This taco bell is hands down the best taco bell I have ever visited, and I can honestly say I have had my fair share of taco bells across various states and different populations. One thing I like about taco bells in small towns is attention to detail and this particular location really puts in the effort to make sure that every single item I get is literally stuffed with ingredients, drinks overflowing to the brim. The workers are so nice every time, even when it's busy hours. I wouldn't blame them if they were nasty to me, but it makes me feel good pulling up to the drive through knowing that I'll get consistent treatment every time. Some instances where I was gagged by the service: I ordered a potato soft taco and I can't remember a single time where I had gotten more potatoes and cheese in it. The tortilla was straining to keep it all in and that's crazy. I saw the workers filling the drinks and they had such impressive technique in making sure they were all filled to the very top with no foam. Going out of their way to do this is just another level. It was so fast too. My chips and cheese (another item I really don't put any expectations on) were actually so hot and fresh. I didn't know this was possible from a taco bell. read more

So slow at all times off the day. Awful service. If you order something, expect a 30 minute wait.

Literally sat in line for 40 minutes after ordering ahead, food kinda sucks but its Taco Bell so it's expected.

My food was very late and this worker was kissing their coworker, this is unacceptable. read more

Taco Bell - My food was very late and this worker was kissing their coworker, this is unacceptable. - Fast Food Near Me - Pullman, Washington

WORST Taco Bell EVER. Never seen such incompetence a day in my life. If you order doordash, they do not care whatsoever. They only prioritize people in the drive thru constantly and do not tend to any other orders it is ridiculous. If you order for delivery you would be LUCKY to get your order within an hour. read more

Atomsphere in here is pretty good, but it is taco bell. The workers were really nice and friendly. And the booths were nice.

ordered the supreme lux box. Nothing supreme about it. Asked to change the chulupa from chicken to beef. That request wasn't added. And than the shell taco completely fell apart. It was also cold and soggy. it looks like it's not made to order. this feels like it was made 15 min before I ordered it at the drive thru and were either too lazy or overwhelmed to remake it. read more

Taco Bell - The basic taco shell was very soggy and fell apart making it inedible. It was also room temperature cold... - Fast Food Near Me - Pullman, Washington

Lady at the counter knocked all the cups, and lids on the floor She then puts them all back after they were on their gross floor!!! ** On top of taking nearly an hour for one small order while not even busy. No improvements!! read more

Extremely poor customer service. Was ignored upon entering and after declaring I was there for a mobile order they said it would brle ready shortly. When the food was ready, they placed it on a table without calling my name for multiple minutes. I approach the counter and asked if the order was ready, they asked to see my order receipt on my phone, I declared my phone is in my car, but I knew all the items on the order. They stated that policy requires them to see the mobile order and they would not give me my food. Then once I got my food..... I Ordered a quesadilla and it was not cut at all. Also requested diablo sauce and there was not any sauce in the bag. The Baja blast was borderline flat read more

I wish I could leave negative stars. mold in my food, and i specifically asked to place two orders at the drive through, and when they didn't respond when we were ordering the second, we drove to the window. the girl told me it was my problem, and that i had to go all the way around to the back of the line to order my second order that i specifically told them i was doing. the staff is slow and rude. food is terrible. read more

Taco Bell - cheesy roll up - Fast Food Near Me - Pullman, Washington

Went to the drive thru and ordered ahead on the app. As I got my food, the drive thru gal was rude. I was grabbing my bag and right before i could grab it, she let go of it kinda swung it towards me. Okay fine. But when i got home, I went to open the wrapper to my soft taco and a beetle came crawling out of it! I threw my taco and now I have a mess to clean up. Didn't even eat any of the food after I saw that!! The beetle wasn't huge but it was a decent sized. You guys need to clean your kitchen!!! And probably everything else for that matter. read more

A ton of people come through and the people working put up with SO much from customers and still do a great job! I always feel so bad for them because customers come in and treat them like crap! Happy to have a Taco Bell in Pullman & appreciate their hard work for every college student on earth putting in late night orders and packing the place out nearly all night. read more

