Michelle and Don helped us buy our home. These two are absolutely made for this business. They…read moremade a very stressful process fun. They were extremely responsive and accessible to us during the process. They earned my trust every step of the way, advised me on building a very solid offer in this hot market, and negotiated hard for me in the end to ensure I didn't give anything away. All while keep us calm by providing us great information and clear guidance. They even worked for us while on vacation out of the country. We were extremely impressed with Don and Michelle and grateful to have them as our agents. Would highly recommend.

I used to rent a property Jay is managing. Being a tenant, the best property manager is one who…read moretakes care of the property whenever issue arise. Jay always fixed them for me quickly no matter how trivial the issue was. Jay is a great guy to work with.

I am very happy I chose Christy Rice to manage my rentals. Her team does an excellent job at…read morecommunicating both to owners and my tenants; maintenance and repairs are done in a timely manner with very detailed reports as to what was done. Their pricing is very fair. Above all, Christy finds really good tenants who respect my property and pay their rent on time. Their background checks are especially thorough. That makes everyone happy.

This appears to be a second account NPP created to get away from all of the terrible reviews they…read morereceived previously. This, alone, should tell you all you need to know about how scummy this company is, but there is a lot of helpful info in some of the reviews associated with their other account if you're looking for details. Whether you're a homeowner or tenant, I would highly recommend looking for your property management needs. By far the worst experience I've ever had with a property management company. Karen Denning (our primary POC) is particularly incompetent and lacks any discernable integrity.

I was referred to Lori Bannister by a friend for property management services. Lori has been great!…read moreShe was open and transparent about the entire process of renting one of my rental units. She was able to guide me from start to finish of listing the unit and getting a great rental market rate for my place. She would provide me a list of items to complete and would give me plenty of time to look over documents and ask questions. I wouldn't hesitate recommending her! She's great. I'll continue working with her.

We were so disappointed with the entire experience of selling our home with the Greg Stamolis…read moreWindermere office. We started with a different Windermere agent, who we got to know and were comfortable working with. We wanted to list our home near the price we hoped to get for it. Bill said to list it for 25-30k less in hopes of generating a price war. It was not really our desire to do that, but we were finally convinced. Then Bill went on vacation and handed us off to Greg with some type of split commission agreement. Promises were made that the service would be great, the pricing was right, and the plan was good. But it did not turn out that way. We should have stuck to our instincts. We were pressured into paying $1200 to stage our home, being told over and over that this was going to make for a stronger open house. After the underwhelming open house, we were informed by our neighbors that the assistants who ran it were so late that people gave up waiting, and then during the open house, were busy with their iPhones and not engaging with potential buyers. We got 2 offers, only one of them was solid. Our first instinct was to take the house off the market and re-list it at the price we originally wanted. As they did not want to do that we wound up having to negotiate with our own 'team'. It went on and on and finally we decided that we weren't in a position to start over and we took the offer. Excuses given for the disappointing outcome included that we waited too long in the season. Another was that our townhouse was a bit older and people want modern. But the week after we sold, an absolute comparable came on the market. Two blocks away, built the same year, same sq. ft, same layout, same finishes (possibly same builder). They asked 15k more than we did, they got 40k more than we did. Next time, if there is a next time (we are happily renting now), we would find agents who are better listeners, harder workers and just plain better at their jobs.

Greg has been nothing but helpful and professional helping us with our real estate needs. I would…read morehighly recommend Greg Stamolis! Terrific guy, extraordinary knowledge and very helpful!

As an out-of-town landlord, I'm really relying on my property manager to take care of my property…read moreand tenants. David Drake was referred to me by my real estate agent who spoke highly of him and he's right! David is very easy to work with and has done a fantastic job from finding great tenants to managing my property so far. He's super responsive and resourceful. He has stayed on top of everything every time we or the tenants had a question or a request. I can view the expenses and balances easily the Windermere website, which provides a great record for accounting and tax reporting purposes. I can trust David taking good care of my property as well as my tenants.

ANN ASHFORD AND CORY BREWER, you owe me an explanation…read more I paid a $4,800 security deposit and, after waiting three months, received only $600 back this August. You withheld the rest of my deposit for alleged damages, claiming you needed to wait for estimates. I requested documentation, invoices, and proof supporting these charges, but none was ever provided. Instead, I received a $600 check with a memo simply repeating the alleged damages and a total that appears to have been pulled out of thin air, with no documentation to substantiate the amount. This experience has been incredibly frustrating and disappointing. The lack of transparency and communication throughout the process is unacceptable. Based on my experience, I strongly recommend avoiding this company.

JC was great--he worked with me throughout the entire home…read morebuying process. He is a dedicated real estate professional who works tirelessly to fulfill the client's purchase or sale. A calm presence through negotiations and the entire real estate transaction. JC was extremely knowledgeable of the neighborhoods I was searching in and helped secure the perfect home for me. He made the process stress-free. I would recommend JC if you are looking to buy or sell a home as his real state experience is valuable and look forward to hopefully being able to utilize his expertise again.

I am a certified public accountant and I had questions on the value of my home and where I should…read moreinvest in updating for the greatest resale value. JC provided a great explanation and comparable market analysis that was extremely useful, especially since I like numbers! I would highly recommend JC!

I wanted to call out our realtor Leanna Young for the AMAZING work on helping us sell our Sammamish…read morehome. Leanna met with us and made the suggestions needed for us to prepare the house to show the best. We were ecstatic with the negotiations she did for us and in the end we made more on the house than we ever dreamed. I would certainly recommend Leanna to everyone looking to get the most for their house.

This review is for the agent - Shawna Stanley. Not…read moretrustworthy! She represented us as buyers, we could not see the house in person (given the covid situation). We repeatedly asked her about the condition of the windows on the house before making an offer and she kept saying they look fine. She misrepresented the facts by saying the windows look fine. We asked her to do a walk thru for us (since we were moving from out of state) before closing. Didn't do that either. After moving in, she gave us a home warranty for the first year but we never received the packet in the mail because she never paid for it. We regret hiring her! Extremely unprofessional!

Bill Kriner, and later Sam Golla and his team have done a great job managing our rental. Got the…read moremarketing out the same day I signed the contract and had a quality tenant within about a week. Their maintenance staff is great and responsive, the tenants they have approved and rented to have been great, and paperwork and payments are timely. Would recommend.

Shina Kashino, Compliance Manager of Washington Management Co, and her staff member Tara have been…read moreconsistently early and timely with their monthly reporting and deposits. It not only has been been most impresssive, but this is exceptional for any business to accomplish.