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uBreakiFix by Asurion

3.2 (18 reviews)
Open 10:00 am - 7:00 pm
Updated 1 month ago

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Response time

10 minutes

Response rate

100%

Services - uBreakiFix by Asurion

Desktop computer support

Device support or repair

Laptop body repair

7 More Services

Laptop support

Mobile phone body repair

Mobile phone support

Smart watch support

Tablet body repair

Tablet support

Video game console support

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Becky C.

I have been here 4 times this week. It's about 35 miles one way but the closest place to get my phone fixed with the insurance. First time we went they said they didn't have the part (they could've called). We went back two days later and the new part didn't fix the phone so we got a replacement. Went back with two other phones today. One needed a new battery and new charging port and the other needed a new battery and was having issues with reception and calls. Went back and picked up the phones and not only did they not fix the phone with reception issues and battery, they damaged it! There's a huge crack on the front and the corner had multiple cracks. When I got there they said that phone was unrepairable and I asked why. They kinda smirked and said I'll ask. After 5 minutes of beating around the bush, the girl that actually did the damage came out and "explained" with no remorse. After several questions she just disregarded me and acted like it was no big deal. On the other phone they needed the battery and charging port, the battery was replaced. When I asked about port, she said they cleaned it but still loose. I said why didn't you change it? She said that I told her not to do it. She was mistaking the discussion we had regarding other phone. She said that the case was closed and I could just make another claim! Another one hour round trip drive and waiting for my phone that should've been fixed today! Unprofessional and unsatisfactory!! We will be getting a replacement phone but that's beside the point. Attitude is key.

Poor invoice.

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11
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1

5 years ago

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UBreakiFix

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3 days ago

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UBreakiFix

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2 months ago

Watch out for the sales pitch. They gave me a new up grade but also an up tic in replacement cost. I guess they were exceptional service.

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UBreakiFix

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3 months ago

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UBreakiFix

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2 years ago

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Robert G.

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7 months ago

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UBreakiFix

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9 months ago

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UBreakiFix

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1 year ago

Excellent fast and professional service found the solution to my problem without overcharging me, will always support business like this!

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UBreakiFix

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2 years ago

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2 years ago

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3 years ago

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Robert G.

Hi Erika, thank you for the feedback. We appreciate it.

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4 years ago

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Robert G.

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5 years ago

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Robert G.

Hi Jo Ann! Thank you for the feedback. We appreciate it.

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6 years ago

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Robert G.

Hi Carl! Thank you for the feedback. We appreciate it.

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4 years ago

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Robert G.

Hi Eric! Thank you for the feedback, we appreciate it!

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5 years ago

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UBreakiFix

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4 years ago

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Robert G.

Hi Brian! Thank you for the feedback. We appreciate it.

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6 years ago

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Ask the Community - uBreakiFix by Asurion

What do you charge to replace the back of a Galaxy S8+, and do you have it in stock (any color is fine), or would you have to order the part?

Hi Kim, per Samsung we are required to use the correct color for your S8+. Please give us a call at (559)795-2462 Ext. 2… Read more

Replace screen on iPhone 11 Pro Max? Can I get Estimate?

$259.99 including parts, labor and standard 90 day ubif warranty. Please give us a call to confirm availibility. You can reach us at (559)795-2462 Ext. 2… Read more

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Review Highlights - uBreakiFix by Asurion

Dropped my iPhone off for a screen replacement, had it back in my hand an hour later.

Mentioned in 2 reviews

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uBreakiFix by Asurion - mobilephonerepair - Updated May 2026

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