Beware of Inaccurate Listing Details!!! As a professional with a real estate background, this company has some questionable business practices. I had inquired about a rental listed on their website in Edmunds advertised for $1,750 for a 1,050 sq. ft. unit. I toured the property with the leasing agent Lori Karhu on January 2, 2019. Having been in many properties, something felt odd about the size of the unit compared to what they mentioned in their ad so I took measurements and researched the property. I found on the City's website architectural building plans that clearly stated the square footage of the unit is 934 sq. ft. I submitted to her this information, the source with a link, and inquired about an adjustment to the rent since the square footage advertised was 9% (116 sq ft) more than the actual. The next day I contacted Lori inquiring about what I had discovered and her response to me was, "I don't know what to tell you, I want to rent this property at this price, maybe $1,700 or $1,695". At $1,750 for 1,050 sq ft., the cost is $1.67 per sq. ft. Since nothing else changed other then their inaccurate listing of the square footage, the rent should be 934 sq ft multiplied by $1.67 = $1567. So looks like they are just arbitrarily setting a price, which is extremely unprofessional. Typically you would do a market comparison with comparable products, which I'm assuming they did to initially to come up with the $1,750. So again, with the only change being the square footage it would seem a easy recalculation. I decided to pass on this rental seeing how they operate. I feel sorry for the past tenant who may have been over paying and for the next new tenant. Update: A member of the company reached out to me to address the issue. I've seen that they've taken steps to correct the situation and thus revised my score from 1 to 3. read more

My Sister rented from T Square Properties in the past and lived at one of their properties from 2020-2024. She was a great renter who paid rent on time and left her unit in immaculate condition upon move-out. She had no issues. Fast forward to June of 2025, she applied to live at HARMONY at Mill Creek Townhomes which is another property managed by T Square Properties and rented a townhome site unseen. Because of her good experience with T Square Properties in the past, she felt confidant to lease site unseen. July 6, 2025 was move in day and she had all her belongings in a Uhaul, upon entering her unit she quickly realized it was not move-in ready. The unit was filthy and had not been maintenanced, painted, cleaned and the carpets were dirty with caked dog/cat hair at the edges where the carpet meets the wall. The carpets were urinated on by pets and the unit had a very strong, overpowering odor of pet urine and feces. We have 137 photos of the filthy unit. When she attempted to contact the management company there was zero response until one of the leasing agents texted her at midnight!! which in what world is it okay to respond to someone at midnight via text? So unprofessional! My sister sent emails and called multiple times and was passed off to multiple people that work in the office with no one getting back to her. My sister had to drive to their office in Bothell this morning to get someone to address the situation and all she got was office staff not knowing anything about why her unit was not move in ready. In the days prior to move in, management sent my sister a couple emails saying that everything was good to go as far as move in and gave her the code to the front door and they expressed how nice it was for her to be returning as a past resident. What an awful experience this has been. A uhaul full of her belongings and now after demanding that they refund her the $5,000 she paid to move in, a single,hard working mother with two small children is scrambling to find somewhere to live that is in the same area and within her children's school boundaries. What an absolute failure this was on behalf of T Square Property Management. I have been working in the property management industry for 20 years and this is unacceptable and they dropped the ball big time. Renters beware of this management company and always inspect your unit prior to move-in accompanied by one their leasing professionals. Take pictures and videos and make sure the unit is move in ready. The rental should be maintenanced/turned and painted or touch up painted, carpets cleaned or replaced and cleaners have thoroughly cleaned the rental properly for the next resident to move in. Bang up job T-square Properties!!! read more

STAY AWAY. This company will lie and over charge for move out damages to keepi your security deposits and not include proof. They have zero communication and then illegally keep your deposit. They charged up for renters insurance when we didn't even live there. This is a dishonest business and unfortunately I have to sue them and I hope they don't find a way to absorb the costs to the owner because he is a wonderful man even though they are the negligent ones. read more

I had the worst experience with the current owner! During our first meeting, I explained in detail the 2 rental properties I am looking to rent out. She ghosted me for 2 weeks. After finally getting a hold of her, she then told me her team can't work on my rental and go somewhere else. I also offer to pay for the fee even if her team can't rent it out. This is frustrating and unprofessional. I lost 2 weeks of time and it's inconsiderate of her to not even get back to me and changed her mind. read more

