My experience working with Chelsey Ryskalczyk/Seattle Rental Group couldn't have been better…read more Chelsey is very responsive, she looked out for my best interests, and provided sound advice.

Unfortunately, don't believe the fancy pictures or the comments. We moved from another state and…read morerented a house based on the comments here. Our problems started right after we rented, and they did address them initially, but then they couldn't agree with the landlord and parted ways. After that, I was left alone with the landlord. Of course, since their contracts ended, they don't have to help, but even though I continued paying all my rent through the platform they provided and they knew about the issues with the landlord, they offered no support when I moved out. They didn't even give me a reference, and because my landlord didn't reply to emails or replied late, or perhaps gave a bad reference, I had a lot of trouble finding a new place. All I wanted was a reference. I came from another state and rented this house sight unseen, trusting their name, but they didn't lift a finger to help me in my difficult time. In the end, with a baby, two months of stress looking for a house, being rejected, and paying more deposit because there was no reference or a bad one. Think twice before doing business with this company or trusting their name, and if possible, talk to the landlord directly and meet them because one day they might be disappeared. Otherwise, you might end up without electricity and get no help from anyone. Because at the end of the day, once they rent the house and get their money, you're nobody's concern. Note for response: I just have asked that I rented property via your company and paid on time. New landlord just want to make sure no eviction or delayed payments. You had all these information and legally you could refer me because I rented from your company and I have used zego payment via from your company. You guys just rented out took your money and left me alone with landlord. I dont know landlord.I trusted your company! You just betrayed and left your customer alone

David has been our property manager for over 4 years, and he's been professional, efficient, and…read moreresponsive. To be transparent, we are property owners, so this review is from the owner's point of view. Having said that, he's been proactive in making sure the rental house is in a good shape, including regular annual maintenance. This is to ensure tenants get what they pay for. One thing David really stands out is his responsiveness and timely communications. Tips: believe it or not, best way to contact him is via email. He'll call me as soon as he's available whenever I ask him to call me via email. His email responses are mostly cryptic and straight to the point, and some folks may take that differently. But for us, we like his cut-to-the-chase, no-nonsense style. Believe us, we have had a different property manager before, and he may seem courteous, but his responsiveness and professionalism are not even close to David's.

Have been with David Drake for 2 years and so far his service has been impeccable! David is…read moreexperienced and knows how to handle tenants properly. David doesn't ignore hard problems but will take care of them right away. These problems were ignored for years by my previous property manager (also full-priced 10% but not half as worth the price). When faced with tricky situations, David will try to find the best solution for the landlord. Windermere seems to be doing a very professional job and I hope they can remain excellent always!

Took a chance on Prime being new to the area, but not to the business. Great communication and…read moretransparency offices are centrally located! Although I'm no longer in the area I'm at ease knowing my properties are in good hands. Thanks again!

I recently purchased an investment property in WA and was planning on managing it on my own. That…read moredidn't last too long since it turned out to be more work than I had imagined . I'm so happy I found these guys. They are quick and efficient and I don't even need to think about my property anymore. I realized it's absolutely necessary to have someone local to oversee your biggest investment.

I return response, no follow up, poor quality I wanted to…read moreknow specifics on house to rent

We booked a cabin in Index, WA a month in advance. They called and confirmed what time we would be…read morearriving at the cabin the morning of. They told us the road to the cabin would be plowed. We drove 2 hours to get there and then they told us the road wasn't plowed. Not a big deal, we chained up and made it just fine. Then they told us the person who changes the sheets wasn't able to make it and asked if we would mind putting the clean sheets on the bed, not a big deal. But, when we arrived, the house had not been cleaned at all. the dirty sheets were on the bed, last guests towels on the ground, no vacuuming, no work done whatsoever. They offered to refund us our $150 cleaning fee if we volunteered to clean it ourselves. Our relaxing weekend did not involve cleaning up stranger's mess in a cabin that we were paying $1,000 to stay in for 3 days. Sure, there was snow, but it hadn't snowed in the 4 days before we arrived. They seemed crippled by the snow, which is surprising because I am quite sure that it snows pretty regularly there. They blamed the housekeeping staff on not communicating with them, but it was the management's responsibility to make sure the cabin was ready for us BEFORE we drove 2 hours to get there. They offered us a different cabin that they said was comparable, but they said that one was "half cleaned" whatever that means. They were apologetic and pressured us to accept a discount to stay if we cleaned it ourselves and said that they could magically get someone out the next day to clean it. They even offered to BRING US CLEANING SUPPLIES. not come clean it for us, but they could bring us supplies. Ultimately, it seemed like a problem with their cleaning crews, but management was not willing or able to step up and fix the situation. We cancelled our reservation and booked one of the last remaining motels in Leavenworth for our ski weekend. It was small and low quality, but it was clean. My wife and I travel often and we will NOT be booking with Sea to Sky Rentals nor will be recommending them to anyone.

