love the food best burrito i ever had they were so kind and helpful with getting me food and helped me when I couldnt find the bathroom

Qdoba is solid. Have ordered food here a few times and never had any issues. Went a few weeks ago and had probably the worst experience ever. I was just getting off work and had class in the evening, so I decided to order ahead to save a little time - BIG mistake. I arrived 5-10 after the expected pick up time, checked in, was told my order wasnt ready. Fine, not a big deal. I just hung out and waited. A manager and 2-3 employees. Customers coming in going through the line, paying leaving. Other customers coming in picking up their orders and leaving. Im patient when it comes to customer service. But after 10 minutes I went back up to check the status. Was told it wasnt ready. So i waited more. Another 10 minutes passed and more customers come in and get their bowls made and leave. Now im running behind, getting a little annoyed, potentially going to be late to my class. Another 5 or so minutes go by and I check in again with the manager, considering I am watching employees stand around and wait for customers to walk in. Eventually I had enough and requested for my food. There was a bag behind the counter with one of my two burritos in it. No one had made my second burrito. Eventually it was made and given to me. One of my burritos was cold, obviously had been sitting alone on the counter for a good while. The second one was half wrapped, spilling out, and missing ingredients. Had to rush home, late for class, didnt have time to bring this to the staffs attention. Absolutely ridiculous and negligent customer service I received. I figured ordering ahead would save me time, wrong. Complete waste of time. Awful customer service, especially from the manager on duty. No apologies. I wasnt rude, I stayed patient. But to receive my food (half cold & half carelessly put together) after being sitting in the restaurant for 30 minutes is WILD to me. Honestly, Ive ate here before and had no issues, but the service and food quality was garbage that day. Shame on me (apparently) for trying to save time and order ahead. Learned my lesson. Thanks Qdoba for the amazing experience! read more

So the last time I tried coming in here on a Saturday around dinner time, they were out of rice. That still baffles me, but generally Qdoba is better quality (to me anyways) than Chipotle. So, I was going to drop in today since they had a 4/2 promotion for BoGo burritos. I park outside and a worker comes up to my car, explains that their register isn't working and the manager was going to Microcenter/Best Buy/etc trying to get whatever hardware they needed and that they're temporarily closed. Unreal, no rice last time and computer problems this time? This place needs to get serious or they'll go the way of the Dodo. I ended up going over to Nick & Jake's instead. read more

I would not recommend this location for catering. As someone who orders catering for our office regularly, this experience was especially disappointing. We placed a catering order for approximately 220 people and ran out of nearly all food items before everyone had gone through the line. The only items remaining were rice and beans. When I called to see if there had been an issue with the order or if food had been left behind, I was told that our guests were likely taking portions that were too large. Based on what we observed, that did not appear to be the case. The quantity delivered simply did not seem sufficient for the number of people it was intended to serve. Because we ran out of protein, I called to request additional food. I was told the order could not be processed over the phone and that if I wanted the food delivered, I would need to pay with cash upon delivery. Since that was not a practical option during a large corporate event, I had to leave the event and pick up the additional food myself. Afterward, I realized I had not received a receipt and contacted the General Manager multiple times to request a copy. I was assured it would be sent, but it was not. The following day, I made several additional calls, was disconnected multiple times, and was ultimately told I would have to wait. After still not receiving it, I had to call again the next day to request the receipt yet another time. For an event that cost nearly $4,000, I expected better planning, communication, and customer service. The food itself was good, but the handling of the catering order and the follow-up support fell well below expectations. When catering a large corporate event, reliability and responsive service are just as important as the quality of the food, and unfortunately this experience fell short on both. Due to both the food shortage and the customer service experience, I would not use this location again for catering. read more

Service was great, and my pickup order was accurate and still warm when I got it. Unfortunately, whatever QDOBA changed with the tortillas is a huge disappointment. They now taste like grocery store tortillas--thick, dry, and lacking flavor, with an almost chalky texture. The tortillas used to be one of the things that set QDOBA apart, but this change really hurts the overall experience. It's extremely unfortunate because QDOBA used to be one of my favorite places to eat. Unless the tortillas go back to the way they were, I'll be choosing Chipotle instead. read more

