Big improvement from last visit when the tables was dirty, food was oon the floor. Now the tables are clean no long wait, friendly staff. They have kiosk now to order your food. I had a good experience. read more

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I wish I could say this was an exaggeration, but it's the exact nightmare that unfolded at Taco Bell on Saturday. I waited 30 minutes for an order that should have taken 5-7 minutes. Thirty. Minutes. While I stood there politely asking what was happening, an employee shouted back at me -- not once, but repeatedly -- like I had personally ruined their whole day. I was stunned, embarrassed, and absolutely furious. This wasn't a moment of stress -- it was outright hostility. People working in customer service should be able to speak to customers without screaming. The lack of basic respect, the refusal to apologize, and the complete disregard for anyone's time felt intentional and abusive. I left hungry and humiliated. I've worked in retail and food service before; I understand things get busy. This was not "busy." This was bad management, bad training, and employees behaving as if customers owed them an apology. If your business tolerates staff who yell at paying customers and make you wait half an hour for a fast-food order, you're doing it wrong. I've reported this to corporate and I'm posting here so others don't waste their time. Management needs to take immediate action -- retrain, replace, or at the very least, apologize to customers who were treated like garbage. Until then, I will not be back, and I urge you to think twice before wasting your time here. Zero stars if Yelp allowed it. read more

Get rid of the Ai drive thru.... I'll never come back here til you do, so annoying to speak to

Good location with ample parking with very friendly service and kept clean. What else could anyone ask for from fast food right. Everyone is aware how their food tastes. Quick cheap bite. read more

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They are so rude. Every time we come we get lettuce on the side because we buy pack and reheat them. Tonight they literally told me they don't do that and that they would never. We get it all the time. They were so rude and refused to give us the lettuce that I paid for. Disgusting people. read more

$10.00 for a Combo #1 Supreme. 3 Tacos with a drink also a Burrito Supreme. Are they kidding. total bill $17.47. Wow Thats it for me read more

Taco Bell is my go to place when I want to get away with my tablet and have a meeting with food. I love the cheap deals they have on the app. I use the app to gain points and grab cheaper meals with a good value. Cashiers are always pleasant. Tables are usually clean. You can sit in multiple places to charge your devices. The drive thru is pretty busy but goes quickly. The manager was honest in her conversation of waiting for a part from a foreign country to fix the other soda machine. She even filled up my drink for me. I appreciated that. read more

Ordered 60$ worth of food in general all of the food was stingy the cheesy roll ups had literally nothing but bread our burritos were burrito supremes and they had nothing but beans and lettuce they forgot a taco and the Ai drove through machine sucked. Nachos bell grande had less in general than the 5$ cheaper loaded nachos. The chalupas were flat and almost inedible. You'd be better off spending your money on the gas station pizza on the corner. read more

Very impressed. Clean, fast service with consistent food. They added kiosks to order and Victor was extremely helpful and it's employees like him that make an experience more enjoyable. read more

Do not enter. Use the drive thru. Attempting to order through the kiosk is a pain and you cannot get assistance. Unless you want as is,Go to the drive through and let them figure it out. I couldn't get what I wanted ‍ read more

Taco Bell - Fast Food Near Me - New Hyde Park, New York

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My go to Taco Bell for years. It looks like every other Taco Bell but the place is always clean in dining area. If customers left it a mess you can bet staff will clean it up shortly. Taste like Taco Bell maybe slightly better than some. What I like about this place ia the staff is cool. If you have an issue they are accommodating. I also something bring my laptop to do work while eating and they never had an issue. read more

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6/29/24 12:07 pm order 52b7cc Maricela, claims she is the manager, insisted I use kiosk, I said I do not want to, she came to kiosk to help me, I said I want the cashier and the manager, she said she was the manager, she claims Taco Bell will be removing cash registers and cashiers so I will have to use kiosk eventually. I told her I do not bieve her and this is BS..I said full word, a customer should not have to get frustrated. THIS is not the 1st time I complained about this location. Usually, I call customer service but too annoyed to wait for Monday at 11 am eastern ttime read more

