If you are stuck with Spectrum, I recommend switching to Net NV. For July, my internet with…read moreSpectrum had dropped multiple times throughout the month for a couple of hours each day. I've finally had it and shopped for a different internet provider, except we only have AT&T and Spectrum. AT&T Fiber wasn't available in my area. It wasn't until reading up on local companies, that I discovered Net NV. I wasn't keen on wireless since I am used to wired connections and I needed a stable connection, but I was at my limit and decided to try them out. Boy, am I glad I did. I made an appointment late in the night, and they contacted me in the morning saying that they were able to come the day of since they had a spot open. I wanted the 500 Mbps to 1 Gbps internet service level, but the technician mentioned it depends on the line of sight to their towers so he let me know what was available after he got down from the roof. Turns out my location was within the range and I was able to get what I requested, yay! It is $89 a month for my internet service level. The Setup Fee was $99 dollars. Payment can be made online through their portal. Friendly communication, service, and great staff. Switch if you can! Also, you can see the status of their services at https://netnv.statuspage.io/

After a miscommunication, the owner personally called me to talk through my experience with their…read moreservice. I truly appreciate that he cares enough about his business and his customers to reach out and make things right. It is clear this small business is working hard to stand out against competitors. I respect the effort and am glad to see they have a commitment to customer service.

Absolute Communications installed and maintains the network/wifi setup at Bright Futures for Youth,…read morea local nonprofit. I recently taught a class there, and even with 25 attendees hammering the network, we had no issues. This is typically not the case, even at high end company and gov't locations, so I was very surprised. Great job!

Super pleased with Kurt from ACS. Kurt arrived on time to set up our new Internet service. He did a…read morenice clean install and made sure everything on our network was operational before leaving. Super happy with his attention to detail and knowledge. Thank you ACS!

If every service provider was as courteous and professional as the fellows at Tahoe City Electric,…read morethe world would be a whole lot better off. If you need quality electrical work you need not look further. Robert H. Tahoe City

Very responsive. The owner was able to meet in person and provide an honest assessment of an…read moreelectrical repair and bid to remedy in a timely manner.

Mr. Comer is such a passionate speaker! I love how he emphasized the keywords repetitively for my…read moreclass to remember for our next pitch. Thank you, Mr. Comer!

From the owner: We focus in Healthcare, Banking, Education, Government buildings, and small businesses…read more Surveillance: The ability to monitor several locations simultaneously is a priceless commodity. Telecommunications: As you decide what phone system package works best for your company, it is important to have professional help during selection, installation, and maintenance, in order to ensure proper performance, best results for your needs, and the guarantee that Comer Communications stands behind its work. Cabling & Fiber Optics: We invest in the required certification equipment that ensures our installations are performing to the standards set by the industry. Our Factory Certified Technicians are equipped with the right tools to do the job! Access Control: Manage access from anywhere and anytime. Provide guest, suppliers, and visitors,access to your property with a PIN code. You no longer worry about keys. There is no need to worry about backups, maintenance, or physical on-premise needs. Vape Sensors: Smart Vape Sensors. Our all-in-one Security and Health device can be used across multiple industries. From gun shot detection, vapor detection, Air quality monitoring, Chemical detection, spoken keyword detection & noise alert.

I needed to run by the Charter Store in Smithridge to return a piece of equipment. This place is a…read morebit of a joke. I think they are dealing with a lot of mismanagement. When you walk in the store is divided into sections with the emphasis on their mobile phones. Services like Internet, cable TV and related are the other end of the store. You sign in on a (filthy, even by pre-COVID standards) touch screen that was so dirty I felt like I needed to wash my hands after interacting with it. When you finally got to talk to someone they were friendly enough and tried to help but it was going to be over a 2 hour wait time just to return my Internet device. I ended up going to the UPS store to do this. It's free to drop off there - just be sure you keep your receipt. It took Charter over a week to realize the device was returned and credit the account back. Charter and companies like that get away with the lack of customer service because there isn't a lot of competition. WIth 5G and high speed satellite Internet coming online that is about to change. It will be interesting to see if that finally get's them to fix their customer service issues.

