Was in NYC for work and of course my laptop decided to stop connecting to my work VPN right before…read morethis VERY important meeting. Reached out pretty last minute and honestly Carlos is the best, he came out saved me. Got everything working again and made sure I was good before leaving. I really appreciate Carlos' help, especially being out of town with no IT support. It was GREAT working with him. Thank you Carlos!!

Great experience! First time having to use a computer repair service at all, since my Macbook…read moreseamed always worked perfectly, but today it just decided to stop and I freaked out a little because my files weren't opening at all.. It was practically frozen and a restart wasn't fixing the issue. I was concerned about my privacy and always like to know what's happening to my stuff, so I went for the option of calling in a tech instead of bringing my computer anywhere. I went to Apple they said they can work on it but there a possibility that i will lose all my data. i was not having that. I want to rate these guys because of their very professional service. Carlos (the computer tech that came ) was definitely knowledgeable and got my computer fixed on the spot, which was a surprise since Apple told me they'd take my computer for a full week Anyway, apparently a piece in it had failed and the solution was a hard drive replacement, which took him 3 hours to do. boom I got all my file back and my computer is working like new!. The invoice was $350, which sounded right to me since there were parts replaced, and especially since Apple quoted almost double that price (that's insanity btw). Definitely a thumbs up!

Nice service they fix my iphone right away thanks New LCD…read more Good customer service :). I will come back I recommend

I went there to have the screen changed on an old phone of mine. I called before coming and was…read morequoted a price that was honored when I arrived person. Everything was on the up and up, the new screen works fine and everyone was pleasant. I would not hesitate to recommend this Shop to anyone seeking phone repairs.

super helpful and nice people ! i had to repair my phone and this place did a great job!read more

Do your self a favor and go to Best Buy., this dump kept my computer for 2 months.. assuming that…read moreit is even my computer that was returned to me.. .. He's argumentative and rude as hell with zero customer service.. I have about 5 laptops that I planned to donate to my native Grenada West Indies. My husband decided to try this place. We decided to drop off 1 laptop to see if he could fix it.. 2 months later he returned a laptop that may or may not belong to me since he never gave me a receipt to begin with.. just do yourself a favor.. stay away from this clown.. buyer beware.. he will take your merchandise than argue with with when you question him about his awful work ethics.. stay away.

The people there are the best. Friendly, knowledgeable and professional. My company switched over…read moreto them without a hitch. We saved about 300 to 400 a month by leaving Verizon

Not exactly sure what problem Steve had, but they helped me save my company a lot of money. I've…read morehad excellent service with them.

Very nice and responsive gentleman. Be sure you understand…read morewhat you are wanting - I apparently did not and was not informed of that until after the fact - despite the fact he had all of my paperwork hours beforehand. Note there are charges for credit cards that I did not see on the website. This was a virtual business transaction for a bedridden hospital patient. The connection was horrific and it took nearly 1.5 hours for what I feel should have been maybe 20 minutes tops. What I did not know is that forms need to be sent to each party regardless if you are in the same room and it takes quite some time to process. Again - nice and professional gentleman and was available when I needed him. Just be in the know of all that is involved - time and cost.

Great service. Best price in town and quick turn around…read more The fixed my MacBook at the same day

They charged me $170 to install a battery on my phone, and my phone still couldn't fully charge…read more Total ripoff. Stay away. There are better and more affordable places in the area. Go to Newborn Wireless on Bowery instead. They did the job for less than half of these clowns charged.

My laptop's hard drive got fried and infected. Within 2 days, PCL Solutions special ordered a new…read morehard drive, installed it, cleared out all problems that had contributed to the crash and transferred all of my old hard drive contents to the new one. These guys are refreshingly professional, quick to work and very easy to deal with. To top it all off, they gave me not one, but TWO total discounts on the price, and I ended up paying a very reasonable amount considering the work done. The answer is clear: if you have a problem that these guys can handle, let them handle it. I'll certainly be back if I ever run into any issues in the future.

So I have been using these guys for 10 plus years. I have enjoyed every interaction with the staff…read moreat every level. They are friendly, competent, fast, intelligent and tech support provider. If you are looking for an IT solution you will not find a better team to support and stand behind you. They hosted all my servers in their hosted data center and reduced my cost so much it made me a hero with my company. Thanks PCL for making me look so good.

Decided to try this place since my co-workers were going on & on about it. Extremely fast response…read moreto my e-mails, then follow-up calls. An absolute pleasure to work with. Reasonably priced and helps you understand exactly what the problem is without making you feel stupid. I'm recommending to friends so hopefully they'll be as satisfied as I was.

excellent service at reasonable price. Ilan really helped set up my at home computer installation…read morefor CDC work and hospital practice. Most appreciative. Highly recommend his informative, friendly style! Sheli P, RN,BSN,ICP