Not exactly sure what problem Steve had, but they helped me save my company a lot of money. I've…read morehad excellent service with them.

Avoid like plague, they are terrible. Their services are nonexistent, phones go down constantly…read more Call to complain you get nothing but excuses. So called 24hr support is actually a calling service who will pass along your complaint.

Tom was referred by a friend. His associate tried to resolve remotely- great effort but didnt…read morework. Had to bring it in to re-install Service is so important since we are attached to our electronics. Definitely recommend

I'll summarize everything I'm going to say about these people in the long narrative below in just…read moreone sentence: If you are a business owner seeking honest, reliable, informative and focused support -- you'd be CRAZY not to give ITCSNY a try. I don't write reviews often -- much less raving reviews like this one. I own two businesses -- one bricks and mortar in a more established market, and the other a newer, internet-only biz. When we reached a point where it was time to upgrade our computer equipment, Dan was there to help and guide us with an assortment of options that met both our needs and our budget. We're now fully up to date and loving it. Further, with the continued explosion of the internet and its capabilities, I had no real idea of how to promote my business on-line so that more customers could find us. And here's where the real distinction lies for these guys. There are any number of companies out there willing to take your money to help improve your internet presence -- but what I found time after time as sales reps sat across the desk from me was that they were in the "telling" mode -- with very little "listening" going on. What I mean is that these companies may have good ideas to improve your internet presence -- but (as the founder and owner of my company for 26+ years now) I think I have a better understanding of who my customers are and what they want. So someone "telling" me what I need is not as valuable as someone who is able to LISTEN and work hand in hand with me -- building on both our experience bases to make improvements. ITCSY does just that. How do I know? 60 days after we started working with them, my service provider contacted me -- we had so much traffic to our site we had to DOUBLE the amount of space we'd been using before. More importantly, this translated directly to increased sales. I'll stop gushing now. These guys do a bangup job. I'll never go to anyone else.

These guys are great. My office has been dealing with an on going slow down on our computers. We…read morecalled one of those quick fix guys and basically was like throwing money out of the window. These guys came in and found out what the issue was quick. We decided to enter into a support deal with them and with their recommendations, our systems have been working great. L.R., Mellville, NY

I've used Telecom Geeks' services in two offices for a while and can only say great things about…read morethem. The lines work great, set up was super easy, and anytime there's a problem (even when it's caused by our own routers/switches) they work with us immediately until it's fully solved. Highly recommended!

We were very happy with our experience with Telecom & Data Geeks. The system and installation went…read moreso smoothly, they made sure to go over every detail and recommend a system that fit our business the best. The techs are so knowledgeable and able to answer or get the answer to the questions we had and set up the system, it is so easy to use! Highly recommend to anyone looking for a professional company that will provide the best service for YOU and not just the most expensive system out there.

Excellent representation of what high-quality It support should be. They helped out my small…read morebusiness immensely and I look forward to working with them in the future.

I have to say this is one of the best IT companies I have ever dealt with. Not only do they have…read morelive customer service right in the United States but their response time to come out to your site is unmatched. Everyone who works there is professional and works to get your problem solved as quickly as possible. I highly recommend you calling them if you have any sort of IT problem or need.

Decided to try this place since my co-workers were going on & on about it. Extremely fast response…read moreto my e-mails, then follow-up calls. An absolute pleasure to work with. Reasonably priced and helps you understand exactly what the problem is without making you feel stupid. I'm recommending to friends so hopefully they'll be as satisfied as I was.

Amazing computer solutions! Customer service is excellent. Always calls back or arrives to solve…read moreour computer problems.

Awesome Staff, Quick, responsive, and reasonable pricing. So happy to finally deal with a company…read morethat knows what they're doing and not giving me the runaround. Every time I've called with an issue they resolve it so quickly understanding that our business depends on our servers. From the owner to the office staff to the IT guys, everyone is so easy and pleasant to deal with. HIGHLY RECOMMENDED!

Worst customer service in the past 2 years, they don't want to send anyone out to take a look at…read moreanything or fix anything. Go elsewhere for VoiP service

During the last 12 years, I have worked as an IT project manager and I have had a lot of tech…read moresupport experiences both good and bad. I have received software and hardware support from India, Europe, United States and Canada. I have honestly never written comments or reviews about customer service or tech support but I had to make an exception in this case. I want to comment on order 63590 on December 8th. Jay Morales was the person who took my case from the beginning and I did not get good service. I got excellent service! He went above and beyond his obligations to help me and resolve my problem with so patience and courtesy. He is truly the definition of excelent customer service and it is people like him that make companies grow. I give him 10 stars for his tech support and I want to thank Tele-Data Solutions and Jay for a job very well done.