Just moved into the Equinox Building in Fremont. This is a great three-story apartment building at…read morethe crossroads of N. 35th and Fremont Ave. N. in the heart of Fremont! It doesn't get any better than this! Whether it be coffee, restaurants, bars, specialty shops, groceries at PCC, the Burke-Gilman trail along the ship canal, gyms, etc. Etc... Fremont has it, and these apartments are in the middle of it! Professionally managed, with a personal, special touch... Lori brings a smile and prompt, courteous service, with attention to detail you don't find just anywhere.... I love my apartment in the "Center of the Universe."

We just moved out of the Equinox building because we purchased a home. If we had to continue…read morerenting, I would not have moved out. The building is kept clean and in great shape. When we moved in, we didn't have to clean a thing (unlike other places I've lived before). Lori is very professional and extremely responsive. She was wonderful to work with! The maintenance crew, led by Chris, was fantastic and very prompt if we ever needed anything (which was very rare that we did). I definitely recommend living in Equinox if you can. To top it off, you cannot beat the location! It is super close to the Burke-Gilman, the lovely troll :) and the fabulous restaurants, coffee shops, night-life and library!

Adding to my earlier review as Debbie Smith is a star and has helped me sell three condos over the…read morelast few years (including during a pandemic!) and has always been a wonderful agent. She is quick, courteous and brings an incredible network of contacts from junk haulers, painters, inspectors, contractors, you name it. Thank you Debbie for being such an amazing person and making the impossible - Possible!

I've been a tenant since I moved to Seattle 3 years. I've lived in various states at various…read moreproperties and I can confidently say Debbie Smith is the best property manager I've ever had. She's attentive and genuinely cares about everyone that lives in the building. She's thorough and also transparent about everything. When you constantly hear horror stories about other property management companies and the turn over around the area, it makes me feel lucky to have found this spot. Highly recommend to anyone looking for a new place.

I lived in a Ballard Emerald Heights Property Management apartment for 3 years and have absolutely…read morenothing bad to say. Jacob, Kayleigh and Ryan make a great team; they are responsive, professional yet personable, and every interaction I had with them was always a pleasure. We got to know Jacob the most, as he was sporadically in and out of the apartment; simply put, he was the best landlord I've ever had!! Any time we had a maintenance request, it would get taken care of in a timely manner. I stand by Emerald Heights Property Management and will always refer my friends to them!!

My girlfriend and I had lived in their Ballard apartment for three years. We have no complaints and…read morewere very impressed by the stunning treatment we got from Emerald Heights. Our building manager, Jacob, was one of a kind. Any time we had a maintenance issue, he was always punctual and professional. We felt very safe in the hands of this company. Thank you guys!

EDIT: WPM did finally resolve this issue, but certainly not promptly. They told me that it was…read moreaccidentally added to my account--which seems like a pretty significant mistake. And they are still the worst landlord that I have ever dealt with. Believe all of the bad reviews. I do not know any of the other individuals, but their reviews reflect my own experiences with Walls Property Management. In addition to many other bad experiences with this company, they are currently trying to charge me $372.43 for a maintenance call that took less than 5 minutes--all the technician did was reset a button on the stove fan hood. No damages on my part, and no parts or materials required. In addition, every neighbor that I have met have recounted their own bad experiences with Walls Property Management. If you choose to rent through this company, be prepared to defend your tenants' rights, because they have no compunction with ignoring tenants' concerns, selectively enforcing the lease, and violating tenants' rights.

*LONG POST* Walls…read moreProperty Management is THE WORST. I moved into my current residence in September 2023 and about a month in, I realized there was a SERIOUS leak coming from the living room window every time it rained. It would pour down the window, onto the sill and then pool at the floor if I did not put towels down. I immediately contacted maintenance for support and even expressed that new windows would be needed in my whole unit! The conditions are below what anyone should be dealing with. Let me tell you, that I have STILL not had the issue completely fixed more than a year later, even though I have called maintenance several times as well as management only to be given the run-around. Even when maintenance workers came out and claimed they fixed the leak, it still was never fully fixed. Fast forward to this year: In October - November 2024 maintenance workers came and ripped out part of my ceiling above my window to try and see where this leak was coming from exactly. While I was happy to see this moving in the right direction, they never patched it back up because they were "waiting for the wood to dry"... well it's December now and the rain is gonna keep coming! Soooo I just have this hole in my ceiling. At the same time, I finally saw some slight progress being made of a windows person coming to take measurements for new windows. But as of the beginning of December 2024, the owner of the building decided to change management groups. So now, I'm still left with no real solution. Now it's like both management groups are trying to kick a ball back and forth on whose responsibility it is to finish the job. I don't care, I just want it done once and for all!!! It is UNACCEPTABLE, UNPROFESSIONAL AND EMBARRASSING FOR WALLS PROPERTY MANAGEMENT GROUP TO EVEN CALL THEMSELVES THIS WHEN THEY DON'T CARE AT ALL ABOUT TENANTS. I know I shouldn't be surprised, but over a year to fix something is crazy. I did everything I was supposed to as a responsible tenant.

