Listen here fans. This place scares me. Im scared. I waited in the drive thru so patiently like a good boy and when I got up to the speaker some robot lady was talking to me. I don't know who it was but she definitely was being nosy. I kept trying to ask her name but she just kept saying "what can I get for you?". God forbid an old man wants to make friends. My wife kept yelling at me telling me to order. I was not sure I ordered right. I tried to order some quesadillas and the lady kept asking me questions. I don't have the answers. I'm just here for a quick quesadilla before I get recognized and it goes viral that my guilty pleasure is Taco Bell. Im only telling you guys this because I love yelp and Taco Bell. Anyways I had a fun time and the place is new and fun to go to with a fresh vibe inside but that lady in the drive thru needs some manners. I found out later her name was AI. What a weird name. #nameyourkidsbetter #AI? read more

This store is difficult to order a simple Meal from lol. After sitting in the drive-thru line for 10 mins (which was fine I was willing to wait) I finally get to order my food and I asked for 2 cheesy Gordita crunches with extra spicy ranch sauce on them, and some mild sauce on the side. Pretty simple. I pay, get my food, drive off, open my bag and I received 1 chicken Chalupa and a few mild sauces. I pull back around waited again for 5 min, get to the cashier let her know there was a mistake, and I gave her the Chalupa back. She gives me a new bag and got what I ordered but no actual ranch sauce on either of them at all, never mind the extra part, which they charge like 60 cents for that. No napkins the second time around or any mild sauce at all. I'm pretty done with Taco Bell at this point. read more

Ordered crunch wrap supreme and a chicken quesadilla on drive-thru The chicken quesadilla was mostly two pieces of tortilla..where was the chicken or the cheese??? The crunch wrap supreme was satisfactory but the chicken quesadilla was a letdown read more

Actually the best Taco Bell food that we have had in a long time. Inside looked clean and so did the restrooms. As far as Taco Bell's go I would definitely go back. read more

horrible, just horrible, i waited one WHOLE hour for 1 SMALL nacho fry, and even the first time i came in there they were taking ENTIRELY too long, everyone is in the back cooking and nobody is ever at the register to help their costumers, completely disgraceful! read more

the order was completely wrong, we had the wrong meals given and every part of what we got was wrong. very disappointed

Went here at 10:30 pm after a long day of work, not thinking that they would be open because of COVID-19. Went anyway and went through the drive thru. Let me just say, the guy who was running the orders was THE MOST POLITE employee I've ever encountered at a Taco Bell. When I got to the window, he was very sanitary with taking the money and handing me my food. I was so pleased with the service here. Food was hot and fresh! Definitely will be returning to this location! Taco Bell - all of your locations should have employees like this young man and run operations the same! My new favorite Taco Bell! read more

Numb to drinks? Apparently. Consistently. Not the driver's fault. Otherwise great timing and quicker than most.

Ordered my food and when I got to the window the cashier was really rude to me for no reason. It's so uncalled for.

So good amazing definitely recommend if you're in a rush and you like Mexican food and stuff I love it I go there with my friends a lot and we always get the same thing definitely recommend go to Taco Bell read more

This location is really fantastic! I had a super difficult order & called ahead for my grub hub delivery to make a change in request & they assisted and were on top of it! Everything came out perfect! I was expecting them to forget or leave something out but, it was all so delicious! I never ate fast food so fast! I really enjoy the ways you can make Taco Bell Vegan!!! So yummy!!! Thank you kind lady who answered the phone! read more

Terrible service. The staff I dealt with was clueless. Ended up leaving without my food. I placed an order on the app. I was told they didn't receive it via the app but sometimes it takes 5-10 minutes. I was told to leave the drive-thru and re-enter. I was asked for the address of the Taco Bell I placed the order at five times by three different employees. Two of the employees didn't know the address of the store they worked in. Finally I was told that they still didn't have my order and 8 Highway 35 N is the Ocean store. They said I was at the wrong location, but I wasn't. The staff was not helpful, knowledgeable, or accommodating. I have never had an issue like this at any other Taco Bell location I have visited. I will never revisit this location after dealing with this today. read more

Can't get an order right for anything!!! Even when you try and go back to fix the mistakes, it's still messed up yet they claim it's right. I'll drive the extra miles to the one in ocean that is always on top of their stuff. read more

Haven't been inside this location, just drive-thru. Food was fine, tacos weren't messy like a lot of other locations make them. Order was 100% correct, can't ask for much more than that from a T. Bell. read more

No complaints. Typical taco bell. Great service. Open late. Very clean. read more

Taco Bell - New smothered burrito with shredded chicken - Fast Food Near Me - Neptune, New Jersey

I love this location and they are really nice but if they don't stop smashing the taco shells I'm going to scream. The only thing holding the tacos together is the sour cream so I definitely recommend the taco supreme. read more

I eat fast food maybe once every few months. Every once in a blue moon I must have Taco Bell. I went today and waited a really long time at the drive thru. At the window I saw a huge order handed to a customer. I was given an order of cinnamon twists to apologize for the wait. That was a nice touch. I am really writing about fast food to mention the employees. These young people are the most pleasant, respectful, professional, and helpful I've seen in a long time. Every single time and every single employee I have met has behaved in this manner. I once tried to offer a tip and the young man declined saying he could not take it. Taco Bell Neptune and their employees should be commended for their fine customer service! read more

Great friendly service, very clean you could lick the floor type of clean(metaphorically,not literally), if you catch my drift. Very well lit. Great place to grab the 4th meal and post walk of shame brunches. Oh and of course, super cheap. Must try the cherry lime drink, real good! Simplemente Cinco estrellas! read more

Great service - friendly staff. When we ordered the 5 layer burrito meal with two tacos and asked for 2 taco supremes instead, they were accommodating and pleasant. It cost 40 cents more per taco but was worth it to get what we wanted. Again, nice and efficient staff and clean place too. Have stopped here a few times when visiting OG and never been disappointed. read more

In the parking lot right now after waiting 40 minutes for an order THAT THEY DIDN'T EVEN GET RIGHT but 40 minutes for a few tacos was enough time wasted on this place. The manager was great. He tried hard, but one of the girls on the line couldn't keep her mouth closed, talking trash about me and my husband's order after we had waited over 30 minutes for our food. Horrid service. Horrid. Gross. I haven't been there in a few years and I certainly won't be back. 6/12/16 11:50pm...we got there at 10:50pm. read more

This is the best Taco Bell in the area & the employees go above and beyond. We eat here far too often.

Taco bell is my go to spot for when I wanna pig out and eat with no care in the world. But this particular location always seems to ruin my cheat meal experience, either the service is below par or they forget something in my order. Prefer the Eatontown one much more. read more

Stole my change from an order. Handed the kid $20.65 because my order was $10.65 - He put it in as exact never gave me my change. Then when I went inside he said you gave me a $10 - liar.. whatever read more

Worst service ever . Staff is rude and clueless . Waited for my food 40 minutes and they gave it to the wrong person with out checking the receipt. Would never recommend this place to anyone. Miserable place! read more

creamed my pants off!!! holy ravioli did I shootle my tootle when I bit into that juicy crunchy meat cave! BOI O BOI dat juice mmmmmmmmmhhhmmmmmmmmmmm would shove it in again 10/10 BABY!!!! read more