to us multiple times. I want to like this Taco Bell but they have multiple strikes now. read more

This establishment gave me explosive diarrhea, diabetes, and herpes! My butt has been sore for the past six days from sitting on my cracked and destroyed toilet from all the poop that has left my body. Mosquitoes have came inside me and I am now going to have mosquitoe children. I'm not ready to be a parent yet. Also I'm going to have to have a forced c-section because I am a dude, and I have no vagina to push these babies through. My life is now in shambles because of this establishment you all refer to as Taco Bell! read more

Order accuracy is consistently terrible here, employees seem to be uninterested in their job, always got to wait long times to get the food. And don't go through the drive thru if you got somewhere you need to be, once you enter you're locked in read more

Probably the worst fast food experience I've ever had. I arrived at 5:22 PM on December 10th, I am writing this review at 5:58 PM and I have not seen my food yet. There are two orders ahead of me along with doordashers sitting waiting for their food. I don't know if they just hire the nearest looking homeless person off the street but no one in here is competent at their job. Fast food should not take more than 10 minutes to come out, and as I finish this review I will reach 40. There is more effort in this review than the employees show in their work. This is the most pathetic, excuse of a fast food branch and do not come here ever. There are 12 people sitting in the building currently, and there is one person with food. read more

Taco Bell - the only one with food - Fast Food Near Me - Shawnee Mission, Kansas

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I'd give 0 if I could. Everytime I've ever been to this location it is AWFUL. They always mess up like crazy and are disrespectful about it. Today was my last straw, I officially will go to any other location but this one. Food is awful and so is customer service. Don't waste your time. read more

Worst Experience Ever. It took over an hour to get our order, in a drive-thru. Then, messed up the order, and to sprinkle on top--did not give enough sauce packets. read more

Waited at the counter for a long while until saying hello several times to get someone to take my order. Noticed they were all having a great time visiting in the back of the kitchen.Not a FAST food restaurant for sure, took them nearly 20 minutes to make 4 tacos and a big beef burrito supreme. Tacos were good however they forgot to put BEEF in the Big Beef Burrito Supreme. Was a bean supreme I guess. I know, " it's freaking Taco Bell" but everything's expensive now. I like my Fast Food fast and get what I paid for. read more

I've been coming to this location for about 8 years now. It goes through waves, sometimes it'll be good for awhile, then you'll have nothing but problems for awhile, probably a staffing/management issue. Lately, I've enjoyed the crew very much, they are friendly and competent. Service seems to have slowed a bit in the last few months, but I'll trade waiting an extra minute for getting home with a correct order and having the food be good quality (well, taco bell quality). read more

Lots of signs saying they are open for breakfast. I went there today at 7:30 (prime breakfast time) and waited to order at the drive through. The menu didn't show any breakfast items and the intercom box where you order wasn't lit up. Not sure if it is understaffed issue but this location was NOT OPEN for breakfast. Was excited to try a new breakfast burrito. Guess I'll have to take my $ to someplace that is actually open as advertised. read more

Very mediocre breakfast burritos at this location. Hardly any nacho cheese. They did give me plenty of sauce packets though.

My expectations for Taco Bell are pretty low, and even those weren't met. Food is not good. Service is sloooooow. read more

Worst Taco Bell ever. I tried multiple times to give them the benefit of the doubt but they mess up all the time, you call and they won't do anything to make it right (specifically when they forget over HALF OF YOUR ORDER) except "you can drive back up here to get your meal" after you've already went all the way home. So frustrating. Don't go to this Taco Bell. read more

I ordered a Iced Coffee with my breakfast combo. Asked for cream and sugar. They are out of cream and the only "sugar" was sugar free sweeteners. Really?! This is the second time I've been here for breakfast, you can tell they're not used to people actually coming IN to eat breakfast. None of the menu signs were turned around. It's not worth it. read more

