I had the best experience here. stopped in to see what my options were for an aging phone…read morereplacement. The entire staff was helpful and enjoyable though Naja And Angel both went the extra mile to set me up in a new phone using an existing deal, start to finish an A+ experience! And I have never said that about a visit to the phone store in the 33 years I've had a cell phone!

Very disappointing experience. I went to Mobil Fix on Saturday to repair my broken iPhone case. I…read moreagreed to the price and was told to come back in 30 minutes. When I returned, the technician tried to pressure me into replacing the phone casing, even after I explained that I couldn't afford it at the moment. When I was ready to pay, I noticed a line down my screen that was not there when I handed over my phone. The technician insisted it was already there and became very agitated when I questioned it. The situation felt very uncomfortable and unprofessional. I ended up paying for the casing and a screen protector, but later realized the screen protector had been removed. Because I was with my daughter and didn't want to cause a scene, I chose not to go back inside. Overall, the experience felt dishonest and I would be cautious before doing business here.

This company has the absolute worst communication I have ever come across. In 6 weeks, I have had…read morenothing but problems. I emailed, I chatted, I texted. Zero follow-up. Now, I am still waiting for my full refund that I have in writing is supposed to come a week ago. They received the equipment August 30th. Today is September 15th. Zero, exactly zero follow-up or communication. Don't waste your money. Their equipment is unreliable and their customer service is even more unreliable.

My experience with Sass and the Steadfast Telecom team has been nothing but positive. They are…read moreresponsive to my requests, and flexible in their solutions. They are hands-on, and someone is always available to help. Great for minor problems, and even large scale telecom build outs.

Unbelievable. The male employee (we were there on Sunday 7/6) was the laziest, most unhelpful…read moreperson I have ever encountered. Every question we asked him he said he could not help and to call customer service. He kept hiding in the back room And at one point we heard him using the bathroom because it was so loud and he must not have closed the door. He seemed very tired and was unable to answer any question or help our elderly mother with any technical issues. Even after I told him she needed assistance he rolled his eyes and walked into the back room. He finally disappeared for about 15 minutes and we waited longer and longer for the new phone to finish updating even though we saw it was already done.

Today my newly graduated college daughter and I went into your store to try to purchase a new…read moreIPhone 16 as her phone has not been working well....so we were willing to switch carriers for my daughter to get a new phone but no one would even say hello or acknowledge us as we walked into your store and sat there for over 15 minutes then left and went to the store in Cortlandt and was treated the very same way....no one would help us, even say hello we will be with you shortly...so guess what? We are staying with ATT & T and you lost a good potential customer and revenue of near $1000.

They did a great job installing an ethernet jack from the second floor of my house to the basement…read more It was no easy job, but they did it neatly and were very professional.

From the owner: We are Certified to work on Many Systems, contact us get it done the first time. We offer Security…read moreCamera Systems in the Bronx, Manhattan, Brooklyn and Queens! Complete infrastructure and deployment for your business network. We offer the best in Voip and Office Phone Systems from big to small.

David did a nice job adjusting his proposal to work within my budget. Reliable and on-time, i would…read morefor sure use Canaan again. Had some innovative ideas for my project and seemed to be plugged into all the newest stuff. Nice job Canaan.

We engaged Canaan Technology to upgrade our wifi network. David and his team could not have been…read moremore competent, as well as a pleasure to deal with. We were so satisfied that we had them assist us with computer/wireless printer support. We plan on using them for our future technology needs.

The associate that waited on me looked and acted like he could give two flying shits about his job…read moreOr me. I almost felt like saying did I wake you from your nap by any chance? Bro, if you hate your job that much try looking into a different career because you're not helping us for sure.

Terrible customer service. Not one rep was willing to check us in and after a 45 min wait they…read moredecided to add us to the queue for another 30 min wait. One star as zero wasn't an option UPDATE! Went to Best Buy and was helped in 10 mins by Steve! Excellent service!!