Just walked out without purchasing anything. Total lack of service. Walked in and stood at the counter for a while before I gave up on waiting for assistance. We then tried the self-help kiosk. It crashed when we placed our order. The kiosk recommended we ask an associate for help, but again no one came to the counter. I work within walking distance but I won't be coming back here. read more

Hate leaving such negative reviews during Covid but come one. Ordered cheese, got chicken. I'm vegetarian Don't order from them. Young kids who don't pay attention. read more

Taco Bell - Chicken quesadilla. I ordered cheese. - Fast Food Near Me - New Hyde Park, New York

Wish I could give a zero star review - that's how badly this location sucks. I was charged extra for extra lettuce and extra spicy ranch and received BARELY ANY on both of my Gordita crunches. Same goes for the rest of my items - was charged extra and didn't receive anything extra and instead, other crap was in my Gordita that I did not request and couldn't eat. This location completely disregards your order notes/ special requests (which they CHARGE you for) and gets orders *completely wrong*. If you are vegetarian do not eat here!! Incompetent, careless employees who do not follow directions and waste your money. Ordered twice from here via Uber Eats and both times they totally screwed up my order. Will never order from this location again. My dinner ended up in the garbage. I highly recommend the Levittown TBell location - they actually follow directions, are consistent and are by far the best location I have ever been to. read more

Well, I stopped here to try their grande breakfast burrito with sausage. I asked for extra egg and tomatoes. Definitely didn't get either and I'm sure I paid the extra for it. To add insult to injury I found a stack of napkins half soaked in some liquid in my bag. It would also be nice if they could have someone that can be understood at the drive through. read more

I ordered 3 Doritos Locos tacos... They sent me something that had no meat it was some pasty looking mess... I took one bite no knowing and vomited all over my desk at work. Never ordering from this location ever again! read more

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Only two requests when I walk into a Taco Bell... It's clean and the team behind the counter is friendly. This place connected both of them. We just just looking for a quick lunching and that's exactly what this was. We walked in to a bright (three window walls) restaurant and the girl behind the counter smiled at us and asked how she could help.... We placed our order and two minutes later we were sitting and eating our meal.. Some Tacos (do I really need to review) and the new crispy taco slider. They make this from a soft tortilla and person folds and grills... Not bad, I had the sriracha chicken which had plenty of tender chicken and was a bit spicy in a nice crunchy shell. They had a few different varieties which I think I'll try on my next visit. Kudos to TB... I have been a fan of this chain since a teen and they have always been looking for was to shake up their menus from time to time... They do a good job and it always seems like I get the extra friendly person behind the counter. read more

Taco Bell - My new crunch wrap slider. - Fast Food Near Me - New Hyde Park, New York

Never go to this location I am convinced they hire any local high school dropout who can't even take a simple order. Lady charged me correctly for everything but gave me 2 out of the 6 things I ordered and than also gave me 3 drinks for no reason read more

Now that Long Island is at Phrase 3, we decided to visit the area because we had a discussion about tacos. As previously stated, I decided to order our meals through the drive thru and boy the line was long. The ordering process was quick. Staff behind the drive thru counters wore the proper PPE. The food hit the spot. So happy that Taco Bell is up and running again so we can accommodate our cravings. read more

If I could give no stars I would. Horrible customer service. Waited inside for 25 min for my food with no one acknowledging me. All the cooks were talking and hanging out in the kitchen. One woman came out eventually and said "126?" (We said we don't have numbers we put our names on the order..) so she just left the bag of food there and never checked on whose it was. After waiting ANOTHER 15 minutes we had to flag someone down and say where is our food??? Eventually she said I think this is yours.. (to the bag that has been sitting there for 15 min). Oh you think? So we've now spent a total of 35 minutes in this place for no reason??? And our food was obviously cold. Rude ASS customer service. GROSS. Never coming back here! read more

Taco Bell - Completely flat with barely anything in it - Fast Food Near Me - New Hyde Park, New York

i love coming to this taco bell. the hispanic women are always so nice. i wish i wasn't too shy to ask for their names. the food is consistently good, and i've never had an issue with my order. read more

