My wife and I found Andrea through a recommendation and as first time home buyers, she made this…read moreprocess super smooth and stress free. We could not have asked for a better experience. Our first offer on our dream home was accepted in the same day and less than 48 hours after meeting her. She was and still is an extremely valuable advocate for her clients and we are so thankful for all her help. We've been living in our new home for only a month now and we're still wondering when we will wake up from this dream. Andrea and the Duo team are wonderful to work with. We closed over two months ago and still hear from Andrea checking in and being available to us for advice. Reach out to Duo and ask for Andrea. You won't regret it!

We bought our first home with Emily and have gone back to Emily and her team for subsequent…read morepurchases. We have recommended friends to work with Emily and her team and all our friends have had a good experience with them. I would recommend her in a heartbeat and the insights that she and her team provide are extremely valuable to the customer. I would definitely recommend her for buying or selling a home.

We purchased our first home with Howard and he was absolutely fantastic and wonderful to work…read morewith!! Being first time home buyers - we were very nervous and didn't know quite what to expect; but Howard was very patient; calming and explained everything in detail!! He showed us many different homes and didn't pressure us or feel like we were wasting his time (with my indecisiveness) he made us feel very, very comfortable!! He gave us many great tips and helpful information that we would not have known. Since the purchase we have recommended him to many of our friends- looking to buy or sell! He's amazing and will not let you down!! Works fast; friendly and very professional but cool at the same time! Thank you Howard!!

As I entered retirement my wife and I decided to sell our second home in Kent and retire out of…read morestate. The home needed a lot of updating and repairs to bring it up to a marketable condition. At first I thought that I could do minimal repairs and updates and sell it myself. I soon realized that accomplishing this task while my resources were out of state proved to be unwise. Next I considered selling it as is. At this point a knowledgeable agent who I could trust was in order. I have known a number of agents over the years. I ultimately chose Howard due to his extensive experience and knowledge in real estate. Having known something of his past dealings before he became an agent I felt that he would be the best to answer important questions that I had about the current market, a marketing plan, and our expected return. He answered all of my questions satisfactorily and ultimately we hired him as our agent. Howard clearly understood what the end goals were for preparing our home for listing. At times the project seemed to be overwhelming but with Howard's guidance and calming demeanor he was able to guide us through the project from beginning to end. If you are considering buying or selling we highly recommend Howard as he truly knows the business and understands the market. He is a skilled negotiator and gets the job done with a "win-win" agreement! I would like to add that in the early 1980s I was a licensed real estate agent for a few years and so I have a basis to make a comparative analysis of Howard's skill, knowledge, and performance. Dave C.

Susan is just extraordinary in her ability and knowledge. She has helped me over the years with…read moreboth sales and rentals and I can say how wonderful she is and how appreciative I am for her all her efforts. Susan is the right choice if you're looking for a professional, skilled, and knowledgeable real estate expert. Highly recommended and no one will work harder for you

This woman will not stop. Now she has sent her resume. ‍…read more The list of marketing strategies on the resume is something I would expect any good realtor to do. Problem is if she is spending as much money as she is marketing to me, she probably wouldn't spend whatever marketing budget she has designated for the sale of your house wisely.

DO NOT WORK WITH KEOKI…read more A friend and I rented a house in Ballard for 1 1/2 years and he was easily the worst landlord we've ever had. His lack of communication was astounding and we couldn't understand why. The biggest reason for the low rating is that they tried to steal our deposit. We told him that we were moving out and there was no communication from him at all. We had to send a certified letter saying that we were leaving the premises. He was supposed to come by for an inspection but flaked on us at the last min. To top this all off after we left he did not return our deposit within the 21 days given. We called, left messages, emailed and no response. We cleaned the house and left it in the same condition as when we first rented it. My roommate had to get a lawyer to call him and after that, they finally returned it in full. (We left at Dec 1st and we got our deposit around Jan 15) I'm not sure what he was thinking like he actually thought he would get away with it. He thought he was slick and it almost blew up in his face. I'm not a disgruntled ex-tenant, just a guy who had is landlord try to keep his deposit. Not sure how he's still working when he pulls this BS

Stephanie and Keoki hit it out of the park. I would give them 7.385 stars if this were a 7.385 star…read morescale! I have such an appreciation for someone in any-kind of sales role that isn't pushy, and they weren't at all. They were flexible and attentive, like good yoga instructors. We almost considered never finding a home so that we wouldn't have to stop seeing them.