They suck! They do not handle issue to make them stop. Drug use & dealing at Eastwood. No matter what, they will give a tenant 30 days to remedy or stop. but never ever go further than that. The mgmt will just give 30 notice to stop over & over again. They do not research anything! They never come to the property to investigate. He'll, there has been a newly renovated unit since July that still hasn't been rented! I will always tell a prospect to never move in here. My lease is up in April & wish it was sooner. review stars need to include -0- stars! They don't even deserve that read more

This property management company is a joke. They are greedy, unethical crooks. They refused to fix a mold and moisture issue in our apartment after reporting it multiple times. We had to spend $300 on a dehumidifier just to make the apartment liveable. They took over a month to fix a leak which flooded our entire kitchen and then had the audacity to take $400 from our deposit because there was mold behind the fridge. They are a dishonest and horrible company. DO NOT EVER RENT FROM THEM. read more

I am an owner and T-Square manages the property. As a owner I would not recommend this company. Twice in the past year the have sent out incorrect dues, leading to missed HOA payment and fines. Additionally if you sell, they charge the seller a New Account set up fee and Move out fee (which they also charge the New Owner when they set up their side. Then they force you to use their bank for payments. These last two complaints are going to the State because it is illegal to force the customer into that. 1 star only because they make you. read more

Only one star for T-Square as Kia has been the only positive in our 3 years of frustration in dealing with T-Square. Responses are slow if come at all. You would have to do most of the work yourself to research vendors even though you would assume they, as a "Professional Management" company would at least have a list to recommend. Our basic HOA questions would seem to confuse and stump them. And if you were expecting a proactive relationship with them, the proactive part is on your side to have to get anything from this company. Collecting money is the only thing T-Square is interested in. Please research other property management companies that are out there with much better reputations and service. Don't just take my word for it, check out the other negative reviews out there. read more

This is response to Mark T.'s review speaking as the current HOA president of the same complex. Being on the HOA board is an unpaid voluntary commitment. As such, we have a limited amount of time that we can devote to meeting with contractors and reviewing bids. We could just of course double or triple HOA dues and not care about the money being spent in order to get everything repaired immediately. Instead we prioritise where to spend our time and the community's money. Some of the pictures posted are from very recent damage, others are for items that the board has chosen not to prioritize so we can address more pressing issues (or the community as a whole has decided not to prioritize via survey). T-Square does not chose the hiring of vendors. They will make recommendations and solicit bids, the board then choses the vendor based off of the bids. The board can also choose to solicit bids from specific vendors if they want. Having said all that, this is my opinion of T-Square for community management. Pros: - Friendly and helpful staff. All the community representatives that we've worked with have been great. - Responsive to emails. - Great at helping to coordinating larger projects - Not as expensive as other property managers Cons: - High property manager turnover. Approximately 8 over a 5 year period - Tasks sometimes do tend to get lost and require follow up. The IT infrastructure and task tracking capabilities are lacking. However, this is from the perspective of someone who works in tech. read more