Don't normally write reviews for fast food places...but this tbell has got to be one of the best I've been into in a while. Came here on a Saturday early evening. The line moved quickly, the person who took my order was polite and friendly. Got my food FAST and the food was still HOT. My Crunchwrap Supreme was still crunchy, which I honestly feel like I never get anymore. Thanks for doing you, Taco Bell in New Hyde Park. read more

We just stopped here to get a quick bite. They have a new Powerbowl on the menu. I got it with steak and no rice to cut down on the carbs and it was actually really good. The only issue at this place was the soda machine. It was wasn't working and I was getting frustrated because I love a good fountain soda. the gentleman behind the counter was really nice and he filled up a cup from behind the counter so it all ended well. read more

Taco Bell - Mountain Dew Mountain Dew Baja Blast Zero Sugar - Fast Food Near Me - New Hyde Park, New York

Kimanie assistant manager Helped me out tonight I asked for the wrong food and within seconds he gave me the right order without complaint. I'm very picky about the locations I eat at, but Kimanie assistant manager makes me feel comfortable going here read more

A mess food all over floors one table was clean the rest had soda anf food on them.soda area was wet with soda I don't recommend eating in

This is worst ever online order experience for me! I placed this order around 8 pm and arrived store around 8:10 pm to pick up order! WTF, the store employees took 10 mins and could not find my order and took another 15 mins to figure out the reason why could not find my order instead provide any solutions to my order! It's my first online order with this store and probably will be the last! It's totally unacceptable and i paid my order and got charge, but I never received my food and employee did not know how to solve issue and did not even apologized! Be alert, don't ever place online order with this store! They don't know how to handle it! read more

If you want fast food and the right order do not come here! It is anything but fast...walked into the place yesterday morning and there was another gentleman ahead of me and nobody at the front registers. He looked like he was getting annoyed and called out to the people in the back cooking. He yelled out HELLO and stated that he had already been waiting there 5 minutes. His order wasn't even taken. After he put his order in me and my husband put in ours. I ordered a California Crunch Wrap since I saw this came with avocado inside and I am a fan of avocado. My husband ordered an am burrito with bacon. I also ordered a regular iced coffee. We waited around for our order which seemed to be taking a long time. It was about 10:45 a.m when our order was taken. Someone was joking with the guy in front of me saying the mail was going to be late today. I then realized the guy ahead of me was a mailman and he had parked the mail truck right outside. A group of young guys walked in and placed their order. We decided to take a seat and wait for our order since this looked like it would take quite some time. After what seemed like a few minutes the lady behind the register started calling out food orders that belonged to the group of young guys that had walked in after us. Huh! How you figure? My husband looked at me and said maybe breakfast is just not their thing. Maybe they ordered, lunch. At this point I see the mailman grab his order and head to the door. On his way out he looked at me and smiled. He said they take forever! Finally our number for our order was called. I was all excited to try out the Taco Bell breakfast. I have to say our items were very hot and fresh. I bit into what I taught was my California crunch wrap. It was a good crunch wrap just not the one I ordered. It had a lot of bacon in it. I look up at my husband eating his burrito and I noticed his burrito had avocado in it. Was your Burrito supposed to have avocado in it, I asked. He said no and then we realized that our fillings were swapped. It was too late to correct the order and I definitely did not want to wait around here any longer. I ate half of my crunch wrap then switched over to my husbands half burrito. What can you do right? My iced coffee tasted good. It had too much sugar. I know this because I was crunching sugar crystals in my mouth with every gulp. Not sure if this place is shortstaffed or just unorganized but I feel bad for them. I think something needs to be done to save this Taco Bell from going under. I had joked around with my husband saying that drive-through would have been faster, but then I see a previous review stating that her drive-through order took 20 minutes! read more

