Working with Maple Leaf has been a pleasure, particularly thanks to our property manager Katie!…read more From the start, Katie's eye for quality and completeness was very helpful in getting the home in great shape. She unfailingly followed up and kept track of every detail and project, coordinating across multiple contractors and the wrap-up and move out we were doing. Her communicativeness and responsiveness has been enormously helpful, including when it came time for leasing and move-in. Katie kept everything on track, and went above and beyond with a day packed with tours. Maple Leaf and Katie's professionalism and care really shine through - would recommend working with them!

We continue to be pleased with Maple Leaf Property Management and our manager Katie Mandell has…read morebeen great! She alerts us when issues rise and was really helpful in our recent water heater replacement project. She is professional, prompt, and so nice to work with. Maple Leaf on a whole has been great in terms of overall management and bookkeeping as well.

Micah Reyonolds who manages the Thea Apartments (previously called Belmont Court) went out of their…read moreway to help me with an issue of packages being delivered mistakenly to that address. They looked for the boxes for me until they were found and waited while I sent someone to pick them up. This took several days to resolve and they were very responsive to my needs, even though I do not live there. They are an exceptional employee!

I rented with Bonavista for almost two years, and it was overall fine. Mostly kept up the property…read more Communication, so-so. That is until upon move out they decided to pull the play the 'not entitled to get your security deposit back' game so now I have to take further action by serving them. Do they have cause to keep my deposit? No. In the lease, it specifically says that deposit may only be kept if the apartment is not left in the condition, it was before my tenancy. It was in fact left in that condition and I have before move-in and move out pictures showing this. They also claim that the deposit can be withheld for unpaid utilities. That's fine, but the funny thing is I never got any billing after I moved out for these utilities until months later, otherwise there'd be no need for them to do that. Now their integrity is shot and is clearly greed as they likely smile about it in their response emails to me. They're counting on me (and you) not pressing forward with the retaining of security deposits. Prove them wrong. You may avoid this by not renting from them. I do not recommend Bonavista Management, if you choose them. Be content with them keeping your deposit.

David has been our property manager for over 4 years, and he's been professional, efficient, and…read moreresponsive. To be transparent, we are property owners, so this review is from the owner's point of view. Having said that, he's been proactive in making sure the rental house is in a good shape, including regular annual maintenance. This is to ensure tenants get what they pay for. One thing David really stands out is his responsiveness and timely communications. Tips: believe it or not, best way to contact him is via email. He'll call me as soon as he's available whenever I ask him to call me via email. His email responses are mostly cryptic and straight to the point, and some folks may take that differently. But for us, we like his cut-to-the-chase, no-nonsense style. Believe us, we have had a different property manager before, and he may seem courteous, but his responsiveness and professionalism are not even close to David's.

Have been with David Drake for 2 years and so far his service has been impeccable! David is…read moreexperienced and knows how to handle tenants properly. David doesn't ignore hard problems but will take care of them right away. These problems were ignored for years by my previous property manager (also full-priced 10% but not half as worth the price). When faced with tricky situations, David will try to find the best solution for the landlord. Windermere seems to be doing a very professional job and I hope they can remain excellent always!

My girlfriend and I lived at Greenlake Pointe Apartments for about one and a half years. We really…read moreenjoyed our experience living here. The owners, who also manage the property, are a family, and we found communicating with them about things such as repairs, renewal, and general inquiries expedient and effective. We witnessed the owners around the property throughout the year doing maintenance such as painting, insulating pipes before freezes, cleaning shared spaces, and even decorating. Our unit was well insulated, with nice and modern appliances (they replaced our fridge and stove while we lived there). We had common issues (slow drains, loose wall mounts, light bulbs expiring), and all were addressed within a reasonable amount of time. The location has a lot going for it. The building is a short walk from Greenlake, bus lines 45 and 20 for access to Link, and the E line (bus) on Aurora for rapid access to downtown. We found it quite convenient to use public transit for most places we wanted to go, including SEATAC, University of Washington, Capitol Hill, SoDo for sports games, Seattle Center, International district, and more. The intersection of Greenlake and 80th is a bit noisy, especially if your unit faces the intersection, but these are also the units with a view of Greenlake and the Seattle skyline from the patio. I would recommend living here!

My review is based on communication with the property management representative. I simply called to…read moreinquire about availability, timing, and price. I guess it's a small building so the property management is affiliated but not dedicated (or it's privately owned). Immediately, she started in with application questions--"what work do you do? How long have you been in your current role?...how's your credit?" !! Whoa! Wait a minute. I said, "uh, sorry, this is not me submitting an application" (over the phone no less). Is this some Seattle thing? I was put off, to say the least.

I rented a condo unit that was managed by Umano PM for 3 years. Those 3 years happened to be…read more2019-2022, and during the height of the pandemic my roommate and I fell upon some financial struggles. The property manager, Alberto, worked with us for as long as he could. The rent was late multiple times during that period and we fell behind, but Alberto was always kind to me which I really appreciated. He needed to do his job obviously, and advocate for his clients (the owners) but he did so in a way that was professional yet compassionate. He was also helpful when my roommate moved in with their partner and I needed help finding a new roommate, and recommended some roommate finder apps he had used in the past, which I did end up finding someone from. We eventually moved out, and I got most of my deposit back, but was charged $600 for the owners new paint job which I will say the owners did a very sloppy job of in the first place (large globs of dripping paint in most corners and white paint splatter drops on laminate wood floors near baseboards, and very splotchy paint in the secondary bedroom, and darkened/blackened paint above baseboard heaters) so I didn't appreciate being charged for a new paint job for the owners, at least not that expensive of one. I guess they felt they needed that money more than I did. I didn't damage their walls beyond regular wear and tear. But I did get the rest of my $3600 deposit back so I was ok and it helped offset my moving expenses. It was one of my favorite units to rent. This review and the positive 4 stars are for Alberto because he was wonderful to work with and is overall just a really nice guy. I would recommend him to others and rent a unit managed by him again. I also want to add that when I moved into a new apartment the following year, I had to put Alberto as my rental history reference and I did so a bit reluctantly because I was worried that the many months of late rent during the pandemic would make him give me a bad review. To my surprise, he told my current manager that though we struggled at times, it was not my fault, that I was a great tenant, and he would rent to me again. I really appreciated that honest yet compassionate statement and believe that is a testament to Alberto's character.

