1. Acer Granite

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Port Charlotte, FL

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Acer Granite

4.1 (19 reviews)
Closed • 9:00 am - 5:00 pm
Updated 2 months ago

Services - Acer Granite

Countertop installation

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Recommended Reviews - Acer Granite

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We had kitchen countertops installed by Acer Granite. The original bar top was 20 inches wide and fit into a notch of the door frame. The one they installed is 19 inches and does not fit into the door frame leaving a very visible notched out area. The calking along the wall is uneven and showing holes. There is also damage to the wall. The installers told us we had to go buy 3 new electrical outlet boxes and showed us an example of what to get. We purchased them and they removed the existing metal ones and put the new plastic ones in their place. Two of the outlets do not work and are hanging out of the backsplash. We were told repeatedly by the lady we talked to that their guys would not do any electrical and they did not do this basically calling us liars. We still have the outlets they removed that they left here. She gave no explanation as to why the bar top is not the correct size and offered to give us $75 to have the door frame replaced by a contractor saying they had done research and that is what it would cost. $75 would not cover the cost of any contractor to do the labor least of all the replace the wood door frame. We asked to speak to the manager but were told that she was calling us for the manager. She finally told us they would talk to the installers on Monday and call us back. I have called several times asking for the manager but she is either not there or with a customer. The message I left was not returned. It has now been over 3 weeks and nothing has been resolved. My advice for anyone using this company is to take photos and videos before and while they are installing your granite so you have proof of what they are doing. We are now left we the only option of spending even more money to have their poor quality workmanship repaired.

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1 year ago

Great company, Tom has been very helpful & thorough every step of the way. All staff have been great, Thank you all!

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2 years ago

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1 year ago

Angela is great. Very helpful and skilled. Only complaint was a long wait for the installation of the countertop.

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4 years ago

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4 years ago

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3 years ago

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5 years ago

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7 years ago

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7 years ago

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5 years ago

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6 years ago

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7 years ago

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12 years ago

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8 years ago

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9 years ago

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10 years ago

Acer granite just completed my countertop project. I have nothing but top regards for them.

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8 years ago

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9 years ago

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10 years ago

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Review Highlights - Acer Granite

“Angela in office was most helpful with my situation and went above and beyond in helping me to get my counters installed.”

Mentioned in 3 reviews

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It's always something, isn't it...lol....I have had to have Charlotte Plumbing out this week and…read moreonce again, they have proven that they hit all the bullseyes - ON TIME, EFFICIENT, PROFESSIONAL...and they have the know-how you are looking for whenever you need to hire a company for a plumbing issue. You start out talking to Courtney in the office. She is friendly and helpful. When the plumber comes to your house, he gets right to work. We have had CHARLOTTE PLUMBING out to install toilets, repair leaks, clogged drains. Whether you have CJ or Jay, they are all superb. THANK YOU, GENTLEMEN! One thing, too, they always make sure they leave the area in the same condition it was in when they started...they are very conscious of leaving you house neat! I love these guys. Don't hesitate to call them!!! A+++++++++++

Three strikes and yer out! First went to Charlotte Plumbing in spring 2021 to inquire about getting…read morea bathtub installed. Told me they were too busy to even come out and quote. Fast forward two years-called and spoke to Harriet, the presumed owner. She sent someone out to measure and generate quote. Said estimator never entered any information into the system so no follow up was done by company. Fast forward again to November 2025. Went to showroom try again. New salespeople scheduled estimator Mike to come out. He shows up, takes note, and once again, no follow up. I called and spoke to Victoria who basically told me they weren't interested in doing it my way since it wasn't to "code", which I presume is industry talk for you need the most expensive option. I agreed to get a quote to do it "their" way. Surprise, no quote! I'm not a believer in chasing after a contractor that clearly has no interest in my business.

Acer Granite - countertopinstall - Updated October 2026

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