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    T-Mobile

    2.3 (6 reviews)
    Open 10:00 am - 7:00 pm

    Services - T-Mobile

    Telecommunications

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    3 months ago

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    2 years ago

    very friendly a really good place to go to when needed it my go to place the employees are really funny

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    6 years ago

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    8 years ago

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    Blue Ridge

    Blue Ridge

    (149 reviews)

    I transferred over from Adams Cable. The installment team…read moreand people who set up everything were very professional respectful polite and understanding especially when it came to billing as the billing dates were different from one company to another which can cause as it caused me to be late on a payment.. I was told if I made a certain amount of the payment I would not be in shut off notice. When I call today to confirm I would pay my bill before the 1st or just on the 1st and then catch up with it they said this time it was too late the woman got belligerent and told me I had to pay late fees on a bill from January when they do not start charging late fees until after February 22nd. Despite trying to explain this to her she could not understand what I was saying and it's forcing me now to once I pay them off to leave completely and find someone who has proper respectful competent and understanding staff who answer the phones and serve their customers.. Since I received it I've had to call them several times about poor reception freezing up of stations and until this day I cannot access my messages I am a senior with multiple hospital appointments I cannot verify because I cannot access my voice messages yet they get to be belligerent with me on the phone.. For the most part all the employees other than this one were excellent employees and I'll see how things go but as it seems now it looks like I'll be leaving after I pay them off probably a new service in March my recommendations is think before you take this service though they may have some good employees they are not willing to understand especially if you're transferring over from a company they acquired

    Never thought I would say this: Comcast isn't the worst cable and internet provider. Blue Ridge…read moreCommunications is hands down the worst. Constant freezing, buffering, disconnection. Seriously, what is wrong with you? There isn't an option for negative stars or i would give a negative 5 stars.

    T-Mobile

    T-Mobile

    (4 reviews)

    I went into the store, looking to change my phone so it would link up with the stereo in my car. I…read morehad an iPhone and was looking to switch to a droid. They told me everything would roll over. They lied not only did they lie about everything rolling over they did not even turn the phone on or set it up that night probably because they knew that it would not do what it was supposed to do when I went to the next day to tell him it cannot do what they said it would do. They gave me a hard time and also charge me a $70 restocking fee for restocking the phone that they misrepresented and lied about also, while I was in the store that day there was an older gentleman who came in with a problem with a phone. They were pretty much very, very rude to him and pretty much threw him out of the store, the man did not deserve that he just had a problem with his phone and was looking for somebody with some type of experience to fix it or guide him in the right direction. They were nasty to other customers while I was in the store waiting to return my phone and they abused me and lied to me about the phones capabilities of being transferred from one phone to the next I would not recommend this place. I would stay far away from them definitely not people you can trust sad situation in a retail business that these retailers are able to get away with this stuff anymore

    BEWARE!! Went there to get an upgrade for the iPhone 14 pro max and one the Hispanic girl that was…read morethere was so nice helping me. Got the phone alright, she decided to take my iPhone out of the box and voluntarily putting a screen protector on my phone and also drops a wall adapter block in my bag and I'm like what are you doing? She was like "Oh it's a new thing T-Mobile is going doing, it comes with the phone. I'm over here thinking shit is free. Weeks later checks my T-Mobile app just to see she financed in my plan. Went back to put a complaint on May 1st 2023 around 3:35PM. They listened and weren't surprised. She stood there and played dumb and clueless on my face. I've been with T-Mobile since 2018, never misses a payment and I mind my business but to try to get over people to get commission is greedy and messed up.

    T-Mobile - mobilephones - Updated May 2026

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