Amazing service. great deals, one of a kind staff, always going the extra mile and not a laundry…read moreMatt.

The store people were as helpful as they could be but hope you never need customer support…read more Evidentally, being located in the Philippine's, gives them enough distance to feel it is ok to be rude and obnoxious to its customers. I also witnessed them be the same to a store worker who tried to plead my case. Cannot wait to get away from them! WORST company I have ever dealt with. I accidentally paid twice for one month and tried to pay the second month with the overage. Even though I had receipts, they refused to acknowledge that payment and threatened to shut my phone off. I have forwarded my complaint to the PA Attorney Generals office!!!

I purchased a Magic Jack from this store, spent 4 hours online with tech support, still couldn't…read moremake the phone ring at my house, so I took the jack and receipt back . i did not have the original packaging, but the product was obviously shiny and brand new, cord still had kinks in it. The serial numbers on the jack and the receipt didn't match, so they wouldn't give me a refund. I don't know why the numbers didn't match, but the problem was in the store, not with me, and they refused to do anything about it

I would like to give this no stars but not a possibility. I brought my son's PlayStation 5 there…read morebecause they said they could repair the hdmi port. They did and when I brought it home it was over heating so I called and they said to bring it back so I did. They called and said they fixed the problem so again I took it home. Overheating again! I take it back and he says he'll put in a "bigger fan". I pick it up and again it's overheating. was finally done taking it back to them and found someone trustworthy to look at it. The new place I took it to successfully fixed it and informed me they wiped the Liquid Metal clean, replaced it with some gray substance and never put in a bigger fan since there is no such thing made. Over $300 in and I was totally taken advantage of. Do not go here for anything unless you want to waste your time and money!

Finally! A much needed kind of business in the town. I accidentally dropped my phone and broke my…read morescreen. I was worried since I was just in the area for a family visit and my family said that there's no phone repair shop around the area but my "yelp sense" told me to look up for one and viola, this shop/store came up!!! Just new in town. I AM VERY VERY GRATEFUL FOR THE OWNER to take my call and my phone for service even after 15 minutes of closing hours. I desperately needed my phone for work and he was very accommodating. Again, thank you for a wonderful service! Definitely recommended.

I would give them less than 1 star if I could. I am so happy I moved away from the overpriced…read moremonopoly they have on internet in Monroe county. The prices are high, quality is okay I guess if you consider good quality internet to mean you pay a lot for speeds they never meet. To top off this long history of them ripping me off I canceled my service and had to pay for two months extra because they lost all info on me calling to cancel my service. They left my internet running in a house I sold with no modem and no data flow that I canceled and charged me any way. This business is a disgrace and I hope someone comes in and undercuts you and puts you out of business.

I don't use their TV service but I have been a cable internet subscriber of theirs for well over 10…read moreyears. I get great internet service with almost no interruptions since I've had it. As the competition gets into this area they raise their speeds in the package that you have. They no longer "rent" hardware. They recently "loaned" me a new modem and two Eero routers for free. I would give their internet service 5 stars. I'm dropping 2 stars based on the Ephrata physical office. They're only open a few days a week so of course the lines an get long at the two windows they have. Nothing is automated. To get the modems and router I had to wait for a woman who had question after question and the window person kept adding ideas. She literally held up one line for 30 minutes while the other window slowly digested the other line. Then to get the router I have to fill out a card with the same address and phone information as they should already have on my account. This includes a field for Social Security Number - SSN is not an ID number and I would have to trust their database folks to keep it safe. Nope. Then I have to turn the card over and fill in my name and sign it again. Not a huge deal but I have an account with them, can't they simply log the device serial numbers? Plus, I'm pretty quick, I watched an elderly lady take over 5 minutes just to fill in the card. It would be super easy to improve that process. I hope I don't have to go in there again any time soon.

He's good at what he does and does it for a good price. I would highly recommend using this…read morebusiness.

We live in the mountains and have suffered from poor wifi and cell coverage since we arrived. Jose…read morehelped us by recommending and installing an antenna, a better router and a cell phone extender. This wasn't the easiest install as it involved troubleshooting and course corrections as we went. Jose was pleasant, informative, organized and extremely helpful. We thought he was prompt, delivered on his commitment and was reasonable with his fee. We will most definitely call upon Jose when we are next in need of his expertise!!!

If I could give 0 stars I would. They charge you $54.95 installation, $24.95 installation for…read moreeach box and a $50.00 security deposit. The internet sucks. Customer service is terrible. I switched to dish and I don't need internet to watch dish. I can record 16 shows, I have 4 boxes and pay $90.00 a month and no installation fee. Screw blue ridge communists

have been on hold for 15 minutes now! upgraded my internet and asked if i would need new…read moremodem/router and the lady said no. my internet still isn't faster and now my old box is running very hot. pick up your damn phones and take accountability for your mistakes against your existing clients

Best customer service!place is very efficient, speedy and prices you can't beat! Definitely…read morerecommend this place!

From the owner: Our business specializes in phone repairs for all models of smartphones , computers, and tablets …read more We offer a college and military discount