I just want to talk to a real person. I only need Xfinity services for three months a year and…read morepicking it up was such a long wait, and now returning is not easy either.

Hello everybody . I just want to tell you about the worst service I have got at Xfinity. I went…read morethere November 13th at before 5 pm . The guys name is bran . I had him work on my old mobile account to new account!!! he will tell you what you want to here not fix the problem bran works at the Venice store.after the work was done. he told us our New account price bill will be 95.00 around a month . He said. Everything is fixed. November 26th we got our bill and it was 146.82 a month . He didn't do it the right way. ! So if you don't want to get screwed over don't go see Bran in Venice. He don't know. His job very well!!!

called because bill for internet serviceonly was increased from $80 to $90/month. Only use for…read moreemail, searching and ordering. Not only no help to reduce price but was directed to a higher price of $110/mo. Check out other carriers. Comcast was $44/mo

If I could give 0 stars I would. Everything about dealing with Frontier was a headache! From the…read morepeople coming to your door weekly to sign up. To the installation where installer wanted to mount a permanent box in the middle of the living room wall! To being over charged by Frontier, with very spotty service. Cancelled after two horrible months. Charged for a third month after disconnecting and hit two month later with an early termination fee that I was never informed about until I wanted to cancel. They just took all of it out of my account when in three times after I cancel to get money! NEVER AGAIN!

Zack lives up to his reputation for being fast, courteous, and reasonably priced. He diagnosed and…read morefixed my very frustrating TV issues and was more than happy to be of help. I highly recommend him and will call him again. He is an engineer and says he also repairs appliances and has other handyman skills.

Zack worked on my washer and did an Excellent job. I don't…read moreusually give reviews but he did such a good job I felt like I owed him to do it. He washed out my motor to save me the money of buying one and it worked. He checked out my whole washer and tightened some belts. Just a great job!!!!

Hassle free service too.. was punctual and had an 85 inch tv down and a new one up in no time. I…read morewould highly recommend Biljana Coldwell Banker Sunstar Realty.

From the owner: Our business strives to perform quality work at affordable prices. We offer a range of services…read morehere to make your TV experience Hassle Free!

I am SO frustrated with Verizon FIOS right now. First of all, the technicians you try to talk with…read morewhen calling support have very poor English. It was VERY difficult to understand any of their tech support. That is very frustrating. I had to call several times to finally talk to someone who somewhat understood what I was trying to say. Next, the tech who ended up coming to our house today was VERY nice BUT, he was flustered because he had to do a lot of work to make FIOS work again. I don't blame him for being flustered about that though, if the first tech who was here to hook everything up would have done it properly, he wouldn't have had to come out to fix everything - the problem was however, he forgot to hook our bedroom TV cables back up in the attic. I've paid for 2 On Demand movies, HD Movies weren't working so was out that money, now the TV in the bedroom isn't working at all - it's been a couple weeks now that I have had problems, paying a WHOPPING bill with service that's not working and tech service that quite frankly sucks. If I had another choice for cable optic service, I would take it in a heartbeat. I tried taking on Verizon chat to have the tech come back out to the house (he forgot to leave his business card) but they said I could be charged for the visit - because of their mistake!!

A very busy place. Service is slow and the teptestative are always in a selling mode rather than a…read moreproblem solving mode. Guess if you ha e Verizon this is the only choice you have

Xfinity/Comcast (serving Naples and Sarasota areas) is by far and away the worst company I've ever…read morehad to deal with in 11 years. They make it difficult to cancel service or products. They bait and switch, so you find yourself having to contact them at least once a year when they jack up their prices. The cherry on the icing was the email I got from them saying as a ten year loyalty member I was being given a diamond membership for free. I thought Great! I can get Premium again at no extra cost. No such luck. After a whole morning and almost missing a dental appointment, and speaking with three different live people following mazes of bot promps, I got absolutely NOWHERE. An offer from Xfinity is a Trojan Horse.

I have had the unfortunate experience of dealing with the store in Port Charlotte for the past 4…read moreyears. We have now moved to Venice and cancelled our home internet and have moved our cellular service to A T &T. We paid off our phone with them 2 months ago ( something AT&T will reimburse us for.).They have refused to give us our statement which shows this payment. My husband and I have attended the store on 2 occasions to have me put on the account that was in his name. Both times we were assured that this had been done. I went to the store and was 'greeted by a very surly man asking me what I wanted . I told him I need a copy of a statement as I was told by a rep on the phone that I had to go to the store for this. He then asked me if I was on the account and I said not as when we spoke to a rep on the phone my husband had to identify himself and tell them that they could speak to me!!! I told the man at the store that my husband was waiting by the phone to verify me and he said very nastily that no they would not do that. My husband has congestive heart failure and very seldom is able to leave the house. He then told me to get a power of attorney if that was the case. He then smirking told me to have a nice day! I totally lost it at that point and told him to f;:$ off and left. All we are asking for is a copy of a statement to show that we paid them for the phone. The reason I believe the staff is so rude is there is absolutely no one in charge that you can talk to.