These guys probably are really good property managers, because they will do anything to remove a…read morenegative review. They actually lied to Airbnb and told them I never stayed there - and because I never responded to their automated messages about the house, Airbnb told me that I had to prove I was there with photos or similar. What masterful con artists.

If you ever need a property management company for your Short Term Rental properties in the Seattle…read morearea, I would highly recommend Eva and Sid. I have been working with them for over a year and I couldn't be more happy with their services. Here are just few callouts from my experiences: They are your one stop solution for any needs including finding the perfect rental properties (Eva is a licensed real estate agent), furnishing the house, and handling daily airbnb operations. They are great with interior design and will make your properties aesthetically stand out among all other listings on airbnb. They are super on top of everything, extremely responsive, considerate, knowledgeable and responsible. They're always just one text msg or phone call away. When things need to be addressed or fixed in my property, they will provide different solutions and prompt fix; and their quote is always reasonable and transparent. With my STR property, they handle all the communications and daily operations, and provide me with a monthly statement. They closely monitor and constantly adjust all of their listings to make sure both occupancy rate and price are at optimization. With their hard work and dedication, my STR property is generating positive cash flow and it is one of my best investments. Eva and Sid are a smart and diligent couple, who will happily share their knowledge and expertise to help their clients to succeed.

DO NOT RENT FROM THIS COMPANY! They are slum lords and don't…read morecare about the well being of their tenants. For example, the Crestwood is not maintained, so the building is really run down, has filthy main walkways, mildew infested units, mold growing all over the decks/exterior, and poorly managed grounds. During the year I spent living at Crestwood, I never once saw anyone cleaning or maintaining the common spaces or grounds. Then, the building is surrounded by trees so it attracts a lot of big spiders. The webs take over the walkways and doorways, then they constantly get into your apartment. The building is old so you can hear everything; there is no sound proofing whatsoever. Also, across the street was a large construction site so it was loud jackhammering, concrete trucks, gravel trucks, etc for the majority of my time at Crestwood. Also, the property manager lied about the deposit saying it's cheaper to just vacate, that the cleaning fee would be about $150. Instead, they charged $375 for cleaning and I left my unit far cleaner then it was when I first moved in. I have rented apartments in the Seattle area for over 20 years and I have NEVER had a property management company keep more than half my deposit, for literally no reason. I will never rent from Northwest Apartments again. Living here was utter hell.

The good: Crestwood Apartments have a great location. Right in the heart of Fremont, very close to…read morebus lines and all kinds of great places. Also, the west-facing views are amazing. You can see the Olympic mountains, sunsets, and much of Fremont. The bad: the building is old. It has terrible sound insulation: if your neighbors are home, you'll probably hear them. If they're watching a movie or throwing a party, you'll feel like you're partying right there with them. On a quiet evening or morning you can sometimes hear your neighbor's phone vibrating (!) The resident managers are meh. They have posted a note in the laundry room that tenants should call the maintenance company directly if a washer breaks. You also can't reach them on the phone, their posted number goes straight to voicemail. They prefer to do all their business over email and don't seem to like meeting their tenants in person, which kind of defeats the idea of having a manager on-site. This becomes a very real problem when you're preparing to move out (read on for more on that). They do usually follow through on repair requests though. Now, the ugly. Crestwood is managed by Northwest Apartments, which I urge you to look up here on Yelp and elsewhere. That company is *very very* shady. They have a reputation for not returning the security deposit after the tenant moves out, and charging them even more money for "damages" actual and made-up (including ridiculous ones like "broken toilet seats", and unbelievable numbers of burnt-out lightbulbs. Once that happens to you, you're out of luck. Practical advice: document the hell out of the condition of your apartment before moving out. Take lots of photos and videos. Don't use nails to hang pictures (they'll use a few nail holes as an excuse to repaint the whole unit and make you pay for it. It's actually in their standard rent agreement if you read it carefully. Do a pre-moveout walkthrough with the resident manager. They will play hard to get, not respond to emails, and say they're not around, but you have to insist. Hundreds of your hard-earned dollars are at stake. Good luck Crestwood residents. Enjoy the views!