Been there once in regards to finding a new Dell Inspiron charger. A man came out to help me and…read moretook care of the charger situation for me within 5 mins. Staff seems knowledgeable and items are priced very competitive to other computer stores around San Marcos. Would definitely recommend taking care of your computer needs here first before checking out larger stores like Best Buy, Target, Walmart, etc. Small in-home store kinda far from "downtown San Marcos" but better than driving to Austin.

I'm giving one star, instead of none, because they did, finally, resolve the problem. If you want…read morea computer repair experience that is a comfortable environment, hassle free and professional staff - GO SOMEWHERE ELSE! The minute I walked in, I was talked down to by an arrogant owner that thought he knew everything and treated like I was an idiot. I had to return with the computer because they had not downloaded a new driver for GPU. They denied it til I showed photo's showing it wasn't installed. They accused me or Windows 11 of disabling the driver. I watched as they downloaded a new driver and installed it, clearly showing no driver was installed. They then proceeded to say, it was there all along, just disabled, totally trying to gaslight me. They would not apologize, would not in any way, take responsibility for the problem. I just smiled and said thank you, knowing I would never go back there again. Save yourself a huge headache and avoid this place at all costs! They do not care about customer service or repeat business.

Thanks Brandon and Discount Electronics! You are my go to guys. I'm so grateful for your fast and…read moreprofessional service. Any computer problem I've had over the years has been solved by you and at an affordable price. I highly recommend everyone to check with Discount Electronics for all your computer needs. Lawrence Wesley

I bought a Dell CPU there over a year ago. The warranty had expired. I lost wireless connection and…read morecould not fix it. At 74, I'm I.T. illiterate. I called them and Patience told me don't worry about it bring it out! I had originally paid Geek Squad $300 to set it up. They forgot to activate the automatic update option. Patience fixed it and updated it for free! I am now a permanent D.E. fan!

This place is awful. I dropped off my laptop 3 months ago and they said they would pay me $50 for…read moreit, but when I went down to pick up my money, they "didn't have it." Then they were closed during business hours. Then the phone they give stopped working. Then, when I finally got ahold of someone, they promised to mail my money and call back with a tracking order. No call back. Ever. I've called to ask, beg, and complain about 10 times in the last 2 weeks, and finally got ahold of someone today. The manager said he'd personally drop off the money today, but I see no reason to believe that. If you want to get ripped off, go here. If you value your time and money, stay well away.

Stole my equipment, did not pay me…read more.. I took a bunch of laptops and other equipment to them to sell. They said they would get through "testing" all the stuff to make sure it worked, and they would call me back. They first told me 3 days at most. After a week I called them, and Haley told me they were not done "processing" the paperwork. After 3 more days I emailed, and did not get a reply. I would call and they would give me the same story and promise to call me in 2 hours. They never called me back at all. They rarely answered or returned my emails. It took me 5 weeks to get a check for $620. When I cached the check it bounced and my bank took the money out of my account. Haley keeps promising to give me the money. Haley at one point blamed the problems on Clint the other owner. I was told Clint left the business one week, and that he was back the next. I was told that they simply forgot about the check or the money order they promised to pay, or that they were out of town. It is now 11.14.2011 and I am still out $620 + $12 return check fee. I have no choice at this point but to contact the Hays county district attorney and try to file criminal charges against them. Update: Today is 12.2.2011 and I still have not gotten paid by Bobcat Electronics. They have just signed a deal with someone else to provide financing and backing. I have turned them over to the San Marcos DA for writing hot checks. If they owe you money, you better go after them now before they blow all the new financing they just got. They do not deserve to be in business. Update: 12.16.11. "Haley Joe" also known as Christopher Michael Miska, DOB: 10/10/1979, has paid me in full via money order. I do not recommend that anyone do business with them. It has come to light that persons working there have an extensive criminal record for writing hot checks and other offenses. If you choose to do business with them, you do so at your own risk.

Matt was so informative and he really helped me with my computer concerns…read more 5 star ratings!!!!

