I was visiting St. Augustine as a tourist and had an unexpected need to print, sign, scan and email…read morea contract. I showed up to Office Max and explained my need to one Kane, one of the sales associates. What a hero Kane is! He walked me through the entire process and in about 10 minutes I was out the door having accomplished what I needed to do. Could not have done it without Kane. What great customer service. Thank you.

5 stars for customer service associate Ryan!…read more I had a great experience at Office Max thanks to one of the employees who helped me and another customer right before closing time. Two of us came in about five minutes before the store closed needing help with printing and shipping, and he never made us feel rushed or like we were an inconvenience. He was extremely patient, kind, and professional. He took the time to make sure our printing was done correctly and helped get the shipping taken care. It's clear he values customer service and goes the extra mile to help people. Employees like him make a big difference and are a real asset to the store. Thank you for the excellent service!

We recently visited the St. Augustine Mattress Firm after relocating and finally having enough…read morespace in our new home for a king-size bed. Two years ago, we purchased a Tempur-Pedic queen mattress, and it has honestly been one of the best investments we've ever made. Since we loved it so much, upgrading to a split king was an easy decision. This time, we chose a split king so my husband and I can each control our own side of the bed, and we couldn't be more excited! We also purchased another mattress protector and decided to try their cooling sheets, which we're looking forward to when everything is delivered in a few weeks. A huge thank you to David, who helped us every step of the way. From our initial phone call and text conversations to meeting with him in person, he made the entire process easy and enjoyable. He listened to exactly what we were looking for, answered all of our questions, and never once made us feel pressured or like he was trying to upsell us. That's the kind of customer service that keeps people coming back. A quality mattress truly is an investment in your health. My husband has dealt with a herniated disc for years, so having proper support while he sleeps is incredibly important. As a dental hygienist, I spend my days in ergonomically demanding positions, so taking care of my body is essential if I want to enjoy a long, healthy career. Since switching to Tempur-Pedic, we've both noticed a huge difference in the quality of our sleep and how we feel when we wake up. Our previous queen mattress is still in such great condition that it's getting a second life in our guest bedroom. If you're considering investing in a great mattress, we can't recommend Mattress Firm in St. Augustine enough. Ask for David, you'll be in great hands. And who knows... maybe one day when we're retired, we'll come back and splurge on Tempur-Pedic's top-of-the-line model!

Sold us a $4000 mattress that he claimed "would break in" , it never did and it's given both us…read moreback problems.

Always clean and well organized. Staff are always smiling. I've never had a problem finding what I…read moreneed, store stays stocked with lots of options for everything. Everything is high quality and at decent prices.

Great service and always stocked with what you need. The prices are very competitive to other…read moreplaces which is great. Everyone is always very helpful if you need to find something. Always clean great quality.

Great place for toolsets and tools. Staff is always friendly and knowledgeable. Great selection on…read morewhat equipment.

I bought a titanium welder 125 in the palm coast store and it was defective. went back to the store…read moreto get a replacement and they didnt have one but was told by the manager they will get one tomorrow for me. went back and didnt have one , another manager told me they dont do that. I will have to go all the way to st augustine to get it. so I wanted to return it and they want to charge me a restocking fee of 25 dollars. what a bunch of thieves, I will never buy anything from there again and I am a member. NEVER WILL i buy a tool from there again.

First (second) impressions not too impressive. I just called the store to see if they were open and…read morethe phone just rang and rang and rang. No answer machine to learn of store hours. You would think with all the telephone devices they sell, they couldn't pull one off the shelf and utilize it. The purpose of my call was to see if they have a product in stock. I searched the RadioShack website and indicated that most stores would have this is stock. When I checked on the inventory status of my local radio shack, the store was not listed. I then decided to use the ship to store option, but again my local store was not listed; all the surrounding RadioShacks where listed, but not this one. I did visit the store once before. The store advertises a large selection musical instrument supplies. I was searching for a Manhasset music stand, a very common item for music players,but the store did not carry.

Came here for a quick stop, looked and found with helpful assistance a stereo audio splitter cable…read more Staff was friendly and very helpful. Admittedly, just ran inside for a simple find. Store's inventory was lacking compared to the store located in St. Augustine, that store carries more than what a hobbyist would really need. For what I needed, this store and staff came thru. 4 stars for helpfulness and upbeat happy attitude.

