I used this company for a real estate closing transaction and the level of customer service was…read morefantastic. Our escrow closer went above and beyond to help us close our transaction early. It went so smooth it was a real pleasure to work with this company.

My appointment booking and signing at Rainier Title was a painless experience. They accommodated me…read moreby changing my appt to the Lynnwood office rather than Bellevue. Lise was the sales agent who went over the signing documents with me and she did a thorough, careful job and answered my questions. No complaints; they were great!

The team at Keller Williams led by Matt Dubas knew I was afraid to buy a house and pay twice the…read moremortgage costs as I had in my condo. They knew all this and yet reassured me that if I pay off all my bills I would be able to buy a home. My case was very difficult for them because before I could buy a house I needed to find a buyer for my condo which was badly in need of work. Plus I had a lot of pets and no way to really do a proper showing. However thanks to Gina (who was wonderful, btw) I was able to get a buyer for my condo. But this left me with a limited time to find a house. I found two homes I loved and put offers down on one. In 2006 when the time came to sign the paperwork for my condo I was called in and did everything in person, having someone on hand to explain to me what I was signing. Last year this did not happen. I got a whole bunch of emails with contracts from various places that the email asked me to auto sign with no one there to offer guidance or explain the forms to me. This was difficult for me because I am 60 years old and not tech-savvy. I could not read half of what I signed. My offer was accepted on the house. When I went to meet with Matt Dubas I asked when the inspection would be done on the house. He told me the inspection was waived. I had never agreed to this, nor would I if I had known one of the forms they deceptively slipped into one of those electronic email contracts had me sign this waiver. I was also not told during this meeting with Matt that I still had the ability to back out of the deal. Which I would have if I had known I could, because there was the other house I liked just as much. I moved into a home built in 1900 that needs a $30k roof replacement. I borrowed $6000 from a friend and settled for repairing the roof instead. After just one winter the siding is starting to peel off the house. I had a specialist out to look at the home and it will cost me $40k to get the house resided. Both of these things would have been brought to my attention if I had had the house inspected--which I DID want to happen and never happened. This realtor has told me several times that mine was one of the most difficult sales they have had. I truly think they snuck that form into the contract for me to unknowingly sign to get me into a house and be rid of me. The broker Brian Acey (also at Keller Williams) called me last week and told me there should have been a form I would have to sign to waive the inspection on the house--and someone on hand to explain to me that is what I was signing. That never happened. Mr. Acey also said I should have been informed after the fact that I still could back out of the deal. That never happened either. Mr. Acey then spoke to Matt and called me today. Now suddenly he is telling me "oh there was a form electronically sent that you signed" (auto signed). And when I reminded him of the things he told me over the phone last week, suddenly he doesn't "recall" saying any of that to me. I am 60 years old. I guess Mr Acey must assume I am a forgetful old lady with a poor memory, but I am not. I remember things very well and write down important things I am told in phone calls. But I guess lying through one's teeth and using deceptive tactics to get an older person barely able to make ends meet into a home they cannot afford to get rid of them is perfectly ok to do if you work for Keller Williams.

I engaged realtor Jeff Schumacher to sell my property with an unusual set of goals, which included…read morea quick closing, a 6-month rental agreement, and a buyer who intended to develop the property (our family's home for almost 60 years) in a manner that didn't overpower the surrounding residences. He fulfilled these and more with a solid purchase agreement the very day the property was listed. He has more than ten years experience in the local residential real estate market. Evidently this let him zero in on the offer that was most likely to deliver what I was after, since subsequent interactions with the buyer are proving Jeff's instincts to be correct. Throughout, Jeff's primary concern was providing a stress-free experience for me. His nearly 24-7 availability and facility with the all the different aspects of the sale process meant that my readiness to go to market was the only real delay. I would definitely recommend Jeff to anyone who wants an agent who puts them first and who is able to plot a sure course through all the decisions and legal agreements involved in selling a home.

I am extremely impressed with Pinnacle Properties! I had the opportunity to partner with Chris…read morewhile selling an investment property in Pierce County. Chris was methodical and strategic in his approach to managing the sale, and he remained incredibly responsive and supportive through every step of the process. He is also genuinely wonderful to work with! Thank you, Chris, for your dedication--I can't wait to partner again in the near future.

Chris and Pinnacle Properties have been great to work with as we navigate renting our home for the…read morefirst time. He is super responsive and very professional. I would highly recommend them to anyone looking to rent their home.

VerraTerra is the best property management company I have ever rented from. The emails and web…read moreportal are easy to use! Benny the maintenance supervisor is swift and professional! Jessica Welch the property manager is always kind patient and caring and has often assisted well above and beyond her duties. I am a current tenant and have no interest in ever parting ways with VerraTerra!!!

