meh.. food was hot atleast. staff was kind also ambiance.. no just no. (food es unpocoito bien) read more

Absolute worst! 40 minute wait in the drive thru! Soggy wet tacos! $28 for a meal I mostly had to throw away! Rude drive thru staff! I hope Taco Bell goes out of business! read more

I don't review many fast food restaurants but this is likely the slowest Taco Bell I've ever been to! Food was a little out of the norm but not bad. read more

I am not hater first of all... Respect people working fast food industry, but this place is trash... Probably the worst Taco Bell in WA state, hands down. unfortunately it is the only food open late in the Factoria area...I always, to my fault give them another chance....The service and staff is always changing and getting worse and worse. They seem to always get the order wrong or miss an Item somehow, magically...even worse they look at you crazy when you waste your time coming back in trying to get what you ordered. They take your receipt....so there are no receipts for their shortcoming on a basic entry level job... C'mon broooo/girlll you have one job.... Smh get your act together... Sorry if this is the only place you can get hired at... Drop the ego... Do better...A monkey can do your job without the smug attitude, as if the inventory is coming from your personal pocket... Side note shoutout employee, Extra! he is the best employee they ever had. read more

Taco Bell - cantina chicken burrito - Fast Food Near Me - Bellevue, Washington

Worst Taco Bell I've been to. Food is mediocre, service sucks. But the worst part is how LONG it takes. This is the slowest Taco Bell ever. Sitting in the drive thru line for an eternity. read more

The packaging is super cute. Somebody took their time to package my cute two little mini taco salads and two Dorito Locos tacos, but you know what they forgot to do is actually read the directions where I asked for utensils and my old sauce so I don't have those two things so for customer service wise I've got to give them one star for the food. I'm gonna give them four stars for the Uber driver he gets four stars too, but they also forgot to include my ice water. I requested so good food bad because they didn't take the time to read the order. Some forks and mild sauce would've been great especially water to rinse it down but what I did get tasted good. read more

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I hate how all the franchise's in the area bump up their prices compared to what corporate suggests it as. With that said, this location is the one that attempts to wring less money from you than the other locations. I got two of their luxe boxes and I swear the portions are smaller. The burritos were smaller in length than my hand. When going through drive through or ordering online be sure to ask for sauce separately. I added hot sauce to my order, assumed them fulfilled it but when I got home they missed that part. I wish drive through orders would come with a bag. I hate how they hand each food item to you separately without a way to carry them. It makes it so awkward to carry from the car back home. read more

I cannot believe what I just experienced. I opened my bag and there was a snail shell sitting on it and not just any shell. It cracked open and out came a literal slug, just squirming its way toward my lunch like it paid for it. I didn't realize I was dining at a wildlife sanctuary. What's next? Frogs in the fountain drinks? But honestly, the worst part wasn't even the unexpected escargot it was the one worker. I don't know his name (he never has a name tag, probably on purpose), but he's always posted up like customer service personally offended him. I think he's Hispanic, and I definitely heard him mutter "puta madre" under his breath while handing me my order, like I wouldn't understand. Surprise I do. And calling me a bitch because your job makes you miserable? That's on you. Then he charged me $80 for food I didn't even order. When I pointed it out, he had the nerve to say, "Then don't order so much next time." Are you kidding me? I don't even eat half the food they threw in that bag. I only eat one type of meat. So why would I suddenly decide to order a sampler platter of regret? And to top it off he called me broke. Out loud. In front of other customers. Because I had the audacity to question why I was being charged for food I never asked for. If you think scamming people and insulting them is a personality, you're just embarrassing yourself. You work here, not own it. Calm down. Only reason this place gets one star is because of someone named Extra and they're the only person who acts like they belong in customer service. If they ever quit, I'm never stepping foot back in this disease vector of a restaurant again. I'd rather kiss the damn slug. read more

Taco Bell - Fast Food Near Me - Bellevue, Washington

Currently in the drive thru which I have been in for the last 37 minutes with no way to pull forward and leave or back out. Literally like 5 cars in front of me......It's called FAST food...not even a trashy diner takes this long read more