My steak AM crunch wrap was ready in about three minutes, and was packed full with tasty ingredients. The service at the counter was not friendly, but acceptable. The dining area was recently remodeled, and fairly clean. Overall, A-OK. read more

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If I were able to give a zero I would. Any time I come to this location they are out of something. They close whenever they want. The hours of operation is a joke. The management team and owners need to just close this location down. Poor customer service and poor management. When advertising a particular product you should have this item in stock to be prepared for your customers. If you are no longer selling said item, take down the advertisement. Simple business practices. read more

Waited in the drive thru for 15 minutes just to finally get to the order box to be told they are only accepting cash. Had to wait in line for 13 more minutes just to leave since there's no way out of the line. I recommend they should have a sign sitting at the start of the drive thru so people aren't wasting 30 minutes of their time for no reason at all. They responded with there's no place to put one... read more

i don't even think yall train your employees guy working the window made me so mad i felt like downloading this app just to complain fr. couldn't understand a basic order of a quesadilla and was acting like we had beef. threw the bag in my window and shut the window and i was like i would literally give him this fade right now but he was gay and it would of got labeled as a hate crime. and it wasn't even the right thing i ordered. i'm never coming back and if i do i'm spinning back with the blicky i had to edit this just to say dude gave me no sauce either even though i asked like you should automatically give sauce anyway it's taco bell read more

I ordered a black bean burrito with potato and a seven layer burrito. Both items had serious flaws. The black bean burrito had no potatoes. I was charged for them but alas the burrito was spud-free. That was the less grievous of the crimes committed in my order. The seven layer burrito was an insult to everything culinary. There were only two layers, a sad smattering of refried beans and rice dumped in the midst. That is all. There are five layers that remain mysteriously lost. Forevermore. I feel like if Taco Bell is going to serve two layer burritos, then they should be on the menu. The real menu. Not the secret menu that you don't know about. Thank you. read more

Really neat experience. Locked doors. Crazy lines in the drive through. This was my second trip to Taco Bell. About 10 years ago when we moved into the area I stopped by and ended up waiting in the drive through for about 20 minutes and there were only about 2 cars in front of me. This time the door the doors we locked and there were an insane amount of cars in the drive through. Another customer let us in and one of the teenage employees said that it was going to be a long wait because it was just two employees. I didn't stay. I emailed Taco Bell and was ignored. Please don't eat here. read more

Soda is flat and food is very poorly made today, usually it's good but not todaywasted too much money

Today was my last trip to this location. I don't know how you could have a more mismanaged fast food joint. They've been "understaffed" for years. Frequently telling you you have to order through the drive through only. I wish I could find out who the owner of this location is and ask them how they manage to fail so terribly at running a business. read more

Went for lunch. Super messy and dirty inside. Water all around the fountain drinks. Tables not wiped down. Hard taco had hardly any meat just lettuce. Lettuce and a shell. Combo burrito was super runny and just not normal the whole time I was eating it I keep thinking god I hope I dont get diarrhea. Don't know how you would pass an inspection. Better get it together but you won't see me back there read more

This place sure is consistent. Consistently terrible. One star is generous. This has to be the worst Taco Bell on the planet. It's the only one near us and they mess up every single time we break down and go there. Every time. Furthermore, they are so slow. It's almost as if they are trying to do all they can to put themselves out of business. read more

What a joke 12 pack of tacos, 3 burritos and 2 chalupa and the give you 6 sauces. 14.99 fir a 12 pack of tacos and 2 with no meat. Quality control and order accuracy is non existant. Going to this place is not hit or miss it is all miss. There are other taco bells in the area that can do better. read more

The most nasty Taco Bell . I've ever had. None of the shells were crunchy they were all soggy and my taco supremes had almost no lettuce or tomatoes. If I hadn't driven so far I would've taken that garbage back! read more

