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The Management Trust

1.3 (62 reviews)
Closed 9:00 am - 5:00 pm

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Property management

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8 months ago

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2 years ago

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Mario G.

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1 year ago

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Mario G.

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3 years ago

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Mario G.

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2 years ago

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Mario G.

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3 years ago

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Mario G.

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2 years ago

Charging late fees while enrolled in atuo pay for years. They didn't send any latter or email or notice.

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Mario G.

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3 years ago

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2 years ago

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5 years ago

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3 years ago

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Mario G.

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4 years ago

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6 years ago

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4 years ago

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6 years ago

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Christie F.

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7 years ago

Helpful 10
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7 years ago

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Christie F.

Helpful 5
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5 years ago

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3 years ago

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7 years ago

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Christie F.

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6 years ago

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8 years ago

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Christie F.

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9 years ago

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Mario G.

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8 years ago

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9 years ago

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Christie F.

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4 years ago

Would absolutely give zero stars if possible. No one ever answers the phone or calls back when you leave a voicemail.

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7 years ago

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9 years ago

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Christie F.

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12 years ago

Helpful 6
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8 years ago

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Christie F.

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11 years ago

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7 years ago

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8 years ago

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Christie F.

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7 years ago

Helpful 1
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7 years ago

Laqueata Lewis was so helpful, she help me fill out my application for painting my home.

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9 years ago

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Christie F.

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6 years ago

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8 years ago

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9 years ago

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Mario G.

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8 years ago

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Ask the Community - The Management Trust

Review Highlights - The Management Trust

I worried about it urgency and I called Alexandra Baker who did not only solved my concerns about the HOA letter, but also solved my HOA dues in a very timely manner.

Mentioned in 4 reviews

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Maple Leaf Property Management - Maple Leaf

Maple Leaf Property Management

(207 reviews)

Mapleleaf

We continue to be pleased with Maple Leaf Property Management and our manager Katie Mandell has…read morebeen great! She alerts us when issues rise and was really helpful in our recent water heater replacement project. She is professional, prompt, and so nice to work with. Maple Leaf on a whole has been great in terms of overall management and bookkeeping as well.

Maple Leaf Property Management handed the keys to a tenant prior to their check clearing, and…read moreallowed those squatters to disrupt the neighborhood for virtually all of 2026. As verified by the property owner, the squatters have paid ZERO in rent while causing damage to the home, including flooding the interior of the home, while Maple Leaf Property Management has failed to evict and remove the squatters. This started in January and has continued as of the publication of this website. This page is a review and my personal testimonial with our experience having our neighbors property managed by Maple Leaf Property Management. As of this writing and to the best of my knowledge, Maple Leaf Property Management has not pursued criminal proceedings for the squatters writing a bad check despite it being a Class C felony in Washington State. They have had multiple court dates for the eviction, and have failed to remove the squatters despite their criminal unlawful issuance of a bank check. I am the father of two living with my family on 88th St near Stone in Seattle. The failings of Maple Leaf Property Management have had a profound impact on the peace and quality of life of my family. We have requested that Maple Leaf Property Management take steps to mitigate the impact on our household, but it has fallen on deaf ears. The property with the squatters has a high amount of traffic nightly between midnight and 4 AM. Based on attire, I am fairly certain that prostitution is involved. We also see people coming and going during those hours on scooters and wearing backpacks. I would guess that the distribution of drugs is involved, with the possibility that they are also reconstituting drugs on the property. There are dozens of different people coming and going from the property each week, with the highest activity being between midnight and 4 AM. It feels like we are living under siege in our own home. We have had to modify our schedule to make sure that our children do not come or go after dark, and have someone available to escort them in and out. This is entirely due to the failings of Maple Leaf Property Management. More details at https://mapleleafmgtsucks.com/

David Drake - Lori Gill & Associates

David Drake - Lori Gill & Associates

(29 reviews)

Roosevelt

David has been our property manager for over 4 years, and he's been professional, efficient, and…read moreresponsive. To be transparent, we are property owners, so this review is from the owner's point of view. Having said that, he's been proactive in making sure the rental house is in a good shape, including regular annual maintenance. This is to ensure tenants get what they pay for. One thing David really stands out is his responsiveness and timely communications. Tips: believe it or not, best way to contact him is via email. He'll call me as soon as he's available whenever I ask him to call me via email. His email responses are mostly cryptic and straight to the point, and some folks may take that differently. But for us, we like his cut-to-the-chase, no-nonsense style. Believe us, we have had a different property manager before, and he may seem courteous, but his responsiveness and professionalism are not even close to David's.