Every time I have gone I've either had to wait forever for my order, my order is completely wrong, or the food is nasty. It's cold, stale, or old and sloppy. read more

If you're on a time crunch and trying to grab lunch during work from this Taco Bell. Think of somewhere else. I mobile ordered my food and had to wait for 30 minutes if not more after arriving and telling the workers multiple times to check on my order. read more

Drive thru took 40 MINUTES!! And after all that they got my order wrong. They won't let mobile orders go in the lobby. Makes no sense. What's the point in using the app if I have to wait in the drive thru. Plus they let their friends inside the lobby but made everyone else go outside. Very confusing when there's 6+ people happily sitting and eating in the lobby and ordering food and having fun and the rest of us have to wait in line for almost an hour. Wtf is going on here. read more

Have a DoorDash order. I've been waiting here for 40 minutes. Employees super rude. The one guys is refusing to make the order. Awful..... And a giant cockroach crawled through the dining room.. read more

This lady was being so disrespectful and mean and she at the window we were just ordering food and she didn't want to do her job. She does this every time! Worst server ever. Ruined my vibe. read more

Not accommodating in the slightest to even minor dietary requests, and gave us regular Baja Blast instead of zero. Also at the window the manager didn't even say a word to us. This Taco Bell is always a let down but man was this experience the worrrrst. Anyways, shoutout Ballard Taco Bell - which is always accommodating, fast, and friendly. We will never cheat on you again. read more

We stop in here every once in a while on our way home and we love that Taco Bell has their decades menu, it's a fun way to bring back a little nostalgia from when we were younger. The food is always fresh and hot. The restaurant is always very clean! read more

Taco Bell - New stuff... - Fast Food Near Me - Bellevue, Washington

Genuinely waited 3 hours and got a supreme crunch wrap without ground beef plus a homeless guy sitting at the drive through while the cashier hit a customers pen read more

We stopped here during our travels and it is one of the few joints that fills their burritos, crunch wraps, and tacos well. Since we are vegetarian, the filling is important to us, not only to ensure that we get full but for the flavor, and this location didn't disappoint. The service was somewhat slower than I would have expected, but I will happily wait just a bit longer if I can ensure that my meal will be filled well. The next time I'm in town, I'll be back! read more

This Taco Bell location in the Newcastle/Factoria area is a bit of a pain to get to. You have to either snake through neighboring businesses or take a back road. Parking up front during lunch was slammed, so I parked further back by the business complex. The drive-thru looked busy too, which seems normal for this area. Once inside, the store was clean, modern, and had a fresh look. I had no complaints there. I used the app and scored some good deals, which added value to the visit. But what totally killed the vibe for me was an employee spraying and wiping down the windows right next to where I was eating. The chemical smell was strong and made my lunch way less enjoyable. Efficient: No First-Time Friendliness: No Would I Return: No JY review read more

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I ordered a Nachos BellGrande via the drive thru with some modifications. it was made wrong in multiple ways. the 1st was there was no nachos. I won't get into the other 3 things wrong with it. anyhow I went inside to get it remade. they gave me mean looks. and acted like it was a major in convenience. the 2nd made Nachos BellGrande was also wrong. but 95% ok. I asked for a side of the missing ingredient and got told I wrong because they claimed i asked for it to not be in the Nachos BellGrande. well now I no longer have my receipt because they took it so we are arguing over a side of beans. I'm not trying to scam my way into a side of beans but ok. I write this review after many many many times of THIS taco bell getting my order wrong. why do I keep coming back. well sometimes you'll get that gem of a person who works their that makes it worthwhile. friendly and staff gets the order right. but from now on I will not be going to this location I'd rather drive to Kent taco bell who ALWAYS GETS THE ORDER CORRECT. are super friendly. and the tortillas are never stale. UNLIKE FACTORIA TACO BELL. renton taco bell is also great. (they did end up giving me my side of beans. so thanks for that) read more

Every time I go here late at night it's always good. Nice chill guy at the drive thru. Food taste and texture on point. read more

Taco Bell - Fast Food Near Me - Bellevue, Washington

I used to hate Taco Bell but I decided to give it a try and these tacos are ADDICTIVE

They got my order wrong after I specified what I wanted. The person confirmed it as well but still got it wrong.

