Do not use for internet service. Because you will not have it more than you do. I blame myself…read morebecause I didn't jump this ship along time ago. I am however now close personal friends with people from India. They know me so well after years of conversations that I'm welcome to visit anytime. The is the poorest excuse ( should be their middle name) for a business that I have ever seen. Don't do it!!! Even their own technician told us to give up and which provider to use. How about that???

I wish zero stars was an option. Don't do business with CenturyLink. I've never had worse customer…read moreservice in my life. Their supervisor with straight up lie to you on the phone and you will get bills that they refuse to fix or honor their word.

Outstanding customer service. Knowledgeable technicians who are helpful, patient and kind. We…read moreappreciated his explanation and time.

We recently bought a new house, the previous owner had 3 TV mounts already on the wall, however the…read moreback plates for the prior sets were all taken by the previous owner. I understand that this is common practice, as they're already configured for his TV's. Quality came out and got all 3 of our new TV's set up with the proper mounting hardware. They were on time, pretty much on budget to what was quoted, the technician was courteous, clean and efficient.

Pricey but works. Customer staff is friendly but it seems they loose my phones I use for…read moreupgrades...kinda weird.

There isn't much doubt that Verizon's service is among the best, however they fall short IMO when…read morecomes to placing automatically insurance plans on equipment generally without your permission. If you don't want coverage you best be alert. I'm still awaiting an explanation.

We decided to give this service another try and were reminded of why we left. Terrible customer…read moreservice, when you can understand them. They also ran new optical cable from the road. In doing so, they left app. 15 yards of the cable exposed, while only burying the rest maybe 2" below the dirt. We tried to tell them about the problem to no avail. Now the cable is comepletely ucovered, and seperated from the house. No change in service, which leads me to believe we haven't had actual fiber internet for the entire time, which would explain the terrible bandwidth. We can't hardly stream on more than 2 tv's at once. Just a garbage monopoly of a company. We're going back to T-Mobile.

Xfinity Mobile did a bait-and-switch on my mobile pricing! I…read morewas only looking at their 5 year internet plan when a chat agent told me they could get me 1 year of mobile service Free if I signed up for the 5 year internet plan and I switched from my current mobile provider. So I did but every month they charge me for mobile. I go online and get them to reverse the charge and after an hour or so they do. Today I went to their store to get them to Stop billing me so I don't have to waste my time each month getting it reversed. They denied me and said that the agent should have never made me that offer and I'm SOL!! I saved the chat transcript for the offer and still I have to pay for Xfinity's mistake! I'm going to file a complaint with the BBB.

They are almost impossible to deal with. Our billing is inconsistent and not correct for services…read morebeing provided. They do not keep their word and seems the left hand and right do not communicate. Our experience since signing up a couple months ago has been unsatisfactory when dealing with their personnel. TV and internet do work well. It is the Admin piece that is unsatisfactory.

I am extremely disappointed with Spectrum's service…read more About a week ago, Roberto Dottavio (Residential Connectivity Specialist) came to my home and offered me Spectrum Fiber Internet 1 Gig for $50/month, with the first month free. At the time, I was already using Frontier Fiber 500 Mbps for $49/month. Since Spectrum offered a faster plan for nearly the same price, I agreed to switch. To make sure everything was accurate, I called Spectrum's customer service at 1 (833) 737-0874 the day before the installation. The representative confirmed that Spectrum Fiber was available at my address. On August 4, the installation technician, Andy, arrived. After checking every utility box in the neighborhood, he informed me that there were no Spectrum fiber connections available. In other words, the service I was promised simply did not exist at my location. As a result, I had already canceled my Frontier service based on Spectrum's assurances. Now I regret that decision and have to call Frontier again to ask them to reconnect my internet. This experience wasted my time, caused unnecessary inconvenience, and showed a serious lack of communication within Spectrum. Customers should not be told that fiber service is available when it isn't. I sincerely hope Spectrum's management sees this review and takes steps to improve the accuracy of the information provided by its sales representatives and customer service.

Horrible customer service. No one knows how to do their job here. They've messed my company up so…read morebad I don't know how long it will take me to recover.

I love these guys........My answer to the lost cause Xfinity.........I got a modem for high…read moreinternet service..........works great.......no hassle no 2 hour wait on the phone.....Joe