My move out experience was frustrating and left me feeling like I was being given the runaround…read moreregarding my security deposit. I received written permission by text to mount my TV and pictures using screws, and I patched the holes before moving out. What concerns me most is that photos were taken to document the property's condition before my lease ended, while I was still cleaning and moving out. I finished cleaning and returned the home, including the garage door remotes, on the final day of my lease, yet I was later told the remotes were missing. I was also charged around 400 dollars for carpet cleaning, despite the lease stating the carpets are cleaned between tenants. Combined with the loss of a significant portion of my security deposit 2,695 for walls that were cleaned and patched, these charges did not feel fair, based on the condition in which I returned the home. I'd encourage future renters to document everything, in detail. And, maybe think twice about renting through this company." RCW 59.18.260 -- Security deposits and ordinary wear from normal use "No such deposit shall be withheld on account of wear resulting from ordinary use of the premises." Just be careful with Lindsey Montoya Mozeika very shady person if you ask me, I just got blocked also because why? I was standing up for myself! I encourage anybody and everybody else to do the same don't let these crooks get you! Make sure you take photos document properly and get yourself a good lawyer like me! Im getting a good one!

Seattle Rental Group was great in connecting me with fantastic agents who helped me find a great…read moreapartment in Seattle. I was relocating from New Mexico, and they made the entire search so easy. Bree sent over a curated list of apartments that matched my price range and my amenity and feature requirements. She also provided information about each neighborhood, which was incredibly helpful since I was moving from out of state. The day I arrived in my new city, our other agent, Kristi, picked us up and gave us a six-hour tour of the places we had selected. Additionally, she was an advocate for us throughout the process. She asked the tough questions of the leasing agents on our behalf to help ensure we got the apartment we wanted. She asked questions we hadn't even thought of, so it truly felt like she was on our side rather than pressuring us to choose a place. She was amazing. Even before I signed my lease, I had additional questions, and Kristi was there to answer those as well. Both Bree and Kristi were fantastic. They even handled turning down the apartments we decided not to select, which was one less thing for us to worry about during a major move. Great service all around! They made relocating to Seattle and finding an apartment so much easier.

Kim from Seattle Rental Group was amazing! She was incredibly helpful throughout my search for a…read morenew home in Seattle. She generously took the time to offer advice, answer my questions, and walk me through the process even outside of our scheduled appointment. Kim truly cares about her clients and gives them her full attention. Although I ultimately chose a property that I found on my own, she still kindly took time out of her day to help me evaluate it and talk through its pros and cons. Her support, honesty, and genuine willingness to help made the entire process much easier. I'm extremely grateful and would highly recommend Kim to anyone searching for a home in Seattle!

My Sister rented from T Square Properties in the past and lived at one of their properties from…read more2020-2024. She was a great renter who paid rent on time and left her unit in immaculate condition upon move-out. She had no issues. Fast forward to June of 2025, she applied to live at HARMONY at Mill Creek Townhomes which is another property managed by T Square Properties and rented a townhome site unseen. Because of her good experience with T Square Properties in the past, she felt confidant to lease site unseen. July 6, 2025 was move in day and she had all her belongings in a Uhaul, upon entering her unit she quickly realized it was not move-in ready. The unit was filthy and had not been maintenanced, painted, cleaned and the carpets were dirty with caked dog/cat hair at the edges where the carpet meets the wall. The carpets were urinated on by pets and the unit had a very strong, overpowering odor of pet urine and feces. We have 137 photos of the filthy unit. When she attempted to contact the management company there was zero response until one of the leasing agents texted her at midnight!! which in what world is it okay to respond to someone at midnight via text? So unprofessional! My sister sent emails and called multiple times and was passed off to multiple people that work in the office with no one getting back to her. My sister had to drive to their office in Bothell this morning to get someone to address the situation and all she got was office staff not knowing anything about why her unit was not move in ready. In the days prior to move in, management sent my sister a couple emails saying that everything was good to go as far as move in and gave her the code to the front door and they expressed how nice it was for her to be returning as a past resident. What an awful experience this has been. A uhaul full of her belongings and now after demanding that they refund her the $5,000 she paid to move in, a single,hard working mother with two small children is scrambling to find somewhere to live that is in the same area and within her children's school boundaries. What an absolute failure this was on behalf of T Square Property Management. I have been working in the property management industry for 20 years and this is unacceptable and they dropped the ball big time. Renters beware of this management company and always inspect your unit prior to move-in accompanied by one their leasing professionals. Take pictures and videos and make sure the unit is move in ready. The rental should be maintenanced/turned and painted or touch up painted, carpets cleaned or replaced and cleaners have thoroughly cleaned the rental properly for the next resident to move in. Bang up job T-square Properties!!!

STAY AWAY. This company will lie and over charge for move out damages to keepi your security…read moredeposits and not include proof. They have zero communication and then illegally keep your deposit. They charged up for renters insurance when we didn't even live there. This is a dishonest business and unfortunately I have to sue them and I hope they don't find a way to absorb the costs to the owner because he is a wonderful man even though they are the negligent ones.

