What POs place the employees are no help started a new account they said I would be paying a way…read morelower fee but of course they lied and my first bill was astronomical. Make sure you get everything in writing.

My granddaughter and I upgraded our phones here and got wonderful service. There were plenty of…read morephones to choose from for all different prices. We were able to find exactly what we were looking for.

Came in to transfer a service & ended up buying an internet Hot Spot w/o a contract for only $45…read more Saving $10 a month. Juan helped me out with my second line & assisted with the transfer & backup. Juan was very patient. We'll see how the hotspot works

EXTREMELY Unprofessional staff, Don't know the dudes name, but this dude will flirt with your woman…read morelol, AND IN FRONT OF YOU! I personally have worked in customer service and i can tell you from experience the difference between flirty customer service and actual customer care service. Besides the point we just need a new phone bud, you don't need to ask my wife about her personal life. Thanks again

Can you believe that the day I posted this, I dropped my iPhone X!?! I jinxed my darn self…read more.. Thanks again for the save Marc and team at Visalia iPhone repair!

I went to get my iPhone screen replaced after being recommended this place from my dad and my…read moreprofessor. I am not impressed. From the outset, the sketchy-feeling location of the immediate/surrounding area where this place is located as well as the clear lack of punctuality make the experience less than it could be. The lady at the front desk told me that the phone would be ready within 45 minutes, but she didn't call the number that I gave her at all, even 2 hours later. I came back around 1:45pm and the sign said that they were on lunch break, and that they would be back by 2pm. I had to wait until around 2:20-2:25pm for them to return. I thought that that was irksome. Additionally, for whatever reason I am currently experiencing glitches when I am typing on my iPhone keyboard. This did not seem to happen whatsoever before I got my screen replaced. I am going to ask for another replaced screen, and see how my phone is after that. Edit: I went back to get the screen replaced again because my keyboard wouldn't stop experiencing glitches when typing, but even with the new screen that they added on, it is still experiencing glitching. You can see this taking place in my screen recording attached to this review. The owner of this business states that they have the "best" replacement parts in the business on this Yelp page. I say that that is a vague and misleading statement. On the contrary, you are looking at a possibly inferior product here. I paid $70 for a slightly faulty screen, and I was not informed that it would be faulty in the slightest. Sure, it is a notch cheaper than Apple would've charged to do the job fully well, but what I care more about here is the fact that this company claimed that their parts were the best, which, again, I find to be a misleading statement and hence probably bad business practice. It is a shame too that many others who have received an inferior product from this company may be ignorant of the fact that it is anything other than "best", and are passing faulty information around to people like me to persuade them that they can get the "best" parts at a lesser price from here than directly from Apple. When Apple says that they have the best parts, I know that what they say is true from experience. In the opposite vein, I doubt that what this business says is true going forward because when they said that they have the best parts, I know now that what they said is misleading and potentially deceitful.

Quickly new what was wrong with my computer. Replaced my power supply. I could have done the work…read moremyself but was too lazy. Bit pricey by they are very knowledgeable and communicate well.

fixed my PS5 however they charged more than what they originally quoted me. Other businesses in the…read morearea provide same service at lower prices. Will not be returning and cannot recommend.

Fixed both phones and both worked very good and it went by so fast. Very easy and quickread more

fast service. very helpful highly recommend this place…read more My daughter will be happy with her phone.

My husband and I went into the store to purchase a laptop for my school work. Hands down the best…read moreservice we have ever received! Mind you, my computer literacy is not the best and my husband only speaks Spanish. Manny Mosqueda was our sales helper he not only helped us decided between two different brands by breaking down prons ans cons of each item. He gave detailed explanations and answered every question or concern we had. He was extremely transparent with everything from the items to insurance coverages he covered it all and made sure we understood everything we were purchasing. I also want to highlight the level of professionalism this young man spoke in. I consider myself fluent in Spanish but Manny not once stuttered, chopped up words in Spanish none of that. He was able to assist us both in English and Spanish for my husband and I to both understand. I was planning to translate to my huband but manny had it covered better than I would had ever explained it. Thank you Manny for helping us purchase the right computer we felt at ease leaving the store with that amazing purchase.

I came in the store with my sister and walk up to the stand with 5 employees and ask one Im here…read morefor a pickup, they direct me to the other side because thats where they do pickups, so I said thank you, and when me and my sister are walking over there, I hear behind us one of the employees repeating what I said pretty clealry "PiCKuP", like what was the need for that comment? He made it sound like I sounded stupid for asking a question, I say what was that, and he replies "oh nothing we all here for pickups it was nothing." I said what was the need for that and my sister was also talking back, lastly he says "we werent trying to make fun of you guys or anything." All of his other coworkers doing nothing but watching when they heard him say all that, like is that how the employees are trained? I had a talk with the manager so I hope he does his job and looks into more cuz that's unacceptable. Still got my meta glasses tho.

I went in there because my phone wasn't responding. It was completely black…read more Sasha!!! She was completely amazing. She went out of her way to even help me make a service order, letting me use their telephone. Sasha just wanna tell you thank you for helping me out...

Shady workers in this place. Was quoted $60 for the work if I brought in the parts. I arrive and…read morethe worker with the black hat quoted me $140. Saying his peeps should've never quoted this price. Well I'm sorry you'll lose a good customer. Went up the road and they will fix it.

In town visiting my mom and she dropped her iPhone so after the guys at Sprint recommended…read moreCellairis, we drove to the mall to check it out. The kiosk is rather big with counter space on all four sides so it didn't feel crowded. The gentleman who worked there was very friendly, helpful, patient, and did quality work when it came to replacing the screen. We left the phone at the kiosk and walked around the mall. Within 20 minutes the phone was ready. I also bought a phone case for her and we both got screen protectors on our phones and the total was less than 200$. That's a good deal in my opinion. There were plenty of cases to choose from if that is what you fancy. In and out with what you need when you can't live without your phone.

Ok, so my daughter took her phone in for a cracked screen... and ended up with a broken home…read morebutton. We took it to Central Valley iPhone repair and the guy said that the home button ribbon was torn so, now I have to spend ALOT more money to get a cracked screen fixed. Do yourself a favor and don't go here.

Jahn did an awesome job fixing my daughter's iPad! He was kind, professional, and made the whole…read moreprocess easy. Great customer service and definitely worth the walk into the mall! Highly recommend!

Quoted me 115$ for my iPad screen fix then after they took 3 days to fix it they wanted me to pay…read moreanother 100$ cuz it was a different model and make . Terrible communication. Definitely wouldn't recommend it