I went to the AT&T store in Palm Coast, and was so impressed by Margaret Morrissey. She is the…read more manager that helped me switch carriers since T-Mobile was not servicing in the area. I moved to. She was courteous, professional, and very helpful and fast. We had a small hiccup transferring one of the phone lines and so she came out to my house after work to finish setting up the account. She went above and beyond, and I am so thankful for her help and time. Tania Laney

Don't waste your time with this location. Sat for an hour and got ignored. They don't deserve…read morebusiness.

Had trouble navigating couldn't fast forward thru commercials didn't catch on with the DVR…read moreI guess I am used to AT&T probably my fault just didn't like it

I had Spectrum when I first moved into my Integra Woods apartment in Palm Coast. I work remotely…read moreand within the first month or 2 there were several outages, one lasting the entire day. This caused me to lose hundreds of dollars. When I called I was told they don't guarantee service and offered me $4. When I pushed back they offered $13. I ordered a mobile internet box with Verizon but it came late which was a few days after my billing cycle. Ergo, I was charged for a whole month which was close to $200. The complex has since raised our rent $80 for bulk Spectrum service. I can't afford both and I wasn't given a choice so I'm using Spectrum again. I had hoped they upgraded their service but to my dismay it seems worse, perhaps because the entire complex is using it. I can't even enjoy TV on my time off due to constant lag and buffering, I'm constantly having issues with my work....these people make enough to fix the issue but there's not many other options in this area so I guess they don't have to.

I Spoke with some guy who had 1 year of tenure, told him I was interested in moving 5 voice line 3…read moretablets and 2 watches over. He tried rushing me off the phone before I told him I was interested in switching over. I gave him my first, last name which I had to insist because he was so busy never received a text or call, no way to bring customers in.

Extremely helpful and friendly. I went in on the Sunday after Christmas. Needed help with not only…read morea new phone but also help whether to switch from Android to iPhone. Service and customer appreciation couldn't have been better. Highly recommend the customer service representative that helped me, and the store! JDG

The frustration with my smart phone was quickly resolved when I stopped in the Verizon store on E…read moreState Hwy in Palm Coast. Aimee Pierce was quick to resolve my issue while explaining the finer points of cell service and the SIM card. Professional and clearly knowledgeable, it was a pleasure to deal with her. Have no problem recommending this store and sales associate to current and new Verizon customers. Thanks Aimee,

Stopped by 5290 E State Highway 100 Palm Coast and was fortunate to have Aimee Pierce assist with…read moremy phone transition. She is very skilled and has the perfect personality for assisting with phone technology. I was very satisfied with her knowledge and assisting in transitioning to Verizon.

I brought my iPhone in to see if it could be repaired. Instead, I was advised to consider…read morepurchasing another one. New phones are costly and I actually liked the model of the phone I presently have. Upon further inquiry, I was told that I could consider a refurbished phone(same model as my original) and I could do it at a fraction of the cost of a brand new phone, so I did. Throughout the process of transfering data from my old phone to the new(to me) phone, Lacey was very patient and customer service friendly, despite hitting several snags along the way. Joe and Lacey were both very knowledgeable about their products and took care of several customers while I waited for my data download, showing great professionalism and passion for helping each one. They went above and beyond to ensure that I left completely satisfied. Thank you Lacey and Joe.

I brought my iPad Pro 13" M1 (5th Gen) to this uBreakiFix location through Asurion Home Plus for…read morewhat should have been a very simple repair. The device had a small spider crack in the screen after my dog knocked it off the couch onto tile. That was the only issue. The iPad was otherwise fully functional, including WiFi. What happened next was one of the most incompetent repair experiences I have ever seen. First screen replacement: They called and said it was ready for pickup. But when we got there, the replacement screen was defective and they said it needed to be replaced again. Not great, but mistakes happen. Not a single test performed, wasted our time. Second screen replacement: They called again saying it was ready. We picked it up and took it home. Within minutes it was obvious that the WiFi no longer worked at all. This was a device that had perfectly functioning WiFi when it went in. It couldn't see any wireless networks anywhere you took it. Clearly something broke between the 2 screen replacements. When I brought it back, the huge and ogrish "technician" (and I use that term lightly) immediately became rude and aggressive, insisting there was "no possible way" they could have broken the WiFi. This was said before he even attempted to diagnose anything. Instant blame game, saying "how can I even be sure it wasn't broken when you brought it here?" They then replaced the screen a third time. Meanwhile I opened a second claim through Asurion specifically for the WiFi issue that appeared after their repair as that is what Ubreakifix said to do (in a very rude manner). When they called me again, I drove back to the store expecting the issue to finally be resolved. Instead, the technician informed me he never even looked at the second claim and bluntly said: "I didn't break it and I can't fix WiFi." That was the entire explanation. No troubleshooting. No escalation. No attempt to make it right. So here is the outcome of bringing a fully working iPad in for a cracked screen: * Three screen replacements * Multiple trips back and forth to the store * Hours of wasted time * WiFi now completely broken * Staff that are defensive and dismissive * A second insurance claim ignored entirely * Zero accountability The device went in with one minor cosmetic issue and came out with a major functional failure that did not exist before their repair. If this location cannot handle a routine screen replacement without damaging other components, they should not be performing repairs on premium devices like an iPad Pro. I would strongly recommend avoiding this store unless you enjoy repeated trips, dismissive technicians, and leaving with a device that works worse than when you brought it in. I'll be canceling Asurion Home Plus, and never ever visiting a Ubreakifix again. Stay away, you've been warned.

Don't waste your time at this store. Eric and the store…read moremanager Josh couldn't care less about your problem or complaints. They will talk down to you, tell you that you ( the customer) is dead wrong, give you the virtual finger and send you packing. I'd rather go to the Daytona store, but honestly it's a toss up. If they can't sell you a phone, they cannot be bothered. Buyer, beware!!

Knowledgeable and helpful. Everyone on the staff is friendly and are willing to help with a…read moremajority of problems with your phone.