Nothing crazy. Just your average Taco Bell. Nothing crazy. Food is still okay if you're looking to get a quick bite.

OH gosh 2 hrs after EATING at Taco Bell I got SO SICK IT WAS FOOD POISONING I no it was for sure when I went to hospital I thought they were going to keep me there ......never again read more

mfs said we closed when the door open and the sign on. i just want my mf nuggets. it says open til 3

Somehow, this place got shut down for a complete remodel and they came back with the slowest, worst service Taco Bell has ever had. My food was supposed to be ready by 6:37pm, per the app. They finally said my food was ready after 7pm. When I went up to the counter to grab my food, the man told me straight to my face that it wasn't ready, and that they just mark it as ready on the timer so that they don't get in trouble for being slow. I couldn't believe he admitted that to me. I ended up waiting about an hour for 6 items through the mobile order pickup. This really changes what a remodel means to me. Awful, terrible service. read more

This location went through a remodel and has now reopened. The inside looks refreshed and clean. It was super busy on a Sunday afternoon, and I am guessing they lost some of their employees from the long closure, as there were help wanted signs posted, and you could feel it in the service. My review is not about the food, hello, it is taco bell, and the food is fast-food good, and lots of vegetarian/vegan options, unlike the other Mexican restaurants in this town that have none. My issue is with Taco bell as a whole and their ordering system. They promote their mobile app heavily, giving out specials only found on the app, however that is where the good ends and the nightmare begins. The only time you should use the mobile app is if picking up at the drive-thru, as ALL drive-thru orders are prioritized over all the other order types at TB. Even so, they don't start making your food until your confirm your order with the drive-thru attendant or now A.I., just to note. NEVER, ever, use the mobile app for in-store pickup. If you order inside, ALWAYS use either the kiosk or counter over the mobile app ordering. Kiosk/counter is prioritized over mobile pickup. If it is busy, the mobile orders get pushed to last, and I have waited 40 minutes (ridiculous) and watched all the kiosk orders placed after me, leave within 10 minutes. If it is not so busy, I think they do a 3/1 pull, three kiosk orders for every one mobile. The TB front guy confirmed to an angry mobile customer, "this is how the TB system works, and we can't do anything about it." The app is basically useless, made obsolete by Taco Bell itself, so never use it for pickup inside, unless you like long waits. read more

Not so happy with taco bell in Lompoc, CA. There have been multiple occasions where they mess up my order not the first time this happens. The employee/workers are always with attitude and just rude, and i'm pretty sure it's not the first time it happens to anyone. I had order a Cantina Bowl. A Cantina Bowl has Rice, Beans, Chicken, lettuce, purple cabbage, avocado ranch salsa, pico de gallo, sour cream, guacamole, and cheese. I went through drive-thru and order the cantina bowl with NO BEANS, NO PURPLE CABBAGE, with EXTRA RICE AND ADD CHIPOTLE SAUCE. I got home and got a cantina bowl with just EXTRA RICE, CHIPOTLE SAUCE AVOCADO RANCH SAUCE and CHICKEN. It did not have the other ingredients in my bowl. read more

Taco Bell - what I open when I got home. - Fast Food Near Me - Lompoc, California

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Service was absolutely ABYSMAL. Ordered 5 nuggets online and for some reason the app wouldn't give me an option for spicy ranch so I chose Bell Sauce as a place holder and was going to explain to the drive thru intercom that I actually wanted spicy ranch but SHOCKER!, the intercom is AI now so i had to wait for the window. The blonde white woman that answered the window told me I'd have to pay for the ranch. When I explained my circumstances and that I just wanted to exchange it, she told me with attitude "I can't control what the app does", "she can't take it back", and "ugh do you want to see a manager?!" I said yes, she slammed the window and proceeded to talk negatively about me waving her arms around and was loud enough for me to hear it! INSANELY UNPROFESSIONAL LETS ALONE UNCOMFORTABLE. Like GOD FORBID you give me the correct sauce I want. She opened the window, gave me the sauce and took the other one back, rolled her eyes and wouldn't even hear me out when I was explaining that she was being rude to me and that I could hear her. She just closed the window on my face. If yall don't like your job, GET A NEW ONE. Don't take it out on innocent customers! Yall don't get paid enough to do all that. -5/5 stars. read more

