I have been so excited to see a new restaurant coming to Cartersville, and I had heard so many good things about Table 20, but our first experience was a huge disappointment.
First, there were only about 2-3 tables seated for lunch when we arrived, so they were not busy. It was myself, my two young children, and my grandparents. The hostess had us wait while the table was wiped off, but then she didn't seem to notice that the table was clean and so we stood awkwardly and waited for several minutes until I finally asked if we could sit and she said "oh! Yeah!" and finally seated us.
Then, no one came to take our drink order. We waited, and waited. A server began to approach our table, then abruptly turned and walked off before she reached us. Another table of two came in and was seated in the next booth, waited on, brought their drinks, and had their food order taken. We were still waiting. Finally, while my grandmother and I were debating whether to just get up and leave, my grandfather managed to get a servers attention (the one helping the table beside ours). She took our drink orders, and was very apologetic. Apparently, the other server was supposed to wait on us and just never did (we had waited about 15 minutes. Which is ridiculous, especially when there were only 2-3 other tables seated).
The food: I ordered a bacon cheeseburger with blue cheese. I couldn't taste the blue cheese at all... I checked inside the bun, and found an oily, whitish blue liquid inside, which was apparently the oil from the burger mixed with a minuscule amount of blue cheese. The bacon was very fatty, and soft and limp, almost undercooked. I didn't eat it (and I love bacon). The burger itself was dripping oil and grease... The bottom half of the bun was a wet, disgusting mess from the grease. How hard would it have been to press the oil out before serving...? There was so much grease that it was running out and dripping on my lap. I was wearing white pants, so I attempted to blot the brown grease away with the only paper napkin on the table, which was black, and ended up just adding black to the brown grease stain.
My 4 year old and I were both brought unsweet teas (they were supposed to be sweet), because the pitchers got mixed up. That wouldn't normally warrant a mention, but with everything else it begins to look like a bit of a pattern...
My grandparents meals weren't as bad as mine, but both of them said that they were not very good, they wouldn't go back, and they were not impressed.
It was especially disappointing for me, because they live two hours away and I only see them a few times a year. On those rare occasions, I would like us to enjoy good service and good food, and I can't say we had either today. The only bright spot was that our waitress was very nice.
I don't plan to return. read more