This specific situation took place at the Sleep Number store in St Augustine, FL:…read more My wife and I purchased a king-sized split with adjustable base on July 5th. While in the store we explained to our salesperson that we had purchased a bed about 5 years ago that was non-refundable and did not want to end up in that position ever again. We tried numerous beds and settled on the P5. The salesperson talked us into the adjustable split base telling us that we might really wish we had that when we are older. So...we figured it would be worth trying out since it was a 100-day trial. What the salesperson FAILED to tell us is that the bases are non-returnable, non-refundable, sales final items!!! After 4 hours in the store we just wanted to get done and get out. We checked out and neither my wife nor I had our glasses on to be able to see the receipt or read the details. The three people in the store, including the manager, knew that. They had my wife initial a form that neither of us could read and not one of them bothered to mention that we were signing in agreement of the non-returnable base. They knew full well we did not want anything to do with a situation that would not allow us to return everything. I have to be fair and very clear...my wife did initial the form stating the details of the non-returnable base, but again, the store manager and salesperson both knew neither of us could read it and didn't bother to explain this very important detail to us. This is something that should be explained to the customer, not a detail that you initial agreeing to upon checking out. Yes...we are to blame for not driving home (30 minutes away) to get our glasses, no doubt about that. However; you would think that the company would care about the customer and disclose everything up front. Even after going as high as I possibly could with the corporate office, not one single person cared about the situation or how the store personnel handled it. The only thing they would continue to repeat, all the way up to the CEO's level, is that my wife initialed the form and there's nothing they can do. AND WE'VE ONLY HAD THE BED FOR A WEEK!!! It was actually at the CEO's level where I was treated the worst. Very rude and the person didn't care at all about the situation. All he cared about is the fact that he had the initialed form and that's the end of it...we're stuck. Keep in mind, these bases are not special-order items, not specifically designed to our specifications, etc...they can easily sell them again; they're only a week old. It's a ridiculous policy. If you are desperate enough to want a Sleep Number bed, please do yourself a favor and know that the store personnel WILL be deceptive. They are like a drug cartel and all they care about is the final sale, not how you get there. Very unprofessional...from the store level all the way up to the CEO level. Buyer Beware and Be Very Careful About What You Sign With Them!!! Yes, we are at fault for not reading first...I can't say that enough. It would be nice if Sleep Number could admit their deception and extremely unprofessional sales tactics, along with the lack of concern for the customer from the corporate level. It's like dealing with a used car dealership...the minute you drive off the lot, the product is your problem, not theirs. Very sad. Here's an excerpt from an online chat showing just how concerned they really are: Maria: I am not sure what else I can do for you, but I assure you that your concerns are heard. I am sorry that you had this experience, Roger. Me: As I have found today, my concerns mean nothing to your company. Everyone I have spoken to has made that clear or they would remedy the situation. Maria: If you or your wife did not read the terms and conditions, glasses on or not, there is not much that we can do. I am sorry about that. You have spoken to the highest available person in the chain of command. You are welcome to leave reviews. But if there is nothing else that I can do for you, aside from set up another callback, I will have to end the chat.

We recently purchased a king size bed from the St. Augustine store. We weren't happy with the…read moresplit king. A call to their customer service number allowed us to swap it for a single. They even exchanged the sheets. The staff was very accommodating. Unbelievable!

I was a bit hesitant about returning to this AT&T store. Our last visit wasn't very pleasant or…read morehelpful. The guys seemed rushed and not customer friendly. It wasn't horrible; however I wasn't to leave and not go back. Hubby convinced me to return. I agreed only 10 minutes then we were out! What a pleasant surprise! The two young ladies were very attentive! They listened to our concerns and offered solutions as well as the best packages to fit our needs. We ended up with two new devices and felt more confident with the entire transactions. We will do business again with them! Kudos for the excellent staffers! A job well done!!!

I placed an order for two 17 pro max on line after receiving an offer to upgrade for a small…read morepayment per month. I placed an order that was accepted by on line computer so it knew what I was expecting to pay. now they are refusing to accept trade in offer that I received. I will not pay that much for any phone. I would not have ordered if i knew they were not going to stand by accepted online order. I just want to gett out of this sorry I even signed up. They breached the contract based on confirmed order I have..... no customer service, on hold for ever. no one will admit their computer made mistake (they actually changed the plan after i placed my order) I was told on 18 Dec 2025.

I Spoke with some guy who had 1 year of tenure, told him I was interested in moving 5 voice line 3…read moretablets and 2 watches over. He tried rushing me off the phone before I told him I was interested in switching over. I gave him my first, last name which I had to insist because he was so busy never received a text or call, no way to bring customers in.

Extremely helpful and friendly. I went in on the Sunday after Christmas. Needed help with not only…read morea new phone but also help whether to switch from Android to iPhone. Service and customer appreciation couldn't have been better. Highly recommend the customer service representative that helped me, and the store! JDG