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I will try and find some sort of goodness within this fiasco called a visit to Taco Hell. Pulling up to the drive thru, it was overwhelming. I cannot remember the last time I needed a laxative, but apparently today was the day. The ordering menu was full of stuff I was never aware of that Taco Bell even offered. I think there was a mini-anxiety attack starting as all I could think was..oh god, please let there be something I remember from the caveman era. Tacos, yes....oh oh...there is the Chalupa. I remember something about the Chalupa bread being tasty (my mind forgot the fact that the only thing good about the Chalupa was the bread). I just knee jerked and said I will have the #6. The voice then said, beef or chicken. Another choice, OMG....ok, chicken, no I mean beef. I did not know what I meant. I finally decided on beef. Then the voice said, what drink...ok...a diet??? What do they serve here. I now know its Pepsi products. So I ordered 2 Chalupas,1 Crispy taco and a drink. This sounded like way too much food. Why is everything in the form of "last supper" type proportions. The lady at the window was nice, handing me my drink and taking the cash. I guess they take the cash so quickly incase the smell of that, I don't know what to call the smell coming out of the drive thru window. But it was weird beyond weird. She then asked if I would like sauces with my meal. The brain area some what remembered that sauce factor, so I said yes, not so spicy please. Next thing I know the bag is out the window and she is wishing me to have a good day. Ok, so she was friendly enough and the process was probably ok, except for the fact that I have not eating at Taco Bell in years. Now I was at the point of no return. Well not really, but I felt committed.First out of the bag the Chalupa. The bread looked the same, it was crispy, really crispy. More like over crispy. I think I remember it being soft yet a bit buttery maybe, maybe I was dreaming, anyway it was take a bite time. At first glance this thing looks like a glorified taco. It is right. Its a taco with the different bread. The bite was stunning. Nothing had any taste. It looked like tomato, lettuce, cheese, beef....sour cream somewhere....but none of it had flavor. I take that back, the beef had flavor. It tasted and looked something like what would be a swirly meatish sauce, if I had to describe it visually.....add a can of potted meat to a can of Kennel Ration and add some I don't know, taco kinda flavoring. As I look around the car, I am asking is anyone around to tell me what the hell this is I am eating. This cannot be what they serve. I added the taco sauce thinking this surely would help it. No...nothing will help it. I almost would rather eat my most hated food in the universe than this taco wrapped in a bad Chalupa shell. Let me also add that whoever made this thing must be mad at the world for working at Taco Bell, because they put the glob of sour cream at the end, so that when you bite into it, the whole thing plops out. I some how made it through the Chalupa, thinking ok, the crispy taco might be better. Did someone seriously slip me some drugs today, or have I totally lost every bit of sense I have accumulated in my lifetime cause this is some irrational behavior on my part. The hand goes in the bag and I find the crispy beef taco. Seriously, they would not put that Kennel Ration beef on the beef taco, would they? Oh yes they would and oh yes I am clearly not using my intelligence appropriately today. I cant even describe this pitiful looking taco. Am I just too old now to understand this is what children of the 80's are eating now and actually seem to be okay with this crap. Was I so young when I ordered Taco Bell back in the day that I don't remember that it was crap then and its still crap now. No, I don't think so. I remember when Taco Bell really cook up the beef and the beans and the cheese tasted like cheese, and the tomatoes and lettuce were freshly chopped....and sour cream did not come out of a container that looked like you should be caulking a bathroom. Those days we did not need Dorito flavored shells because the tacos insides actually tasted pretty good. The reason you need to order a Dare Devil Loaded Griller with Fiery Ghost Pepper is because without the hot as hell, burn your bum winker, this food is basically flavorless and looks like dog food. I think that dog food probably has more flavor. I would presume that the bad happened earlier today when I made the poor decision to turn right at the border, but something tells me that the worst is yet to come. I have plenty of Soft Charmin and Baby Wipes standing by for the what could probably be best described as Nuclear Warfare meets the King of Porcelain. All I can hope for is that the gaseous wafts of Kennel Ration Chalupa meet bad Taco do not somehow suffocate my loving mate. read more

Taco Bell - $1 Dare Devil sounds like it will come screaming at you later. The triple threat, means 1 of 3 sends you to club porcelain. - Fast Food Near Me - New Hyde Park, New York

I have to say that the people manning the drive thru around lunch time are perhaps the nicest people ever to work in a fast food place ever. They are incredible and never messed up my order- I like to go here as it is real close to my job and there is never a huge line at the drive thru. read more