Neighbors had a survey completed yesterday and both my husband and I were home. We actually spoke…read moreto one of the surveyors and said we were happy to see them here. Unfortunately neither of the men came and asked if they could enter our yard. We have a locked gate and two large dogs!! How hard would it have been for them to ask if they could enter our yard - the legal way and not jump our fence! Shame on them and shame on your company! I see that not informing neighbors has been a big concern for your ratings. Please train your team to be respectful of others property. Thank you. Unfortunately we will not be using Emerald Land Survey ever.

They are so awful that their customer (average homeowner needing a straightforward boundary survey)…read moregot sued and lost because of a sloppy survey. Emerald Land Surveying's customer had to pay attorney fees and costs too.

This company runs on-line auctions for the Mill Creek area. I bid on and won a lambskin jacket on…read more1/1/25. Every other franchise in the PNW pays the shipping invoice from the CTBids information. Not this franchise...without warning or telling the winner about the safety features you are required to enter your credit card info in order to pay the invoice for shipping. (One jacket cost almost the same amount as the jacket for shipping materials and postage with USPS. Another auction sent 2 coats for $15). The email telling you to pay for shipping provides a phone number if you want to pay by phone. upon finally reaching the person ...after 4 days of leaving messages...said they never allow anyone to pay by phon. So I paid the darned invoice and got a mess that the jacket had been sent. except it wasn't! in checking the link, USPS said they were waiting for the package. After a week I got a voice message from an unknown person who didn't mention any company that she wanted to talk about my missing item. First thing I've heard about! what missing item? from where? Don't bid with them unless you're interested in a big time waster and no winnings!

This review is only for the Millcreek WA CT Bids. My…read moreexperience buying auction items with majority of CT Bids has been good. Most are great about pics and disclosing issues. Not this Millcreek franchise, so many of my items were damaged in some way or another. Now to add insult to my wallets injury is they charge an 18% buyers premium where all others charge 15%. It is my opinion if you are going to charge us buyers a higher BP then we should get better results. I did bring this up at time of pu with 2 of the workers. One stated they had a lot to catalog, the other was super rude in her response. Sorry not interested in rude behavior and excuses. To me it comes across as very deceptive! Buyers beware.

Buyers, please be careful when dealing with this realtor and his listings. Here are a few things I…read moreencountered as a buyer : 1. This realtor is very bellicose and aggressive. He easily threatens the buyer with legal actions directly bypassing your realtor. If you want to frighten your potential buyers away, go and hire him. 2. The realtor provided conflicting information regarding the square footage of the property. He bypassed my realtor and reached out to me directly, claiming that he had two appraisals indicating the size as 3002 and 3200+ sqft, opting for the smaller measurement. However, the seller themselves informed me that the first appraisal stated the size as 2900+ sqft. 3. Do not release your Earnest money directly to the seller, and be wary of agreeing to pay more than 5% of your Earnest money. The realtor attempted to trap us with their own contract forms instead of using WA standard forms. 4. I found that the realtor disclosed my private information, including personal messages and phone number, to unrelated individuals. This is a breach of my privacy. 5. This arrogant person calling buyer POS. Not surprised at all. PS: why you deleted your response? You said you couldn't be happier to get my 1 star review. What just happened?

Max did an outstanding job of selling our house. As a local builder, I have worked with many…read moredifferent agents through the years and Max is definitely top tier. Max is extremely well connected with the local real estate market of buyers, sellers, builders and other agents. Throughout a transaction there are many times that decisions need to be made, not always with a right or wrong option, and because of Max's connectedness, this translates to a high level of knowledge to guide each decision with the best data possible. Max is a go getter and doesn't stop at anything to get the job done with excellent results.