We left Sprint now T-mobile, 3 weeks ago…read more I went to this location and found excellent customer service. We got new Samsung S22 phones at this Verizon location with Jessica - she was AWESOME! She handled us with white glove service. Make note, that many folks appear to be leaving her competitors for the same reason we were leaving. I am super happy to have made this change. In fact, we left after 17 years with Sprint due to the terrible service during the T-Mobile conversion. A local Venice FL T-Mobile location and a location in Vancouver WA were terrible. In fact, I was deceived by T-mobile in Vancouver WA whose sales team told me that I had to get new phones, plus I got a letter from T-Mobile in November 2021 stating same, supposedly because they were not handling the Samsung products any longer - so while on vacation we got converted to a new, cheap phone - a One Plus phone, it was supposedly free due to the changes! I found out that these are the cheapest Samsung products on the market. Plus the T-Mobile sales team made us give them our other really fantastic Samsung phones. This was the worst conversion of a merger ever. We are happy to be with Verizon now.

Are the employees at this store committing fraud? Phones that are exchanged for newer phones are…read morebeing reactivated under a different phone number and applied to an existing account? The employees are changing plans without the plan manager's approval. Verizon Fraud dept. has been alerted to the activity at this store. Michael and Keean are two employees that are taking advantage of old people in the area when they come in for service. They are stealing incentive money from Verizon by setting up deactivated phones. They are committing fraud by charging an existing account for the new plan on the reactivated phone. DO NOT turn in a phone to this store. DO NOT use this store. BTW, where is my $130. for trading in the 14 plus for a 17 ?

This is the location next to Publix and Panera in Venice Village Shoppes. They're great, always…read moresolving my problems quickly. The employees seem to enjoy working there while expertise and attitude make all the difference in the world. Thanks

Terrible service. Manager wouldn't even come out of the back to speak with me. Just the go-between…read moreminion running back and forth. Wouldn't even bother to look at the updated protection policy information which covers my issue which multiple other T-Mobile stores have had no problem complying with. 1 star is too many.

The store removed the payment kiosk and the representative skimmed my credit card…read more I called the store and was told the DM would call me back. No call and my review was eliminated. I'll take this down when I get the PROMISED call back. Beware!

Terrible and alof. They really do not care much for you or your service but only want to sell NEW…read moreservice to people and phones. Bad news. I had to leave and finally did all I needed in my truck by calling myself.

called because bill for internet serviceonly was increased from $80 to $90/month. Only use for…read moreemail, searching and ordering. Not only no help to reduce price but was directed to a higher price of $110/mo. Check out other carriers. Comcast was $44/mo

If I could give 0 stars I would. Everything about dealing with Frontier was a headache! From the…read morepeople coming to your door weekly to sign up. To the installation where installer wanted to mount a permanent box in the middle of the living room wall! To being over charged by Frontier, with very spotty service. Cancelled after two horrible months. Charged for a third month after disconnecting and hit two month later with an early termination fee that I was never informed about until I wanted to cancel. They just took all of it out of my account when in three times after I cancel to get money! NEVER AGAIN!

Great service. In and out in 20 minutes with a new phone screen. My son picked up a couple…read moresquishmellows from the thrift items.

Had a bad incident with my iPhone 8 while dining out and trying to get a picture taken at a local…read morerestaurant where the device was dropped and the screen shattered. Took my iPhone to I-Fix-A-Phone to have it repaired. Ben was superb. Got my iPhone looking brand new. And as protection got a new case for my iPhone there at the store to prevent incidents like this happening again. Very grateful and thankful for the service.

I brought my MacBook in after a juice spill. Max was very helpful and knowledgeable. He checked it…read moreand let me know that the spill was minor and didn't cause any damage. He was honest and didn't overcharge. Grateful that it wasn't more serious. Highly recommend the business!

I brought an iphone with a shattered screen in. They told me it would be fixed in 30 minutes. It…read morewas actually ready in 14 minutes. The salesman was very friendly. I highly recommend this company.

Brought in my Motorola Atrix - a phone rated the EASIEST SMARTPHONE to repair - for a glass…read morereplacement around 4 PM. The screen was cracked but the digitizer was working fine...all they had to do was replace the glass. At about 5:30 I went to pick it up, because I knew they were closing soon and hadn't called me. They told me it wasn't ready yet, which I found strange (coz it shouldn't have taken more than an hour) but I said ok and sat down to wait. A few minutes later they came out and told me that the phone couldn't be repaired that day and that I'd have to come back tomorrow. i said no way, and asked them to put the phone back together. They did, but it no longer functioned, although it did boot. I asked them why, since it had worked when I brought it in. They told me that they had had to cut the cable when they took the glass off -which was an error on their part. I asked them who owned the company so I could file a complaint and they refused to tell me. They also refused to give me their names, and as soon as we walked out, they locked the door behind us even though it was at least 15 minutes before their official closing time. I brought my phone down to UBreakIFix in Fort Myers the next day, and got it fixed for $99 + tax - this place was gong to charge me $125 + tax. So I savfed some money, but most importantly, my phone worked,. STAY AWAY FROM THIS PLACE --- if they can't handle a glass replacement on an Atrix, I wouldn't trust them to fix anything.

A really good place to go for iPad repair and trouble shooting. Review is of my experience when my…read more2-year old iPad wouldn't connect to charge. Venice, Florida should be aware of this. iPads and iPhones are expensive and so I'd rather try to repair than replace with new.

I needed a new screen for my IPhone 14 with cracks in the surface so I could turn it in for an…read moreupgrade. I'd heard about Harrison and the good reviews he'd obtained on Yelp. He certainly lived up to his very good reviews. He's very personable and knowledgeable. No fancy digs, no hypo or upselling. He set a reasonable expectation for next morning service. It was great! While I hope not to ruin the new screen I'd go back to him in a heart beat!!!

Needed new batteries for my fob for my car. It took them 1 minute to set me up. Great service!read more

The store closes at 7pm. I got there at 6:35 pm and the lights were out and the door is locked. I…read moredrove out of my way to get there. The time right now is 6:48 pm