My I Pad kept on locking me out and Computer Advantage was recommended to us. Also, they had cleaned up my wife's computer so we trusted them. I booked an appointment and Spencer went to work . The firm has been around for over 30 years and while we were there numerous people came in(appointment recommended). After an hour it was decided it was a software problem and they needed to keep my iPad . Customer service was excellent and I never felt duped as I have at the Apple Store. PS. They cleaned everything up and it's performing beautifully. read more

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Computer Advantage has been exceeding our expectations for the last 15 years! Not only do they sell all the electronics we want, they make house calls to make it all work together seamlessly. Once again, Spencer has saved the day today with a house call to repair the new TV I'm depending on for entertainment while I recuperate from a Total Knee Replacement operation. read more

The computer people who know how to talk to people who don't speak "computer ". We have used them for years. They are very honest and fair.

I nearly had a meltdown after spilling tea on my computer ON A PLANE. I thought it was a goner and after two days off it turned on but I know it could die at any minute. I took it to Computer Advantage which does only Apple and they told me it was not that badly damaged only keyboard and ports needed to be replaced, it took 2 days to get parts but baby was back better than ever. THANK YOU, FYI they Apppl eAuthorized so mostly covered under my Apple Care so vert reasonable read more

Very friendly and helpful staff. I would do business with the them if my MacBook Pro wasn't already "vintage"

Always excellent service and computer expertise. I have purchased several laptops, desktops, and Apple products over many years from this location, and they have never disappointed. This is a local small business with the owner on site. The service department is great. I stop in occasionally with a question if I cannot figure something out and they are always kind and helpful. I don't do online reviews typically, but I am happy to "five star" computer advantage based on my many experiences there. read more

Very helpful and honest. been going to computer Advantage since 1990's. Will never go anywhere else.

excellent service as always - much appreciated, fully supportive services and execution of AppleCare to correct my self-induced Macbook Pro problems. Thank you! So glad that I buy my equipment and maintain it through your company. read more

Excellent troubleshooting and professional service. Much better than going to the Apple Store.

Best computer repair service ever! They were able to immediately diagnose my computer problem--incredibly knowledgeable! I was able to sit in a massage chair while I waited for my laptop repair! read more

Had great experience today! Excellent service from Spencer, who very patiently figured out the problems and then was able to fix them without making me feel like an idiot. Although we had only half an hour scheduled, I insisted on paying for the full hour he spent with me, although originally he was going to charge me only for the scheduled time. This is my go-to place for all things Mac. Don't waste time at the Apple store. read more

Genius Bar strong competition. Received very knowledgeable, efficient and courteous, patient and personable service. read more

I had a computer issue and Spencer Blunden not only stayed after the store was closed to fix my computer but took even more time to teach me backup disc drive and other things I can do with my computer if I have an issue in the future. Great customer service during times of uncertainty is what makes us all believe in each other and gives us hope for a brighter future. Spencer is a manager you can believe in and continue to send people to. Thank you computer advantage for hiring such a great individual! And a great staff! read more

I have been a customer for 12 years and everyone has been wonderful to work with! Eric in Service is so smart and funny and knowledgeable and Spencer just finished customizing and orientation with my new MacBook and had the patience of Job! He is very thorough and a great problem solver. Andrew will step in and help as well. Great Team!! read more

outstanding free training on Apple computers. I have never been to a more comprehensive course where everything is answered and it's super personal. They do not push their equipment computers or the wonderful speakers that I fell in love with there. I've been going there for a long time. My girlfriend bought a computer there I go there for advice and I found them to be extremely confident straightforward honest laid-back. The trainings have been suspended due to cover 19 but they pushed it as far as I could. It is a wonderful place with plenty of parking a good clean store with friendly nice people.I have been using Apple computers and products and some 90s. I know quite a bit I had training in California but they always give me probably about 10 things that I don't know in a nonthreatening manner. I can recommend a store to anybody and I think they have another store of a Georgia. read more

Computer Advantage - This is Diogenes. He went throughout the city of Athens shining a light, a lantern, in peoples eyes and said are you an honest man. - IT Services & Computer Repair Near Me - Sarasota, Florida

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Because it's an authorized Apple reseller, the store is not as fornetic as the Apple Store at UTC ball. It's our go to place for any Apple products or service. read more

Knowledgeable, fast, affordable and customer service focused. What's not to like? I prefer going here any day over Apple.

