I had a bad experience with another company. Shawn and Charles from Pick Telecom came to the…read morerescue and saved the day. They were able finish the work of the other company and have worked closely with me to help control costs. They have expertly rewired much of our campus with new data cables, installed new network switches throughout the campus and have fixed our existing damaged phone lines. I would highly recommend them for their A-Class professionalism and quality of work.

It doesn't get better than Charles from Pick Telecom. He is always responsive and knowledgeable…read more If you ever need assistance with your phone system, do not hesitate to contact them. Keep up the good work! - Doug Z.

I contacted this company to come and run cat6a and cat6 for some network gear and PoE cameras. I am…read morevery happy with the results and will most definitely be contacting them again for any next work i need done. The work was exactly what I asked for and the final result is very clean.

Fusion saved me a ton of time and effort by racking and configuring my UDM Pro, PoE switch and…read moreinstalling APs throughout. Everything worked perfectly. I will rehire them for future work.

This has to be the most unreliable Internet service available. Our WiFi goes out at least once a…read moremonth and customer service is almost non existent. The very rude and snarky person I was talking to just hung up on me. I don't know how they're still in business. THEY SUCK!!!

Do not use Astound it is the worst Internet provider, and that is a pretty high bar. Apart from the…read morefailures of service and having to listen to a lengthy sales pitch before talking to support, their business practices are deceptive and predatory. After a year they raised my rate from about $75/ month to $118. I called and said I would drop them if the didn't go back the original rate. The Rep promised they would lower it back the original rate for a whole year. I checked the account 2 months in a row and they stayed at the original rate. I didn't check again as I assumed they would keep their word, my mistake. I checked back three months later and found they had raised the rate $10/ month 2 months in a row, then $15, the third month. I called to complain and they said there was nothing they could do about it so I cancelled the account and they wanted to charge me for the month ahead as it was the first day of the billing period. I declined to pay and they put the charge into collection. Needless to say a minus 5 stars would be the best I could give these criminals, but since I have to leave a star they get only one. Do not use these morons, their business practices are abhorrent and customer service is the worst, and I'm being generous.

I went to T-Mobile to change my phone plan to prepaid plan. The person that helped me took a while…read morethen said my phone was me to contact T-Mobile about canceling my previous plan. I don't know why this is apparently done separately of getting a new phone plan when I arrived home, I attempted to call T-Mobile. My phone did not work. I went back to the store and waited in line again. The manager noticed me the store and said nothing to me after I was original person made some phone calls and said my phone would not work for 2 to 24 hours. I wanted him to change it back to the old plan so I could have my phone working. I was not prepared to have my phone not working for a day if they would've just told me that in the beginning wouldn't have had a problem. The store is poorly managed, and the personnel are always asking for help from the manager and other workers, horrible service, poor knowledge of service.

Hi. I am the person who was frustrated because my t-mobile phone was registering E about 500 feet…read morefrom I-35. Then I discovered you are the last business in Hays county to have a mask mandate. I was in your New Braunfels store last week. No masks. At your store, you told me it didn't matter that I'm fully vaccinated because that policy doesn't go into effect until tomorrow. So you managed to further annoy a 16-year customer and lose a $1,000 phone sale over a less than 24 hour change in policy. You are right across from my office but I will never come in your store again.

These guys are great! I was doing a BIOS update when it prompted me for an admin password. I didn't…read morerealize my PC even had an admin password. I locked up my PC. SD Tech has great reviews so I called them. Hank spoke to a tech and reassured me they could fix it. He scheduled the appointment for the very next morning. Dan arrived right on time and had my computer running in about 5 minutes. Hank and Dan were so friendly and responsive. I highly recommend SD Tech, whether it's for your personal computer or you are running a large business.

Quick, reliable, and they get the job done! The guys at SD Tech are capable and sociable - a…read morecombination that doesn't normally grace IT folks with its presence (let's be honest). But these guys have it! Not only are they the best in the biz, but their prices are competitive and the value is undeniable. There's nothing like turning on all the computers, servers, and printers, and not having ANY issues. They'll be back when we need upgrades and updates, we love SD Tech.

We have been happy customers of Press8 since the summer of 2012. Migrating lots of existing direct…read moredial numbers into our own purchased VoIP equipment and getting it all programmed and set up was a challenge, as expected. Our competent but technically inexperienced CEO (yours truly) needed lots of hand-holding to get it all done, which Martin Field provided patiently and expertly. Once set up, there have been few minor problems. More importantly, the sound quality in HDvoice is great, the monthly cost is highly economical (and simple to understand) and the service when needed is top notch. We are a small family-owned Texas-based business that delivers service better than the big boys; it is nice to to business with similar companies that have the same approach! Press8 is high on our list!

I have never met these guys, I don't even know what they look like or who they are. What I do know…read moreis that they are always with their sleeves rolled up whenever something is needed of them, problem or request resolutions are provided far quicker than I can anticipate and I have been in Telecom for 20+years. The only regret is, I can't provide more business for them, office politics and all; working on changing that fact though.

TLDR: Nate and his crew went above and beyond, diagnosed and fixed the problem. Highly recommend…read more 5+ Stars. Part 1: Internet -We contracted Nate and his crew to install the AT&T Fiber in the conduit going to our network panel. Summary: Fiber was pulled in to the panel successfully by Nate! They saved the day! -The issue began when we tried to install AT&T Fiber but the AT&T tech (who worked really hard) told us that he could not find our black flex conduit in the attic spaces. We asked Nate (owner of Alpha Net Communications) to find the conduit in the attic; he was able to find it eventually after looking through our various attics and there it was coiled in the ceiling after a drop down going through the garage attic. He was then able to pull the AT&T Fiber into our network panel so that AT&T could connect their fiberoptic cable into the AT&T modem/router. Part 2: Ethernet (Hardwire) Cable Management -Nate and his crew tested all the ethernet cables with a Fluke cable tester and toner tester. After testing the downstair rooms, they found and repaired broken ethernet jacks at the wall plates downstairs, identified hidden ethernet cable behind a wall plate in the upstairs area, and confirmed all cables were gigabit ready for AT&T Fiber internet. -They installed our new gigabit ethernet PoE switch, plugged in all the ethernet cables (and labeled them) into the ethernet ports of the switch, and labeled all the wall plates. -They cleaned up the network panel itself and also custom cut the closet hanger rod network panel stretched across the panel so that the panel door could fully open. AV System -Nate and his crew also tested the audio cables and the speakers that were upstairs, downstairs, and outside. They found the volume control for the outside speakers. -They also prepared the ethernet cable (going to TV, going to wall) so that it-alongside the HDMI cable-was ready for the smart TV.

Kaleb G of San Antonio here! I had the pleasure of hiring Alpha Net Communications to wire up my…read morehome with Cat 6A Ethernet! They brought their business enterprise-level experience to my home office with a custom tailored solution for my house. Now we can enjoy up to a 10 Gigabit Internet connection in every room of the house! I appreciate their quality, efficiency, and professionalism. Thanks to Nate, Micah and Steve! TEN STARS!