There really should be a zero star option. When we first viewed the rental place- the agent didn't know anything about it, said we could have pets, changed that to not allow once we signed lease. Didn't even know that the property had Air conditioning or other broken appliances, absolutely no research done before listing the house. When our year lease was up the renewal was contingent on raising the rent and paying for quarterly pest inspection. Apparently this is meant to be done somewhat routinely, but seeing as the previous residents had lizards, multiple cats and other animals and the place smelled so much like a zoo that they actually replaced the carpet before we moved in, we figured that might have been taken care of then. When we moved in we found a secret wine cellar that we did not know about nor did the leasing agency (guess they don't even look at their properties), full of dozens of homemade wines. There were also rat traps around (seemed empty at the time). This seems to say they knew about a pest problem, and chose to make it the renters' problem. They only respond to emails from the male of the house and never email me, the female, despite repeated requests, guess even though I am a rent paying tenant I do not need to be in the know of what's going on in my home. Also NEVER reply to first email, requires multiple emails to any addresses we had on file for them, apparently they lose a lot of employees, which makes some of the emails absolutely useless. They did all the lease renewal conditions only 7 days before it was due, leaving us trapped in a corner, and forced to sign another year instead of being homeless. It's been a year and their "thorough" house clean I can still find cat hair in cabinets and the garage, the carpet people they hired left scraps everywhere that we had to clean up. The shower drain when we moved in stunk like an old wet ashtray for months and they didn't do anything about it. Don't know what thorough means to them, but it was really barely just a spot clean. We moved in in may had an "inspection" in January and again in April for some reason. When we moved into the house not only did the place stink like a zoo, the whole yard was taken over by weeds, yet somehow we are being held to a higher standard? We paid a company $1000 to remove all the moss and re plant grass seed, and they still charged us over $400 to clean up yard when we left. Over the two years we lived there, our dryer broke 5 TIMES! Each time they took over a week to respond and fix it, and it only stayed working for a few months before breaking again. Then the 5th time it broke, after waiting 10 days, two men in an unmarked truck dropped off a VERY used dryer and installed that, despite having chips knocked out of it and crayon markings everywhere, it mostly worked, but rattled every time it ran, fortunately we were close to leaving at that point anyway. When moving out, they will do absolutely anything to take all of your deposit. They even tried to double bill us on some utilities. I have never had to pay over $1500 for my security deposit, absolutely ridiculous! They charged us to clean an air vent that was never serviced before we moved in nor when we were there, as it was in cathedral ceilings and we didn't own a 20 foot ladder. They also put the house up for market when (shockingly) we didn't want to stay there again, and seemed to charge us for all the house updates including completely changing the paint in the whole house and re-doing all the window treatments. Nice to know we're paying for that upgrade not to mention normal rental "wear and tear" which renters are not supposed to have to cover! Worst experience with property management, they do not care at all about any of their properties or tenants, just ways to get all of your money and make your lives miserable. READ THE REVIEWS HERE AND AVOID! Fun fact- they will ignore your house requests and treat you like garbage for 2 years living in their property, but put something about them on Yelp and you get a phone call within the week ;). TOO LATE! read more

I was interested in renting a townhouse from T Square Properties, but ran into a number of problems. 1. They don't update availability on their poorly designed website. 2. They don't return your calls and expect you to chase them. 3. They tell you two different figures for your "holding deposit" amount, and leave it up to you to guess the right amount. If you're looking for a property management company that doesn't really care about its customers, imagine being a tenant and having to get assistance with your rental. read more

We rented a property from T-square for about 2 years and 7 months. We love the house but it's unfortunate that the rental was managed by T-square. We took excellent care of this home, left it in better condition than it was rented to us. When we moved in there was mold in the refrigerator, damaged bathroom and kitchen floors which were damaged by the installers. We were told that the floors would be repaired and it never happened. We had a garbage disposal that did not work and the plumber came and found dirty wipes in the pipes. The garbage disposal was replaced and T-Square told us we had to pay the bill of over $500. We kept going back and forth with a terrible manager, Vanessa, she ultimately decided we had to pay. I looked up the information for the owner of the home and sent an email. Thankfully the owner determined that we were not responsible and we didn't have to pay. Why T-Square did not at least ask the owner before making a decision like that. Because the are a terrible property management company. When we moved out there was a small shed in the backyard, when we moved in the shed had a rope on the roof. We took it off and placed in the shed. When we moved we put the rope back in the original place and T-Square charged us over $150 for the rope and a tennis ball that the next door dog must of thrown over. We had to go back and forth for weeks to get our deposit refunded. Our deposit was $3,900 and we only got refunded $2,308.36 We were mentally exhausted of arguing back and forth with T-Square, a company that truly does not care about their tenants. It's unfortunate. We purchased our home and we are so grateful not to deal with a rental property again. read more

I rent one of their properties for this past year and they have been amazing. Very communicative, fast turnaround the team has shown what it is to care about people. My family its grateful with the team. The only reason I'm moving its because My work location change because of pandemic therefore commute is not ideal to stay in the current home. Otherwise we will stay for a long time. Their properties are at a high standards, I recommend them anytime. read more