Wait 10 minutes in the drive thru at the window BY YOURSELF and they forget your order. I wasted more in gas than 3 tacos waiting for my order. read more

Very disrespectful workers, disruptive teens were at this Taco Bell hours before we arrived and they refused to take our orders inside because of others actions, seems very unfair because we weren't involved but since we are teens we were apparently involved, made us go though the drive through mutiple times just to get some food, would not recommend. Not surprised that this Taco Bell had a low review! read more

Terrible experience at this location!!!!!! Never have had this before! Gave us oily quesadillas that we didn't order and messed up our entire order! Will never come here again! Also there were homeless people all over the inside and the outside of the building!! read more

I placed an online order at 9:00pm and still managed to have to wait at the window for me order for quite literally at least 40 minutes. I actually don't understand how it's possible for it to take that long especially when my order was placed in advance online. I saw several people getting their orders quickly inside so not sure if the workers just forgot there was a drive thru or what, but it's not like I could flag anyone down to attempt to ask what was going on because everyone refused to even look in the direction of the drive thru. On top of all this, when I received my order the worker somehow managed to forget to give me my drink and I had to remind her I even got one. Mind you, my order wasn't big at all. Just a luxe cravings box and 1 order of shredded beef fries. Even after that obscenely long wait, there was 0 acknowledgement that it took 40 minutes. Just handed me the food and said nothing. No apology or anything and no explanation as to why it even took that long. Completely and utterly ridiculous. Workers should be fired and replaced by AI. Those absolute disgusting drooling dogs don't deserve their jobs. Will never come back here. read more

We ordered two chalupas and they gave us one chalupa and a wet quesadilla on one side and a crispy taco on the other we got two of those they forgot our burritos and gave us the wrong hot sauce we asked for Diablo and they gave us mild and when I asked for a chalupa they gave me chicken when I specifically asked for ground beef and their water taste like bleach read more

This location has the worst smelling tacos I have ever smelt. I am eating them, just because I am back to the job site and hungry. Don't think I will be going back to this location. Hopefully I won't become ill. read more

Was wanting quick and easy on my way home, so decided to get the Double Beef Volcano Burritos. I ordered on the app and added the Fire Sauces to the order (which you do on the app), and it's printed on the receipt. When I got home, there were no hot sauce packets in my bag, which I have to have Fire Sauce on all my Taco Bell food. I've had the Volcano Burrito before in the past, and I liked it. But this one was pretty dry; couldn't taste the Volcano sauce at all. Definitely wasn't enough of the sauce or sour cream. Fire sauce definitely would have helped. I had to add my own hot sauce, but it just wasn't the same. I gave the second burrito to my bf, and he asked why it tasted so dry. read more

Taco Bell - Double Beef Volcano Burrito - Fast Food Near Me - Bellevue, Washington

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I'm lactose intolerant and in other taco bell locations they have always been willing to take the cheese or sour cream off. This place always takes my order, the screen shows that it says no sour cream no cheese, and then when I get my order it's packed with cheese and sour cream. I would understand if they said something like "we can't do modifications in the drive thru" but they say that they will and then serve me food that I can't eat. I've tried coming in to the store and I have the same problem and it also takes 20 minutes to get my food. The staff seem to be annoyed at you for coming in even when you don't make special requests. I'm going to start driving farther so that I can actually eat the food and get better service as a bonus. read more

Have you ever heard them admit that they got your order wrong but refuse to remake it? Gave it back within 10 seconds in drive thru; can't fake that! No Taco Bell store has ever given me that attitude. As a long-time rewards member, I would never EVER endorse this location. read more

Extremely rude employees. I do food delivery and went in for the first time one morning to pick up an order, and the second I open the door this employee screams "DRIVE THRU " at me and points outside angrily. I go "I'm here to pick up an order" and he looks at me all embarrassed and goes "Oh. You can come inside then." Then acts all ashamed the rest of the time I'm in there but doesn't even apologize. Maybe chill a bit before talking to people, because if I was a customer and didn't have an order to pick up, I would've just left. I don't know who shit in his coffee that morning but please chill out read more

