Tri Tel installed a new phone system for our busy auto repair shop. We were worried our phones…read morewould be down, causing our business to suffer. They did such an amazing job. Our phones were only down briefly. Their customer service is top notch. I had an issue with my wireless headset not fitting correctly. I tried for 2+ months to find the "correct fit" with the one they provided me. After being totally frustrated, I called Christine, who is absolutely awesome. Even after a couple of months, they came and switched me to a whole new headset. This company knows the meaning of "customer service". I would highly recommend them! No questions asked.

From the owner: The Edge you have been looking for.read more

We selected 1Wire to handle our expanding business and they have been awesome to work with. Our…read morecompany operates nationwide, with a large service center in Atlanta and smaller offices throughout the USA. 1Wire was able to set up our office (which has since expanded twice) and connect all of our remote employees with a VoIP phone system. I can honestly say that there has been nothing 1Wire couldn't handle for us and their customer service has always been prompt.

Don't walk away from 1Wire, run. We use 1Wire as our business phone system and are constantly…read morerunning into issues with the physical phones and the mobile app. We have submitted all of these issues and their team has been "working" on them. They've offered many different solutions, we've tried them, and nothing works. I found information on their website about a 30-day cancellation notice, asked about it three or four times, and they've ignored every question.

They can't help me with transferring phone and numbers . Had to go back 3 times to the store they…read moreweren't even busy . Then Logan said he did add people to my account . Come find out he didn't . What a waste of my time Andrew said that he was going to try to help us. By having us come back . . Then he says well if you don't like it, you should go to Verizon. That is so rude . Then you wonder why people don't like coming to the cell phone stores because it takes forever to do one thing and then they can't even do that. Especially when we paid them lots of money every month for years. If I could give them negative review no stars

I went back today after a negative experience yesterday evening. I spoke to a manager who was very…read moreunderstanding as I vented to him about the things that had frustrated me the day before. He knew about the situation and he was so helpful in making it right. The two customer service reps I worked with were extremely helpful and knowledgeable. I really appreciate how they worked with me and helped meet my needs.