This Staples location is not a shining example of the once popular office supply chain. This location is particularly dreary. It's a bit on the dark side and feels overcrowded, messy and outdated. Perhaps it's the lengthy slow moving Amazon returns line that runs directly up through the center of the store. read more

I don't know where Brandin (cashier #3019925) came from or what planet he calls home, but his brain is outta this world! He can multitask like a champ and he's fast and polite and super knowledgeable! I came here yesterday and saw him in action and I came back today to make a return and he is a whiz! Staples, give that guy a raise cuz he does the work of 3 people at the same time! Love it!!! read more

Staff was very helpful in helping me understand options for printing a banner as well as other supplies for a corporate strategy workshop. Super appreciate it! read more

They are horrible Amazon makes you return here now the line has tons of people in it with one employee doing ALL returns. The phone rings endlessly with announcement over intercom customer service has a call holding customer service constantly no one ever answers it. 3-4 employees max horrible store I can not stand going here have to know for Amazon returns they ask if anyone is purchasing come up front and no one goes BECAUSE NOONE PURCHASES ANYTHING EVER! read more

Staples - Horrible service - Printing Services Near Me - Visalia, California

Superb!!! The very best in office supplies and the absolute VERY best in staff and Khalid is the MAN!!! read more

Staples - Happy Shoppers Shopping at the BEST Office Supplies SHOP. - Printing Services Near Me - Visalia, California

Consistently understaffed and almost painfully slow sometimes. The amazon returns station is the worst possible place to return amazon items. UPS and Kohls are far easier and at least 3 times quicker. Aside from never actually having enough staff, forcing 1 person to slowly switch between checking people out and doing returns, the Staples system also has several more steps it seems for returns causing every return to take longer. I assume they are trained to do this also, but when we're waiting for 15 minutes and next up for returns and then then told boxes have to be closed, and new boxes have to be opened, please wait and then, welll after the fact somebody comes to buy something and we get "I have to help paying customer first, please just wait a minute", kind of annoying to hear. If Staples wasnt the place amazon keeps sending me for my returns, I would absolutely go elsewhere. read more

The store itself is a disorganized environment.. feels like an unnecessary distraction. There is a disconnect in the relationship between iPostal1 and the employees who handle the Mail that is sent to the private mailbox address. In order to utilize their copy or printer services, the documents must be sent via email to an unidentified third party source. After the email is sent then the documents are transmitted to the machine for printing. And of course the employees are involved with the final process of retrieving your documents. Which makes their involvement an additional involuntary data breach and a completely reckless disregard for any customers right to confidentiality. There is no consideration for privacy laws or other relevant safety measures. If you ask an employee for information related to the third party "email address"; or ask how to obtain the store or third party "privacy policy" for this particular service, the employees cannot provide any reasonable explanation. Which ultimately means that (more than one individual) whoever is vicariously liable for the "hiring, training, and supervision" processes has been "negligent" in their efforts to maintain integrity and compliance within this organizational structure. read more

Saturday. Only two staff members in store. One tied up with Amazon, the other in the printer section. After waiting 10 minutes in line told I had to go to another register that wasn't open with no one to operate it. Inexcusable. read more

Does this store ever dust and vacuum? It's so disgustingly dirty! Wonder how often their regional staffs come by...?! Wish Amazon would pick somewhere else for returns. read more

I cannot say enough good things about David and Angelica at this staples. After being given the run around at Office Depot for two hours, I decided to try staples. I was overwhelmed and in despair trying to print posters for a fundraiser. Thank god for David and Angelica who knew their business and had solutions for the issues I was experiencing. They saved my event and I am so grateful for them! They rock. Helpful, knowledgeable and overall incredible customer service. Thank you staples, as a business owner you have my business for years to come. read more

Line of 25 people and the boss is shooting the breeze with one of customers well his poor checker handles all the customers . Doesn't bother to help out afterwards I ask if another person can help out he gives some bogus excuse and just stares off into space . Never coming back . read more

09/27/2024 Christina and I went to Staples. to order business cards and flyers, so unbeknownst to us, we had what we thought was a perfect picture of what we wanted to have made! WRONG!!! haha . If it wasn't for Zack, we would've had a mess. Thank you so much, Zack. Your professionalism and knowledge, to what we needed to have done, was on point and made a huge difference. Without your great customer service, we would've been going down the street for help. That fo read more

This staples has the absolute best customer service and prices! I am in the midst of planning my father's unexpected funeral services and they have made the program and poster printing process so much easier. Valerie the supervisor was beyond incredible, helpful, and very patient and understanding while I was in the middle of making so many decisions. She went above and beyond any service from a copy & print center that I've ever received. I will now do my marketing and business prints from this center. Also I price checked them with FedEx and they were also more affordable. 5 stars thank you!! read more

Good printing service, but the lady at the printing service got a bad attitude. That's why I gave it a one star.

