We were on a hunt for a replacement battery for my iPhone 13 mini. Apparently, these are rare and…read morepricey. The Apple Store was weirdly frustrating with my request. As we walked into the mall, we passed ZAGG and took a chance and asked. They had two batteries in stock. Sold. It was installed within 35 minutes and we were back in business. I highly recommend this kiosk in the UTC mall.

No stars. Dropped an ipod for battery replacement two months ago because owner/manager said he…read morecould do that. Numerous trips to the kiosk, with no repair. Now, he indicates he lost the $250 device. Do business with these people at your own peril. I'd give no stars if possible.

I cannot give enough praise to this place. The first day…read moreinto my weeklong vacation my phone battery suddenly started going nuts, wouldn't hold a charge, and kept shutting my phone off. I called this guy up and he said yeah bring it right on in and I'll have it done in one hour flat. Sure enough he did and the phone is great. His price was awesome too. He even fixed another little problem I was having with the phone. Super nice staff, very knowledgeable and very fast with a great price. What more can you ask for?

Been going to Julio and his team with all of mine and my families devices for many years now…read more they've only provided exceptional work wether it be a simple protective screen to a whole new phone! They always communicate the details in full, service is quick and the only place I'll bring any technical issues. I really reccomend the Ifix team:)

I recently had video issues with my 2011 MacBook Pro. This is a known problem as far as Apple is…read moreconcerned, but because the computer is so old, the local authorized Mac repair center couldn't perform the repair. He referred me to Sam at I-fix A-phone. Sam took my computer in, repaired the video chip, added more RAM, updated my operating system and updated my Microsoft Office Suite, all at a fraction of the cost of a new MacBook Pro!!! I got my computer back a few weeks ago and have been using it regularly ever since with no problems whatsoever!!! This is like a brand new laptop and I couldn't be happier!!! Thank you Sam and Greg for excellent repair and customer service!!! Art L.

Very frustrating experience. Still dealing with random glitches way more often than expected where…read moreyou have no control over the screen that I paid to repair, like can't even hang up a call or barely get your phone to restart because the screen won't detect any use or tapping happening so it's basically useless until you can kill the battery or hopefully get it to snap out of whatever faultiness it is going through. Even getting the repair done was misleading and annoying. The repair shop employee or owner was not true to his word on when it would be done, blaming the parts that were received and taking no responsibility in ordering the wrong parts. Very bad communication! I called him multiple times from my dad's phone and e-mailed, as he was supposed to keep me updated via either source and never did and only called back very late in the day like right before closing. Had me come to pick up the phone only to tell me once I arrived that he had just opened the parts received and realized he couldn't do anything. He said I would have to come back, but to try to be a big sport and make up for the inconvenience he said he would throw in a plastic screen cover. Once he was actually able to get my screen repaired, & came back begrudgingly to pick it up, he said the wrong phone screen cover arrived, again taking zero responsibility and not seeing how ridiculous he sounded. He told me I could return once again to get that once he re-ordered - had nothing in Stock. I declined, as I would never want to return to this establishment ever again! Still receiving random and kinda frequent issues with my screen functioning normally makes it all the more maddening that I put up with this process in the first place. Should've bought a new phone! Save your money for that & skip the nonsense in doing business with "I-Fix-A-Phone" because they barely do!

I just wanted to say how nice Rene and Sara are. They helped me with my problems on my new Iphone…read more15. This is the second time I neede help and each time they were wonderfu. Thanks !!!!!

I have found this merchant to be unreliable in word and assertions. I have found this merchant to…read morebe untrustworthy as I have attempted to return a phone purchased less then 48 hours prior and contrary to the written included return policy on the receipt the associate flat out refused the return and said she would need to obtain authorization from someone who is in meetings on Wednesday so after just short of .5 hours I left phone in hand on the way to the Bank that issues my Visa Card and promptly filed a dispute for and against all charges (the phone was $150.00 and the plan appears to be $70.00). I thereafter filed an FCC complaint wherein I was very specific and particular. Saddest part is the Moto G 2nd Ben I purchased from Motorola (world GSM unlocked) was promptly returned to that manufacturer based on this persons supposed expertise... but that merchant even paid the return shipping charges. I would not ever and I mean ever purchase anything from either of this persons stores. I would not recommend him and/or her to a friend, relative or enemy. In fact one of the associates went as far as to try and sell me on the potential of them upgrading their legacy network "this summer".... never ever again! It has now been straightened out. The owner of the business wrote me a day or two after posting my review and made things right.. I have since added a couple of stars to my original rating. Moreover I still have hopes that at some-point in the future of gaining economical internet access by wi-fi(ing) my own phone but this will not happen without some one first guaranteeing me that I have access at my residence (a newly built home in a less populated neighborhood). But until then I am back on the search for something that works.

All I can say is wow ! Honestly I was in a jam and really…read moreworried when The Mac store couldnt help you on older.model MacBook Pro 2016 my computer was completely locked out couldn't do anything to fix it. Well I asked Apple for a recommendation and they graciously provided a few local facilities. I picked Mac Rx since it was convenient to me The owner advised me to bring it in the same day and he would see what he could do. It was a mess and I thought I lost everything and needed a new computer To my amazement he checked it out stating it was loaded with virus & malware issues . He provided a very reasonable estimate and I left it for 3 hours and i went to lunch. Then he calls me and I picked it up It's 100% and working like new Not only is he a super nice man& he runs a great business and treats people honestly & professional with respect . Kudos to owner Christopher Rively Won me over for all my computer work .