It's unbelievable how much that they try to disguise a taco when there is nothing on it !! There is a tiny strip of lettuce two tiny specs of tomato two kernels of cheese and a small strip of dog food meat flattened out into a shell of taco. It's a joke ! It's an insult and it's a crime. Why are ppl. Paying for this service??? I did, but I won't do it again. Wow. They need to change the name from Taco Bell to empty shells. read more

I ordered and waited 20 minutes for my order...... Employees didn't do anything I asked a few times nicely and waited patiently DO NOT order Pizza Hut from here you will be waiting read more

Whenever I come in here its pretty empty. Which is a great thing. No silly line to deal with. The food tastes like taco bell and is usually fresh. I've never had something and questioned how long ago did they concoct this. The workers aren't particularly nice but they aren't horrible. Nice enough. It's usually well kept. Not a whole bunch of garbage lying around. It's a pretty decent place as far as taco bells go. I've never ordered anything from the pizza hut menu so I don't know about that side. read more

Have yet to go inside since the renovation, but I stopped at the drive thru to try a doritos taco (and get my fave cheesy fiesta potatoes) Nothing to complain about! read more

This is a piss poor excuse for a fast food restaurant. It's a shame that this is the closest Taco Bell to me. Also a shame that my kid likes the Pizza Hut pizzas. The service has always been on the slow side but the last time I went it took almost 40 minutes from the time I ordered to the time I got my food. I reached out to corporate and they said they would address the issue Went back last night and the service was even worse. They had a newbie handling the late night rush, the dining area was an absolute mess, garbage everywhere. The drink station was soaked with soda and a total mess I can look past that but when I'm standing there for 30 minutes askingnwhere my food is I start to get upset. The staff doesn't care that people are left waiting around. They make the tacos. But fail to make the pizza. So while your tacos sit there getting cold they start on the pizza. No organization. They operate at two speeds, slow and stop. I asked where my pizza was and they were like "I'm making he breadsticks.....but you can have your tacos now..." as she pushes the bag to me....I had to remind her that my order was To go so it didn't make a difference if the tacos were ready. The staff ignores you and looks at you like you are an idiot. I get that working in a fast food joint is not the easiest job in the world...but come on... DO NOT WASTE YOUR TIME GOING HERE....go to the Taco Bell on old country road instead. They know how to run a restaurant. This place is in need of a management overhaul...the owner of this location should be absoluktey ashamed of themselves... such a disgrace. Shut this place down! read more

Taco Bell - Fast Food Near Me - New Hyde Park, New York

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Plain and simple.. if this wasn't the only Taco Bell around in the 10 square mile I'd never go back.. Every time I go I hope that something would change.. but it's always the same story. Place order.. they screw it up.. this time you go inside and tell them they screwed up and they sit there and argue who is going to remake it... then they remake it and it still messed up... how hard is to make a crunchy hard taco supreme? How the hell do you leave out the tomatoes and sour cream? How hard is it to make a nacho without sour cream? Just leave out the sour cream.. If I was the owner I would check on the staff. read more

Almost 15 people in the dining room and no one was helped for an excessive amount of time. On top of that, the music was off so everyone sat around awkwardly waiting to find out what happened to their kiosk orders. read more

Be careful!!! Ordered a soft taco earlier and just realized the taco is moldy and almost finished it... feeling sick!GROSS!!!! read more

Taco Bell - Fast Food Near Me - New Hyde Park, New York

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Did a online order and checked it. That means the order should be ready. BUT NO, you have to wait for cashier for ten minutes, will come and gave you the receipt wait another ten minutes and get your order WRONG. order a veggie bowl and got something with meat or chicken cant even go back to replace the order. NOT RECOMMENDED. read more

It's a nice and cheap place to go have a quick bit for lunch or dinner. The place is good, nice and clean. Friendly staff and very helpful. Been coming here for about 8 years, and they just renovated the place a few years back, and looks better now. It's a great place to go with friends and family and of all ages. I don't any reason why anyone wouldn't go there. Got nothing much to saY about Taco Bell. read more