3 cheese flatbread chicken melt was absolutely horrible. It left me with a sense of distraught. I felt absolutely lost. I did not know what to do with my life after eating this. I felt so horrible and that I needed to be cleansed. Never order this under any circumstance please. That's all I can say. Thank you. read more

Four stars just because Pullman finally has a Taco Bell. No more driving to Moscow for Taco Bell! Such a small thing but a huge deal to finally have one for Washington State and the city of Pullman. Free Wifi. Order ahead on the app. Drive through. New and remodeled so like all the other Taco Bell locations these days. Lines can get long late night. Inside moves much quicker but like any business it depends on the time of day you go. Also a lot of college students working like any normal business so expect some delays. Overall though food has been hot and fresh on all of my visits. Staff has been friendly and I've never had an order messed up substituting menu items. Good amount of parking outside this location. Food delivery services also pick up from this location so that's a plus. read more

Longest wait I've ever had at a "Fast food" restaurant! We sat in line for over an hour

It's Taco Bell, not much surprising about its offerings/quality. Food tastes good, is ready fast, and is priced on the medium end of fast food, cheaper than or equal to Sonic for example and more expensive than McDonalds. I found the staff here to be quite friendly. They're revamping their whole menu soon (in general not just the Pullman location). read more

F*** this Taco Bell. Went there around 11pm ish. I pull up to order and the employee taking my order says "we will be with you in a moment", I'm looking over the menu and say "um", just thinking out loud right. Then they responded to "um" with "I SAID, I'll be with you in a moment". I didn't continue with my order, and was just leaving after that. As I go by the window I see the employee smiling and flipping me off as I drive away. Wow. Get some new employees. read more

I hope all you employed get terminated because worse manager ever! I ordered on doordash and never received my dash and then it said cancelled, I call and ask for manager an him an some girl in the background saying yeah your food got taken that sucks. read more

If I could give zero stars, I waited for over an hour in the parking lot to fulfill a double DoorDash order. There had to have been almost 20+ people not only waiting in the lobby, but with the drive-through to the road. This is absolutely ridiculous and my boyfriend and I are extremely frustrated that we wasted our evening and ended up having to cancel on the poor people who ordered their food. Taco Bell and Pullman Taco Bell needs to do better. This is not the first time. The Taco Bell in Moscow isn't anywhere near better either. read more

Ordered crunchy tacos tonight and not one had lettuce or tomato. WTH? Maybe a credit is due??

This Taco Bell is so slow...it took me 20 minutes to get my food (a taco and nachos) through the drive through once. It doesn't matter what time or day you go, there will probably be a line and even if it doesn't look that long, it will probably take a while. They've never gotten my order wrong though and I usually have decent or friendly service. It's the only Taco Bell in the area so I can't really complain. read more

Waiting 40min to an hour in the line and it didn't move. Never got the food. The hanger has set in

This Taco Bell location has been open since late summer and this is the first visit I made. I went to their drive-thru during rush hour and when they were transitioning from breakfast to lunch. Initially, I wanted something from the breakfast menu, however, the cashier said they were out of breakfast items and I ordered something else. When I arrived at the drive-thru window, I was greeted with a smile by a female cashier, she thanked me for being patient and apologized about not having the breakfast item I wanted. The wait was not long I'd say only about 3-5 minutes, and I got my order. I appreciate Taco Bell for placing importance in Customer Service. This female cashier surely had very good customer service skills. She was consistent from the time I arrived and ordered my food until the time my food was delivered to me. Taco Bell was also busy busy busy and no matter how stressed, felt rushed the time was, she made me feel important and acknowledged me. "Please" "Thank you" "We appreciate your business." Surely does goes a long way. read more

Taco Bell - Drive thru menu - Fast Food Near Me - Pullman, Washington

This Taco Bell lies about their hours. They say they're open until 2am on a thursday's and closed at 12am. We waited in the drive thru for 45 minutes and then they told us they were closed. There are so many other alternatives to letting people know you're closed instead of making people wait that long. This is not a good look. read more

I ordered a chalupa with no veggies or sour cream and a bean burrito with no onions. The chalupa was fine but they literally put all the veggies and sour cream from the chalupa into the burrito. Like how dumb can you be.... read more

Taco Bell - Trash - Fast Food Near Me - Pullman, Washington

They take forever to get your order... I ordered a drink. Just a drink. Still took them forever to hand it out. McDonald's across the street does better service than this place. I'm very disappointed read more

i paid for large drinks on the app, since they didn't have large cups they were gonna give me medium cups and still have me pay for larges? and after that they didn't give me one of my drinks that i paid for. very disappointed in this taco bell. read more

Taylor was amazing and so sweet makes my day every time I come in ! Very quick and friendly.