So sad. I used to get Taco Bell when I was a student as a late night snack. And wanted to satisfy that craving yesterday. The crunchy tacos were not only soggy but don't even come with sour cream anymore. That's like the best part. Definitely done with Taco Bell. would give a -1 star if possible. read more

Whenever I give this Taco Bell another chance, I'm always rewarded with disappointment. A year ago I got stuck in the Drive-thru for 35 minutes. I had cars behind me and I'd used the app to order, so I just had to wait it out. They also forgot napkins, so it was just a debacle. Yesterday I gave them another chance. The food was generally fine, but the nacho cheese sauce container was not closed properly, so it was all over the wrappers and the containing bag when I drove 50 feet and parked and opened the bag. Also, the hot sauce packets were left out, so just a generally screwed up order. The best part of Taco Bell is Fire Sauce, so this location really needs to sweat the details and get the orders right before they're going to see an improvement on their ratings. read more

Would give it 0 stars if I could. DO NOT GO HERE OR EAT HERE. Had the chicken nuggets a couple days ago and since then came down with Norovirus. Literally woke up the next morning and threw it all up and since then can't eat a single thing without it coming back up or going through me. So yea pretty much sums up why you should not go here. Thanks Taco Bell read more

ONE STAR REVIEW!!! I am highly disappointed on how this certain Taco Bell always be forgetting some type of items of mine. especially when I am ordering on DoorDash. I ordered five things today and one of those things was a 'Large Baja Blast' when my Dasher picked up my order he sent me a photo and saw that there was no drink. I messaged the Dasher right away and let him know that there was supposed to be a drink. After that I also called the Taco Bell since I knew my Dasher was still there. The first couple times it sounded like I was in their pocket (I thought it was an error) So after the third time calling I called them again...It sounded like they disconnected their phone. Went straight to making a beeping noise and then it ended the call. I called couple times after that to see why it was making that noise... I just believe damn well they disconnected the phone. After around 5-10 minutes I called again and now the phone is ringing, but guess what..! They are not picking up the phone! This is highly unprofessional and very disappointing. I ordered the next day when new item on the menu came out and they are obviously have not enough staff to handle customers with. This is highly frustrating. fix this now Taco Bell!!! Just remember Taco Bell will not listen to your concerns! read more

Ya'll buggin It's a solid taco bell location and they make hundreds of un-grateful people happy every day but no one leaves a good review, they only complain when something slightly negative happens one day of the year. I've been to a lot of awful locations but this one is getting too much hate. Shout out to yall who workin overtime to keep my lazy ass fed and happy, seriously read more

i ordered & paid through their app & arrived at drive thru window literally one minute before it closed... i knocked & 3 different employees acknowledged me & tried telling me they were closed when it still wasn't time yet. i made it known to them that i had already ordered & paid for my food. They gave me a dirty, apathetic look & went back to whatever their closing duties were, BEFORE their closing time.. I would've arrived earlier, but their app switched the store i ordered from from the closest store to this one which i had to ride my bicycle to get to them 4 miles away. And they, totally aware of my order having been pre-placed & pre-paid, they chose to give me dirty looks like i was somehow not already a paying customer, who gave them job security, but mocked like i was somehow an enemy to them. NOT VERY FRIENDLY TO YOUR PAYING CUSTOMER, ESPECIALLY THOSE WHO AREN'T FORTUNATE OR RICH ENOUGH TO AFFORD A FAST AUTOMOBILE. And in a time of alleged "inclusion", more like "delusion" read more

Taco Bell - took me a couple mins to think of taking screenshot - Fast Food Near Me - Bellevue, Washington

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Horrible place to dine - in because they have this headache-inducing loud *BEEP* 50 times per minute that never-ever stops. Add that to the over-loud pop-music and it's just nerve wracking and totally un-enjoyable to be there. Ask them to shut off the noise and they stare at you as if you just dropped in from Mars. OSHA needs to visit to protect the health of the people who work here. Service is horrible. Food is typical Taco Bell. read more