Don't waste your time with this location. Sat for an hour and got ignored. They don't deserve…read morebusiness.

Visited the location due to a 3 month old iPhone not working that was bought there. Appears to be…read morea software issue. It was not damaged in anyway. After waiting 30 minutes they looked up the account. Tried to sell a warranty plan, Then told to call apple that it is not their problem. Poor customer service. I would not go back here. Obviously do not back any product or service they sell.

I had Spectrum when I first moved into my Integra Woods apartment in Palm Coast. I work remotely…read moreand within the first month or 2 there were several outages, one lasting the entire day. This caused me to lose hundreds of dollars. When I called I was told they don't guarantee service and offered me $4. When I pushed back they offered $13. I ordered a mobile internet box with Verizon but it came late which was a few days after my billing cycle. Ergo, I was charged for a whole month which was close to $200. The complex has since raised our rent $80 for bulk Spectrum service. I can't afford both and I wasn't given a choice so I'm using Spectrum again. I had hoped they upgraded their service but to my dismay it seems worse, perhaps because the entire complex is using it. I can't even enjoy TV on my time off due to constant lag and buffering, I'm constantly having issues with my work....these people make enough to fix the issue but there's not many other options in this area so I guess they don't have to.

Had trouble navigating couldn't fast forward thru commercials didn't catch on with the DVR…read moreI guess I am used to AT&T probably my fault just didn't like it

JT was awesome! He answered all my questions about my account and set up my new iPhone & IPad :)read more

Amazing service provided by Sully & Kevin! We were in & out within about 15-20 minutes without any…read morehassle. They were extremely helpful & knew exactly what we needed. This was the absolute best experience my husband & I have ever had in a cellular store.

Demi was extremely patient and helpful. I'll be back for sure! I would recommend asking for her if…read moreyou need a phone.

This location is ridiculous. The reps are bantering back and forth about general,personal…read moresilliness--which means it takes forever! Today, the one guy was so rude and condescending. We are at another local office. Hope it is better. This crew looks pretty efficient. Just wondering why there isn't more trained help if we Sprint folk all need a new card.

The frustration with my smart phone was quickly resolved when I stopped in the Verizon store on E…read moreState Hwy in Palm Coast. Aimee Pierce was quick to resolve my issue while explaining the finer points of cell service and the SIM card. Professional and clearly knowledgeable, it was a pleasure to deal with her. Have no problem recommending this store and sales associate to current and new Verizon customers. Thanks Aimee,

Stopped by 5290 E State Highway 100 Palm Coast and was fortunate to have Aimee Pierce assist with…read moremy phone transition. She is very skilled and has the perfect personality for assisting with phone technology. I was very satisfied with her knowledge and assisting in transitioning to Verizon.

I brought my iPad Pro 13" M1 (5th Gen) to this uBreakiFix location through Asurion Home Plus for…read morewhat should have been a very simple repair. The device had a small spider crack in the screen after my dog knocked it off the couch onto tile. That was the only issue. The iPad was otherwise fully functional, including WiFi. What happened next was one of the most incompetent repair experiences I have ever seen. First screen replacement: They called and said it was ready for pickup. But when we got there, the replacement screen was defective and they said it needed to be replaced again. Not great, but mistakes happen. Not a single test performed, wasted our time. Second screen replacement: They called again saying it was ready. We picked it up and took it home. Within minutes it was obvious that the WiFi no longer worked at all. This was a device that had perfectly functioning WiFi when it went in. It couldn't see any wireless networks anywhere you took it. Clearly something broke between the 2 screen replacements. When I brought it back, the huge and ogrish "technician" (and I use that term lightly) immediately became rude and aggressive, insisting there was "no possible way" they could have broken the WiFi. This was said before he even attempted to diagnose anything. Instant blame game, saying "how can I even be sure it wasn't broken when you brought it here?" They then replaced the screen a third time. Meanwhile I opened a second claim through Asurion specifically for the WiFi issue that appeared after their repair as that is what Ubreakifix said to do (in a very rude manner). When they called me again, I drove back to the store expecting the issue to finally be resolved. Instead, the technician informed me he never even looked at the second claim and bluntly said: "I didn't break it and I can't fix WiFi." That was the entire explanation. No troubleshooting. No escalation. No attempt to make it right. So here is the outcome of bringing a fully working iPad in for a cracked screen: * Three screen replacements * Multiple trips back and forth to the store * Hours of wasted time * WiFi now completely broken * Staff that are defensive and dismissive * A second insurance claim ignored entirely * Zero accountability The device went in with one minor cosmetic issue and came out with a major functional failure that did not exist before their repair. If this location cannot handle a routine screen replacement without damaging other components, they should not be performing repairs on premium devices like an iPad Pro. I would strongly recommend avoiding this store unless you enjoy repeated trips, dismissive technicians, and leaving with a device that works worse than when you brought it in. I'll be canceling Asurion Home Plus, and never ever visiting a Ubreakifix again. Stay away, you've been warned.