Drive thru is slow. I feel they onky have one cook working at a time. Half the time they get the order wrong. Twice in a row they forgot to give me my drink. Sometimes I get food I didn't order or my order isn't how I ordered. It reminds me of Christmas. Or having sex with a hooker. You never know what you are going to end up with. The booth in the center of the restaurant has a ton of food and trash on it and the floor. An employee was sitting in the next booth. I have a feeling they are waiting for the next shift to start to let someone else clean it. read more

Taco Bell - Fast Food Near Me - Pullman, Washington

As much as we love Taco Bell, Taco Bell simply does not reciprocate. The last three times we've gone to this location for food, we've gotten food poisoning. Terrible stomach pain, headaches, nausea, fatigue, and inevitably, yep, I'm gonna say it, diarrhea. Now I know a lot of you might be thinking "ha ha you dummy, if you don't want the runs then don't get Taco Bell!" but listen... we got Taco Bell a full 24 hours ago and we're STILL feeling the side-effects and there's no end in sight. Potentially avoid this location, they've never gotten an order wrong and the food is definitely what you'd expect, but the agony simply isn't worth it. We're gonna keep hitting them up for those freezes during happy hour, though. read more

This location refuses to accept coupons from a program they willingly and voluntarily participate in. If you use or purchase Entertainment coupons, don't waste your time trying them here. Multiple employees at this Taco Bell have repeatedly refused Entertainment coupons, which cost money and apparently this Taco Bell has opted-in to accept. Even after reporting this to Entertainment and calling 1 month later, they still refuse to accept them and told me I was 'scammed' even though Entertainment has been a reliable discount/coupon service for 55 years. read more

It's Taco Bell... In a town with no Taco Bell. So naturally right now it's slammed most of the time. Though the staff is polite and service is decently quick for the amount of people coming through here. read more

Taco Bell - Drive through!!! - Fast Food Near Me - Pullman, Washington

I don't like the chicken looks like ham not real meat plus the price are kind higher for regular tex-mex food

Sitting in the drive thru lane for almost 20 minutes and still have 2 cars in front of me. I could have gone to a sit down restaurant by now and had food. This is supposed to be fast food! read more

One of the nicest Taco Bell's I have ever been inside. Food was delivered as expected.

Love taco bell, food and people are great. 10/10 never disappoints. The service is fast and sweet and never complain about giving enough sauce packets. Food is wrapped nicely and not just thrown in the bag. read more

You can tell alot about a person by whether they'll remake an order or just remove the lettuce.

1. Account for at least 10 to 15 minutes with the drivethrough. It is deceiving because it's one lane (which wraps behind the back). There will be at least 3 to 4 cars ahead of you if you are just pulling in. 2. Due to the traffic backup, the person at the window may still start taking your order even if you cannot reach the speaker to order. Very annoying when this happens. 3. Items such as beans, tomatoes, etc have been left out of my order with no explanation. I have had problems with the mexican pizza's as well. On numerous visits, they have substituted the flour shell with the standard corn shells (from the crunch wraps) with no warning. 4. Staff is friendly and polite. 5. It is very clean inside and maintained well. read more

They have really stepped it up, I am happy to report! Wait times are down considerably and I haven't had an error on my order in sometime-now. Just your run of the mill taco bell. I will report back should something change my fellow yelpians. read more

As a fast food chain I don't expect much, except I expect the service to be FAST. Unfortunately it is not. The worst Taco Bell I have ever been to. I complain to management a lot but they still haven't fixed this issue read more