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    Hagan Ace

    3.0 (13 reviews)
    Closed 7:30 am - 7:00 pm

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    Hagan Ace/Anastasia - Store front

    Hagan Ace/Anastasia

    (16 reviews)

    $$

    Excellent service every time I utilize Hagan Ace. They have great customer service and are very…read moreinformed on their product as well as what items you will need for various projects as well as ideas on how to tackle them.

    This negative review has been building for quite some time. I've lived out on the island for 10…read moreyears and shopped at this Ace the entire time. Over time, the customer service and general vibe of this store has gotten increasingly negative. I actually saw another recent review calling out the fact that the guy doesn't normally even take the time to review a hardware store, but the interactions are so negative that he felt like sharing and I couldn't feel more in agreement. I'm not sure what the deal is. Most employees are hanging around with RBF ready to look inconvenienced by the presence of customers. They like to give the impression of helpfulness shrouded in resentment and seemingly fatigue. I just got back from purchasing some tape which they insisted that someone help me with and then they sold me the wrong tape, which I then had to return to the store to return and buy the right tape. No, " I apologize for the inconvenience" or "sorry about that" Literally nothing. The dude that just "helped" me is just hanging back watching me return his selection about to cough up a lung. i'm starting to really believe that I'm being loyal to a fault, trying to give a small business some support, but honestly, I'd rather drive to another location or another business. Don't even get me started on the big guy that works outside where you pick up mulch- lol he's been a jerk for years! If misery loves company- they sure have all found each other. The exceptions to this should be mentioned but they weren't working tonight. The best part of the store is the garden department. There are some absolutely wonderful and knowledgeable people that work in that section!

    Hagan Ace - hardware - Updated May 2026

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