Wow! You Verizon, really screwed your customers. I am so disappointed in the way you didn't tell…read moreyour customers and the unbelievable way Frontier has totally mismanaged this. I didnt even know rhere was a transfer of services until I call to find out why there was such problems with the cable service and then I got a recording with a new number to call. When e finally got through, they told me to be patient. That was a week ago and after rwo scheduled no shows for maintenr and five total hour of dealing with inexperienced, card reading telemarketers, I am frustrated beyond and furious!!! Oh, yeah, did I mention they actually expect me to pay for this bad business...Wow!

Absolutely the worst company representatives ever. Called to have serve set up and requested…read moreauto-pay. Rep walked us through the process of account set up and entered our credit card information and selected use this card as our default payment. First bill for $131.00 went through with a problem, but next bill to show up was an overdue bill with a $9.00 late fee and a charge for further month. Called FIOS and was told we had never signed up for auto-pay and even if we had it would take several payment before auto-pay would kick in...REALLY!!! Than called to pay our bill, so we could get caught up and were told we would have to pay an additional $3.00 to pay by phone. I feel this company is following the example of the airlines and are nickel and dimeing their customers to death. I requested to have my account canceled after making payment and was told I would need to call a different number yet again to complete this request.

04/07/2023 Frontier has no way of resetting their WiFi! As…read morea constant traveler and having Cameras, security system and air conditioning/Heating/and Humidifier working on WiFi it is not comforting to have it all go away after a lightning storm. Particularly if you are 3,000 miles away for a month. When I get home all I have had to do was turn it on. (Another company used to do this from their service desk). Plus, I paid 1/3 more than I am paying now for a better service. In trying to cancel my subscription, I have to take the equipment back to their store. (They have no store in Tampa)! I am satisfied if I was to stay home and be at the mercy of my WiFi.

I would give them a zero if it was an option...I signed on with Frontier internet on Jan 5. After…read more2 weeks of awful service and horrific customer service i called to cancel...I called about 5 times and they just wouldn't cancel it out. On Jan 26th I took my equipment back to UPS(who told me to hold the paperwork for a year since they are notorious for charging people hundreds of dollars claiming they never received the equipment back). I then continue calling to close my account and they said it was done and it never was. I got a bill in March thinking my account has been closed. I called and they said the 88.00 was for the month of March and i told them I closed the account in Jan. I have a bill that they have charged me for Jan, Feb and March...$88.31 a month. The first time I called in Jan to cancel the person I spoke to said that i was under the 30 day guarantee and there would be no charge since i canceled after 2 weeks. Well i just got a letter from a debt collection agency...well they will not get a cent from me. This company has no scruples and i believe they are stealing from people intentionally. This is hilarious that Mary responded with same message she uses for everyone.. do you see you reviews? after dealing with Frontier for a month I can see your as ignorant as the people in customer service and it's also hilarious that you think i would ever try to call there again to try to fix anything! good riddance and you won't see a cent from me, don't give a rats ass about your debt collection!!! This person Mary that responded from Frontier is nothing but a liar...I just checked my account and nothing has been resolved!!!

Great working internet, but God forbid you need any service on the office end like name change or…read moreerror correction. Better take the day off work to do 3 or 4 calls to their third world country call center with pleasant but incompetent people with challenging language skills and constant dropped calls. Just as maddening is their prerecorded telephone menus, each layer with tons of commercials for their product you must wait thru eternally to get to the next level but be patient, in 5-15 minutes you can get a live voice.

I would never use this company! I was shocked and quiet frankly appalled by the Overly Aggressive…read moreDrivers this Company has! I was driving south on 75 South This Morning and was almost run off the road by this Vehicle that prior to that incident was Following me so Closely for Several Miles I had to just take my foot off of my peddle so I could safely slowdown so this driver/technician would get the hint that I was not going to change Lanes just because he was trying the Bully me into doing so! I was going the Speed Limit a touch faster even. This Guy could have caused a serious accident! Don't use this company they will put your life at Risk!

We were on a hunt for a replacement battery for my iPhone 13 mini. Apparently, these are rare and…read morepricey. The Apple Store was weirdly frustrating with my request. As we walked into the mall, we passed ZAGG and took a chance and asked. They had two batteries in stock. Sold. It was installed within 35 minutes and we were back in business. I highly recommend this kiosk in the UTC mall.

Guy was nice and did a good job on screen protector. Go there if you need to protect your phone.read more