I have gotten out of the habit of writing reviews. The last one was 18 months ago. I figured I…read morewould get around writing a few reviews again someday but who knows when. Anyway, Gadget Fix was a huge motivation to get back on the program, at least for one. So I strolled in to a friendly hello from the owner and a "woof" from behind the counter. The company dog gave me a friendly look and went back to sleep. I had a charging problem with my phone which I expected would require parts. Instead an adjustment work and as a bonus gained much information about reduced charging rate with long cables and the importance of a good cable that gives a distinct click when connected. I am not certain I am convinced to move from having a pile of cheap throw-away in 3 months cables or a couple really good ones but it is something to think about. And I am going to stay away from the long ones now. Oh, back to the repair. Repair was going on during the discussion cable attributes, no parts required, and there is no doubt I received more than I paid for. Great place.

My PC was running poor due to bad links installed. The links were removed successfully and my PC…read moreis running great. The turnaround time in taking my PC for repairs and picking it back up was reasonable.

Went there with my mom and it was super busy. Within one second of us getting inside they told us…read morethey would be right with us. And they were. We had a gentleman show us a phone compared to the iPhone that I wanted my Mom to get. He was set on an android but he understood the want for n iPhone. We spent about an hour in there. He helped my mom with her phone and she Is super super happy. The costumer service was great and I recommend this Verizon wireless

Absolutely terrible experience. TLDR: I got 3 new 17 Pro Max's from Verizon corporate and was told…read moreto bring old phones to this location to trade in. So when i arrived, the store said they had no record that i was supposed to go there to trade in the phones from the online upgrade. So what did they do? The dumbest thing you can do in that situation, which is cancel the promo trade in credits corporate gave me, then proceeded to take in the phones as a normal trade in and just added credits to my account. Cancelling the promo and throwing my entire account out of wack. Taller guy with dreads did this. When i called the store to get everything fixed, Steve answered, essentially called me a liar and hung up. This all happened on 12/13/25. Now its over a month later and my account is still completely messed up. Such a shame that this store screwed me so badly. I absolutely loathe Verizon now.

Place is GREAT! I bought by iPhone 7 from here, ZERO issues and ended servicing more of our other…read morephones (batteries, accessories, etc...). I just brought in a clean Galaxy Note 5 phone from another carrier and they helped me unlock it and get it up and running on AT&T. I HIGHLY recommend this place. Top notch service from a top notch place!

Wow I thought I needed a new iPhone but they fixed my phone in 15 minutes. Really happy I stopped…read morein before going to AT&T. Will be back.

Have used IC for years now. Always great advice and quality repairs. I moved up to Belleair five…read moreyears ago but still drive down to see Lenny for any work.

Android phone would not hold a charge for a while now, tried cleaning myself, bought several…read morecords..still no help. Had to find local repair person; did a search on Yelp, saw Innovative as one of several, he quoted me a fair price...bought the phone in and 2 hours later I now have a phone that actually holds a charge!! Had to wait a few days to see if it actually worked...5 Lenny (?) even explained the techinical details of what I needed for a fast charging system...BRING YOUR BROKEN PHONE TO HIM!!

Eric and Sophia are such amazing people helped me when I thought my phone was done forread more

From the owner: We specialize in phones, computers and tablet repairs. We…read morerepair Game consoles and gaming Computers.

I went into the store on 4th St expecting the worst but they were able to repair a stuck button on…read moremy phone while I waited! Thank you!

Very efficient, in and out in about 15 minutes. I came in with a cracked screen that I wanted a…read morequote for and they gave it to me very quickly. I only needed the quote to get insurance coverage so that I could replace my phone, though, so I can't speak to the quality of their actual repairs. All I can say is that they seem efficient and they repair Google phones.

I am so lucky to have found Xcell Wireless Repairs. I was not able to charge my iPhone and it was…read moreSaturday. I drove to several places that I found online and they were not in business. Going home I spotted Xcell. I stopped in and there was a very knowledgeable person, Jorge, whom I trusted immediately. He diagnosed the problem accurately, charge port needed cleaning. Only $40 and my phone was repaired in less then 30 minutes. Thank you for being honest and trustworthy. I could have been taken advantage due to my age and inability to understand iPhone. He told me I could take some of the classes that they provide. What a good business and repair guy! Jorge is the one!

My phone battery was not working well: not holding a charge; getting very hot.... I needed to have…read moremy phone to know when to be available for my daughter. They agreed to do it as quickly as possible so I wouldn't be with out it. The price was moderate and I had my phone back in less than an hour. The people were wonderful especially George! I will definitely bring any of my electronics back to them!

Subject: Poor Customer Service Experience at Parkside Location…read more If I could give this experience negative stars, I would. I recently worked with Justin M. at the Countryside Mall Verizon through a third-party. Justin's system wasn't working, and he told me I could visit any Verizon store to complete my iPhone 13 trade-in. I followed his instructions and went to the Parkside location, where I was initially greeted kindly by a representative named Anthony. However, during our conversation, another employee named Chris rudely interrupted and asked what I was there for. When I explained, he immediately told me he couldn't help because I worked through a third-party, and that I'd need to go elsewhere. I later called two other Verizon locations and spoke to two different representatives -- both confirmed that any Verizon store should be able to process a trade-in, regardless of third-party involvement. This interaction was not only unhelpful but also disrespectful. What should have been a simple 5-minute trade-in turned into a frustrating 2-hour ordeal. Thankfully, I eventually spoke with Savannah at the 8700 Fourth St N, Saint Petersburg, FL 33702 location, who provided outstanding service. She went above and beyond by calling both Countryside Mall and the Parkside store on my behalf. While she tried to resolve the issue professionally, Chris continued to make excuses and showed no accountability for his behavior. Chris was unapologetic and indifferent to the inconvenience he caused. I can only hope Verizon takes this feedback seriously and ensures that representatives like Savannah are recognized for their excellence -- and that others receive proper training in customer service and professionalism.

Love this Verizon store always helped me when I needed upgrades to my phone and they have good…read moredeals on phones and accessories. Don't be scared of these other reviews. This is the best location.

These people thought they could fix my phone. Laughable. The phone Mohammad supposedly "fixed" died…read morea week later. Completely fried. The strange thing was when I picked it up, paid & left. I soon discovered he had translated it all into Arabic & most of it didn't translate back. Then I got spam non-stop. Probably sold all the "Data" you know, the new currency. Hope they like Sashimi photos. Do not recommend.

Stay away! If I could give a negative value, I would! They…read morepromise a quick turanaround, but the only thing they did with our phone that repeatedly rebooted was send it to a store in Tampa. Then it took 3 days for it to return. No diagnostics; conflicting information when we called for updates. Terrible!

So, I went to iParamedics recently to get my phone fixed. There was one in Saint Petersburg and one…read morein Pinellas Park. I decided to go here because it was cheaper than the Saint Petersburg location. When I arrived they asked simple questions, I answered quickly and they told me it will take about 20 minutes. I went to iHop afterwards and it was delicious. I then went back in about 30 minutes after and got my phone back. I would rate a 5 if I made this review right after. It's been a few weeks and it's been glitching recently. I would recommend if you need a new screen for a low price but it will be a little glitchy for a few days.

I've been a customer since day one and have always had top notch service. Whether it's a repair or…read morenew phone they do it all and they add the family touch.