They do a great jo.b. Sales person was knowledgeable and did not give any high-pressure sales…read more Installation team was very professional. Highly recommend. Mark D.

Stay away from this company! We had a contract with the American Security in Hudson Ohio. Our…read moreexperience was horrible. Our Alarm went off on three different nights and they never called us or the police. They claimed they didn't get the alarm. Then when we wanted to get a new company they told us it would cost over $1000 to cancel our contract. After much arguing and negotiating they charged me $400 to cancel my contract and I asked them to come and get their equipment. After 3 times not showing up they came and took out half the equipment. The new company said they could not install our new system since American never deprogrammed their equipment. I had them back out and they still didn't and when I called they said they never deprogram their system. I will have to buy a complete system from my new company which is going to be quite costly. Do not get involved with this company they only give you the "run around" and "lip service. They are horrible once they get your money! Stay away!

Impressive service provided for the replacement of my Dell laptop's keyboard. The process involved…read moremeticulous unplugging and removal of all components, with the keyboard being the final item to be taken out. When I arrived with my laptop after the replacement part arrived, I anticipated being without my computer for at least a day or two. To my surprise, it was all set for pickup only two hours later. I am thoroughly impressed and wholeheartedly recommend their services. - JH from Akron

I know little about computers, and I was very impressed by the service, explanation of my issue,…read moreand the pricing was very reasonable.