Please stop this. As many "customizable oprions" that are available on the kiosk there are still some items and options that are blatantly unavailable (double decker taco, the option to "grill" an item, and others). Also, let us talk to people and order food, not stare at another screen and learn a new system. Also, the kiosks have no option for cash or to receive a paper receipt. read more

Taco Bell - "Please Order from the Kiosk" - Fast Food Near Me - Lompoc, California

While I type this I'm waiting for my food I've been here for 20 minutes at the window this is INSANSE IS THIS EVEN REAL???these people Need to speed it up everyone this happens I will continue to write my honest review there's nobody on the lobby no reason for my food to be this late I'm very upset and unsatisfied I've been late to work numerous of times bc I'm stuck between cars in the drive thru owners plz give me an apology at least I can't deal with this neither can anyone else read more

Terrible service, and Bad Attitude!! they give me a wrong Order and Never apologized for their mistake!!

Chris was absolutely the best! he was personable and very tentative in everything we needed before we even knew we needed it. Everything was perfect in our order. highly recommend! read more

Absolutely the worst customer service in the fast food industry this Taco Bell is completely and totally terrible you will wait for 40 minutes for your order if you order inside because all they care about is to drive through and mobile orders inside orders lobby orders or ignored and you were looked at with the stain they care nothing about you not only do you have to punch up your own order and be your own customer service then they make you wait 30 minutes or more for your order this store is completely garbage and we need to go to city council meeting to remove it from our town and our city it's stupid you're paying high prices for fast food when it's not fast food read more

I ordered a few things, one those being the chicken quesadilla. They didn't give me that, and I left the drive through without checking. Disapointed. read more

Seeing the reviews with low stars and complaints is mind boggling to me. I have been getting food from here for 20+ years. As a family of five with picky kids all the way down to just me ordering solo. These people and this place is AAA+++. I NEVER check the bag. It's always right and never missing anything. The drive through is so fast even with a long line. Super clean inside. Everyone has been friendly over the years. It's the best Taco Bell in all of the land. I'm grateful. read more

Look - it's Taco Bell so the rating is in that context. Is the food great? It's Taco Bell. Is it "real" Mexican food? No, it's Taco Bell. But the service is fast, the staff is friendly, and the food is fine. Going through the drive-through is quite pleasant compared to a lot of places. Haven't been inside, but the folks working the drive through are really nice and efficient. read more

I love Taco Bell tacos & nachos! But every other time I go through the drive through, there is an item missing from the bag. So frustrating-Missing one of three items should not happen! The staff is always friendly but someone should be verifying the order before it's handed to the customer. read more

Coming from Colorado, but originally being from CA, this is a good Taco Bell. Everything is exactly as you expect and ordered. Portion sizes are reasonable and food is freshly prepared. Nor was I charged extra for green sauce, on my burrito, like in Colorado. You will get exactly what you expect at this location. read more

I am so bothered i ordered 3 5 layers burritos, a crunch wrap and two hard shell tacos through a drive thur. I didn't bother checking because I had trusted them with the order. I check only got 1 crunch wrap and two hard shell tacos.. I called and they told me that I can go back anytime to pick up the rest of the food later I returned and they told me no. read more

No complaints. Just an average Taco Bell. Decent food. Decent workers. Decent lobby. Thank you, tacos.