If you want to be chasing after people for assistance, having staff avoid your calls, be lied to -- then T-Square properties is for you. I fired them after they couldn't handle calling back in a timely manner, and misrepresented a property that wasn't even available. The business owner Thomas is a dishonest gaslighter, who responds to these reviews with his own warped sense of reality. The bottom line is they are not a professional real estate management company, and should actually have their license revoked. I've filed a formal complaint with the State of Washington over their unethical business practices. UPDATE: I'll allow all the potential customers to read the response from the business owner below, illustrating some of the gaslighting I mentioned previously. Like so many of his other responses to people, he tries to shift blame - because it's your fault and never theirs. Notice that you'll see a pattern of this. It's a red flag, don't be fooled. Does anyone want to work with a business owner that tries to attack their customers? Very embarrassing. Trying to claim I was denied on a property? Yikes, they can't even figure out the right customer they are talking about. The disingenuous offers to help with the sarcastic undertones are not something anyone wants to deal with. read more

I have to do this because this is something that happened to me is for real and really affects me how people can be so fraud they rest me out of my lease during the holidays Christmas New Year's and Valentines I walked outside and all the stuff from around my house was taking instead of knocking on my door staying there request they stole all my stuff the person that did it came back for another time maybe they're still but I caught him coming up the stairs he didn't insinuated that I was on drugs or I should be on drugs or on my okay are you on drugs because there was a mattress that I was moving to my next apartment in the garage waiting for me to move it to the next place talking to someone you don't even know assuming things second I had a manager come and try to fix my garage which didn't have intention to fix my garage he came to get information and he sexually harassed me very well I told the managers about that and then did nothing about it again after the thousand time I had to ask him to fix my garage cuz people are breaking into my garage it took them almost a year to fix my garage do you know how much stuff I had got stolen out of my garage you would want to know my mailbox kept getting robbed they told me I had to be charged the trash when that was on my lease for them to pay for the trash which was also the reason why they were trying to evict me the trash piled up because there was a fire in the garage nobody ever touch bases with me about any of that and it was covid doesn't have his money so of course for my insurance I had to hold on to the things so they can come see what was going on then throw them in the trash as I go through the trash that I already threw away because naturally if it's all burned up you throw it away that's my job to throw trash away keep it out of the house to keep trash away and keep it clean right that's what I was doing then when I finally moved out I looked on my papers and they were still getting paid for a whole nother year that I wasn't there so you know and have something to do with the other landlords of course not filling out the correct information right which kept the other managers or landlords to get paid they never once said anything to anyone they just kept getting paid and kept trying to charge me and sending me letters and before I moved I had an agency pay them $5,000 I only owed a thousand greedy that wasn't enough instead of knocking on my door coming to my house and discussing matters they kept putting letters on my door I'm not the type person that leaves my house too much so they were not knocking on the door they just wanted to be unprofessional not to mention how the electricity box was about 20 years older than it was supposed to be maybe that's why they needed the money that was a poor unfortunate soul with my own problems distracted by the wicked ways they're talking about how things were not clean when you're moving nothing's going to be perfect when this get this review I hope they don't be surprised cuz they thought I was going to let it ride no I'm not thank you so much for your time but this is true everything I said on here is true there's so much more to say I don't want to take up any more of your time oh yeah let me tell you about this because I have to let this out on my paper that they told me I owed money to them I asked him what did I owe them money for and they told me for extra bills for the extra on the bills I'm at least it said clearly they pay for water sewer and garbage and I pay for nothing but the rent I was late on paying my last thousand dollars for the deposit I'm not going to lie I made agreement with my husband to help me and we were separated so he didn't help me but again I got them $5,000 which they did not give me a receipt for the only Bill in my house that I had to pay was the light bill and that is to be paid to the Seattle City light company so what extra bills are they talking about or giving a charge for every month I have documents so I hope nobody comes on here and tries to say anything different cuz I will pop the evidence up here for the world to see again thank you for your time and if I pay my deposit and I'm supposed to get it back regardless if it was late or not it's just a question read more

Friendly people and good work. the only people with complaints are those who have done wrong and deserved what they got. I think we all need to take a step back and remember they have a job to do and it's to make sure the property they are managing remains in as good a shape or better than when they started. Everyone makes mistakes it's how we handle them that brings us into the next episodes of our lives. read more

While Robbie G is not my real name, I can assure you my experience with T -Square was horrific. Entering without permission, said I didn't turn in my keys (which I did). It's been four years and I'm still mad about my treatment. The owner Mark O made a mistake going with your company. read more

