ALERT - Deceptive, dishonest salesperson! Purchased a new phone from S. Venice AT&T store…read more Salesperson was rushing through contract and avoiding clarifying questions. I confirmed several times the exact amount my bill would be with the installments. He said only the monthly new phone installment amount would be added to my current amount. As soon as the transaction was done, he disappeared, I had additional questions on setup. When I received my new estimated bill there were additional services I never was informed of or agreed to! The salesperson added insurance $16. and anytime upgrade $10. Confirm your contract price before leaving the store to avoid addition charges by a dishonest salesperson!

Steve is very helpful work on my wife iPhone. He did very good job and helpful. Best service ever I…read morehad

Terrible and alof. They really do not care much for you or your service but only want to sell NEW…read moreservice to people and phones. Bad news. I had to leave and finally did all I needed in my truck by calling myself.

Thank you to the gentleman who is helping my Mother (who's 90) with her flip phone setup. I made…read morethe appt online for her. She ca to say they won't see me. They said they do not make appts. On your website there is a selection that says make an appointment. I told her to go back in. She did and some girl kept telling her NO. Then a nice man frim the back said I'll help you if you can wait a few minutes. Thank you - It's not an easy task to help the helpless who are Seniors. Let's talk to this chick about customer service and take a look at your website!!!!!

Switched from Tmobile where I had a horrible customer service experience went to Verizon where…read moreDevon went above and beyond! I can't even explain the level of customer service, he was polite, welcomed me with a smile, provided me with options and educated me on the different devices to choose from. Helped me seamlessly transfer to Verizon. Thank you so much Devon and the general manger I believe at the Venice location for staying late and actually wanting to help me!!

My phone suddenly stopped making calls. I pulled into this store and the young lady behind the…read morecounter quickly troubleshot the problem which turned out to be the SIM card. She replaced it and I was in my way within 15 minutes. Excellent service!

Great service. In and out in 20 minutes with a new phone screen. My son picked up a couple…read moresquishmellows from the thrift items.

Had a bad incident with my iPhone 8 while dining out and trying to get a picture taken at a local…read morerestaurant where the device was dropped and the screen shattered. Took my iPhone to I-Fix-A-Phone to have it repaired. Ben was superb. Got my iPhone looking brand new. And as protection got a new case for my iPhone there at the store to prevent incidents like this happening again. Very grateful and thankful for the service.

I went to Boost mobile in Venice Florida today desperate for help with existing phone service …read more Trevor G. hooked me up with an i phone 6 and new payment plan. He was kind, patient and very knowledgeable!!! He had multiple customers and was great to us all!!!! I would recommend store and Trevor to everyone I know!! I not only got a great price but OUTSTANDING CUSTOMER SERVICE!!!!!! Carol Schoen Venice Fl

I went in for a phone for my mother. I specifically told the sales girl her primary reason was to…read morebe able to FaceTime her family around the country. She made suggestions and we made a purchase. After a few weeks went by I had time to go over the phone with my mom only to find there is no FaceTime available on this phone. I went back into the boost store today only to be met with a cocky sales person. I asked him a question, he replied, I asked him another car question To which he replied you are not listening to me to which I replied there is no need for you to talk to me like I'm an asshole. To which he replied you need to leave. There is no customer service at this location. I will be doing everything I can to switch from boost Mobile to another provider. If you are someone who feels like customer service is important do not go to boost Mobile. They couldn't care less about taking the time to get you the proper product for your needs. Spend the little extra and go to sprint, which is the service I have and the customer service is excellent, but my mom was trying to go based on her budget. Definitely got what she paid for as far as phone but no one should be treated like this. The guy wouldn't take the time to have a conversation with me to try to find a solution. We are in a seniors community and this location does not have the skills, training or patience to help our seniors. Good Luck

I brought my MacBook in after a juice spill. Max was very helpful and knowledgeable. He checked it…read moreand let me know that the spill was minor and didn't cause any damage. He was honest and didn't overcharge. Grateful that it wasn't more serious. Highly recommend the business!

I brought an iphone with a shattered screen in. They told me it would be fixed in 30 minutes. It…read morewas actually ready in 14 minutes. The salesman was very friendly. I highly recommend this company.