Valerie at Staples does an outstanding job with service, friendliness and multitasking. Hope you can recognize what a tremendous value she is to Staples. All the women that I have encountered there are amazing. I hope they are adequately compensated. read more

The worst customer service if you need something printed in a hurry, same day service means nothing. My order was due 830 pm wed, i went to pick it up at 930 on thurs as i was to leave town I ordered 1000 business cards, there was a small issue i could have fixed in less than 10 minutes if they had bothered to pick up a phone, but no instead they made me late to leave on my business trip with 140 garbage business cards promising a refund and the cards when i returned They then canceled my order the next day and no refund. Incompetent, late and liars. Never again. read more

I went to staples yesterday to get supplies and a printer, David helped us and really made things easy for us. He was a great help and very enjoyable. read more

The best in Visalia for office/stationery needs. Their employees know what the true meaning of customer service is and always go above and beyond to be helpful and friendly and thorough. I have even had a gentleman at the register shake my hand when helping me. How can customer service get any better than that? People at the print desk are so friendly and will actually stay with me until they know I am completely helped and taken care of. Not lazy careless incompetents like the ones they have at Office Depot. Avoid that place like the plague! If you have any printing, stationery or office supply needs in Visalia, look no further. This Staples is as good as it gets. read more

This is at the lower end of the office supply store experience, and mostly because they proclaim to be a "superstore" when they are clearly not. I've been to office superstores. They are vast warehouses of everything you can imagine from printing supplies to paper products to the latest in office technology. Here I found a mediocre selection that did not include either of the things I came in for: trash cans or the fairly common printer ink I use. Not to mention the parking lot was a poorly-designed nightmare on a busy shopping weekend. On the bright side, I did find staples. read more

Read WHY Staples is 1,000% times better than Office Depot or ANY OTHER printing, copying or scanning place in Visalia. I have an 800+ page document of my family history that I wanted to get scanned into a PDF so that I would always have it and pass it on to my family. I called around and Office Depot wanted to charge me $3.99 for the first page and $0.25 for every page after that. I was looking at $200+ for a scanned image!!! Are these people CRAZY? There's no ink or paper being used just the use of the machine. They're NUTS!! They wouldn't even reason with me on it. :( I called Staples and spoke to Eric at the Copy Center and he told me that his prices were the same but he couldn't see the logic behind it and would only charge me $6.99! I was shocked. I repeated six dollars and ninety-nine cents and not six hundred and nintey-nine dollars right? He confirmed the price and laughed at the inquiry. It took him two days (5+ hours) to do it. He went above and beyond ANYTHING that I would have expected. When I tried to pay him more for his work he cheerfully said no and that it was a pleasure to serve me. I whole heartily RECOMMEND Eric to anyone that has copy, printing or scanning needs in Visalia. He doesn't make commission off your work but will put his whole heart into his/your work. In my opinion there isn't a better place to get these types of services done in Visalia. Period. read more

I went to staples to get a office chair and when I got home I put it together witch was not that hard but when I sat on it I bumped my desk and a piece of it broke off. read more

They were more than helpful copying needs and finding new papers for my autobiography.

I wanted to give this Staples a 5 star review for their printing services. We needed a enlarged photo printed out for a service this past weekend and Courtney was incredibly helpful. Above and beyond. It's clear to me that this store is all about customer service so I recommend it if you need printing. read more

It took a few min to wrangle someone, but once we did, it was fantastic! Super friendly and sincere, helped us out to the truck without being asked! Yes please! read more

The only place I go to buy office supplies. Everyone that works there is knowledgeable and extremely helpful!

What can I say they have what I need, when I needed it, for a responsible price. They need to study up on the laws of Miss priced items but usually take care of me in the end in some fashion or another. read more

Good Layout of the store; and friendly staff. The reason why I gave 4 stars instead of 5 is because of the what happened while i was checking out. So I go and check out and the gentlemen that checked me out asked me if I was going to be paying with my "staples more" account. I said no; he asked me if i had a "staples more" account and I said no; he asked me if I would like a "staples more" account and I asked him well what is a "Staples more" account. The way that he explained it that it was an upgraded rewards program. So he finished checking me out and handed me over to one of his associates and they did all of the paperwork for this "staples more" program. While the paper work was being done I thought that it was a little strange that they were asking me for me SSN, yearly income and how much i pay in rent every month. At the time I just thought well maybe they are going to be basing what rewards am offered based on my income. After I had left the store I had googled this "Staples More" program on my phone and I come to find out that this program was not an upgraded rewards program but it is actually a credit card with "added bones" for what you spend with a high interest rate that is financed thru citi bank. At no point in time when this employee was trying to sell me this "Staples More" program he did not explain that it was a credit card with a high interest rate that can only be used at staples and staples.com, read more

Recycled 20 ink cartridges at the store, and thought to have $40 in store credit by mail. But somehow they changed the policy that you have to buy $100 in store within the 3 months time period to get the credit. No one at the check out told me that in July, so I'm out $40 . Live and learn. Not going to shop there anymore. read more

Selection of pc hardware has gone down since the move. Could not find laptop internal hard drives there anymore. Very clean though.