While on Zillow, I submitted a request to view one of their rental properties. Apparently their automated screening process auto-canceled our request. They indicated we did not make enough money per month despite the fact our current rent is $400 more per month then they were asking for this location. They did not check our credit or rental history, they simply eliminated us based on a four question, web based questionnaire. They let this automated process rule us out. We currently own our old house in Orlando, FL and we moved here after my wife was relocated. We use an agent to manage our property; I would be furious to find out our agent treated potential applicants as coldly and impersonally as T-Square Properties. read more

We just got our keys to our ready to move in home. As we brought our first couple of boxes and found out it was infested with fleas and/or bed bugs. They are going to pay for it to get fixed but this shouldn't have happened. I'm expecting money/ reimbursement for the days I have been unable to move in because the house was NOT move in ready. Not I good place so far and we haven't even moved in yet. read more

This company charges application fees from many applicants and then doesn't refund if you are not finally able to get the house.

T-Square Properties manages my condo's HOA. I'm beyond disappointed by their emergency response and capabilities to support my condo association. On Sunday morning, my unit had a power short. After troubleshooting and resetting the in unit panel, I determined with an electrician that the issue must be upstream in the locked utility room. This is where the trouble began. It is T-Square Properties's responsibility to respond to these emergency service and they and their call center provider failed. (See Timeline below). It is now 6 pm on Sunday. My unit still does not have power. I do not have a path to resolution despite lining up an electrician because of T-Square property. *Update* It was not until 8pm that I got an update from T-square property management with an actual path forward. By that point, the electricians that I had called earlier in the day have already signed off. Timeline: a. Noon PST - Called Community Association Manager no response outside of normal business hours (reasonable, but the rest of the ordeal is not) b. 1pm PST Determined problem with consultation with electrician c. 1:30pm - called T-Square after hours call center. Call center informed us that T-Square would dispatch an electrician to resolve issue d. 2:30pm - called T-Square after hours call center. Call center informed us that T-Square was still in process to dispatch an electrician to resolve issue, but that the team would respond ASAP with any updates e. 4pm - No Response from call center. I called T-Square after hours call center again. They informed me that at 3pm Community Association Manager told the call center that since the power outage was localized to my unit only that it was not the HOA's responsibility to provide an electrician. (Note, I did not hear about this until calling). I reiterated that all I need is access to the utility room then. I also asked that the T-square management call me directly to resolve. f. 5pm - called the call center. No response from T-Management. g. 5:30pm - called the call center. No response from T-Management. h. 6pm - called the call center. No response from T-Management i. 730pm - finally the call center started providing regular updates, but still no response from T-Management j. 8:11pm - The call center finally got a hold of T-square Property management . Apparently, the keys to the electrical room is on a wall-mounted lock box near the room. We finally got the code to access this room over 8 hours later. This information is nowhere in the HOA bylaws, rules or documents and was only shared by T-square to the call center 8 hours after first contact. (At this point, it's nearly impossible find electricians on a Sunday night to come out tonight.) read more

This Property Management sent the paving contractor to my house to steal water from my waterline to be used on the whole street for paving...When I caught them and called the sheriff, Aimee Hilton(PM) retaliated, harassing me with letters to pay pay a $450.00 fine for imaginary damage done to the street (see attached picture!!!) for driving on fresh paint...... These are all lies, there is no damage done to the street and my video cameras that recorded everything 24/7 are my proof. T-Square are violating owner's/tenant's property rights/privacy, encouraging illegal trespassing and try to intimidate tenants. Aimee claimed that TD Square Property Management has the right to use my water (for which, I pay the bills!!), without asking for my consent. She sent a clown to take pictures of my house yesterday, hoping that if he flashed the camera, I will be intimidated. Their way of conducting business would make jealous Al Capone.... I will continue to update on this matter.... read more

T-Square Properties - When confronted for trespassing, Aimee Hilton, property manager harassed me to charge me of damaging the street....... - Property Management Near Me - Bothell, Washington

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I am glad to be out of this HOA, which this company administers. $500+ a year, and they can't even answer an e-mail when I have questions or are submitting an architectural request in a timely fashion. They don't even know how to e-mail pdfs to a title company. The person assigned to our particular HOA is consistently unhelpful and arrogant. Gave me the impression that they wouldn't lift a finger if they weren't contractually obligated to. I have no idea why my HOA signed their life away to these guys, since the majority of the budget was just to pay for their fees. Utterly ridiculous. read more

