This negative review has been building for quite some time. I've lived out on the island for 10…read moreyears and shopped at this Ace the entire time. Over time, the customer service and general vibe of this store has gotten increasingly negative. I actually saw another recent review calling out the fact that the guy doesn't normally even take the time to review a hardware store, but the interactions are so negative that he felt like sharing and I couldn't feel more in agreement. I'm not sure what the deal is. Most employees are hanging around with RBF ready to look inconvenienced by the presence of customers. They like to give the impression of helpfulness shrouded in resentment and seemingly fatigue. I just got back from purchasing some tape which they insisted that someone help me with and then they sold me the wrong tape, which I then had to return to the store to return and buy the right tape. No, " I apologize for the inconvenience" or "sorry about that" Literally nothing. The dude that just "helped" me is just hanging back watching me return his selection about to cough up a lung. i'm starting to really believe that I'm being loyal to a fault, trying to give a small business some support, but honestly, I'd rather drive to another location or another business. Don't even get me started on the big guy that works outside where you pick up mulch- lol he's been a jerk for years! If misery loves company- they sure have all found each other. The exceptions to this should be mentioned but they weren't working tonight. The best part of the store is the garden department. There are some absolutely wonderful and knowledgeable people that work in that section!

Excellent service every time I utilize Hagan Ace. They have great customer service and are very…read moreinformed on their product as well as what items you will need for various projects as well as ideas on how to tackle them.

I finally found the paint lol, let me explain. My Home Owners Association requires my mailbox be a…read morecertain color. I have been searching high and low for the exact paint. Only thing is the paint is a custom paint color with the name of my neighborhood as the name of the color. Ace, Home Depot, Lowe's looked at me like I was crazy asking for WGV Burgandy. That is the correct spelling Burgandy. Lol. That's when I heard about this specific location from an older neighbor. Turns out 25 years ago this was the only place to get paint in Saint Augustine. So I take the 25 minute drive past 20 home stores hoping for the best. AND THE BEST WAS EXACTLY WHAT I GOT! After a quick explanation about what I needed one worker turns to the other and says check the filing cabinet. The filing cabinet lol. My neighborhood folder was way in the back and they had to dust it off, but get this, THIS PLACE HAS A FOLDER FOR EVERY SINGLE NEIGHBORHOOD IN THE SAINT AUGUSTINE AREA AND THE PAINT CODES AND COLOR SWATCHES FOR EVERYTHING. If you want to paint it yourself and could never find the custom paint code your HOA has used, this is your place. Fast friendly service, great quality products, and they run sales so prices during the sale are great. Highly Recommend this Place.

The people the work in the store are very nice and extremely helpful. We have brought in paint…read moresamples to match up and everything spot on. Would highly recommend ...

I visited and needed a recommended painter. I got four cards and called one. He came over. 90…read moreminutes later. I only use Benjamin Moore paints and so does the painter. He gave a me a price for textured walls and ceiling and we scheduled the job for next weekend. It was seamless.

I decided I wanted to acid stain or paint the concrete subfloor in my house- I've been obsessing…read morefor months-and the black hole that is Pinterest had me convinced that, in spite of having zero experience, I could DIY that business! I was clueless until I met the guys at Brinton. I knew I didn't want to go to Lowe's or Home Depot, they don't have a great selection of colors and I had A LOT of questions. I needed an expert.... I walked in and was met by several friendly faces. The guy that helped me (Justin) was SUPER informative..I was given application options, samples, a variety of stain and paint choices that I wouldn't be able to find anywhere else, PLUS a live tutorial in essence...he talked me through the process, step by step, with really detailed instructions and loads of tips and advice. I am so thankful I went here first! ((Plus the prices are AMAZING!!!!))

Doesn't everyone in NSB know by now that Southern Paint and Wallpaper is the go to paint store in…read morethe area, they are so much more than just a paint and decorating supply center. If you don't know everything you should about paint prior to starting your project, these guys can provide unparalleled levels of customer service and product knowledge, this is something you won't find at your local big box stores. I stopped in today to look at my options to prep and paint my in-ground gunite swimming pool which to me is a daunting task. Thankfully the staff here put my mind at ease - they have the right products and the expertise. This first trip which was part of my due diligence turned out to be my saving grace, sure you can find anything you need online but nothing replaces talking face to face with an expert, especially one who understands the challenges and the complete process. This is a beautiful store filled with everything you need whether you're a professional or a DYI type person like myself - it's rare to find this level of customer service and knowledge these days at a retail store. I still have some work to do prior to start the painting process but now I'm confident that I've found the right place to get all the supplies and support to complete my project - what I thought may be a weekend project turns out to be a project that requires a few weeks to get the results I'm looking for, when considering the prep work, dry time after pressure washing, first and second coat cure times before refilling and starting the pool back up. Stopping in here was a great choice I'm so happy there are still place like this in my neighborhood...

A nice clean with store plenty of paint supplies and also art supplies…read more I always enjoy my visits with Calvin, who is an expert at framing and very helpful with Wallpaper and in general. There is another gentleman there who can give advice for paint colors to help narrow down from all the selections. It's nice to support a local business and have friendly service as well

Great selection of paints and DIY items here at Duval Paint and Decorating located at 2855 St…read more Johns Bluff Road South close to Beach Blvd and Atlantic. There is ample parking and the customer service is great as they will help pick out the best paint for your project. Since we are hunkering down for the Hurricane, I thought it would be a good idea to touch-up on the furniture as our dogs scratch them up here and there lol Come visit their store soon! #supportlocal904

X paint for my trim, baseboard, and doors. The gentleman working (I wish I got his name) was…read moreincredibly kind. He asked me where I heard of the paint because it's top notch. I told him that I saw it on YouTube and was planning on DIY'ing it. He gave me a tutorial on how to properly paint my doors, when to use the brush/roller, and the technique for painting baseboards. I mean he literally got on his hands and knees to show me! I didn't even have to ask. It's rare for people to be genuinely kind these days so I appreciate it so much! I highly recommend this Duval Paint & Decorating.

Sherwin Williams is the best business to buy paint from. The service Austin performed was superb…read more He mixed 400 gallons for my crew. Definitely the best selection of paint in the area. The value of the paint is incredible. Will be back for more.

From the owner: Your local Sherwin-Williams Paint Store in New Smyrna Beach, FL, provides expert advice, premium…read morecoatings, paint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online. This store has a Spanish-speaking representative.

After googling to make sure you were open on a Sunday, drove 40 miles just to find a sign on the…read moredoor that you are "closed for inventory". Try updating your hours next time, if you truly value your customers business.

5 star for their excellent customer service! I do a lot of…read moreDIY projects so I come to this store often. They are very nice and helpful and the paint is excellent!

Nice little paint store in Pinellas Plaza. I learned that Benjamin Moore is more popular in the…read moreNortheast while Sherwin Williams takes the lead in the South. The colors don't translate the same with the different light. Regardless, this little place is one of the few places that sells BM. They can also order Modern Masters for you. In their year of existence only one other customer has even asked for that brand. Boy are we spoiled, gladly, in the NYC area to have great brands and options literally at our fingertips 24x7!