This is the worst Qdoba I have ever been to. Over $18 for a drink and a burrito at lunch time.. thats insane. And every time I have been here something unprofessional has happened with the staff. They don't wear hair nets or hats, and today the fire alarm went off while i was there. They had no clue what to do or how to turn it off. And its not all their fault. This place needs better management. And fix the prices. Why would I eat here when chipotle is 2/3rd the price?? read more

Located off of Metcalf in an extremely safe and easy to access area Qdoba is your alternative to the other "burrito giant" out there and if I'm confessing, a darn good one at that. The place is always clean and parking is plentiful. The people are very cool, willing to go the extra mile and don't loose their cool with that "one customer in front of you" (you know of whom I speak!) Speed is always a variable but I'm not complaining as I don't mind waiting in line for a reasonable amount of time (I always come in to make it, never online). Another great thing is the menu is large and easy to read in case this is your first visit. As for the apps, the guac and chips are pretty good and chunky. I wish they'd use tomatoes in it, but hey it's not bad at all as at least they use the right amount of cilantro and hold back on the salt considering the chips are salty. I got my Xwife the queso and she loved it. I'm not big on queso but I must admit this wasn't bad for "fast food." It was smooth with a touch of heat while being smooth with chunks of veggies in there. Fair warning, I don't do heat so I can't assist with that aspect. Finally, my kids got the cheese quesadillas and for the review I asked how it was and they said "good" while nothing survived; that's a good thing. Time for the big boys, the burritos! Something I wish they along with all except one other is offer different flavor tortillas! Alas, my dream is over so let me get into the "meat and potatoes" of this review. To be fair I've only tried the grilled Adobo chicken which I found was extremely flavorful. Moreover, it was tender and appeared to be thigh meat which is juicier than breast which lesser cooks tend to overcook and dry out. My burrito had Pico de Gallo which gave it a slight heat but earthy goodness in terms of peppers, onions and tomatoes. The chile corn salsa wasn't bad either as I always love that sweet popcorn gives when biting into it. I also added shredded cheese and sour cream to round out the experience (I should try the cotija sometime....) Overall, it came together well although it wasn't very adventurous. Slow and steady my friends, slow and steady. To finish up the review, Qdoba offers a good alternative to the big fish out there, giving a few more options but staying safe at the same time. I found the restaurant clean and the drink station was well supplied without being sticky from the soda machines during a busy time of day. The people are nice, even the line where they assemble was relatively clean. I highly recommend giving it a try if, and I'm quoting Seinfeld here, "you know it's the same but different." read more

when did rest stop requiring workers to cover their hair when working with food. I found hair in my food. I just trashed it. The food is good but it isn't consistent- beans and rice are sometimes mushy or lack flavor. read more

the taco salad was great I will probably recommend and smells good. great service. great ambiance. read more

A vast improvement over previous visits. Portions were generous, employees gave good service, It wasn't spotless but very busy and much cleaner than in the past. Hopefully a result of better management and improvements will last. read more

Rice sitting out and so hard you could chip a tooth. Everything appeared to have been sitting out since lunch. I hope whoever runs this franchise can muster an ounce of fuck so they don't get sued for giving someone food poisoning. read more

This qdoba is superior in every way. The new owners/management have made vast improvements to this establishment. I will continue to dine here. read more

This place is great! Form the music to the service to the music such an amazing vibe the food is unmatched to there competition chipotle, and also much healthier this place is a must eat and go to spot for me! And my favorite people work here Hayden Victor and Aiden!!! read more

QDOBA Mexican Eats - Mexican Near Me - Overland Park, Kansas

Visited this location on a weekend evening, this time being my first visit to Qdoba. We were greeted promptly, and everything was served as expected. I got a taco salad bowl with Chalula chicken. The price for a bowl entree, sack of chips, and a drink was just below $17, and it is a lot of food. They have Coke Freestyle, and all the choices were available today. The restaurant seemed relatively clean. The servers were not exceptionally helpful this time for a newbie. When compared to other build-your-entree tex-mex restaurants, you should expect a satisfying experience here with a lot of food for the price. read more