My roommate and I just toured one of the town homes at T-Square properties. First of all, T-Square canceled on us twice last minute for two scheduled showings. On the third attempt, we were welcomed to a townhome filled with trash. Yes, I had to walk over trash to see my new "home." Fortunately for them, the townhome was what we were looking for. So we went ahead and applied. Now T-Sqaure properties is trying to have us move in 2 weeks early. Although their advertisement for the town home and the agreement that they had us sign says that we can move in on the date that is not two weeks early. So now we have applied for a townhome, paid over 1,000 dollars, so that they can just try and get more money from us. Cool. read more

The team at T-square properties is one of the best I've spoken with. They are both knowledgeable about all of their properties within the area and very thoughtful when answering questions. Very communicative and care about the people they work with. Highly recommend! read more

we entered in a ​lease with this company inAugust​t​. Since then it was nothing bua ​t nightmare. We reported a plumbing issue to them on Nov 27 th where we noticed, that mold onthe ​ ceiling​ in our shower. They send unprofessional and unqualified plumbers to the cite who cut a huge hole in our ceiling and left. Since​ then issue continued where if neighbor​ upstairs was taking a bath there was waterfall​ from the whole they cut in our shower. We made multiple attempts to contact the property management​​t company and bring the issue to them, but it is January 8 th today and we still have to shower at work because our shower is unsanitary and unhealthy. ​We continued reaching to them but they don't seem to understand the depth of the ​situation. At any cost avoid this rental company​ if you are looking for a good place to live with no issues and hassles​. read more

Our experience with T-Square as a management company to support our HOA, was not good. Our community was new construction so we had to pay over $2000 up front to build up the HOA funds (understandable). We also paid monthly HOA dues (pretty normal) but after the first year they advised our HOA board to increase monthly dues. The reason for the increase was because: 1) they gave themselves a raise by increasing their management fees and 2) they anticipated that more money would be needed in the next year for snowstorms after we had one bad snowstorm during the first year. In addition, forecasted spending for the second year was inflated in several areas. Residents voiced concerns about a number of things and they were rarely addressed. The most notable issue was guest parking continuously being used by other residents as their personal parking spaces. T-Square did nothing to resolve this issue and to this day it remains ongoing. The only reason why I'm not giving them 1 star is because at minimum they made sure a landscaping contract was in place. At the end of the day, I'm so glad we sold our property and do not have to rely on them anymore. This said, even when selling our property we had to deal with ridiculous fees (e.g., $100 to check if we were delinquent on previous monthly HOA dues and another $150 to "transfer" our account to our buyers while our buyers also had to pay $150 to "set up" their account). Anything to make an extra buck right? read more

I rented a condo they managed for 5 years. During that time, I suffered through a renovation that they minimized the impact of when I expressed concern when I renewed my lease. I was told there would be very little affect on me, however it was a nightmare that I had to move everything away from the walls, there was construction dust on everything I owned and my windows were covered with plastic for months. When the new windows were installed, they were filthy and had leaves and debris in them. It was left to me to clean them. Any time I had a maintenance issue, it took a long time to get someone out and never once did the worker clean up after the repair. Every single time I was left with a huge mess to clean up. You will lose most of your security deposit no matter how clean you leave it. They will charge to clean the blinds - $175. They will charge for repairs that they consider beyond normal wear and tear and then will charge for the same things in the move out cleaning bill that they will estimate and not reimburse for the difference unless you send a letter from your lawyer. I was charged on both the maintenance bill and the cleaning bill for three separate items. When I asked for a breakdown of how the cleaning bill was determined, they wouldn't give it and told me to let them know if this matter was going to small claims court. Just beware. They are only there to take your money and don't care about you one little bit as their tenant. Don't waste your energy or time cleaning anything when you leave, they will take most of your deposit anyway. Save yourself the effort. read more

Just wanted to let you guys know how much I appreciated the extra effort getting my place rented and finding great tenants. I especially appreciated your guidance on my house rental amount. Glad that I called you, other companies weren't so responsive! Thanks again. read more

This has nothing to do with the pandemic t square is just taking advantage of our money . They don't do anything except hire all their relatives to do a horrible job ( the landscapers are the worst they show up whenever they want actually skipping weeks even though we pay them over 320 a month !come talk to 38 lundin people if you want to no everything t square does not do. Please read more