Taco Bell - Fast Food Near Me - Shawnee Mission, Kansas

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Always out of something. Whether it be ground beef more than 5 times in the last six months, more than one type of drink out at once or things specific to promotional items (tonight it was nachos). I ended up ordering a Crunchwrap meal and they didn't put nacho cheese sauce on it, and my taco had no cheese. Friendliness of staff is rare. They skimp on portions and they don't care about the appearance/ finished product . Literally the last 10 times I've been there they have been out of something. Ridiculous. I'm assuming my order was unacceptable tonight because I made a remark that they are always out of something and the girl just chose Pepsi for me to drink without asking and told me the total and I asked for a Gatorade. I don't even drink soda. I would suggest avoiding this location entirely and going to the one on 75th st or anywhere else really. read more

Taco Bell - Soft taco with my combo with no cheese - Fast Food Near Me - Shawnee Mission, Kansas

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If I could give it no stars I would. I ordered through the app and when we arrived the front doors were locked..... at 7pm when their hours say they are open until 1 am. We had no way of knowing that they were trying to close and the order went through in the app so we went to the drive through. Sat there for 30 minutes and no one told us anything. Pulled up to the window and A women named Sydney proceeded to be extremely rude and told us to go to 87th street and said they "closed at 7" and when I asked why they were closed so early she responded aggressively that they "got authorization". Again there was no way for me to know that they were trying to close early and they appeared to have at least 5 employees minimum there. If you ask me I feel like the employees close when they want to and are completely incompetent. Alls it would have taken us for one of them to go outside and tell people they were trying to close, but instead they let people sit in their drive through for an hour, and then had proceeded to be extremely rude. And we didn't even get our food that we payed for. The other employees working there were nice but Sydney was the worst. Go to 87th street location, it's way better. read more

This location is trash. The employees are incompetent, the food is trash, and an overall terrible experience. While this taco bell does offer a daycare for its employees children to run around the lobby like it's a romper room. read more

Taco Bell - The trash next to the front door would have been a sign of what to expect when visiting this location. - Fast Food Near Me - Shawnee Mission, Kansas

This location is by far the worst on the map for Taco Bell. What's also sad is that there are reviews dating back 4-5 years ago with the same exact experience that we had so you can tell they have worked really hard to improve...j/k. There were 3 cars in front of us in the drive thru so it shouldn't have taken that long to make it through, but we sat there for 35 minutes! 35 MINUTES! Once you're in line, there's no way to escape the ridiculousness either. When we finally made it to the window to pick up 2 of the new "Power Burritos", they were disgusting. Ideally, we paid for 2 cold tortillas wrapped with sour cream and some lettuce inside. I ordered chicken and my wife ordered steak. How neither one of them came with the meat is still a mystery to me or how in the world the employees think that this is how the food is to be prepared. We ended up tossing them out 2 bites in because they were absolutely awful. We will make sure to never visit this location ever again. read more

Online it says they are open until 3 am but that is incorrect. They close at one. I drove 20 min just to get taco bell and they are closed.

Kat was amazing. Helped us in so many ways and did not judge us for using a change jar. 10/10 would go again.

The food can take a little while some times but every time I've been here the workers have all been super nice so the wait doesn't really phase me too much. If you're in a hurry this might not be the place for you but if you have nothing going on this place is perfectly fine! read more

This is by far the worst restaurant in the area. If you want to go through the drive thru be prepared to wait at least 30 minutes. Slowest "fast food" joint ever! Want to go in to eat? You can't, they always have it locked and closed saying "drive thru only" when me and my boyfriend tried to go in and it was locked we asked "why? It says you're open till 8" (or whatever time it said) and he completely ignored us! Was looked right at us, shakes his head and walked around the corner! He was a manager too! Could not believe the audacity of this man who has been a jerk to us before btw. Everyone needs to just stop coming to this one and put this place out of buisness like it deserves! read more

Greeat Taste , All Fresh , very clean and Complementary mints on table Very satisfied .