Spectrum is the worst. Frequent outages in the Lake Tahoe area. Lousy customer service. Tried to…read morechange my plan to save money by reducing the channels in March because it was a second home. They said they put it through. Got a big bill in April. Called in April. Found out that they did not set it up. Discussed setting it up. Picked new channels and everything. Got a whopping bill in May. Called again. Said that they should have told you that I had to pick up a new modem to change the plan for the TV channels. Never was told this before.

This is the first time I've used Datacomm NV (Josh) and let me just tell you, they are a great…read moreservice! I had them install a wi-fi router in my home recently. They arrived on time and quickly finished the job. Not only did they finish the job, but they helped explain in detail everything they did. Also, after they finished they gave me options for a surround sound system and offered a great quote with it. I'm extremely happy that I was able to find them and will definitely be using them in the future and would recommend to everyone!

I contacted Datacomm to run some fiber optic cable for a networking project. Datacomm gave me the…read morebest qoute that I have seen in a long time for this type of job. The employees were professional and well dressed. The job was finished quickly and better yet accurately the first time. You are doing yourself and your business a dis-service by not contacting Datacomm for your needs. Thank you Datacomm

It was time to change out the family cell phone carrier and get some new iPhones at the same time…read more Here in Truckee, we are a bit limited when it comes to reliable cell service. AT&T and Verizon are the only real players. So, off to the local Verizon store. I like buying cell phones and changing plans about as much as I like buying a car. Both of which are lower on my list of enjoyable ways to spend time than going to the dentist. And, I was not disappointed. I walked in and I got a bunch of, "we can't do that here" "we are not a corporate store" "we don't do trade-ins" "we can't help with that discount". I actually had to stop the sales guy and explain I didn't want to hear "I can't" one more time. To his credit, he seemed to reset himself and things got better. Hey, everyone has a bad day, right... In the end, we left with a better contract and new phones for the family. While the process seriously took longer than my last car purchase, it worked out ok.

Terrible!!! Long wait for a very short easy transaction we informed them of immediately and…read morepolitely. They were too busy trying upsale to their captives!!

Requested a quote and information about the services, as I was tired of the company I had that…read morewouldn't offer any deals for a long time subscriber. Plus, the aforementioned company that starts with Spect*** has lousy customer support/service. Got the quote and was happy with it, they scheduled the install, the technician showed up on time, did a great job with the installation and left everything just the same as it was. So far, after a week, have absolutely no complaints or issues....speed is top notch...no glitches. Anything that saves a bunch of money, and gives you better service is a win in my book....also, it's a local company

Since upgrading to maximum-data rate service in February of 2025, short term intermittencies have…read moredisappeared. Instead, there have been seven multi-hour losses of Internet connectivity. Our microwave radio relay changed from Fred's Mountain to Peavine peak when we installed the maximum-data rate equipment. According to SkyFiber, their relay station on Peavine peak does not have backup power, and so every time NV Energy loses power in the area, our Internet service is lost. Communication with customers when outages occur is slow.

Our aging healthcare office phone system went down and was beyond repair this week. Dave and his…read morecompany installed a new system and got us back up within 24 hours without a hitch. Every other company we called quoted 1-2 weeks at a minimum (not an option in our business) . He customized the system to our needs and trained the staff personally. Costs were very competitive. We are very happy with the system and service we received . I can recommend DCR Telecommunications without reservation. CEO: David Reinitz

We had really bad WiFi coverage in our home for years. When I contacted DCR, the owner came to the…read morehouse and we discussed options. Dave suggested a particular product for our home along with access points to be installed throughout the house in specific locations. When the product came in Dave set a date and time for instillation. He explained what he was going to do and where the equipment would be installed. Dave and his team showed up when promised and finished the job in a timely manner and extremely professional. The job was clean and professional. Dave helped us set up the names and password for the system. DCR went above and beyond in making sure we were happy with the job. If any of you need any new systems in your business or home, I would highly recommend DCR.