started out with great service. however after requesting…read moremaintenance after another ISP crew servicing our neighbor disconnected/damaged our equipment it took a full 24 hours for anyone to be available to assist. The initial phone call just to find that out took over an hour. What if I had to get to work during the next service windows? I would have needed to go 3 or 4 days before getting it fixed. The more time has gone on the worse their response to damage/loss of service has gotten.

I live in Bolingbrook, Illinois. Metronet dug up my backyard and installed a junction ("flower…read morepot") box in the ground, on my property. They buried it right in the line where our future fence and fence post will go. I have been requesting since day one that they move this box over by a foot to make sure it does not interfere with our fence line. Their response was, "Just move your fence". I have called them on multiple occasions, had them submit no less than three construction tickets, all of which have been blatantly ignored. All I am asking is for the box to be moved 12 inches, and so far they have been un-responsive. Now I have to seek HOA, Township action as well as legal action. I would not want to find out how they treat their customers. I will never be one and encourage others not to be either, based on their lack of cooperation and big corporation mentality. I also just posted this with the BBB, but of course, they are not affiliated... no surprise. Run don't walk from this company!

Highly recommend Sharif! Here's why:…read more - Delivered Results - wired my new turn-of-the-century house with a Ubiquiti Wifi network and surveillance cameras. I'm now awash in high speed internet (critical since both my wife and I run our respective businesses fully virtually from home). - Went Above and Beyond - I'm a neat freak. Luckily Sharif is too. Sharif and his colleague Mike made sure cables were tightly run and barely visible. They went so far as to help me remove all the defunct coax running around my house too. - Responsive and Conscientious - Sharif is prompt over text and email (rare with contractors!). He also came back to replace my malfunctioning NVR drive and troubleshoot my G4 doorbell at no extra cost.

Spoke with Sharif over the phone and he helped me troubleshoot over the phone. I'm so thankful!read more

I have used Vic and his team in 6 different company moves over the last 15 years. From cabling to…read moreafter install service you will never find a better company to work with, staff is knowledgeable , prompt and efficient in all aspects of todays technology. Seriously, you can't go wrong using their services. I hated moving but loved the opportunity to deal with Prime again. Richard S

Joe was super helpful. I first went with Comcast voice edge and the experience was horrible. Joe…read moretook care of us right away even when the phones went down and malfunctioned from Comcast. I highly recommend them for any business.

I get complaints about this business from their(now my) customers taking checks and disappearing…read morewhen it comes to service calls. Don't know how you can take money from a customer as a contractor and renege on the most basic customer service.

ZEIGLER ANTENNA GETS ANOTHER TERRIBLE REVIEW Eric ZEIGLER…read moreinstalled an attic antenna in my home on a very hot day. That is the best thing I can say about the experience $695.00 seemed high but I was assured of complete satisfaction.. I have a brand new SAMSUNG TV which needed an attic antenna to get more stations. Eric came back to my home and admitted he DID NOT Know how to fix the problem. He offered to come back with additional equipment to improve my reception. ERIC ZEIGLER IS A NO SHOW. DOES NOT ANSWER THE PHONE OR TEXT MESSAGES. I AM OUT $695.00

Dan was very accommodating and professional. He was able to get me the type of website I was…read morelooking for- he was accessible and easy to work with. Glad I found him! Highly recommend!

Dan provided great service today! Nice to know we have a trusty IT professional nearby. Thanks!read more

Matt was super helpful throughout the entire process…read more Definitely will visit them again.

From the owner: Chicagoland's finest Security Integration and Structured Cabling Company. Providing Security…read moreCameras, Burglar and Fire Alarms, Access Control, IoT, and more.

Mr. Balogh is very knowledgeable and helpful. His service is very user friendly, and I had my…read morelaptop back within a few days. I recommend his company and services to individuals and businesses alike.

From the owner: Triskelion is your small business productivity specialist company. We operate in the southwest…read moresuburbs of Chicago and particularly in the Joliet, New Lenox, Plainfield, Shorewood, Naperville, Aurora area. We make sure that your network is safe and security, optimized for your applications and that you have a plan for the future.