It's not a 4-star but a 5-STAR! Paul was great, thorough, instructional and accommodating. I've been there multiple times with all my Apple products and have been referred to a great home service guy as well. Great company! Thanks guys. Too bad you don't sell the phones. read more

I purchased a MacPro from Computer Advantage about a year ago, needed for business travel and work at home. Excellent piece of equipment and great for travel. I developed an issue from a windows antivirus software I used previously on an HP. I returned to Computer Advantage, 7810 N Tamiami Trail, Sarasota, FL 34243. Was greeted by Spencer. After briefly describing the problem, Spencer patiently spent 30 min sorting through data that I had no idea existed. Spencer resolved my issue and I'm up and running. Rates are reasonable and Computer Advantage professionalism far exceeds anything you'll find at an Apple store. Nicely done, Computer Advantage, thank you, Spencer! read more

Absolutely stellar experience. Had to have my logic board replaced and it could not be an easier, smoother, and quicker process. I am in the Sarasota area visiting and my computer died on me and would not charge no matter what. I brought my Macbook Pro up to Computer Advantage at 1pm on Wednesday. Wayne helped me, he was extremely knowledgeable, when he took my system was in touch within a few hours about what was wrong with my system. They had a new board ordered by the end of the day, overnight, and my Macbook Pro was repaired with a full data transfer by 3pm the next day on Thursday. Thank you Computer Advantage, couldn't have had a better experience. read more

I had an awesome experience there. I am a nurse and a student during this Pandemic. My newly purchased iPad stopped charging all of sudden. I called Apple multiple times but nobody was able to help me. I had to use the iPad for school and a lot of school items were saved on the iPad. Of course, I had exams coming up when it decided it was going to stop working. Everyone at the store was super helpful and friendly, especially Eric. Eric was able to get my problem resolved less than 24 hours. I thought I had to wait for weeks and I was going to loose all my school stuff. Wonderful experience. Definitely recommended. read more

Computer Advantage is a very customer oriented business. I went to them for help for my little MacBook Air and the staff helped me out immediately. Cyrus-- a young man employed there was especially helpful in answering my questions. read more

Awesome staff, particularly Peter , Eric and Mike. Kudo to all of you. Thanks read more

I was extremely pleased; it couldn't be better. Extremely friendly, prompt response, perfect communication, cost to repair my MacBook Pro was as expected, and my computer is healthy again. read more

Had a battery and charging issue with my Mac book pro. Knowledgeable service staff were able to quickly diagnose and solve the problem. All the staff were friendly and helpful. I have been in tech for many years and couldn't figure this one out on my own. If you haven't in the past, give these guys a try. You will not be sorry. read more

A top notch place for Apple service. I had a problem with my MacBook Pro and they determined that it was a bad hard drive. No charge for the diagnosis. I had been contemplating a solid state hard drive anyway so I had them install it. They did it quickly for a fair price. I'm fairly computer illiterate so when I couldn't restore the hard drive from Time Machine, I brought all my gear in and they helped me, again, no charge. I just couldn't ask for anything better. I haven't had the opportunity to purchase anything from their retail store but if I need an Apple product I'll be back. read more

I have a MacBook Pro. It was been a worry free computer and have had it for 10 years. My touch pad quit working I called Apple support and they ran me thru a few resets. After nothing fixed this problem Apple set me up an Appointment with these guys. I arrived on time they had all my information regarding my problem and they began a system check. My problem was a failing internal battery. I learned they swell when hot, making my computer touch pad unusable. They had the battery, changed it out and I was on my way. Love these guys read more

Wow. These guys are the greatest. Every single person in this store has been quick to help me with any of my various needs when I've gone in. In the latest iteration, Spencer Blunden deeply researched and solved an issue that even highest Tech level HP couldn't solve (though to their credit, they labored hard as well) -- getting 5k resolution on a 27" HP Z27q monitor, with my MacBook Pro 2015 Retina. Just as I was beginning to think it wasn't workable, Spencer got it working for me. --And for anyone who may stumble across this on a Google search, the solution is simple, and it's the importance of the cable installation order: Turn all machines off, first plug in monitor DP2 to the rearmost Thunderbolt port, THEN plug in DP1 to the frontmost Thunderbolt port. Then turn everything back on. Looking for some serious professionals? Go here. read more

I needed new speakers for my 2016 MacBook Pro, and after being quoted a very reasonable price I decided to ask about hard drive upgrades. I ended up going with the 1tb hard drive, and everything works well and they were flexible about when I picked it up/dropped off due to the fact that I use my Mac for work read more

Stopped in when a key on my laptop got stuck. They fixed it in 2 seconds and didn't even charge me since it was such a quick repair. i appreciate the honest help. Definitely come here when you need help! read more

I had a computer emergency where I needed to recover documents on my computer of 7 years with a failed logic board and transfer them all to my brand new computer. The Apple store in Sarasota recommended this place to me when I purchased my new computer and I see why - they are fast and efficient. I dropped off my old computer on a Friday morning and I was called within an hour with an update. I dropped off my new computer to have them sled the hard drive and it was done by the next day. They communicated with me every step of the way and everything was recovered that I needed. I am so thankful that there are Apple experts around this area! I was panicking this past week but now I am so relieved. Highly recommend. read more