Honestly, I don't normally waste my time reviewing franchise or retail places but this experience was just awful. After a long day of exploring the coast of Cali and driving, we decided (mistakenly) to stop in Lompoc. We swung by this Taco Bell before heading to our hotel for the night. Customer service was severely lacking and we had to repeat our order more than a few times as if the guy wasn't even listening. The servings were abysmally small and the amount of meat was so little compared to the other Taco Bells that we typically go to. There was a small splatter of cheese on the nachos we ordered and a few sad pieces of beef and then mostly beans. If you ever find yourself in Lompoc, which I sincerely hope you don't, please don't go here. read more

I love me some Taco Bell, but not when you get this and you don't ask for extra beans. Then if you complain, they say, where everyone in the place can hear, that "I will never serve her again, she always complains". My family NEVER goes into the Taco Bell, except an occasional Sunday lunch every year. Otherwise only through the drive through. Pamela W. General Manager was VERY unprofessional. I'll gladly drive to Buellton for mine. Adele Costa is a great Manager. I can't believe how down hill this went. read more

If I could give 0 stats tonight, I would. I know you get what you pay for but I did not think I would get 4 strands of hair in my dinner. 3 strands were in one single taco and another strand in another taco. That is absolutely disgusting. This is a review for the lompoc location. So whoever has long hair working at 10 pm needs to wear a hair net or cut it off, because that's completely unacceptable, even for Taco Bell. read more

i don't know who was having a bad day, but i know when i came through i wished everyone the best day, as i always do. food service workers deserve as much respect as you'd treat your nana. i come home and almost all my food is like this. i opened the crunchy tacos to some weird sweet smelling sauce on it; and honestly if the employees are this upset, something must be happening behind doors we aren't understanding as customers. i am pretty frustrated about my food but in all honesty i hope their day gets better and they find a better job that makes them happy. read more

Taco Bell - crushed taco with honey - Fast Food Near Me - Lompoc, California

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The service sucks! we were there and always have issues, so we use the pad to order, even with that they got it wrong! And all 3 people that were in the drive through,(I was in the store), came into the store because their order was wrong, or missing something....the employees are too busy talking and joking around to actually do their job! 1 lady who wanted to order waited more than 10 min....no one helped her, she finally left! I counted at LEAST 6 employees, only 3 in line for drive thru, in the store us and 2 others that came from the drive thru and customers had to hail to get some help, and sometimes that didn't even work! This is the ONLY Taco Bell in Town, and has gone downhill! I would have given minus 5 starts if it would let me! read more

Every single time we go to the drive-thru, this Taco Bell never fails to get our order wrong. We always get incomplete orders. One time, we missed an entire order! The worst Taco Bell ever! Hire workers who care for customers to get orders correct!!! read more

Ordered a chalupa and it came with no meat. Only thing I asked to be removed was the sour cream. The disrespect. read more

I have never had a problem with this Taco Bell. Usually you will go to one that will mess up your order and have rude employees but this one is top notch. They are friendly, and have never messed up my order once, and it's also very fast to go through the line. 10/10 would go again. read more

Chulapa was great but that was the worst case of the shits I ever had. Thought I was dying.

The food is pretty good, it's just this one front counter cashier I had a problem with since the customer service was severely lacking. I understand that it's an evening shift at a fast food place, anyone would wanna go home since they'd want to get the shift over with. It's completely understandable if you had a bad day. It's also understandable that you can't force a smile on your face behind a mask every time you serve a customer or take their order. You're a human working at a job, not a robot serving people food. My issue was when the cashier kept rolling his eyes and condescendingly repeated my order to me like I was stupid. He did the same thing with a few customers too. They asked him what sort of quesadillas they have and he said that they have steak, chicken, and cheese, then told them to look on the menu instead then to tell him what they want to order because the menu was right in front of them. Otherwise, I hope the guy's night gets better because he looked really pissed about something. But I just hated how rude he was when taking my order. read more

OMFG I understand y'all underpaid but this ain't fast food no more. It felt like the staff drove to Mexico to get the food. They got my order wrong and others too. There's a whole crew laughing in the back but take so long and my tacos FELL APART. It was ok 0.5/5 read more

I know this is a fast food place so expectations are not high but come on at least put the right portion of food in your item. The Taco Bell in Santa Maria Near sizzling goji is so much better.... This is why I hardly ever go to Taco Bell in Lompoc. They used to take forever in the drive-through and even though I didn't go in the drive-through this time, it looks like that problem is fixed, but it's most likely due to them slamming out quick low quality made food read more