I brought my iPhone in to see if it could be repaired. Instead, I was advised to consider…read morepurchasing another one. New phones are costly and I actually liked the model of the phone I presently have. Upon further inquiry, I was told that I could consider a refurbished phone(same model as my original) and I could do it at a fraction of the cost of a brand new phone, so I did. Throughout the process of transfering data from my old phone to the new(to me) phone, Lacey was very patient and customer service friendly, despite hitting several snags along the way. Joe and Lacey were both very knowledgeable about their products and took care of several customers while I waited for my data download, showing great professionalism and passion for helping each one. They went above and beyond to ensure that I left completely satisfied. Thank you Lacey and Joe.

Don't waste your time at this store. Eric and the store…read moremanager Josh couldn't care less about your problem or complaints. They will talk down to you, tell you that you ( the customer) is dead wrong, give you the virtual finger and send you packing. I'd rather go to the Daytona store, but honestly it's a toss up. If they can't sell you a phone, they cannot be bothered. Buyer, beware!!

Knowledgeable and helpful. Everyone on the staff is friendly and are willing to help with a…read moremajority of problems with your phone.

I do all my tech business with Andre, the owner. I Recently bought my new iPhone and accessories…read morefrom him. Nicest guy. Explains everything with patience. Cannot beat his prices! I have tried other places over the yrs (I'm 77) but he is the best for buying new, or fixing old etc. He is the best. I wouldn't trust anyone else with leaving my laptop with etc. call him, you will be glad you did.

I've been to this place three times and they said they were open but they've been closed. List your…read morehours right or not at all

This place was recommended by a few friends so it was a no brainer to me at that point. I smashed…read moremy screen(6splus) as I thought I was super cool to not have either screen protector nor a case of any kind on my phone for the very first time(yeah real cool)! Ok ok so anyway I called around & either the price was over $100 or just seemed shady. After being referred by friends,getting an $85 quote by phone I crossed my fingers that I wouldn't get ripped off,my main frame hacked into,identity stolen and my precious photos sold on the black market to creepies across the world! To my surprise it was fantastic! To the point,friendly,knowledgeable,fast & most importantly fair. There's a 90day warranty on screens & batteries that I know of for sure but I believe it's all parts/services(double check).If they aren't super busy he can get it done while you wait but don't expect it. Avg wait time otherwise is about an hour & if you have an old version of the same phone,charge it and take out the sim & well...USE IT! If you don't then be thankful to be free of it for an hour because it's extremely sad how attached we are to our devices(yes me too)! I hope this helps & as of this review I've smashed my screen again because you guessed it ...I was way too cool for a case but hey at least I had a screen protector on that didn't help other then not allowing my screen to completely fall apart into glass dust. Ughhh...don't be me...actually be smart & cool.

Smart Cell Repair does not stand behind their professed, "90 day warranty". Printed on the receipt…read more"All returns have a 25% restocking fee 14 day return policy, for all purchases, backed by a 90 day warranty..." the complete terms and conditions of the "Repair Policy" are not fully printed on the receipt and not provided to the customer. My daughter had the cracked screen of her iPhone replaced at this shop on April 20th. About a week ago, she placed her phone on the counter for the night to charge, still in the OtterBox defender case. No one used or touched it. The next morning we noticed a hairline crack in the screen. Due to busy schedules and all of the panic happening lately, she was unable to immediately take it back and the crack seemed to worsen. When she took it back today, she was told by the owner's brother, that she did not meet the "conditions of the warranty" because there were "no pieces or chunks of glass missing" yet the conditions of the warranty were never specified, as to what was and was not included. How convenient that she did not meet these unstated "conditions." In addition, the receipt states that the purchaser agrees "to the terms and conditions of Smart Cell Repair, LLC Manufacturer Warranty" of which were also never provided. I guess this is the loophole they utilize in order to appear to be an ethical business and warranty their repairs and materials. When that is not the case. In actuality, they are more than happy to correct the problem, as long as you are willing to hand over more cash.