I picked up a new mobile phone from the Union store on Route 22 today. I'd purchased it online and…read moreopted to do a store pick-up instead of shipping. Good experience with Express Locker Pickup - so easy, convenient, and secure. Will opt to do online purchase and express locker pickup next time around for sure. Definitely recommend!

Update 09/02/2026 ------------------------------…read moreI decided to give Verizon another opportunity, so I contacted Brayan Arias the agent who sold me all the Verizon package for my business. Brayan promise me he would be in my shop the next day to fix the problem, that was on August 18, so far many emails back and forth with promises like "I will be there today", "I will be there in 1.30 minutes", "Tomorrow I will be there", today September 02, Brayan is still missing and stop answering my emails. At @Alexsaid, STAY AWAY FROM VERIZON, nobody deserves to be treated in that way. Save your time @Alexsaid and look for another company. Believe me, they don't care about the customer, but the money they can get from them.

I broke the screen on my phone. It's was all cracked from top to bottom. I dropped it off to…read morerepair the screen and lcd got it back like new. They were so helpful and did it in a timely manner. I would def bring anyone I know to have their phones repaired. They included a charger and screen protector. My phones looks like nothing ever happened to it. Thank you!

they fixed up my phone just as I needed, and got a free screen protector, 5/5 stars, I will…read morerecommend Fo-mart to my friends and family.

Great service! I was able to get my iphone x screen fixed in less than an hour. Paid about $120…read more(including tax). It would be about $280 at Best Buy and Apple. Yea, you read that right, $280!!! That's more than double. Sorry, not sorry, definitely don't want to spend that much! I was able to score a free tempered glass screen protector too!

0 star for the sacmers! In Newark Ferry str,I brought the company's pc for service and paid for the…read morerepair. They told me it would be completed in 48 hours. They neither called nor texted me. After 48 hours I came to the store and they said that the computer is not ready and that they only found a fault. I took the computer back, they did not return the money I paid them. They are ordinary scamers. If it is urgent and important for you, DO NOT GO TO THEM THEY ARE SCAMERS.

I seldom write reviews unless there is a real reason to share something with other people other…read morethan my friends and family. Matt the GM at Verizon Wireless in Westfield totally took a problem that I had and turned it into a positive experience. My screen cracked and I didn't have an old phone to hook up. I pay Asurion every month for insurance in case my screen cracks or the phone breaks for whatever reason. I was very upset when Asurion told me they didn't have a phone in stock to send me and they couldn't give me a date. Why would I pay insurance if it doesn't work how it's supposed to? (side note: I learned that there is no other company out there that has insurance for phones for ANY other cell company) Matt heard me out and then immediately started to work to make it right for me. He called Asurion himself. Heard exactly what I heard and then called his local Asurion rep. He basically told the rep that he was going to pay with his Asurion credit card to buy me a new phone today. I still had to pay my deductible but I would leave the store with a brand new phone. He then went out of his way to make sure my phone was set up properly. It goes to show you that a great employee is a very valuable asset to a company even at the consumer level. This guy should get a raise... If I was hiring I would try to steal him to come work for my company.

i worked with MB and i have NEVER worked with anyone better…read more She spent 2 hours the first day and another 2 hours the next day with me. She not only fixed and synched all my devices but she went above and beyond and analyzed my plan and altered it to save me money when I did not even ask. She was patient, smart and amazing. The store is so lucky to have her- give that girl a raise :)

Although, my phone couldn't be repaired- scratched/damaged home/id button on iPhone, the guys here…read morewere friendly. They made a "home" button on my Home Screen, so the phone is useable, until I can buy a new one.

From the owner: At CPR Cell Phone Repair Union – US 22, we provide fast, professional repairs for a wide range of…read moredevices, including iPhones, iPads, Samsung smartphones, Google Pixel, and more. Our certified technicians specialize in screen replacements, battery repairs, charging issues, and motherboard diagnostics. We also service gaming consoles like Xbox, PlayStation, and Nintendo Switch, along with laptops, tablets, and computers. In addition to repairs, we offer certified pre-owned (CPO) phones and tablets—fully tested, unlocked, and backed by warranty. We carry a variety of accessories such as screen protectors, phone cases, and chargers. With flexible hours, a 90-day warranty on all repairs, and over 450 locations nationwide, CPR Union – US 22 is your trusted source for affordable tech repair and pre-owned devices. Proudly serving Union and nearby communities, we’re committed to quality service and dependable results. Stop by or contact us today!