This days journey takes me to the states capital, I'm looking for a computer for the house nothing…read moreto technical just something reliable. I was told to look at "Discount Electronics". Well I wasn't disappointed, they showed me some all in ones then they showed me some laptops. With each showing they described what speed and what capacity it carries on the ones displayed to me. The person at the store was the utmost helpful in explaining the differences. But if you are in the market for a computer or accessories this place is a good start. If you're a gamer they have you covered, well at least in my opinion. I chose a HP laptop and it runs extremely well and at a great value for the type of laptop I got.

Seriously super happy with Christian's customer service! We're opening a new office in Austin and…read moreneeded specific equipment. We've never been to Altex until this visit when we saw the sign from the freeway and decided to check out what the store had to offer. We walked in looking for a specific firewall, and Christian helped us find everything that we needed in the store. We didn't grab a cart when we arrived, but grabbed so much equipment that Christian helped us carry the hardware and set it aside for us at the checkout counter. We needed him to walk all around the store and show us where to locate specific parts. It was great! They had everything that we needed. Also, when our ride didn't park in the correct parking lot, Christian walked outside with us helping us carry the heavy boxes. He was so nice and helpful!!

Just wanted to say how helpful Alvin and the other sales reps were in helping put the parts…read moretogether for my new gaming rig. Everything went as planned....everything matched up and worked first time. They were quick and accurate to answer all my technical questions. Great job guys! Steve S.

Do not buy an Ironside computer!! My son purchased his…read morecomputer less than a year ago! He has sent it in for warranty repairs twice each time it comes back it is still broken! They tell him to send it back. No big deal! it's been 3 months without a computer. They do not care how much he needs the computer to work. Why would you send a computer back to a customer knowing it doesn't work! Very bad service/support!

Ironside Eden's Veil Gold AMD build…read more From the moment I reached out to customer service for a recommendation to the moment I received my build via Fed EX Ironside has truly been amazing! The customer service was really helpful with choosing which PC suited my needs and the PC itself is both stylish and just all around awesome! I can play all my favorite games including modern titles (which can get quite demanding) at high to ULTRA settings with ease. Ironside is definitely my go to builder from here on out!

The workers at the store are very unhelpful, no one could answer my questions, they told me they're…read moremultiple days behind on where they're supposed to be when I asked for one piece of paper printed. There was no one in the store. The people working behind the desk were no rush to be getting anyone's orders ready if they're that far behind. I offered to do it by myself, and they proceeded to tell me after I had paid for the self printing that what I was requesting, could not be done on the printers that I was paying for.

Went to go get inquires about some business cards, Caucasian guy with big glasses & combover…read moreworking the printing section was no help!! Just being a smart ass , wasted 30 minutes just to be told he didn't know how to print

Alter is my go to business fo everything in the electric world From computer science to tools and…read moreparts

Help in the Time of Crisis!…read more On a recent business trip I had the horrible experience of having my external hard drive becoming unreadable/corrupted! Not knowing any better, I made an appointment with the "Geek Squad" at Best Buy, who qouted me $500-$2000 for an "advanced repair ATTEMPT"?!?!!? Distraught, I came to Altex and was quickly greeted by Matt and the store manager Jacob Wiese. Explaining my problem, they offered to attempt repair for a nominal charge- how reassuring! Jacob broke down the concepts of disc drives and solid state drives into terms I could understand [thank you!] - so I immediately purchased a new portable solid state drive. I left my "broken" hard drive with them- feeling much more confident in their skills. Within 2 days they called to inform me they were able to access the data and transfer it to the new SSD! While I am impressed with their technical expertise, I am MORE grateful for their kind, patient, customer-friendly demeanor- helping those of us who are novices and helplessly lost. My job as a professional nurse has been to help explain medical terms/procedures to patients who are confused and anxious. What a wonderful experience to meet computer professionals who are willing to help do the same thing when an anxious customer comes in. I have definitely found my place for "all things compute" in San Antonio. Thank you all so much for sharing your expertise and your kindness Respectfully, Dr. Laurie Singel Schertz, TX