Have been with David Drake for 2 years and so far his service has been impeccable! David is…read moreexperienced and knows how to handle tenants properly. David doesn't ignore hard problems but will take care of them right away. These problems were ignored for years by my previous property manager (also full-priced 10% but not half as worth the price). When faced with tricky situations, David will try to find the best solution for the landlord. Windermere seems to be doing a very professional job and I hope they can remain excellent always!

Lakeshore Corporation

Lakeshore Corporation

(52 reviews)

We've only had Lakeshore Corp as our property managers for about half a year now, but they've done…read moremore for us as renters than the previous property managers have in the 12 years we're living here. They are so very responsive and find the best vendors who are very obviously great at what they do. Those vendors try to accommodate our schedule as best they can. The follow-up by Lakeshore is terrific; they just don't send the vendor out and then forget about it; they follow-up to make sure the job was done and done properly/to our satisfaction. This is what all they've done for us so far, keeping in mind our duplex is an older building that's been neglected for quite some time: - Had a vendor come out to replace our thermostat; while he was doing that, he noticed our furnace was super-old, and suggested to Lakeshore that it be replaced. They authorized that, and for the first time since we've lived here, we are now nice and warmly comfortable this winter. - Two faucets needed replacing - done within days - I've had reported so many times that I lost count that we had a gutter that came loose from the house and was hanging, plus all the gutters were filled with growing vegetation - they had the gutter repaired and then had the roofs/gutters power-washed. - The stove was ancient; again I had attempted to have it repaired or replaced with no luck. One work order to Lakeshore sent a repairman out, who tried, and when that didn't work, they ordered us a new stove. I am now enjoying cooking again; a love of mine, but which I've been hating because of that dilapidated stove. - Our side deck was collapsing. Again, reported many times, but nothing was done. It is now whole again, and I can't wait for spring/summer to enjoy my deck again. There were a couple other things they've done, but this is turning into a novel. Suffice to say, I am so very pleased with Lakeshore and their friendly, competent employees.

They bought the current property with 24 units about 6 months ago and just received a bill for the…read moreutilities and they about 3 times the previous amount that was charged. Rent is from 1895 to 2200 and they charging 110/water 250/sewage 114/garbage, total around 2400 to 2600 for run down units. Plus takes them weeks to repair or update items in units.

Cole Property Management

Cole Property Management

(8 reviews)

I've been dealing with Cole Property Management for over 20 years with my HOA. We are kept informed…read morein all issues.

My problem with Cole property is two fold. 1) They do…read morebusiness like it is 2001. Nothing is automated. No online payments, online records, or automated maintenance requests. Everything moves at the speed of molasses. I understand that at one point automation was an expensive luxury... but not in 2018. 2) Russ kind of treats you like you might expected a slightly abusive boyfriend to treat you. He says things like "good luck finding it better/ cheaper anywhere else" and "you don't understand how good a deal this is, if you walk away from it you'll never get it for this cheap again." All the while offering contracts that make us pay for things we won't use or convincing us to spend money we didn't need to spend.At our last meeting he gave the entire association the wrong information about two of our contracts in place of saying he didn't know the details. I only found out he lied because I went to his office to look at our HOA paperwork after he informed me that "He didn't have time to scan in everything I might need. (See complaint #1) We have been homeowners in a HOA run by Cole Properties for 3 years. I just stepped into the role of HOA president and couldn't be more excited to be rid of them. He was right, we couldn't find a cheaper management company but I'm confident the competence of our new management will make up the 50 dollar a month difference. If you'd like to message me, I'd be happy to talk to you about our experience.

The Management Trust - propertymgmt - Updated May 2026

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