Switched from Tmobile where I had a horrible customer service experience went to Verizon where…read moreDevon went above and beyond! I can't even explain the level of customer service, he was polite, welcomed me with a smile, provided me with options and educated me on the different devices to choose from. Helped me seamlessly transfer to Verizon. Thank you so much Devon and the general manger I believe at the Venice location for staying late and actually wanting to help me!!

My phone suddenly stopped making calls. I pulled into this store and the young lady behind the…read morecounter quickly troubleshot the problem which turned out to be the SIM card. She replaced it and I was in my way within 15 minutes. Excellent service!

The people were nice, but many of them just did not know what they were doing. They are quite…read moreexpensive.

I just want to talk to a real person. I only need Xfinity services for three months a year and…read morepicking it up was such a long wait, and now returning is not easy either.

Hasn't worked since day one. No customer service Do not get EarthLink. Waste of money and time…read moretrying to get help. TERRIBLE.

Absolutely horrible - terrible!!!! has not worked from day 1 - they use frontier to install &…read morefrontier provides them with their crap modems router SAGEMCOM. They tie you to a contract you cannot get out of unless you pay them $200. I should have looked at this site first - whichever site I reviewed gave them high reviews but I should have researched further. They are not worth even 1 star

called because bill for internet serviceonly was increased from $80 to $90/month. Only use for…read moreemail, searching and ordering. Not only no help to reduce price but was directed to a higher price of $110/mo. Check out other carriers. Comcast was $44/mo

If I could give 0 stars I would. Everything about dealing with Frontier was a headache! From the…read morepeople coming to your door weekly to sign up. To the installation where installer wanted to mount a permanent box in the middle of the living room wall! To being over charged by Frontier, with very spotty service. Cancelled after two horrible months. Charged for a third month after disconnecting and hit two month later with an early termination fee that I was never informed about until I wanted to cancel. They just took all of it out of my account when in three times after I cancel to get money! NEVER AGAIN!

Great working internet, but God forbid you need any service on the office end like name change or…read moreerror correction. Better take the day off work to do 3 or 4 calls to their third world country call center with pleasant but incompetent people with challenging language skills and constant dropped calls. Just as maddening is their prerecorded telephone menus, each layer with tons of commercials for their product you must wait thru eternally to get to the next level but be patient, in 5-15 minutes you can get a live voice.

I would never use this company! I was shocked and quiet frankly appalled by the Overly Aggressive…read moreDrivers this Company has! I was driving south on 75 South This Morning and was almost run off the road by this Vehicle that prior to that incident was Following me so Closely for Several Miles I had to just take my foot off of my peddle so I could safely slowdown so this driver/technician would get the hint that I was not going to change Lanes just because he was trying the Bully me into doing so! I was going the Speed Limit a touch faster even. This Guy could have caused a serious accident! Don't use this company they will put your life at Risk!

Wow! You Verizon, really screwed your customers. I am so disappointed in the way you didn't tell…read moreyour customers and the unbelievable way Frontier has totally mismanaged this. I didnt even know rhere was a transfer of services until I call to find out why there was such problems with the cable service and then I got a recording with a new number to call. When e finally got through, they told me to be patient. That was a week ago and after rwo scheduled no shows for maintenr and five total hour of dealing with inexperienced, card reading telemarketers, I am frustrated beyond and furious!!! Oh, yeah, did I mention they actually expect me to pay for this bad business...Wow!

Absolutely the worst company representatives ever. Called to have serve set up and requested…read moreauto-pay. Rep walked us through the process of account set up and entered our credit card information and selected use this card as our default payment. First bill for $131.00 went through with a problem, but next bill to show up was an overdue bill with a $9.00 late fee and a charge for further month. Called FIOS and was told we had never signed up for auto-pay and even if we had it would take several payment before auto-pay would kick in...REALLY!!! Than called to pay our bill, so we could get caught up and were told we would have to pay an additional $3.00 to pay by phone. I feel this company is following the example of the airlines and are nickel and dimeing their customers to death. I requested to have my account canceled after making payment and was told I would need to call a different number yet again to complete this request.

They are reliable and john is understanding, good people. I was having money issues for few months…read morein a row. He worked with me and gave me extensions to make payments without cutting service one time. I highly recommend them.

Well I don't generally leave reviews but Myakka Communications has provided such an excellent and…read moreconsistent service that it would be a waste not to support their business. They do charge a higher fee than the corporate companies as they are smaller locally owned and operated. However their customer care, service, and internet connection are near untouchable by any other company I have had to use as a provider. Because of this they are easily worth every penny they charge and then some. Whenever there is an issue regardless of whose side it's on they act fast, professional, and friendly. Because they are locally owned they make it their priority to help their customers in a way that actually makes you want to do business with them. The best part is they provide Fiber Optic connection to an area that for the longest time had to rely on satellite for connection. I know they are consistently working on expanding their Fiber Optic Service throughout their area. for all those who don't have it yet. I highly recommend switching to their service. When I first moved into my home it took me a while to find their business. but when I did finally find and reach out to them I had Fiber Optic hooked up within 2 weeks and could not be happier. This is why I love to support our local companies and if you are able to use their service I highly recommend doing so!

Pricey but works. Customer staff is friendly but it seems they loose my phones I use for…read moreupgrades...kinda weird.

There isn't much doubt that Verizon's service is among the best, however they fall short IMO when…read morecomes to placing automatically insurance plans on equipment generally without your permission. If you don't want coverage you best be alert. I'm still awaiting an explanation.