Taco Bell - An empty stacker. Only thing being stacked here is air - Fast Food Near Me - Lompoc, California

Eat here 2 to 3 times a month. Dozens of Mexican food restaurants in that area. This occasion, I ordered chicken bowl no cheese, and 2 tacos no cheese. Been burned several times here. Bowl no cheese, tacos cheese. Check always before I go home. Back through the drive thru to get order right. When I get home(couldn't screw it up 2 times) cheese on the new tacos. To quote DMX, "if its f**k me, then you know it's, "f**k you too." Never expect your order to be correct here. 4 trashed tacos. read more

My whole experience was racist and discriminative and the fact that neither the GM nor owner has reached out !!!!!! We were on the AIDS Lifecyle back in June we rode through Lompoc on June 8 . I had decided that we would rent a hotel for the night at the motel 6 after a long day on the ride we were famished ,I went to the website and noticed the Taco Bell lobby didn't close until 10 pm so we walked across the street at 9:15 to get some tacos . As we approached a young lady was posting a sign saying lobby is closed we asked if we could order quickly she said no so we went to Albertsons and bought 38 worth of food just to throw away left overs in am since we were on the ride . On our way back to hotel we see two guys coming out with bags of food I then asked why did they get to buy food and not us ! They responded they were related to the manager and she made an exception since they too were on the lifecyle ! I was appalled and called first thing in the morning for the next 5 days with no response finally I called corporate and it is now August and I still haven't heard anything !!!! So if you are not related you may not get fed !!!!! And if you aren't white ( like the manager and the two guys who did get food ) they will turn you away quickly and apparently my business means nothing since I haven't got a response !!!!!!!!!!!!!!!!! A big fat keep your Monday and you best believe I will tell all my friends on the ride the way we were treated this year so next year when all 2100 of us ride through your town maybe your treatment will directly affect how many of us buy from you ! read more

The food here is pretty good but the employees are super slow and always look upset. Wish I could give it 0 stars. Also since when did Taco Bell become a homeless shelter. I always see them walk in here and buy a $00.10 side of onions and then stay here for 18 hours. read more

I know it's Taco Bell and I shouldn't expect much but seriously my whole order was wrong and frozen cold. What are they even doing open if they don't even try to make something slightly edible??? read more

Food about average - I like it - it's o.k. Tortillas seem to be on the "rubbery side" but a tasty snack while waiting out the bus. Ambience -- why did you guys change the music feed ? I used to enjoy it but now it's the same crap they play at the Habit and In-Shape. Please think about changing it back. Also, you seem to have an adequate number of crew members - so please open that second register during busier times. Wi-fi has been a little better of late - would appreciate a reliable connection. PS - what's the reason for the guys needing a code to use the restroom but the ladies room has none ? Weird read more

This place just doesn't have a good vibe! The place is surrounded by suspect people sleeping in the bushes/bus stop. They have locks on the restrooms, which reminds me of a Taco Bell in seedy areas (however, this one isn't in a seedy area.) The food is, well....not Mexican food. It gets the job done if you are hungry. The $5 box is a great deal! The dining room is nice, but needs to be cleaned a little better. Overall, I will go back because the food is cheap. read more

The worst! Ordered "vegetarian" meals to go get all the way home bite in and low and behold beef/swine whatever. Waste of time money. Use to be one of my fav spots now never again. read more

Drive thru is easy and workers are super friendly and the food is pretty good for what it is. Plenty of parking as well and a good alternative when the legit taco spots are closed. read more

I have no idea what is with Taco Bell in the area but every time I come here it take so long to get your food but they have numerous amounts of people working? I'm not sure what really goes on in the line there's 3 to 4 people working in those at the front and it still takes a while to get meals prepared. No one is rude however they are friendly with their service but when their done talking to you they run to each other and started chitchatting. However they do have options that we all love and the cheap prices sometimes you just got to put up with the wait. read more