Being an old sprint customer and wanting to add a phone to my account I was having difficulty to…read morefind a store to service me .. I was told to go to the union T-Mobile and I was fortunate enough to be waited on by Awilda.. she was extremely knowledgeable and conscientious and did an incredible job of getting me the phone that I wanted.. she made my visit very pleasant and easy and from now on , any time, any of the phones on my account need to be serviced , I will be there looking for her. . As an employer I know good help is hard to find and T-Mobile is lucky to have her there.. thank you again for a great experience

Representative refused to assist despite customer care recommending to go this specific store. I…read morehave a Samsung Fold 3 and the phones internal screen randomly stopped working. The assistant manager not only refused to assist me but also failed to provide me with any options to resolve the matter. Upon my frustration an employee told me they didnt care about my phone so they clearly werent willing to help. Stay away from this Tmobile.

Why would I ever go to Short Hills Mall Verizon store again and wait in line?…read more I live in Summit and recently upgraded my iphone and all the trimmings in the downtown Summit store. I am so happy I did. Tarik and his brother........true gentlemen. Kind, funny and SMART. What I tried to do at home (epic fail) took 2 hours and they were able to get me back online and running in 15 minutes. For all my iphone needs, I will only go to the Verizon store in Summit. Customer service a 10!!!! :) Stacey

hate your company and presently looking into leaving verizon. I have been put through hell for the…read morepast 4 months and now the main issue has still not been taken care of. I have spoken to a dozen cust. reps and a manager They have continually either gave me the wrong information or dis nor follow through with the supposed resolution. At this.point the anxiety I get when I know I have to call once again to have verizon do what they have continually promised. It has cost me financially as well. Verizon is not on auto pay yet takes payment from my bank without permission and they are taking up to double what I owe. It has interfered with my rent payment twice now. So it is now over 4 months since verizon screwed up my whole account and the phone that was supposed to be removed is once again on my account and verizon is trying to charge me for it. Verizon has literally given me PTSD. I have actually been brought to tears over the frustration and sheer anxiety verizon has put me through.They over charged me by $192 and I was able to speak with a manager. He said he would refund it and put me on hold. When he came back he said he applied the $192 to my account as a credit. I was furious and told him I needed it put back in my bank account. He said he couldn't!!! I was very short on my rent because of this and I had to pay a $75 late fee. They are truly the most deplorable company i have ever come up against.

Great customer service when I needed a screen protector replacement and I couldn't get one thru the…read morezag website for some reason. He put it on for me and was super friendly Would come back again

From the owner: ZAGG Springfield is a leading retailer of the best tech accessories and mobile solutions in…read moreSpringfield, NJ. We aim to help our customers extend the life of their electronics through screen protection, cases, power banks, keyboards, speakers and headphones. Broken InvisibleShield? Why wait for your claim to be processed through the mail when you can visit your local ZAGG store? As an Authorized Warranty Center for damaged InvisibleShield screen protectors, ZAGG Springfield can process your claim and replace your broken screen protector on the same day. Whether you're in need of industry-leading screen protection for your device or require InvisibleShield warranty replacement, ZAGG Springfield is here to help. Visit us in Springfield, NJ today for all of your screen protector and warranty needs, or to browse our industry-leading tech accessories.

A remote-controlled ceiling fan (Go Ceiling, Go!) in my daughter's room remained on when the remote…read moreran out of batteries. They were some jacked up size of 23AE 12V. While I have Amazon Prime and ordered new ones that would arrive in a couple of days, I needed them sooner. Home Depot and other stores didn't have them but this one did. When I entered, 3 clerks were ready to help and got me exactly what I needed. I didn't even have to look and the price was really fair. Though I didn't really have a chance to look around, they were definitely stocked in all kinds of specialty batteries and bulbs, especially for these ASAP situations. **Parking's easy. **On the right side of the road, eastbound on Route 22 in a tiny plaza shared with Mattress Factory, just past Speedway Gas and P.C. Richard & Son.

Shout out to Chris, Assessed what I needed to repair my phone and had it working in less than 90…read moreminutes. Great service.