Jennifer is a HOUND!…read more Let me explain, since that probably doesn't sound flattering. My wife and I were turned on to Jen at the beginning of October through a family friend, and we wanted to push forward the process to move in faster, since rates are so good and prices are still low. Jennifer and her partner Julie busted hump to get us listings in our area that followed our parameters, and sped us through the offer phase, barely squeezing in our offer before any others could be signed. And she fought for our price very aggressively. I'd recommend her to any of my friends or family in a hearbeat.

Jennifer helped me with my first ever real estate sale of my condo, and I can't imagine a better…read moreexperience! She went above and beyond every step of the way, explaining all of my options to me, and counseling me on what she recommended as the best approach, but ultimately empowering me to make all of the decisions based on the scenarios she laid out and the information she helped to provide. I wisely followed her suggested approach each and every time, and each and every time it worked out to my benefit, greatly exceeding the sales expectations for my place and ensuring the smoothest possible process along the way. She helped chase vendors for me, and had great suggestions and even some discounts on third party contractors to do necessary repairs. When we discovered a leak during pre-inspection - the responsibility of the HOA and the upstairs neighbor to address - she politely but persistently chased the HOA and the neighbor to ensure the work was completed ASAP. She ensured the place looked IMMACULATE for the photos and the open house and, as she predicted, we had competing offers and a confirmed buyer well over asking price within two days of the open house! All of this is enough to rate her an A+++++++. But then, two weeks before closing, she really demonstrated how much care she puts into her work and taking care of her clients when she called me with the news that someone had broken into my unit, which I'd already moved out of. She decided to swing by "just to check on it" and found the break in - and thank god she did otherwise who knows when we would have discovered these squatters! Luckily there was no damage done because Jen caught it so early, but she took all the necessary action on my behalf, getting in touch with the police to ensure they kept an extra watch on the area and even continually stopped by to ensure all was ok during the two weeks until I signed the final papers knowing that I was 30 minutes away. Talk about above and beyond!!!! Jen had my best interests in mind every step of the way, and gave me so much piece of mind during my first time through the often overwhelming and confusing process of selling a house. I've been raving about her nonstop to my friends and family and, although I'm not usually a frequent Yelper, wanted to share even more broadly what a great experience I had. If I could give more than 5 stars, I absolutely would! But just know that if you're lucky enough to work with Jen, you will be in GREAT hands.

We've had the pleasure of working with David for over four years, and he has consistently exceeded…read moreour expectations as a property manager. He replies to messages within minutes, making communication effortless. When it came time to list our property, we simply sent an email, and within a few days the lease was signed with a qualified tenant. It was truly a hands-free experience. David is very knowledgeable about the local rental market, pricing properties competitively. He conducts thorough background checks to ensure reliable, responsible tenants are placed. When maintenance issues arise, he addresses them promptly and professionally, never leaving anything unresolved. He's also built a trusted team of maintenance specialists and contractors who are experts in their respective fields. We recommend him highly.

David has been our property manager for over 4 years, and he's been professional, efficient, and…read moreresponsive. To be transparent, we are property owners, so this review is from the owner's point of view. Having said that, he's been proactive in making sure the rental house is in a good shape, including regular annual maintenance. This is to ensure tenants get what they pay for. One thing David really stands out is his responsiveness and timely communications. Tips: believe it or not, best way to contact him is via email. He'll call me as soon as he's available whenever I ask him to call me via email. His email responses are mostly cryptic and straight to the point, and some folks may take that differently. But for us, we like his cut-to-the-chase, no-nonsense style. Believe us, we have had a different property manager before, and he may seem courteous, but his responsiveness and professionalism are not even close to David's.

It was the first time for me to rent my house. I had an agent who tried to help me for 2 months but…read moreshe couldn't find tenants.I just googled to find a rent mangement company with lots of doubt. I was lucky to have a chance to have an interview with Servyn PM. Melina and Tye are not only professional but also personal. It is not easy to find these two extremely important qualites at the same time. Tye counceled me and analyzed the problems. He came to me with the solution. He and Melina helped me to find the tenants (whom I feel so comfortable with) within 36 hours after Tye posted my house. I said to him, It is MIRACLE! I can say this for sure, "They know what they are doing with the best communication SKILL." Who can be better?

They responded with several near term dates with a request for a meeting during a week that I was…read moreout of town. I asked them to provide additional dates for after I returned but they never responded.

So far so good! We switched after having a horrible time with SJA and they have been responsive…read moretransparent and communicative so far. Appreciate all of the team's help and so far it has been pretty seamless. Management costs are on par with the other property management companies in the area and there is a point of contact for the team, which is nice to have if anything comes up. Happy we switched!

Although we didn't end up renting the home, working with Michael was such a positive experience. He…read morewas incredibly kind, thoughtful, and genuinely went out of his way to help us. He was very kind with setting up an after-hours tour for a house we were super interested in, and always responded quickly and thoroughly to our questions. His professionalism and warmth made us feel truly valued throughout the process. Michael is exceptional at what he does, and anyone would be lucky to work with him!