This place is great. On one occasion took care of the repair I needed , fast , efficient and…read morefriendly. On another occasion gave us a diagnosis and estimate for free but we decided to buy a new MacBook as that one was already quite old and the repair did not seem worth it.

I woke up the very morning after Christmas Day (to start my work-day) to find my 2-year old desktop…read morecomputer slowly dying. No-matter what I did, it would not work properly. (I am not new to computers so I realized I was in big trouble.) So, in a virtual panic - no let me be honest - a full-fledged complete panic!. I typed-in (on my iPad) a quick Google search 'Computer Repair Near Me'. One of the first listings was this company, COMPUTER SAVVY on Lockwood Ridge Road. Expecting them to be closed for the holiday, I was VERY impressed that the Owner answered his cell phone. Yes, they were closed for the day, but he wanted to make sure that panicky people like me could survive the day with at least some response from a computer expert. I truly appreciated that, and my heart-rate started to immediately go down. He immediately started to help me, while on his holiday. He recommended that I try to back-up as much of my computer would allow (to an external hard-drive that you plug into your computer), then to bring my computer to his office the next morning, so that I could get in-line for review and possible repair. So, I raced to Best Buy and bought and external Hard-drive, to get as much backed-up as possible. Because my computer was in such bad shape, however, I didn't get very far. Now I must admit, I am not a very trusting person. Especially since this big black box (my computer) contains my ENTIRE LIFE and WORK in it, was very scary to hand over to a group of complete strangers. But I had to muster-up some quick faith solely, based on my first call with the Owner. Also, their web-site looked like they are computer experts, so that also inspired confidence. HOWEVER, little did I know then, that I didn't have to worry at all. The first person that greeted me the next morning was Mary, a friendly and professional computer tech who asked all of the right questions, carefully documented what I was bringing her, and discussed how much it would be to check my computer & hard-drive, and the price for doing all of that was very fair. I waited to hear back (on pins and needles) and the news was bad. My hard-drive had been slowly dying for a LONG time, I was unaware. I always had some minor issues with this computer, for a long time, but I chalked it up to nothing in life being perfect, but now I know there was a really serious problem that was getting worse over time, and I now put the pieces together it makes sense. Small glitches that should have not been happening all this time. So, then I go back to the shop to discuss with the Owner the best course of action. He was refreshingly honest and knowledgeable. He offered me two different ways to go to fix my problem, but I was again very impressed that he made every effort to come up with a solution to fix my computer that would satisfy BOTH maximizing the function of my computer, as well as minimizing the cost of the repair/solution. To be honest, I had recently hit a big rough spot economically, so he will never know just how much I appreciate his thinking about the economics factor, not just the technical side of it. THANK YOU endlessly for that. In that same meeting, we agreed to go with one of the suggested repair options, and I then met another computer tech named Darryl. Darryl would be re-building and fixing my computer (all hard-drive issues). I quickly discovered that Darryl is AMAZING also, polite, professional and truly cared about my computer issues. Darryl worked with me on every detail, and within a reasonable period of time, my computer was up and running, and even better than before! Meanwhile, Mary, bless her heart, worked hard in the back-ground trying every possible method of getting as many files off of my dying hard-drive that she could. Luckily I had Carbonite, but because my hard-drive was dying, not all of the files made it to Carbonite, so it was critical to still try to get them off of the broken hard-drive if possible. She has been great, working on that. Oh, this is also very important: After the computer was repaired, we needed to re-install some complicated design-software that I use for all of my work. We had some weird unexpected issues with my software not wanting to work with the new hardware set-up, but Darryl quickly worked out some excellent solutions so that everything now works like a dream! My entire computer system even BETTER than before, on ALL levels!!! Needless to day, I am INCREDIBLY HAPPY with the service and prices I received from COMPUTER SAVVY! They were really busy (which says a lot), and yet they took care of me promptly and expertly. This un-trusting person actual has found a service business that I can completely trust! How rare is that? Thank you to everyone at Computer Savvy for your outstanding service. Customer for life.

Impressed with the service, the repair on my son's computer was not only done in a timely manner,…read morebut they charged less than the estimate. It's nice to see a company thats OS includes integrity!

My I Pad kept on locking me out and Computer Advantage was recommended to us. Also, they had…read morecleaned up my wife's computer so we trusted them. I booked an appointment and Spencer went to work . The firm has been around for over 30 years and while we were there numerous people came in(appointment recommended). After an hour it was decided it was a software problem and they needed to keep my iPad . Customer service was excellent and I never felt duped as I have at the Apple Store. PS. They cleaned everything up and it's performing beautifully.

Computer Advantage has been exceeding our expectations for the last 15 years! Not only do they sell…read moreall the electronics we want, they make house calls to make it all work together seamlessly. Once again, Spencer has saved the day today with a house call to repair the new TV I'm depending on for entertainment while I recuperate from a Total Knee Replacement operation.

I wanted to remove the data from an older Dell notebook before recycling. Unfortunately, the…read morenotebook wouldn't boot up. The kind lady behind the counter (didn't get her name) removed the hard drive, wiped it clean, and recycled the carcass for me. The price? Less than what I paid for lunch at the nearby Asian restaurant. I couldn't be more pleased.

not gaming PC friendly!!!! I was having a problem game loading and first they try replacing my…read morememory, which isn't a bad idea. However, she calls me back right after replacing the memory and assumes it's fix the game and it does not. So then she does a PC clean. However, that doesn't help at all and she called me again after that to come look at it to see if it helped at all. And then she wanted to try three other things and probably want to call me between each one of those as well.