Bello the tmobile representative was amazing! He helped my grandma get a new phone and was very patient. Great customer service here!

Chris, Luis, and another gentleman helped us yesterday to transfer our family's phones and consolidate with my plan after my son dropped his old phone in the hot tub and it was unable to be repaired. They were very pleasant and helpful, and not at all pushy like I have experienced with another carrier's representatives. I would highly recommend. read more

These guys were awesome. I came in and told the guys about my stalker and that I needed to change my phone number asap and not only did they take the time to listen to my crazy story but they all laughed and changed my number and I was out of there in 20 mins stalker free! read more

I had the pleasure to meet the staff of the store the first day they opened because I dropped my phone in Wailua river. I was greeted with the aloha service by two members who were professional, friendly and willing to help with my situation. I received great service, my lost phone was a priority to them and they went above and beyond in helping. Chris helped me along with two other members, they were all very friendly and helpful. I want to let everyone know that I had a great genuine experience that I will never forget along with my vacation to Kauai. read more

I went into this location to upgrade my phone. Luis and the girl that works there (I totally forgot her name) upgraded my whole life. They were very nice and it went so much faster than usual. 10/10 recommend this location. Super aloha and gave me all the promotions they could find for me. Can't say enough about the service. read more