In the end they did not charge me for utilities but tried deducted from my deposit $200 for pet urine damage. My dog was never in the room they claimed damage, my pet is house trained, and the stain on the carpet was there when I moved in. Their own leasing agent took pictures of it during my initial move-in walk through. I forwarded them a strongly worded email telling them I had better have that $200 back in 2 days or again, I'm going to request double my deposit back and sent them the original pictures their leasing agent gave me showing the stains. They did send the funds back as requested. Still a horrible management company that tries to prey on innocent people and charge for anything they can so they don't have to return the deposit. read more

They are quick to respond and fix the issues I have had in my lemon of a home! But it has been mostly satisfactory work. The only downside is sometimes they need you to be home to repair the issue, and I work a lot. The other thing is sometimes maintenance leaves a mess behind after they fix the issue. Besides that the office staff is very friendly and always willing to keep me happy and fix what needs to be fixed. Overall o would recommend them to others. Thanks T-Square! read more

Delayed our lease signing to receive more paid applications over the weekend. When they finally accepted our application they tried to get us to quickly sign the lease with an increase in the rent by 15% more than the advertised price. When I called to dispute the rent hike I was told "thats the game" Shady business tactics. Do not rent through T Square they will try to profit off you in every way possible. read more

I've been working with Kellie and the management team at Tsquare for nearly a year now. In that time they've rented both of my townhouses in under a month and I've had zero complaints. They offer very fair pricing (trust me i looked around) and have definitely worked hard on my behalf. I should note they specialize in the north seattle/lynnwood, woodinville, bellevue areas. read more

T-Square has been managing the HOA for my neighborhood for about 3 years now. They are a complete slop shop. Organization there is sub-par to say the least. I received a letter in the mail letting me know my dues were late and accrued a late fee--however, I never received any notification prior that my dues were even due. Note to management: I shouldn't have to explain the situation and provide a remedy to a problem that was created by T-square in the first place. read more

I've been doing business with T-Square since June 2018 and I must say the level of professionalism is amazing. Every email has been responded to quickly and throughly with issues being resolved right away. Everyone in the office greets me with a very warm welcome and they know me by name! That means so much in the world of property management. Can't recommend enough! read more

Their maintenance and repair team are awesome! The work is done as soon as possible! The repairs are done with great skill! The workers always leave my place very clean with the repairs done and everything working!!! They are the very best! I tell all my friends about what an awesome job they do!!! Thank you!! Thank you!! Thank you!! read more

Friendly and helpful team! Made moving in a breeze, and always quick to respond to my maintenance requests. Highly recommend this company for anyone looking to rent. read more

I lived in the apartment complex for 13 years before T-Square was assigned to manage it a few months ago. Since taking over, T-Square has announced inspections at times convenient to them, not me. After taking off time from work to allow the inspector to see my apartment, T Square rescheduled at an even less convenient time, again requiring me to miss work. I'm still waiting for repairs to a deck guard rail that was detached from the structure during a siding repair. This unattached guard rail is a hazard. It violates requirements of both the Washington State Building Code and the International Property Maintenance Code as adopted by the City of Edmonds. In spite of the inconvenience they cause and the lack of service they provide, T-Square hit us with super-sized rent increase. T-square Manager, Laura, condescendingly responded to complaints about the size of the increase. She would only talk about market value and repeatedly said, "the amount of the increase has already been decided". She refused to accept responsibility, and refused negotiate a more reasonable increase. Laura had no concern for the fact that no one is getting raises at work that are commensurate with the size of the rent increase T-Square is demanding. So far, T -Square has added a layer of officiousness, expense, and parasitic management practices without performing the basic services required to meet even basic building and maintenance code requirements. The only code they seem to be aware of is Washington state's tenant landlord act that allow them to raise rents anytime they want to do so. The complex used to be full. Now several units lie vacant. If you want to lose good, long-term tenants, hire T-Square. read more

T-Square manages my rental. I'm impressed with T-Square's professionalism. They are there to do a job and do it well. They have a good support staff. All my questions are always answered in a timely manner. I've used other property management companies and T-Square gives me peace of mind. I know they are on the job taking care of everything. They have an office which is always staffed allowing me to go in and talk with them face to face. I believe anyone would be hard pressed to find a management company that takes care of it's clients better than T-Square. The only reason I'm not giving 5 stars is I believe there is always room for improvement - Other than that they'd get * * * * * . read more