QDOBA Mexican Eats - Mexican Near Me - Overland Park, Kansas

I love this place! When I show up to this place it puts a smile on my face and their food is so good. All the delicious flavors of the steak and rice is so good that's the go to right there. And every employee is really nice and very patient as well. I would recommend trying this place out and giving it a go and it's cheap as well. So if I were you give it a try and let the delicious flavors do the talking! And the best employees are Hayden, Aiden, and Victor. read more

QDOBA Mexican Eats - Mexican Near Me - Overland Park, Kansas

FREE QUESO... FREE QUAC?!? You don't have to tell me twice. I wish I would have known about this place before now. So much wasted time eating at chipotle! If you are looking for all your toppings for FREE you have found the place. You won't be getting stopped off at Qdoba. The service was fast and friendly, they had me sitting down for lunch I. Under 2 minutes of walking through the doors. It's a cute little fast food walk through line style just like there competitors but even better! read more

QDOBA Mexican Eats - Grilled Adobo Chicken Bowl - Mexican Near Me - Overland Park, Kansas

Amazing service, great portions very clean!! Overall very impressed and would highly recommend. Food was fantastic

Food was great! Queso was free! Bathrooms were clean! Service was awesome! I'll definitely be back.

I came in and Ray and Hayden served me, they were very nice and gave me good portions. Give it a try if you are wanting something yummy.

Got my team of 26 in at 8:30pm with no issues. staff was friendly and served with a smile. Food was top.

Super duper yummy Ray,Hayden and Victor were AMAZING!!!!!!!!! Would recommend to everyone that comes nearby. Better than chipotle and costa vida!!!!!!!!! I loved it so much read more

Qdoba over Chipotle any day! Glad I tried them out and now I am a customer! Highly recommend!

Amazing food and service, lowkey better than chipotle. Ronan and Jordan were really good and nice

I really wish there were more locations in the area. This one is about a 20 minute drive for us but Qdoba is always our top pick over Chipotle. Food is always hot - service is so so at this location.... This is the one and only place I crave a chicken quesadilla. They remodeled this location quite some time ago and it's so cute and stylish! read more

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Workers were rude and not giving any reasonable amounts of toppings, kept having to ask for more and got bad service for asking for more. Plus they charged $7.65 for a soda bottle. Don't recommend going to this Qdoba at all. Terrible management. read more

THE WORKERS ARE RUDE AF! We walked in, and nobody acknowledged us or nothing. One even went as far as pulling out her phone!!! I'll assume that was to ignore the fact that customers actually came in. This was the second time I've experienced the disrespect and unprofessionalism of one of the girls... but tonight was the next level. We told them never mind and walked out. This location will NOT get my business again THE MANAGER WAS THE WORST OF THE TWO, HER NAME IS MEGAN! SHE NEEDS ANOTHER JOB WORKING WITH CATS read more

"Under staffing issues" not my problem , maybe put on your website that you close at 8 instead of 10 and not just some lousy small piece of paper in the window Made me waste my gas to drive across town just to find out they close early while there are 3 workers just sitting around in there with the door locked. read more

free style soda machine not working again. employee cashing people out and then making burrito-did not change gloves or wash hands. employee parked in curb side pick up area. like the food but employees can do better. read more

I got my birthday chips and queso chips was stale I had to throw them away.and my queso since I had no chips.

The ground beef at Qdoba is second to none! They have so many topping options that make it way better than Chipotle. The staff in here is always so friendly and the restaurant is very clean. read more

It was delicious!!! The food was fresh and they have a nice selection of meats and sides to add to you bowl or burrito!!

There were three employees upon entering yet, no one said hello we'll be with you in just a few or any form of acknowledgment that we where standing in line. We waited for a little bit longer when one of the guys asked what we wanted and I explained this was our first time here and wanted to know if it was possible to get the steak as a burrito option. He rudely and agitatedly replied, you need to create your own option. He was extremely unhappy about my question and was clearly inpatient so we decided to leave and go to Chipotle where we've never been treated rudely as we were here at this Overland Park location. Never again. read more

QDOBA Mexican Eats - Three employees - Mexican Near Me - Overland Park, Kansas

To the employees who worked on 10/31/2023, should be fired. Every mobile order had to wait an additional 40 minutes for their food due to the workers only taking the walk in customers. I had purchased a drink and they did not even refill the container. I was not even given a refund for the drink i didnt get, nor the food i had to wait almost an hour for. My bowl also had hair in it. read more

Great Service, Great food, Great Music Volume! Great everything the team was nice and the food was great. Definitely recommend!

