Great experience! First time having to use a computer repair service at all, since my Macbook seamed always worked perfectly, but today it just decided to stop and I freaked out a little because my files weren't opening at all.. It was practically frozen and a restart wasn't fixing the issue. I was concerned about my privacy and always like to know what's happening to my stuff, so I went for the option of calling in a tech instead of bringing my computer anywhere. I went to Apple they said they can work on it but there a possibility that i will lose all my data. i was not having that.
I want to rate these guys because of their very professional service. Carlos (the computer tech that came ) was definitely knowledgeable and got my computer fixed on the spot, which was a surprise since Apple told me they'd take my computer for a full week Anyway, apparently a piece in it had failed and the solution was a hard drive replacement, which took him 3 hours to do. boom I got all my file back and my computer is working like new!. The invoice was $350, which sounded right to me since there were parts replaced, and especially since Apple quoted almost double that price (that's insanity btw).
Definitely a thumbs up! read more