I recently was looking for a M1 MacBook . I looked everywhere and then called Computer Advantage and spoke to Pete. Pete said they had some but not the color I was looking for. He told me he would call back as soon as he got one in. (I figured with the Christmas rush that was unlikely). Well, he actually did call back the next day and told name they got in one like I was looking for. That kind of attentive service is hard to find. Thank you Pete for being a man of your word! read more

Needed a new battery for my iPhone. Austin said it's in stock but the waiting list to have it replaced while I wait is more then a month. For an extra $20.- I could skip the list. I declined and made an appointment at an Apple Genius Bar the next day. My battery was replaced within 1h while I waited for the advertised $29. Nice try to scam an extra $20.-. I will refer your store accordingly! read more

Great service here. Very fair, friendly, good attitude. Pete is so very knowledgeable. And, at Pete's advice, I brought in my 7 yr old IMAC because it was acting so sluggishly. Scott , in the service department, cleaned it up in about 45 minutes while I waited. read more

Saturday a.m. my MacBook Pro suddenly went blank with 2 solid days of work in front of me. I went directly to The Computer Advantage Service Department. For more years than I can count, they have been my lifeline on those rare occasions when a) the Mac doesn't work and b) I can't fix it myself. I have used Apple products since before my now mid 30's age children were preschoolers and we had the Apple IIc and the Classic desktop...and many more since. Customer Service is a lost thing which is why having the best Mac customer service department in the universe in driving distance makes me lucky! While I waited they ran some scans to eliminate a problem with the hard drive and the machine itself. Of course it wasn't that it was Software!!! Isn't it always!? They sent me to lunch and called me within an hour and said "it's ready"! When I picked it up they had deleted the security software which I had long suspected was bad and they got rid of some malware. I was able to go home and get a ton of work done. They didn't charge me a lot just a little. Sometimes if it's something stupid they charge almost nothing. Best of all they really care about your machine and you and they walk the walk. I buy every shred of computer equipment and machines in my arsenal from them. They never let me down. And the product doesn't either. If you own a Mac and want to, this little Authorized Apple Dealer is exactly where you should go. And it beats the Apple Store hands down because this is where the real geeks are!!! Always have been....they are the best!! read more

When I arrived at Computer Advantage I was escorted back to the repair area where my appointment time was prompt and the service person "tested" my phone and told me it was 100%, no problems. I told the technician that the phone looses about 75% of the battery overnight. He told me it was because I had apps running in the background and reiterated the phone was fine. I was anxious about this because I was going out of town and this was my business phone. Technician assured me my battery was fine. Long story short, I had to keep my phone on the charger almost continuously and of course my phone died on Friday, being out of town with no way to call Apple (or even knowing where an Apple store would be) to set an appointment I had to wait until today and went to the Apple store without an appointment 4 to 5 hour wait for service. Bottom line phone replaced under warranty. I would not recommend taking a phone here for service. Maybe they do a good job with other items or maybe it's one of those things like when you take your car for service. Just depends on who your tech is and whether they believe you when you tell them what is wrong. So do yourself a favor when you need Apple service, go to the Apple Store! read more

All the advantages of the Apple Store including merchandise, training and repair without the crowds. Fully Apple authorized and trained, Computer Advantage diagnosed and fully repaired my sick MacBook Pro. Kept me informed, quick turnaround and fair pricing. read more

I have been dealing with Computer Advantage for 6 years and have never been disappointed with their product or their Service Department. The instructors and the salespeople are knowledgable and their patience above and beyond my expectations. We have recommended Computer Advantage to friends and they have always been grateful. We are so fortunate to have this caring and personal computer store in our community . The location is also so convenient. It is wonderful learning and gaining confidence in yourself way past the age of 65. Susan read more

I've been coming to Computer Advantage for years now and I can confidently say that when coming here, you are guaranteed fantastic service, a knowledgable team, and a wonderful personal experience. Don't get lost in the crowd at the University store.. come here! It's a no brainer. read more

On vacation from Philadelphia and needed a computer. No Apple stores within a reasonable drive but I found Computer Advantage. So glad I did. Not as frantic as an Apple store but they had all the goods on display and in stock. I am a casual computer user with some business needs. My sales rep spent time answering my questions, giving advice and demonstrating the differences of the machines I was interested in. They didn't pressure me at all, didn't try to bait and switch me or any of the other routines generally encountered when buying a high ticket item. I ended up with the machine I wanted (macbook pro) and felt great about the experience. I absolutely will take a couple of the personal training courses they offer. Overall, great environment, super knowledgable and friendly staff, a real pleasure to do business with them. If I had one regret its that there isn't anything like it near Philadelphia! read more