Read any of my reviews and you will quickly realize that I am a fair person, providing benefit of the doubt, and not quick to become frustrated. I recently visited this Qdoba location and have done so in the past but this time the person assisting was clearly frustrated, impatient with my daughter, and we were the only 2 people in the place, no one else in line. While I could see she had a lot being unpacked behind her that frustration should NEVER be passed to the customer and it was. First impressions are important to me and this left a terrible impression on a dedicated customer that has spent hundreds of dollars at Qdoba... very disappointing. read more

We hadn't been here in years so thought we should give it another shot. I had a chicken burrito and my wife had a steak burrito salad. The ingredients just don't compare with their #1 competitor especially the hottest salsa. We shared some nachos which I did like and wish their competitor had. Service was good/nice but just no need to return. read more

I came in on a Friday night with a group of friends; we were all intent on trying out the first Qdoba in Overland Park. The restaurant was clean and spacious inside and the ordering format was the same as Chipotle's. I absolutely love how they don't charge for queso and guac! But price of these sauces are probably included in the meal because my chicken burrito bowl was about $8.50 after tax, slightly higher than what Chipotle charges for theirs. Also, they give you 3 different choices for queso: their 3-cheese queso, bacon queso and queso verde. As a queso lover, all three options sounded DELICIOUS. I went with the 3-cheese queso but will be coming back soon to try the other 2! My chicken burrito bowl was TASTY! The best parts were the chicken and queso. The only gripe I have is the price and how much they give you in comparison to Chipotle. The fact that I finished my bowl says a lot because I RARELY finish an entree portion. Maybe I was super hungry that day. Maybe the food was super good and I gobbled the whole thing up. But regardless, I feel like Chipotle gives you way more while charging less. All in all, I recommend Chipotle if you don't mind skipping on the queso but as for me, queso is a must so I will be BACK! read more

I'm a big Qdoba fan, but this location has a lot of work to do still. The floor next to the food prep counter had discarded sliced veggies scattered about and guacamole in the shredded cheese. The ToGo serving of chips for the chips and queso is embarrassingly skimpy (especially since dine in customer get free chip refills) and the young man running the register was clueless. Ordered 2 plain quesadillas for the kids (tortilla and light cheese), and it ran up at $15.60. Asked the manager if that was right and he said no and showed the cashier how to adjust it and then proceeded to tell me how cheap it was and that "he should be yelling at me about how cheap it was". Love the location, but will wait a couple months for them to figure out how to run the store. Food tasted good, stars reflect the staff and service. read more

QDOBA Mexican Eats - Is that all the chips I get for a carry out chips and queso? "Yep - that's how I was trained". - Mexican Near Me - Overland Park, Kansas

Sometimes more isn't better, it is just more. Comparing QDOBA to Chipotle is a pretty natural thing to do, and while 'everything' is included in the price at QDOBA, I just don't find myself craving a QDOBA burrito like I do Chipotle. When I first walked in, I was hyped with all of the options and choices, but I think Chipotle is onto something with how they do things. They have way fewer options, but everything there is really good and fresh. Here everything was still good, it just didn't hit the high bar Chipotle sets. This review may sound a bit more harsh than I'm intending, as I think QDOBA still offers good food, it just isn't something I find myself wanting all that often. read more

Visited for the first time and had a fantastic experience. We were offered samples of the different meats so we could choose one we would love. (Seriously, that was SUCH a nice touch!) The people behind the counter were smiling, engaging, cracking jokes and making great suggestions... and can you believe that you can get queso and guacamole on any order without an up charge? Somewhere angels are singing! Our burritos were so stuffed with deliciousness that the foil wrappers were nearly bursting. I especially loved the addition of grilled peppers and onions... what a great option! The dinning room and patio offer lots of seating some of it feeling very private with the high backed couches & round booth tables. Love this place, we will be back! read more