I moved out 10/31/22 as of 1/12/23 I haven't received my deposit back. When I questioned the…read moreadditional deposit for a building key he tells me he will look into it then doesn't respond to emails until I threatened to file a complaint. Then I am told the carpet was damaged so will not be getting my full refund. I understand that. But I specifically paid a separate 200 for a key that was returned and they are refusing to give me my deposit back. If you want a company that will be responsive to not use them!

I've found both Dick and Duncan to be ready and willing anytime I need their assistance. I'm used…read moreto having resident managers in-building, but these guys give them all a serious run for their money: prompt, smart, knowledgeable, and real.

I have nothing but good things to say about my experience with Sound Point Property Management…read more They manage one of my rental properties for me and have helped get my rental income up by over $300 a month! Dick and his team are professional and easy to get a hold of. I hope to use them in the future if I get another place!

Jonny has been my property manager for a year and I hope much longer to come! As a tenant, he makes…read moresure I have a great experience while also providing the same for the owner. He is incredibly proactive, responsive, and kind. He's been very helpful in every request or question I have while keeping me informed on any inspections, bills due that are in the owners name, etc. I highly recommend!

Jonny has been my property manager for many years and across multiple properties. He is absolutely…read morefantastic and has made my life so much easier! He is very responsive as well as very proactive on all matters. He continually rents out my properties quickly at a good rate, takes care of repairs with great efficiency, and even handles payment of property taxes and insurance. I highly recommend Jonny for anyone looking for a property manager.

Owners, do not let this company near your home. I handed…read moreover my home to them in March 2024. They didn't start showing the place until June 2024. I had friends contact them who were interested in leasing the property. Seattle Property never once contacted them. In the meantime, the yard is over growing, my old neighbors are calling me wondering if the place was abandoned. Their excuse: Oppsy-It just fails between the cracks. I have tried to call Matt on several occasions in the 1.5 years of working with them. He never once returned my voice mails. When I emailed Emily with questions about work orders, I would get short curt messages that didn't address my question at all. Just look at how dismissive they are of negative reviews here. I tried to play it cool. Then I started looking into some of the work orders. Apparently the microwave went out and they replaced it. No biggie right? However, the price of the microwave seemed a tad high. So I found the same exact model on Amazon and Home Depot for about half the price. Kind of makes me wonder if they're pocketing the extra money. Then other work orders come in, apparently normal maintenance such as changing out the HVAC filter isn't being done. The tenants aren't cleaning out the lint filters. So when that stuff breaks, who do they charge? What other kind of routine maintenance are they skipping? Are the rain gutters being cleaned out?

Overall, our experience at SPM has been great…read more Only real complaints are the duplicated charges taken from our deposit & the painfully slow email response time. It's common business etiquette to at least acknowledge receiving the e-mail within 24-48hrs and ask for time to process, however we consistently are ignored for weeks on end by the accounting department and Molly. Simple mistake, but the communication could really use an improvement. Edit: so after posting this review, we immediately had our case taken care of. We got the refunds from the double charge... still think communication could be improved. If the system allowed, I think I would give them 3.5 stars. -Kevin & Elle

I moved a lot when I was in Seattle, and it was always such a hassle…read more When I finally applied via WPI, I couldn't have asked for a better landlord than Don Truong. He was extremely helpful in getting me set up in my first place, and after a year when I needed to move, he was able to find another property that fit perfectly. The transition was seamless, and I stayed at the new place for two years. Whenever I had a problem, he'd quickly get someone to fix it or direct me to a way I could contact someone myself. Never had a problem with him for over three years-- highly recommended.

Do not rent through WPI. At 315 N Greenwood, we dealt with mold that required specialists, a…read moredeteriorating front porch, fallen trees on the roof, and plumbing issues with sewage leaking from the base of the toilet, all of which were ignored despite repeated requests. Joseph, the property manager, failed to respond to emails about urgent safety concerns. On move-out, we were charged for cleaning and repairs that were clearly pre-existing. Protect yourself: document everything and think twice before renting here.

The people that run this company are not friendly and usually are unhelpful when dealt with a…read moresituation to help resolve for a community. They are typically unprofessional and don't mitigate issues and instead instigate or heighten problems for communities they run. I recommend people to avoid using this management company and look for someone else who is more willing to represent the community well.

Our HOA BOARD has experienced an outstanding interview and subsequent interactions with personnel…read moreat 3Stripe. We have found them to be solidly prepared, extremely well organized and impressively experienced in managing Homeowners Associations. Their references supported our experiences in conferring with 3Stripe. We have contract d with them to manage our HOA. They are expertly guiding the Board through Transition. We believe that 3Stripe is a great fit for our HOA and anticipate a wonderful first year with them.